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Party Size
For 2
Date
Thu, 2/22
Time
11:30 PM
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Booked 94 times today

Benihana - Cupertino

4.2
1594 reviews
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$30 and under
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Japanese
Top Tags:
  • Good for Birthdays (65)
  • Special Occasion (63)
  • Good for Groups (60)
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Sitting high atop a hill in Vallco Fashion Mall, Benihana is the original teppanyaki steakhouse and still Cupertino’s most popular choice for succulent steaks, juicy chicken and savory seafood prepared to order on the hibachi grill. Benihana is open daily for lunch and dinner, featuring Happy Hour each Monday through Friday from 4-7 p.m.
Dining Style
Casual Dining
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Cuisines
Japanese, Sushi, Steakhouse
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Hours of operation
Lunch: Monday - Friday: 11:30 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

Dinner: Monday - Thursday: 3:00 pm - 10:00 pm, Friday - Saturday: 3:00 pm - 11:00 pm, Sunday: 3:00 pm - 10:00 pm
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Phone number
(408) 253-1221
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Cross street
Wolfe Road & Vallco Parkway / Stevens Creek Blvd.
Additional
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine
What 1594 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2  based on recent ratings
4.3
food
4.0
service
3.9
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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OpenTable Diner (San Francisco)
5.0  Dined a day ago

It was great

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gdmeeshell (San Francisco)
5.0  Dined 2 days ago

Celebrated my birthday and it was a blast! Our server and chef were friendly and fun! I had a great time with my friends and can't wait to come back!

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JamesR 
5.0  Dined 2 days ago

Very Good Food and the waitress was outstanding. We enjoyed ourselves.

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vipstellatp (San Francisco)
2.0  Dined 3 days ago

Why can't Benihana get it together with the number of chefs they employ???? There is always a wait, even with reservation, but this was ridiculous. Restaurant was not full and we had to wait for a chef for an hour. Benihana's is all about the wait - either you wait to be seated (with a reservation!!!) or you wait at the table for a chef to show up, or - most often - both! This time it was worse than usual.

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Techie (San Francisco)
1.0  Dined 3 days ago

It was one of our favorite family special occasion restaurant. But it showing age. The place is pretty rundown now. Dirty carpet. Unpleasant smell when walked in. The food and service are still as good as before but it's not a enjoyable environment anymore.

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OpenTable Diner (San Francisco)
4.0  Dined 3 days ago

Monday night they did not have the crispy onions in the soup. Salad was chopped up like Coleslaw I think to hide the fact it was old.
Normally these two things are out favorite before meal treats but was disappointed this time. Asked our server these facts and he said they run out on Mondays and the fried onions were one of the things they ran out of?
Fortunately our chef was awesome and the main course were delicious.

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Jasmine 
4.0  Dined 3 days ago

Our waitress, who's name I don't remember but started with an S and wore lots of makeup, was gone for most of the dinner. I had to purchase my own drinks from the bar and even had to ask a different waiter for our picture. She was there to ask us for our order and to drop off the check. This was only our third time there, but our least favorite visit.

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RoseD 
3.0  Dined 3 days ago

Service from chef was mediocre. We paid extra for the fried rice and even ordered a second fried rice and he gave the extra to the other party instead of the ones who paid for it. There were kids jumping from chairs and just that day was not pleasant.

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OpenTable Diner (San Francisco)
3.0  Dined 4 days ago

The service was really slow, food just Ok VERY crowded and noisy

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MariaR 
4.0  Dined 4 days ago

Our server was awesome. However the restaurant was running behind seating people, they seemed short-staffed, it took a long time for our chef to get to our table and he wasn't very engaging or into what he was doing. It was definitely not the Benihana experience I'm used to. Also the hosts were a bit flustered and a little unprofessional in their mannerisms. We went here for my husband's with our 2 year old. We didn't get a kids menu, no kid's chef's hat, no kid's cups left and no one offered to take our picture. Overall very disappointing except the food did taste good. Thankfully.

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LindaA 
1.0  Dined 5 days ago

We will never come here again.

Birthday dinner for my boyfriend, we had a reservation for 6 people, they took forever to seat us.
After that we waited an hour for a chef, he was a sweet one though - we liked the guy and it so wasn't his fault, they were short on chefs that night, but c'mon on a Saturday you're short chefs??! That's got to be the busiest night for them!

The smoke from the hibachi grill was blowing at my boyfriend the entire time, so hot and smelled of takeout.

My drink spilled, no one came to clean up the sticky mess on the table, we pulled napkins from the bar to clean it ourselves.
It was loud, shared a table with people we didn't know - I didn't expect that.
The food was okay, our waiter was stressed but very sweet.

They took the one and only group photo and it was a mess, people were cut off, the cash register was in the background, a waitress was walking in the photo, it was just such a mess.

Also, they NEVER pick up the phone, I called everyday several times a day for a week just to confirm our reservation (booked on OpenTable) and to make sure we could bring his cake, never once did anyone pick up the phone.

This place is so overrated and the food, nor drinks were worth the price I paid. If the service and ambiance were on point, it would have been fine, but even THAT was a terrible let down.

We're never coming here again.

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OpenTable Diner (San Francisco)
5.0  Dined 5 days ago

Really love this restaurant. Always a fun time and the food is good.

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Mayra 
2.0  Dined 6 days ago

The food service seems to be getting worse everytime. I always visit because I feel like it’s worth it, not so much anymore.

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OpenTable Diner (San Francisco)
5.0  Dined 7 days ago

Excellent!!

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Halloween (San Francisco)
5.0  Dined on February 15, 2018

#Mike the chef was amazing! Very entertaining and nice I will definitely come again!

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vipOpenTable Diner (San Francisco)
1.0  Dined on February 15, 2018

We had a terrible experience at this Benihana. Dinner reservation was for 6:00pm. We weren't seated until 6:30. We were a party of 3 and I originally thought the other diners must not be at the restaurant yet. Turns out everyone was there, just the restaurant was running behind. Ok, no problem. We were seated and our drink orders were taken. Everyone received their drinks except for my children who ordered strawberry lemonade. Our dinner order was taken. Everyone received what they ordered except we were missing a chicken fried rice that had to be made at the sushi bar??? and brought luke warm to our table. Everyone's soups were cold and had to be returned to be heated up. The dinner order was wrong. They forgot 3 steamed white rice orders that were finally delivered at the end of the meal. And we usually get a Benihana photo but their camera wasn't working. Overall it was a ridiculously expensive meal for being less than mediocre.

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NTYB (San Francisco)
5.0  Dined on February 14, 2018

Always have a great time eating here! Now we want to bring our little ones!

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OpenTable Diner (San Francisco)
4.0  Dined on February 12, 2018

waiting is a problem even with reservation.

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MicheleZ (San Francisco)
4.0  Dined on February 11, 2018

Our server was great, but the cook didnt speak english very well. Forgot the steam rice and meal was just about done. Wasnt much of a show, didnt speak to guest.much. lucky we knew sime Spanish but our friends didnt...

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OpenTable Diner (San Francisco)
2.0  Dined on February 11, 2018

I have been to Benihana at least 50 times over the last 20+ years. I was very disappointed in our service and experience. Reservations were made for nine of us at 4:30pm, but didn’t get seated until 5:15pm. Our server was Pat, the chef was Lisandro and both provided a mediocre experience.

There were multiple instances in which Pat didn’t adequately prepare the chef during dinner. The food was cooked and served, but the dipping sauces had yet to be provided because there were no small bowls at the table. The food got cold before the dipping sauce was available. We were there to celebrate two birthdays, yet I had to ask for a birthday song and photo. However, no other employees gathered around to sing, it was only Pat. Then, the photo was very blurry, and no additional photo was taken. Instead of leaving the kids with a favorable memory of the night, the memory is more of disappointment.

Also, the chef was nice, but again mediocre. He did a couple of the basic tricks, but rather than seem excited about the demonstration he seemed ho-hum. No shrimp tail tossing, no egg rolling, no interaction with any of us at the table.

Other than not having the sauces available, the food was cooked well, and tasted really good. We pretty much ordered everything - lobster, steak, shrimp, scallops, chicken, fried rice...

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michaelc (San Francisco)
3.0  Dined on February 11, 2018

Cook was great and food tasty but hostess was not available when needed and the service sub par

Much too noisy an environment and should have more sound absorbing materials for a more quiet dining experience

Restrooms are abysmal and atrocious as the towel and soap dispensers were falling off the wall and held together with duct tape. Restroom floors were dangerously wet and graffiti on bathroom walls is unacceptable. Music in restroom was abnormally loud and should not be noisy but quiet place to refresh oneself.

The Front foyer waiting area is too small and people crowd the entrance and do not know to move out of the way and I blame the hostess and managers for not watching the doorways for safety.

Kitchen prep on food carts shorted out table ingredients which added time to the dining experience of 30 minutes and the cart should have prepped properly for guest meal inventory for meals

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OpenTable Diner (San Francisco)
1.0  Dined on February 11, 2018

Made us wait 1 hour when we had a reservation... lol

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VnpIrv (Los Angeles)
2.0  Dined on February 10, 2018

Hv been going to this place for last6 years. Same good grilled food quality. Sashimi was not fresh. Service was slow. Waited 25 min even with reservation, another 20 before chef came. So hot from heat from grill. Bath room was dirty. This place is going down hill. Won’t go back again.

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Yuyuyu (San Francisco)
1.0  Dined on February 10, 2018

We went there for our daughter's birthday with her friends. The waiter knew nothing. He didn't know the potion for kids menu, didn't know anything about the beer selections. Got wrong orders three times. He gave us a wrong beer, which he said it was tap but came with a bottle. We said we don't need it because it was not a tap, then he said OK now it is free, so we took it. Kids menu beef was hard. At the end, the bill was full of wrong orders which we kept asking to change, and of course the beer was charged. We talked to the manager and she again asked us what we orders one by one. When our waiter came back with the right bill, he was grumpy. He did not apologize and gave us a unpleasant service. Our reservation was 6:30. We arrived 6:30. We were seated ato 6:50 with one missing chair. We finally was able to leave 9:30... We are not going to go back again.

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SeanB (San Francisco)
5.0  Dined on February 10, 2018

I booked thru opentable.
We arrived. We were sat only 5 minutes later tham our reservation. The food was great. Easy experience. Great website

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Bears3 (Central Coast)
5.0  Dined on February 8, 2018

9 people from age 30 to 97. All had a great time. Very entertaining-excellent food.
Highly recommend for all ages. Great family dining.

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Benihanafan (San Francisco)
3.0  Dined on February 8, 2018

We used to like visiting previously, this visit was rushed, from the moment we came in to the moment we were done with the food. Quality was like eating in Applebees, but much more expensive.

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OpenTable Diner (San Francisco)
5.0  Dined on February 8, 2018

Fresh and as always very tasty food .
We Always meet really happy and friendly people at our table .
One of our favorites places to eat ❤️

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Verydisappointedcustomer (San Francisco)
2.0  Dined on February 7, 2018

Staff seemed confused with seating patrons. Chef was horrible. He didn't put on a show as other chefs do at this type of establishment. He seemed grumpy because he didn't converse with any of us at our table. We never received our desserts and the birthday boy left. We also had to wait a while before paying our bill even though no one was in line. They're lucky I had a coupon and that we paid.

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kimba (San Francisco)
2.0  Dined on February 7, 2018

Service was poor. They tried to seat 11 people at a table for 8. Our server left and never came back. Our chef was less than energetic.

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