It was great
Celebrated my birthday and it was a blast! Our server and chef were friendly and fun! I had a great time with my friends and can't wait to come back!
Very Good Food and the waitress was outstanding. We enjoyed ourselves.
Why can't Benihana get it together with the number of chefs they employ???? There is always a wait, even with reservation, but this was ridiculous. Restaurant was not full and we had to wait for a chef for an hour. Benihana's is all about the wait - either you wait to be seated (with a reservation!!!) or you wait at the table for a chef to show up, or - most often - both! This time it was worse than usual.
It was one of our favorite family special occasion restaurant. But it showing age. The place is pretty rundown now. Dirty carpet. Unpleasant smell when walked in. The food and service are still as good as before but it's not a enjoyable environment anymore.
Monday night they did not have the crispy onions in the soup. Salad was chopped up like Coleslaw I think to hide the fact it was old.
Normally these two things are out favorite before meal treats but was disappointed this time. Asked our server these facts and he said they run out on Mondays and the fried onions were one of the things they ran out of?
Fortunately our chef was awesome and the main course were delicious.
Our waitress, who's name I don't remember but started with an S and wore lots of makeup, was gone for most of the dinner. I had to purchase my own drinks from the bar and even had to ask a different waiter for our picture. She was there to ask us for our order and to drop off the check. This was only our third time there, but our least favorite visit.
Service from chef was mediocre. We paid extra for the fried rice and even ordered a second fried rice and he gave the extra to the other party instead of the ones who paid for it. There were kids jumping from chairs and just that day was not pleasant.
The service was really slow, food just Ok VERY crowded and noisy
Our server was awesome. However the restaurant was running behind seating people, they seemed short-staffed, it took a long time for our chef to get to our table and he wasn't very engaging or into what he was doing. It was definitely not the Benihana experience I'm used to. Also the hosts were a bit flustered and a little unprofessional in their mannerisms. We went here for my husband's with our 2 year old. We didn't get a kids menu, no kid's chef's hat, no kid's cups left and no one offered to take our picture. Overall very disappointing except the food did taste good. Thankfully.
We will never come here again.
Birthday dinner for my boyfriend, we had a reservation for 6 people, they took forever to seat us.
After that we waited an hour for a chef, he was a sweet one though - we liked the guy and it so wasn't his fault, they were short on chefs that night, but c'mon on a Saturday you're short chefs??! That's got to be the busiest night for them!
The smoke from the hibachi grill was blowing at my boyfriend the entire time, so hot and smelled of takeout.
My drink spilled, no one came to clean up the sticky mess on the table, we pulled napkins from the bar to clean it ourselves.
It was loud, shared a table with people we didn't know - I didn't expect that.
The food was okay, our waiter was stressed but very sweet.
They took the one and only group photo and it was a mess, people were cut off, the cash register was in the background, a waitress was walking in the photo, it was just such a mess.
Also, they NEVER pick up the phone, I called everyday several times a day for a week just to confirm our reservation (booked on OpenTable) and to make sure we could bring his cake, never once did anyone pick up the phone.
This place is so overrated and the food, nor drinks were worth the price I paid. If the service and ambiance were on point, it would have been fine, but even THAT was a terrible let down.
We're never coming here again.
Really love this restaurant. Always a fun time and the food is good.
The food service seems to be getting worse everytime. I always visit because I feel like it’s worth it, not so much anymore.
#Mike the chef was amazing! Very entertaining and nice I will definitely come again!
We had a terrible experience at this Benihana. Dinner reservation was for 6:00pm. We weren't seated until 6:30. We were a party of 3 and I originally thought the other diners must not be at the restaurant yet. Turns out everyone was there, just the restaurant was running behind. Ok, no problem. We were seated and our drink orders were taken. Everyone received their drinks except for my children who ordered strawberry lemonade. Our dinner order was taken. Everyone received what they ordered except we were missing a chicken fried rice that had to be made at the sushi bar??? and brought luke warm to our table. Everyone's soups were cold and had to be returned to be heated up. The dinner order was wrong. They forgot 3 steamed white rice orders that were finally delivered at the end of the meal. And we usually get a Benihana photo but their camera wasn't working. Overall it was a ridiculously expensive meal for being less than mediocre.
Always have a great time eating here! Now we want to bring our little ones!
waiting is a problem even with reservation.
Our server was great, but the cook didnt speak english very well. Forgot the steam rice and meal was just about done. Wasnt much of a show, didnt speak to guest.much. lucky we knew sime Spanish but our friends didnt...
I have been to Benihana at least 50 times over the last 20+ years. I was very disappointed in our service and experience. Reservations were made for nine of us at 4:30pm, but didn’t get seated until 5:15pm. Our server was Pat, the chef was Lisandro and both provided a mediocre experience.
There were multiple instances in which Pat didn’t adequately prepare the chef during dinner. The food was cooked and served, but the dipping sauces had yet to be provided because there were no small bowls at the table. The food got cold before the dipping sauce was available. We were there to celebrate two birthdays, yet I had to ask for a birthday song and photo. However, no other employees gathered around to sing, it was only Pat. Then, the photo was very blurry, and no additional photo was taken. Instead of leaving the kids with a favorable memory of the night, the memory is more of disappointment.
Also, the chef was nice, but again mediocre. He did a couple of the basic tricks, but rather than seem excited about the demonstration he seemed ho-hum. No shrimp tail tossing, no egg rolling, no interaction with any of us at the table.
Other than not having the sauces available, the food was cooked well, and tasted really good. We pretty much ordered everything - lobster, steak, shrimp, scallops, chicken, fried rice...
Cook was great and food tasty but hostess was not available when needed and the service sub par
Much too noisy an environment and should have more sound absorbing materials for a more quiet dining experience
Restrooms are abysmal and atrocious as the towel and soap dispensers were falling off the wall and held together with duct tape. Restroom floors were dangerously wet and graffiti on bathroom walls is unacceptable. Music in restroom was abnormally loud and should not be noisy but quiet place to refresh oneself.
The Front foyer waiting area is too small and people crowd the entrance and do not know to move out of the way and I blame the hostess and managers for not watching the doorways for safety.
Kitchen prep on food carts shorted out table ingredients which added time to the dining experience of 30 minutes and the cart should have prepped properly for guest meal inventory for meals
Made us wait 1 hour when we had a reservation... lol
Hv been going to this place for last6 years. Same good grilled food quality. Sashimi was not fresh. Service was slow. Waited 25 min even with reservation, another 20 before chef came. So hot from heat from grill. Bath room was dirty. This place is going down hill. Won’t go back again.
We went there for our daughter's birthday with her friends. The waiter knew nothing. He didn't know the potion for kids menu, didn't know anything about the beer selections. Got wrong orders three times. He gave us a wrong beer, which he said it was tap but came with a bottle. We said we don't need it because it was not a tap, then he said OK now it is free, so we took it. Kids menu beef was hard. At the end, the bill was full of wrong orders which we kept asking to change, and of course the beer was charged. We talked to the manager and she again asked us what we orders one by one. When our waiter came back with the right bill, he was grumpy. He did not apologize and gave us a unpleasant service. Our reservation was 6:30. We arrived 6:30. We were seated ato 6:50 with one missing chair. We finally was able to leave 9:30... We are not going to go back again.
I booked thru opentable.
We arrived. We were sat only 5 minutes later tham our reservation. The food was great. Easy experience. Great website
9 people from age 30 to 97. All had a great time. Very entertaining-excellent food.
Highly recommend for all ages. Great family dining.
We used to like visiting previously, this visit was rushed, from the moment we came in to the moment we were done with the food. Quality was like eating in Applebees, but much more expensive.
Fresh and as always very tasty food .
We Always meet really happy and friendly people at our table .
One of our favorites places to eat ❤️
Staff seemed confused with seating patrons. Chef was horrible. He didn't put on a show as other chefs do at this type of establishment. He seemed grumpy because he didn't converse with any of us at our table. We never received our desserts and the birthday boy left. We also had to wait a while before paying our bill even though no one was in line. They're lucky I had a coupon and that we paid.
Service was poor. They tried to seat 11 people at a table for 8. Our server left and never came back. Our chef was less than energetic.