Benihana - Cupertino, CA

Reseñas de Benihana - Cupertino, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. Y

   Youjia

   Salt Lake City1 reseña

   1.0

   Comieron en 8 de diciembre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   The reservation is a scam. We booked the table for 7:45pm and arrived on time but still waited to be seated for almost an hour
   

   Benihana - Cupertino, CASe respondió el 9 de diciembre de 2024

   Thanks for the feedback. We're truly sorry to hear about your experience with us. We understand how frustrating it can be to wait, especially when you've made a reservation. We're taking your comments seriously and will address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to make your dining experience better. Regards, The Management Team at Benihana - Cupertino.
   

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2. C

   Carlos

   Región de la Bahía de San Francisco1 reseña

   5.0

   Comieron en 7 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and food. Went for my brother’s birthday and was worth it. The wagyu fried rice is amazing
   

   Benihana - Cupertino, CASe respondió el 11 de diciembre de 2024

   Hello, Carlos! Thank you so much for choosing Benihana - Cupertino for your brother's birthday celebration! We're thrilled to hear that you enjoyed the wagyu fried rice and found the service and value to be great. We always strive to make special occasions even more memorable, and we're glad we could make your brother's birthday memorable for you. We look forward to serving you again soon! Best, The Management Team
   

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3. I

   Isolina

   Región de la Bahía de San Francisco3 reseñas

   3.0

   Comieron en 6 de diciembre de 2024

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   This is the second time I sit at John’s (our server) table and he’s always worried about his Tip. Please coach him and let him know that if he provides great service he doesn’t have to beg for a tip. Last time we were there I tipped our waiter for keeping our ice cubes cold, he was that great. John literally snatched the payment device from my son’s hands as I was trying to teach him how to enter a custom tip or a set 20% tip. It was annoying but I didn’t let it bother my birthday dinner.
   

   Benihana - Cupertino, CASe respondió el 17 de diciembre de 2024

   Dear Isolina! Thanks for the feedback! We're glad to hear that you had a positive experience with your birthday dinner at Benihana - Cupertino. We apologize if the service you received was not up to par. We take your comments about the tip situation very seriously and we'll certainly pass this on to our team. We're always looking for ways to improve and your feedback is invaluable in this process. We hope to serve you again soon.
   

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4. R

   Raul VIP

   Región de la Bahía de San Francisco12 reseñas

   5.0

   Comieron en 4 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The best steakhouse and the Bay Area the most delicious fried rice ever
   

   Benihana - Cupertino, CASe respondió el 5 de diciembre de 2024

   Thanks for the feedback, Raul! We're thrilled to hear that you enjoyed your meal at Benihana - Cupertino. It's fantastic to know that our fried rice hit the mark for you! Your kind words mean a lot to us and we're grateful for your support. We look forward to serving you again soon. - The Management Team
   

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5. T

   Teresa

   Región de la Bahía de San Francisco17 reseñas

   5.0

   Comieron en 3 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food as always, so fun to watch the prep. Everything from the soup, salad, veggies, chicken fried rice, chicken and filet mignon were cooked to perfection. They even have smaller lunch portions. Perfect for smaller appetites.
   

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   Benihana - Cupertino, CASe respondió el 5 de diciembre de 2024

   Hello Teresa, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and service. We always aim to provide the best experience for our guests, and we're glad that we hit the mark for you. We appreciate your kind words about our smaller lunch portions and we're looking forward to your next visit. See you soon at Benihana - Cupertino!
   

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6. D

   Dan VIP

   Región de la Bahía de San Francisco55 reseñas

   5.0

   Comieron en 3 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Celebrating a birthday dinner. Everything was fine. Chef Brian was great. Waiter Gonzales was great too.
   

   Benihana - Cupertino, CASe respondió el 4 de diciembre de 2024

   Dear Dan, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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7. A

   Alexis

   Región de la Bahía de San Francisco1 reseña

   5.0

   Comieron en 2 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My partner and I come here every year for our anniversary and every year we have an amazing time and amazing food! the service is always spectacular as well
   

   Benihana - Cupertino, CASe respondió el 4 de diciembre de 2024

   Dear guest, we are delighted to hear that you enjoyed your experience at our restaurant! We are thrilled that our food and service made your visit special. Thank you for your kind words and for choosing to dine with us.
   

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8. J

   Jessica VIP

   Los Ángeles4 reseñas

   5.0

   Comieron en 1 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   There is always a wait. Once you’re seated, you feel at ease. The service is great and everyone always has a fun positive attitude. The food is outstanding, and the chef always puts on a great show. Enjoy!
   

   Benihana - Cupertino, CASe respondió el 4 de diciembre de 2024

   Dear Jess! Thank you for your wonderful review! We're thrilled to hear that you enjoyed great service and delicious food at our restaurant. We'll be sure to pass along your compliments to our chef.
   

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9. M

   Marleta

   Región de la Bahía de San Francisco5 reseñas

   5.0

   Comieron en 30 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   This Benihana has improved a lot, and it showed. The food and drinks were plentiful, and they were served in a fashionable time. Our waiter and chef were very attentive to our table by engaging the table in the cooking process and communicating with each individual at the table at the right times. ( when we're not chewing our food!) They pointed out the difference between the 5 course and 6 course meals. We did not have a long waiting period to pay our check. One downside was that it was very warm in the restaurant, and the place was packed. I don't remember any establishments that keep their restaurant that hot.
   

   Benihana - Cupertino, CASe respondió el 2 de diciembre de 2024

   Hey Marleta! Thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our team provided excellent service. We appreciate your feedback and hope to welcome you back soon
   

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10. L

    Linda

    Región de la Bahía de San Francisco15 reseñas

    4.0

    Comieron en 29 de noviembre de 2024

    1. Global 4
    2. Comida 5
    3. Servicio 3
    4. Ambiente 4

    The food and cooking/show was great. The chef was entertaining and talented. The service was slow and inattentive.
    

    Benihana - Cupertino, CASe respondió el 2 de diciembre de 2024

    Thanks for the feedback, Linda! We're thrilled to hear that you enjoyed our food and found our chef entertaining. We're sorry to hear that our service didn't meet your expectations. We're always striving to provide the best experience for our guests, and your comments will help us improve. We hope to have the opportunity to serve you again at Benihana - Cupertino.
    

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