Benihana - Cupertino, CA

4.3
2769 Reviews
$30 and under
Japanese
***TAKOUT/DELIVERY ONLY (effective 11/17/20)***

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Sitting high atop a hill in Vallco Fashion Mall, Benihana is the original teppanyaki steakhouse and still Cupertino’s most popular choice for succulent steaks, juicy chicken and savory seafood prepared to order on the hibachi grill. Benihana is open daily for lunch and dinner, featuring Happy Hour each Monday through Friday from 4-7 p.m.

Support Benihana - Cupertino, CA during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 2769 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.1
ambience
4.0
value
Noise · Moderate
83% of people would recommend it to a friend
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f
french702
San Francisco
6 reviews
Dined on November 26, 2020
Overall4food5service5ambience3

We had Thanksgiving lunch here. Our server was excellent and very attentive. Food was very good. People come here for the experience of having the entertaining chefs, but because of covid, food came directly from the kitchen. My only gripe was not having heaters for outdoor dining, everytime there was a breeze, we froze...This franchise should really invest in heaters and a better outdoor dining set up considering this is a relatively expensive restaurant.

OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on November 20, 2020
Overall1food1service1ambience1

My reservation was confirmed for 11/20 for patio dining and when we arrived there was no outdoor dining. I just wish that I had been notified there was no outdoor dining before I drove to the restaurant.

V
Vanessa
1 review
Dined on November 16, 2020
Overall1food2service3ambience1

Extremely disappointed in the restaurant. We finally dined out after months to celebrate my son’s 18th birthday. The response to Covid restrictions here was not adhered to. It looked just as it did before Covid. No social distancing what so ever. We were seated with a another party at the same table. I requested outdoor via open table, (you have the option of indoor or outdoor) dining only to still be seated inside! The tables were very dirty, I used my own Clorox wipes to clean our area, the towels were brown! Very dirty.
Every table was full. Each table in less than 6ft apart. Will not dining here again.

OT
OpenTable Diner
San Francisco
1 review
Dined on November 16, 2020
Overall5food5service5ambience5

Friendly staff and amazing food!
Doing their best to keep it clean and sanitized during the pandemic!

LU
LouisU
San Francisco
1 review
Dined on November 14, 2020
Overall1food5service1ambience3

I spoke to the person on charge, I never gotten such a bad server, no silverware on my table I had to get up and ask for , no napkins and server never showed up to ask if everything was okay I asked more than twice for my Diablo sauce and For my drink , it was really bad experience to celebrate my wife’s birthday

CD
ChristinaD
San Francisco
1 review
Dined on November 13, 2020
Overall5food5service5ambience5

Was a very good experience excellent customer service wait times were excellent

C
Carol
1 review
Dined on November 12, 2020
Overall4food5service2ambience4

Food was good as always. Server was not professional he seems kinda not care so much of his customers, hard to understand what he saids to us every time. He make mistakes for our orders to begin with, didn’t offer us for the Birthday photos from Benihana like we used to get...we saw others table have much fun and happy celebration with the birthday song.
The chefs probably new or something he didn’t did much for the tricks on the cooking time like some others we had before. Very disappointed, cus my son went there when he was younger he was excited to see that tricks again there that’s why we go there for. He was expected more plus we were try to show My other son that haven’t been there so he can see the show but not much to see only egg flips and volcano onion that’s all. Not so impress this time.

PA
PipeA
San Francisco
6 reviews
Dined on November 11, 2020
Overall5food5service4ambience4

Excelente la comida. Deliciosa. El chef magnífico. Hubo un poco de demora en asignarnos la mesa pero es entendible por la situación del covid.

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FR
FriedRiceEater
1 review
Dined on November 11, 2020
Overall5food5service5ambience5

Benihanas for lunch or dinner is great! Sign up for the Chefs table you get a $30 certificate for your birthday!

9
95032g
Denver
4 reviews
Dined on November 10, 2020
Overall3food3service3ambience3

Waited outside for 30 mins past the time of reservation (outside). Not a great experience. Entrance area was very crowded with ppl coming back and forth picking up take out. They really should consider curb pick up.

OT
OpenTable Diner
1 review
Dined on November 9, 2020
Overall4food4service5ambience5

Everything was great

CS
CrescenciaS
1 review
Dined on November 9, 2020
Overall5food5service5ambience5

It was great!!! The service was amazing and the restaurant was clean and follow all COVID requirements.
Overall great experience!

DW
vipDavidW
San Francisco
4 reviews
Dined on November 8, 2020
Overall5food5service5ambience5

Great food and ambience, staff is very friendly and attentive

OT
OpenTable Diner
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

Good food good service

A
Angie
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

The food was good and the vibe was great, out chef Alex kept us entertained and had us laughing a lot!

OT
OpenTable Diner
1 review
Dined on November 6, 2020
Overall5food5service5ambience5

The food was delicious for lunch menu and will go back soon. Highly recommend it as they do it well during pandemic!

MK
MaryK
1 review
Dined on November 5, 2020
Overall1food1service1ambience1

This place does not follow any covid guidelines we sat at a table with 2 different parties we were all not 6ft apart literally about 3 ft apart from eachother no one wears mask one they are seating everyone immediately took off their masks and no one said anything there’s not ventilation in there so it’s just a covid hot spot I’ve already reported this establishment to Santa Clara county health

M
Momof4
San Francisco
3 reviews
Dined on November 4, 2020
Overall5food5service5ambience5

Mike was awesome service was excellent.

Thank you

DM
DianeM
1 review
Dined on November 3, 2020
Overall5food5service5ambience5

Very good experience and delicious food. Celebrating a birthday.

K
vipKathy
San Francisco
3 reviews
Dined on November 3, 2020
Overall4food4service5ambience3

Given the current pandemic situation, I am surprised that we are not seated further out from another table (skipping table) in between and there was no temperature check in on all customers.

A concerned definitely.

T
Thehobe
San Francisco
20 reviews
Dined on November 2, 2020
Overall4food5service5ambience3

Covid-19 has had a negative effect on the ambience at Benihana. They were very careful to follow all of their requirements for cleanliness and flu considerations but that has resulted in a different atmosphere in the restaurant. The food prep and taste was excellent, like always. The Covid-19 situation is the ONLY reason for not recommending the restaurant during the pandemic.

OT
OpenTable Diner
San Francisco
1 review
Dined on November 1, 2020
Overall5food5service5ambience5

I didn't wait long at all.
The service was great and the food was delicious.
I will be back soon

OT
OpenTable Diner
San Francisco
2 reviews
Dined on October 31, 2020
Overall5food5service5ambience5

Always great service

OT
OpenTable Diner
1 review
Dined on October 22, 2020
Overall2food3service3ambience3

Food was ok, but way too expensive!

R
Renee
1 review
Dined on October 20, 2020
Overall5food5service5ambience5

Great service. We went to celebrate a birthday and they went above and beyond. After opening up the restaurant indoor it was just like how it used to be.

K
Kelly
San Francisco
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

I had scheduled for outside, but I guess dining in became an option since I scheduled. I asked if we could eat inside with a show and they hooked us up with a table. Everything was cleaned and wrapped. Our server (I didn't get his name) and chef David were awesome. It was not crowded like it used to be so it was pretty quiet and spacious in there.

OT
OpenTable Diner
Orange County
1 review
Dined on October 3, 2020
Overall5food4service5ambience4

Good food, nice seating outdoor. Staff very attentive and great customer service.

CD
ChristinaD
1 review
Dined on September 29, 2020
Overall5food5service5ambience5

Despite not having the food cook in front of us couldn’t notice the difference was the same delicious

MS
vipMichaelS
San Francisco
1 review
Dined on September 26, 2020
Overall1food1service1ambience1

My family was excited to go to Benihana for the first time since the virus hit as it is one of our favorite restaurants. Wow, were we let down. We arrived and waited 10 minutes for a host to greet us for outdoor dining even though there were only around 4 or 5 parties seated for dinner (we were the only other customers waiting). When someone finally came it seemed a bother that we were there and we were sat without a welcome or small talk. I asked if there was a different menu since they obviously couldn't cook in front of us due to the virus and he said "no, it is the same menu except they cook it in the back and the prices are the same". Hummmm ... why would anyone pay $30+ per plate that doesn't include the entertainment of the chefs? If Benihana wants to be successful in these times of change I would suggest an updated menu and prices that reflect a typical restaurant where they do not cook in front of you. We also sat at our table for another 10 minutes until someone brought our water (again no greeting). At this time we left and probably won't be back. This is very disappointing as Benihana has been our go-to restaurant for years for special family and friend dinners. If you are looking for the fun, entertaining, value packed delicious meals you have grown to love I suggest skipping until ownership adjusts to the current environment.

DM
DebbieM
1 review
Dined on September 26, 2020
Overall2food2service2ambience4

Never received soup or salad. No birthday picture or ice cream. Yet paid $100 for lunch! Totally disappointed. I have done my birthday at Benihana’s every year for 25yrs. It gets worse every year. No free bday dinner, now you don’t even get what you pay for. Food on the plate was half of when you dine indoors. Didn’t even taste the same:(

OT
vipOpenTable Diner
New York Area
1 review
Dined on September 19, 2020
Overall1food1service2ambience1

Not our first time but definitely the last. Dining set up in parking lot, fine it’s Covid season but the food was awful. Way below normal Benihana standards & the service was horrendously slow

IY
IYam
New England
3 reviews
Dined on September 18, 2020
Overall2food2service4ambience1

The food was average - not worth the money.
However, the thing that bothered the most was that BENIHANA DID NOT FOLLOW COVID-19 protocols. That was table with at least 10 people seated on and tables too close to one another. We will never come back there for this reason.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on September 17, 2020
Overall2food3service1ambience2

The service there was terrible. We had to ask our waiter for water because we had been waiting a long time already. Our server was constantly missing. We would have to keep waiting when we wanted something and there was very few people at the restaurant which is why we were confused why he would take so long to come back to the table. It was just a bad experience at this Benihana’s.

JF
vipJerryF
San Francisco
1 review
Dined on September 8, 2020
Overall2food3service2ambience1

This is the outdoor dining experience since COVID-19. Of course they were not able to cook in front of you, they cook in the kitchen and bring it to your table.

The credit card we used that night got fraud and the next morning we've got notice from bank that there are many charges over ebay, amazon and Goldnow overnight. If you plan to pay with credit card, better bring it to the cashier and let them swipe your card in front of you.

VB
VeronicaB
San Francisco
3 reviews
Dined on September 2, 2020
Overall5food4service5ambience4

Definitely do miss having them cook in front of us. The rice does have somewhat of a different flavor, but it was still delicious. The food was all delicious and our server was amazing.

BT
vipBryannaT
San Francisco
6 reviews
Dined on August 31, 2020
Overall4food3service5ambience4

During COVID, seating was outdoor which was fine and we totally understand why it had to be set up (we actually like being outdoor anyway having been SIP cooped up for months, it was a nice change and we stayed until 8:45pm-- it was getting a bit cold though. Some heating lamps would have been nice for outdoor dinner dining.
Not sure what happened to to quality of food? Even before COVID (my family and I last dined inside about a year ago) the food cooked teppenyaki style in front of us has lost a bit of it's flair with Benihana (Cupertino), but I still took one of my daughters there for dinner while we were in the area after having "girl time" and it was one of our frequented places to eat when we had family birthday gatherings and I had wanted to treat her to one of our favorite places to remember all the good times we've had at Benihana's... Last night, sitting outdoor in the chill (felt like 60°F), without the teppenyaki show, watching your meal being cooked fresh in front of you...it just isn't the same and still paying the same high prices for just "decent food"now....we would have had better tasting food for the same $$$ in Campbell (closer to home). 4 stars for the service considering the staff was putting themselves at risk just to serve us food (-1 less for no heat lamps for outdoor dinner dining). 3 stars for quality of food. Overall 4stars still as napkin were sealed in plastic bag and tables were set up 6ft apart and abiding to social distancing regulations making us feel like it was safe and we we hope to give 5 stars next time and enjoy our meals again later when indoor teppenyaki is open again. It's still one of our family birthday traditions. ;)

AC
AlvinC
San Francisco
1 review
Dined on August 31, 2020
Overall5food5service5ambience5

We we're there for my son's birthday.. it was outdoor dining and was a great experience!
We have been dining to Benihana for years......

F
Foodie
New York Area
3 reviews
Dined on August 29, 2020
Overall2food4service2ambience4

The food was delicious, server was friendly, and the other staff were pretty friendly. The service was slow, perhaps they can consider coming to tables more frequently to make sure that their patrons are okay. It took me 30 minutes to close out my bill.

Benihana - Cupertino, CA
Responded on September 3, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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C
vipChelsea
San Francisco
2 reviews
Dined on August 24, 2020
Overall5food5service5ambience4

Dining outside at Benihana turned out to be a very nice, calm experience. They have a tent set up in the parking lot which is decorated nicely. Very few cars came in and out of the parking lot, so it didn't seem like we were sitting in the street. Yes, we missed out on the "show" of watching the chef cook, but we still had a great time and a delicious dinner.

OT
OpenTable Diner
San Francisco
1 review
Dined on August 14, 2020
Overall5food4service4ambience4

Muy buen servicio excelente si vuelvo 😋👍🏻

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FAQs

Benihana - Cupertino, CA does offer delivery in partnership with Postmates and Uber Eats. Benihana - Cupertino, CA also offers takeout which you can order by calling the restaurant at (408) 253-1221.

Benihana - Cupertino, CA is rated 4.3 stars by 2769 OpenTable diners.

Benihana - Cupertino, CA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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