Benihana - Cupertino, CA

4.5
3010 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Sitting high atop a hill in Vallco Fashion Mall, Benihana is the original teppanyaki steakhouse and still Cupertino’s most popular choice for succulent steaks, juicy chicken and savory seafood prepared to order on the hibachi grill. Benihana is open daily for lunch and dinner, featuring Happy Hour each Monday through Friday from 4-7 p.m.

Support Benihana - Cupertino, CA during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3010 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
San Francisco
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Quick and wonderful service

MA
MsABGilroy
San Francisco
16 reviews
Dined 3 days ago
Overall5food5service5ambience4

I appreciate that they are willing to customize the food to help with both allergies and preferences.

GV
GarciV
1 review
Dined 4 days ago
Overall5food5service5ambience5

We asked for Rony to be our chef and he was.! Great chef my kids love his enthusiasm!

R
Rich
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience5

Celebrated our 2 year anniversary. Food was perfect as always. Staff friendly and fast. Amazing experience

RP
ReviewPanda
San Francisco
7 reviews
Dined 7 days ago
Overall2food4service1ambience3

Pretty disappointed. Birthday was completely ignored by staff. Wouldn't have been such an issue but our server participated in singing Happy Birthday at all the tables around us. At least the family sharing our table wished a happy birthday as we left.

Benihana - Cupertino, CA
Responded 5 days ago

Dear ReviewPanda On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
OT
OpenTable Diner
Atlanta
2 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

We had an amazing time! Our chef was the only female chef in the place and she killed it; she was hilarious and our food was delicious. Even the people we shared our table with were chill. Our blue drink was not that great.

OT
OpenTable Diner
1 review
Dined on September 11, 2021
Overall4food3service3ambience4

We arrived for our reservation in time and were seated within minutes. We waited 20+ minutes for a server to attend the table. It took close to 20 additional minutes for the waiter to bring our water and drinks. The appetizers took another 10 minutes. Then the chef Victor showed up. He put on a good show and was attentive to my wife’s low sodium requirements.
We had filets and chicken. The filets were cooked medium as ordered. Unfortunately the filet had very little taste. The chicken was over cooked to the point of being extremely dry.
The soup and salad were good. The dragon roll was mediocre at best.
In all the dinner for 2 was about &150.00 and took a bit more than 2 hours.
Almost forgot the ice cream at the end was served with a fork! As you can imagine it caused dripping issues. They might as well have served it with chopsticks 😂

Benihana - Cupertino, CA
Responded 4 days ago

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
DS
DebraS
San Francisco
4 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

We were celebrating my sister's birthday, so we went for lunch. Very enjoyable, more childrens birthday parturs though then you would have at night bit the noise level was alot beyter than at night too. Due to fewer crowds.

Benihana - Cupertino, CA
Responded 3 days ago

Dear DebraS Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
San Francisco
4 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

My husbands 62 bd birthday

c
cliffb
1 review
Dined on September 9, 2021
Overall4food4service5ambience5

We enjoy the food always and the staff is very on point.

OT
OpenTable Diner
1 review
Dined on September 8, 2021
Overall5food5service5ambience5

Very quick, food was great. Thx

OT
OpenTable Diner
1 review
Dined on September 7, 2021
Overall5food5service5ambience4

The food was delicious would come back again

JH
JenniferH
1 review
Dined on September 7, 2021
Overall1food2service1ambience1

We arrived right on time for our 6:30pm reservation on a tuesday and we waited 45 minutes for a table never had to wait that long eve. Waited in the bar area tried to get a drink and appetizer, tried to get bar staffs attention it was like we were invisible and finally after 10 minutes were able to order something.... then never got our order it was time to get our table and my mom went back to the bar to pay for her drink that she finally got and to ask about the appetizer and she said that they hadn't even put the order in. So we waited another 30 minutes just for the chef to come to the table and start, presentation and everything was just not as our past experiences the overall experience was horrible and the waiting time was just unbearable and there was the same amount of workers if not more than there usually is! The prices were more and to me even if it's for a birthday dinner it's just not worth the time and waiting forever :-(

Benihana - Cupertino, CA
Responded on September 10, 2021

Dear JenniferH On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
M
Mrstamarit
1 review
Dined on September 6, 2021
Overall5food5service5ambience5

We love Benihana and go at least once a year for my sons birthday. I must say, the past couple times going the chefs seemed to have grown tired of the tricks and routine. For this reason my husband requested a lively chef that would make out visit special for our sons birthday. We got Jose and he did not disappoint! He brought that first Benihana visit spark that we thought had been lost. Will definitely recommend and request him again. Our server Bruce was also excellent and we got Jose as our chef thanks to him.

J
Jalam
San Francisco
1 review
Dined on September 6, 2021
Overall4food5service4ambience4

The actual food and service was great. We had a lot of fun. My only complaint is that I had a 5pm reservation and wasn't seated until 5:40pm. When i got there I was told it be a few minutes and to wait outside. If I knew it was going to be that long at least I could of went to the bar and got a drink.

OT
OpenTable Diner
1 review
Dined on September 6, 2021
Overall1food5service5ambience1

The reservation was for 3:45 PM I checked in about 3:50 PM. Host working were vary polite but they did inform me that they were behind on reservation 20-30 minutes. Around 4:40 PM we got seated, we had to wait around another 15 minutes for a server to greet us. Waited approximately another 10 minutes for soup and salads to arrive. Shortly after that, the cook arrived. Food and Customer service from our server was phenomenal. It did upset me that we had to wait that long to get seated especially that I had my 3-year-old daughter with me.

Benihana - Cupertino, CA
Responded on September 10, 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
KL
KendraL
San Francisco
1 review
Dined on September 5, 2021
Overall1food3service1ambience3

We’ve been here before a few times and this was our worst experience yet. We got seated and waited over an hour before any food came out, this was even with a reservation. Our chef proceeded to come out, point out that an nfl player was at the table behind us and spent most of the meal paying attention to that table instead of ours. Our waiter was nice but also was giving more attention to the table behind us as well. It took over 30 minutes to get a refill on my soda and over 40 minutes to bring the check out after we asked. This was our first time bringing our 3 kids and this was for my birthday so this was pretty disappointing.

Benihana - Cupertino, CA
Responded on September 10, 2021

Dear KendraL on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
J
Jocelyn
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

It was great the chef was great and my family and I really enjoyed our experience

OT
OpenTable Diner
1 review
Dined on September 3, 2021
Overall2food2service3ambience3

Love Benihana, always have gone to the Santa Monica location, 1st time here after recent move to the Bay. We had a reservation &everything went well for checking in and seating. Our server didn’t put in my partner’s order of fried rice &also forgot to bring out someone’s order of steamed rice. There was a chef mixup where a chef accidentally started cooking at our table instead of the one next to us. Realized shortly into making the fried rice and switched over to the other table. Not a big deal at all. We shortly got our chef. Bc the server forgot to put in the fried rice order, there wasn’t enough made for everyone. The chef asked someone passing by to order it from back of house. When it came, the chicken was in big chunks (not little pieces like it’s supposed to be), didn’t have any of the veggies, and overall just didn’t taste like much. I love Benihana fried rice &was hyping it up to my partner bc this was his 1st time going. Sucks that he didn’t even get to experience it. As for the sides, everything tasted fine like normal. When he made my chicken teriyaki, he said someone had given him the wrong sauce in his cart so after he poured it on my meal, he realized it was incorrect &had to ask someone to bring him the correct ingredients to start over. My partner waited to eat his meal until I got my food which just made his steak get cold. I finally got mine &the person bringing him the ingredients forgot to bring mushrooms. I asked if I could get a side of them. They bring me some from the back &they taste like someone dunked a ton of salt on them. I poured the whole thing on my chicken before tasting it &it made everything inedible. They should’ve been cooked in teriyaki sauce so it blended. Steak was also pretty tasteless. Chicken was taken off the bill but overall, we left just feeling stressed out. Each mistake by itself wasn’t a big deal, but I’ve never had so many mistakes happen during one meal. One person at our table also didn’t get the right entre...

F
vipFlaconserve
Naples
10 reviews
Dined on September 3, 2021
Overall5food5service4ambience5

A place for special occasions

JS
JenniS
1 review
Dined on September 3, 2021
Overall5food5service4ambience5

Excellent experience food was great delicious thank you

OT
vipOpenTable Diner
Los Angeles
4 reviews
Dined on September 1, 2021
Overall3food3service1ambience2

This was our first time visiting the Cupertino Benihana restaurant but we’ve frequented a couple of the SoCal locations. This experience was subpar compared to our previous visits to the SoCal sites. The bartenders completely ignored us for 10 minutes while they engaged in conversation. We were seated fairly promptly which was good. However, from that point forward the experience declined. The server forgot several items despite repeated requests - forks, drinks, removing empty dishes, food items ordered. While the food was okay, the chef was not entertaining and engaged with one of the patrons the entire duration discussing shared high school acquaintances. It was a disappointing experience for me but, fortunately, my husband was okay and we were there to celebrate his birthday.

Benihana - Cupertino, CA
Responded on September 3, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
JT
vipJasonT
Las Vegas
4 reviews
Dined on September 1, 2021
Overall5food5service5ambience5

Benihana's was going downhill, but my two recent experiences were excellent! I am of the opinion that COVID helped them reevaluate things, and perhaps appreciate business returning. We have been going to Benihana's for over 20 years and had almost given up. Fortunately for them my husband is in love with their fried rice and wanted to return for his birthday. I am pleased to say things have really turned around. Both recent visits were on a weekday, so perhaps that helped, but nonetheless, a good review is deserved. Tasty food and great service at both recent visits.

MD
MarinaD
San Francisco
10 reviews
Dined on August 31, 2021
Overall5food5service5ambience5

Rosie is the best server!!!!!
the food was great and Rosie made it extra special for my birthday!
We'll be back soon!

Benihana - Cupertino, CA
Responded on September 2, 2021

Dear MarinaD Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
PG
PamG
San Francisco
2 reviews
Dined on August 29, 2021
Overall4food5service3ambience5

We didn't get good service. We never received our hot tea. We had to wait sometime for our Green Tea ice cream.

OT
OpenTable Diner
1 review
Dined on August 28, 2021
Overall4food4service5ambience4

It was a nice experience

LL
LindaL
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Francis was amazing!
The only problem we have is the automatic tip for parties over 8.
It’s not a party of 8, it’s my family! I have 7 kids!
My husband appreciates good service and would have tipped a lot more then the automatic tip added to our bill, we find this so insulting!

Benihana - Cupertino, CA
Responded on September 1, 2021

Dear LindaL Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
AC
AmandaC
1 review
Dined on August 28, 2021
Overall2food4service1ambience1

We had a 1:45 reservation and still didn’t have a chef at our table at 3.

This was bad enough but we had 3:30 reservations to bowl for two hours and missed the first 45 minutes even though we rushed through our meal and brought most of it home.

Do not recommend at all.

Benihana - Cupertino, CA
Responded on August 30, 2021

Dear AmandaC On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
AH
ArianaH
San Francisco
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

Great experience, we had Michael as our chef and he was amazing. Interacted with us and made the experience so enjoyable.

Benihana - Cupertino, CA
Responded on August 31, 2021

Dear ArianaH Thank you for leaving us positive feedback, come back soon!

Report
O
Osos
Central Coast
2 reviews
Dined on August 26, 2021
Overall3food5service5ambience5

Had to wait an extra 15 minutes to get seated for my 8pm reservation, I was a little annoyed but I let it slide since we were here to celebrate my brothers birthday and I didn’t want that to ruin my mood. Upon sitting our cook didn’t start until 1 and a half hour later, so my dad had to leave for work before the show even started (we still ordered him takeout) I’m just confused why my reservation was at 8pm and we didn’t start cooking until 9:30 and we were done at 10:30, I did spend a lot of money here and I didn’t get the best experience. I don’t know if I’m going to be taking my family out to Benihana’s again.

Benihana - Cupertino, CA
Responded on August 30, 2021

Dear Osos On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
RM
RoyaM
San Francisco
1 review
Dined on August 25, 2021
Overall5food5service5ambience5

Very good customer service and good quality food. ❤️

J
Johnson
San Francisco
7 reviews
Dined on August 25, 2021
Overall2food2service2ambience2

When we arrived there was short delay before being seated. We were a party of three. The chef had good skills with the utensils spinning and flipping them - all good. We, and other diners ordered chicken fried rice...a large order maybe 10 in all. The portions of chicken, eggs and assorted vegetables did not align with the large amount of rice. The eggs were placed on the hot side of the grille and burned quickly. The rice was barely placed onto the teppanyake grill when everything was combined. In very little time some garlic butter and soy sauce was added. Very soon the bowl were loaded with very white chicken fried rice. It was barely warmed with no flavor...very little seasoning or taste. I have had it many times and this was sub par and I would have sent it back but there is no where to send it back to. We ordered steak and lobster which were marginal...very little seasoning. The shrimp was fine but my granddaughter barely touched her filet mignon. We took most of our dinner home. It will a long time before I come back to Benihana's

SA
SalA
1 review
Dined on August 23, 2021
Overall5food5service5ambience5

Michael our chef was excellent. Great new asset to the team and very friendly.

L
Luie
1 review
Dined on August 22, 2021
Overall5food5service5ambience5

Chef was a amazing truly a great dining experience!

Benihana - Cupertino, CA
Responded on August 25, 2021

Dear Luie We are happy you enjoyed the Benihana experience! Come back soon!

Report
JA
JulieA
1 review
Dined on August 21, 2021
Overall3food5service2ambience4

Our chef Michael was phenomenal! Great personality and lots of fun!

The service wasn’t good which is surprising because usually we are taken care of. Maybe it was overly busy or just understaffed . Not sure. We waited 20 minutes before our drink orders came in. Then another 45-an hour and half before our chef showed to start cooking. Needless to say, we were pretty tipsy before we got our food, and our food sobered us up bu the end of the night. Reservation was at 745. We were seated at 810ish and when we left it was 1130ish

Benihana - Cupertino, CA
Responded on August 23, 2021

Dear JulieA on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
OT
OpenTable Diner
San Francisco
1 review
Dined on August 20, 2021
Overall2food3service4ambience2

This place was MID

Benihana - Cupertino, CA
Responded on August 30, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
VR
VictorR
San Francisco
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Best food and service. Be hungry because food portion are big.

Friendly service.

MB
MalikaB
San Francisco
26 reviews
Dined on August 19, 2021
Overall4food5service3ambience3

I always enjoy this spot. It just sucks because the next day you leave everything, including my purse and mask, smelt heavily like food. It did take awhile for our server to come to our table and start with app. but we weren't mad. I always recommend this place.

JW
JaniceW
Los Angeles
2 reviews
Dined on August 18, 2021
Overall5food5service5ambience5

It was for my daughter’s 18th birthday!

Benihana - Cupertino, CA
Responded on August 20, 2021

Dear JaniceW Thank you for allowing us to be a part of the special occasion!

Report
NT
NikkiT
San Francisco
5 reviews
Dined on August 18, 2021
Overall5food5service5ambience5

Celebrating a birthday. It was perfect!

FAQs

You can order delivery directly from Benihana - Cupertino, CA using the Order Online button. Benihana - Cupertino, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Cupertino, CA also offers takeout which you can order by calling the restaurant at (408) 253-1221.

Benihana - Cupertino, CA is rated 4.5 stars by 3010 OpenTable diners.

Benihana - Cupertino, CA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Benihana - Cupertino, CA