Benihana - Cupertino, CA

Reseñas de Benihana - Cupertino, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   LINDA

   San Francisco7 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   We check in and the manager is on the phone telling a worker if they don’t come in they’re fired. Waited for our table.. they were very disorganized. Ordered drinks, took forever. Ordered sushi for Before meal. Again took forever came with the meal. The cook we had was really good. Ask for soy sauce and they gave us soy sauce packets. Could not believe it. Ask the server for straws never received them. There was so much more that went on.. I won’t be going back there ever again. Will be writing to corporate it was really bad..
   

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2. J

   Jennifer

   Unspecified4 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Power lunch was great. Reservations 1130am Seated 1128am Lunch was cooked and eaten by 1202pm It was awesome. No fancy show or anything but it was so delicious. Very worth it.
   

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3. J

   Julio Enrique

   San Francisco9 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Benihana is one of our favorite restaurants. We enjoy it lots. This time we have 2 family members celebrating their birthdays. So we were excited to go back! We brought copies two (2) related birthday certificates so we could enjoy the benefits of it. At the end of the evening, and for whatever reason, we were presented with two (2) separate bills/checks showing the split of the total amount covering our dinner The waiter/host mentioned he needed to charge us that way so that the certificates were credited effectively showing with our bills/checks. It was unexpected and unpleasant as we never experienced this before as we have celebrated multiple birthdays at Benihana before and were never split charges this way.
   

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4. R

   Rasheeda

   San Francisco28 reseñas

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Arrived at 5:30pm for our 6pm, not seated till 6:30pm.
   

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5. F

   Fatmata

   San Francisco2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   Love being able to come in and sit at the lounge bar with no wait! Food is always served quickly and service is always great. Only downside is people are waiting in the same area and so might get a little chaotic while eating but overall good vibes.
   

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6. T

   Thao

   San Francisco9 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Super fun evening! Our little one wanted to celebrate their birthday there with family and it was a great time. Our server Casee and chef Christian were fantastic. Food was really good and service was great
   

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7. L

   Larry

   San Francisco3 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent Always a great experience My wife’s favorite restaurant
   

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8. J

   June VIP

   Hawái17 reseñas

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   The “show” was close to non-existent. The few he attempted he messed up on. The order taker were aggressive on the fried rice and made you feel bad if you only want white rice. The value isn’t the same anymore.
   

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9. M

   Madeeha

   Costa central1 reseña

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   The dinner started too late. The food was sub par. The restaurant was dirty. The plates were dirty and we had to request for cleaner ones.
   

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10. K

    Kevin VIP

    Hawái1 reseña

    1.0

    Comieron en 2 de mayo de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1

    Cook was horrified girl was looking like black tar and she prepared our food over it worst time and experience at Benihana ever. Did not even eat nothing but the rice and that’s because it was cooked first.
    

    Benihana - Cupertino, CARespuesta enviada hace 7 días

    Thanks for the feedback, Kevin. We're truly sorry to hear about your recent experience at Benihana - Cupertino, CA. It's clear that we didn't meet our high standards, especially when it comes to food preparation and service. We understand how this incident has affected your overall dining experience, and we sincerely apologize for it. We appreciate your honesty and will take steps to improve. We hope you will give us another chance to provide the quality experience you deserve. Best regards, The Management Team
    

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