We’ve been to this location numerous times and have always had the same chef, Kin, who is fantastic! We did request him but he wasn’t there tonight. Our chef JC was terrible. Super nice guy but zero personality and hardly did any kind of “show”. He barely did the basics and rushed through the entire dinner. The food was also ridiculously bland, it literally had zero flavor (thank goodness for the sauces). The fried rice, that we paid extra for, had several patches of just white rice. The noodles we ordered for my son, lacked flavor as well. Half had sauce and half didn’t. I ordered the steak and shrimp and normally the chef doesn’t put the fat on my plate, this time he did. Large pieces of it too. Not very appetizing. My husband has the same opinions.
Not only was our chef terrible but our server wasn’t great either. He was suuuuuper slow. We didn’t get our soup or salads until the chef started cooking. That’s never happened. He was, however, very nice though.
As we were being seated, the table next to ours had a major issue as they were talking to the manager when we sat down and I don’t know if our server and chef were frazzled from what had just occurred but something was definitely off as this entire experience wasn’t what we are used to from Benihana.
Extremely disappointed in our experience tonight and not sure if we will return for a while, which is a shame because it’s my son’s favorite place.
Great experience! The young guy that gave us our drink was the best
Although we have a 730 reservation we weren’t seated until closer to 8. However our server, Rico, was spectacular. Prompt, timely, conscientious and accommodating. We watched him take care of not just our table, but our entire section. Although it was clearly not his responsibility! He was deescalating for other patrons and supportive to his peers. ASK FOR RICO when making a reservation!!!
the host was terrible. they had to be short of help and chefs, for the tables. we walked in i said a made a reservation 5:30. Monday the 19th. she did not sit us, for 20min the place was empty , so i asked another lady and she took us to the table. very bad experience because young kids did not care. we never had that happened to us before. to bad. We where seven of us and the bill was over 225.00. I should of stopped the charge dinner was not good. hope the manager gets this notice.
Kai the chef was amazing... Our server Camila was alright. She took forever to bring drinks or refills for that matter. I had to speak up for the couple next to me because she ordered wine and didn't receive it until 15 min of ordering it. Granted yes it was Valentines day but they weren't busy yet. Over all food was amazing like always
Awsome. First time ever being at a benihana and we loved it
Awesome. The food is always good. Staff and cooks are amazing.
The waiter was good but the cook was very slow and by time he finished cooking everything was cold except the steak that was cooked last
Food good. Service good. Teppenyaki table filthy before we even began.
Not much of a welcome greeting at the hostess stand last night. Served was good but a little slow. I think he may have been over worked. Food was very good
Our service was terrible. The waiter could not handle his tables. The chef needs to learn how to serve put the food in equal portions much better. I feel like a paid for other customers food.
Birthday surprise great food
We waited an hour for cocktails. They don’t have enough staff.
The food was excellent and chef Adrian was very entertaining.