Benihana - Coral Springs, FL

It’s was extremely hot, the A/C must have been broke.The chef barely seasoned the food.

Bad service.
Horrible experience
Extractor Grease trap dripping to our table no body care about it.
Long wait to get a drink even water.
Food was bland.
The so called “Japanese onion soup “ was or it’s a simple mediocre beef base and water.
This place it’s waste of time and money.
Stay away from this location.
Better hibachi restaurant Arround

Birthday dinner. Chef and service was amazing. Had to wait over 30 minutes for a reservation.

Went to celebrate a friend’s Birthday. The server was in a very bad mood. The chef looked like he didn’t know what he was doing. Forgot the sauces and everything. Forgot to add soy sauce the chicken fried rice. I am very disappointed at this Benihana will take my business elsewhere.

I told them my wife had allergies towards shrimp, besides cooking it directly in front of her they even put shrimp in my plate when I told the chef that I don’t want any because my wife gets bad reactions from it, and our son eats from the both of us making it worse for her, My wife got so sick after we had to rush her to the pharmacy to get allergy tablets she’s even sick today from the food.

It was a great experience the chef was friendly and made sure our food was delicious. Our waiter was very attentive and very sweet.

I will never eat here again. It’s old with moldy smelling carpet. They overlook and discriminate against certain customers.

We had terrible service. The majority of the clientele was Black and majority of the staff, the manager on duty and the general manager are Latino.

We are Black people that were seated at a table with six other Hispanic customers. Our chef was Latino and he spoke Spanish the whole night, during the whole food experience. He was even singing songs in Spanish. The other patrons who spoke the language were laughing and having a good time and the two of us were sitting there like lost lambs. We had no clue what he was saying.

I got up and went to the manager and the only thing she said was I’m sorry, I can’t interrupt him., I will speak to him later because it would be rude to the other patrons to interrupt him during his cooking session. I said to her, “it’s not rude to us, to be sitting here and not know what he’s saying, for him to totally ignore us while we are paying good money for this food?” the only thing she said was sorry, so I proceeded to tell her when we left that I wanted my money back. We did not eat the food, we bagged it up and I told her that I wanted my money back. The manager then proceeded to take all of the food out of the bag because she had to check it to see if we had eaten any of the food and weren’t trying to take it home without paying for it. How humiliating! She did this in front of everyone.
After that she charged us for our drink, 1 was a hot tea that’s supposed to come with the meal.

We were not there to get a free meal, we were there for a good time and a celebration. That was ruined for us! I will never, ever go to this restaurant again and I do not recommend any other Black/African-Americans (your preference)to eat here because there was another black woman complaining behind me about the treatment she was receiving. This seems to be the norm at this Coral Springs, FL Benihana restaurant

Byron was an amazing chief with great conversation and great manners

Benihana is always great. Good experience every time. Benihana birthdays are the best.

I went there for my brother’s birthday dinner, amazing experience, our chef was top tier. Would highly recommend!

Took 1 hour 1/2 just eat

It was great I went early and my sons and I enjoyed it !

We had a wonderful time with our Chef. He made all the difference!

We walk in with reservations for 8, then we were told to have a seat on the bench even though the restaurant was at 1/4 capacity. After 15 minutes of sitting there our drink and food order was taken. I’m not going to waste more of my time explaining how long we had to wait for everything including the ice cream at the end for two kids birthdays. But overall the waitress was horrible the pricing is just absolutely insane and we will never be back. I understand there being a shortage of help right now but the restaurant was not even at half capacity. It was three hours of garbage.

Everything was wonderful, the service our cook the food was excellent. The value of the meal was outstanding.

The food was over seasoned and over cooked. The restaurant was noisy. There was a shortage of chefs so that even though we had a reservation, we had to wait for a table to clear. The chef cooking for us couldn’t manage to keep his mask over his nose in addition to his mouth….I’ve had better at Benihanas, this was a dissappointment.

Had person with allergies. Cook was very conscientious and planned the meal accordingly. Very impressive and good to know

It was our first time at this location and we’re making it our favorite location!!! I had a great Birthday experience!!!

The overall experience was great as always; however, my only complaint is the area where we sat was dirty and we had to ask the waitress if anyone was coming to clean the area up. We’d sat there for over 10 minutes before everything was swept up. Once that was cleaned up, the rest of our lunch was great.

Our waitress disappeared after our first drink and the hibachi chef seemed depressed and mumbled everything he said. I finally got a hold of our waitress towards the end of our meal to order another drink and never received it.

Everyone went out of their way to make us feel welcome. From the time you walk in to the time we left.

Chef Carlos and server Alan were great. Both went above and beyond to make sure the guest at our table were happy.

The restaurant was very dissapointing. The food was okay, but less vegetables, less food, same price. I don't if it's because of the pandemic. But not as good as they use to be. I won't go back.

Celebrating a birthday.

Good vibe, great service, great food. They kept spaces between guests so we kept social distancing as well.

We went there for my birthday we were at our table on time the waitress was great but we had to wait almost another 45 min for an available hibachi chef but I will say when he got there he was very entertaining and delightful

Carlos was incredible! The food was delicious and he was so much fun! He made 2 separate groups enjoy the entire experience as one. Can’t wait to come back!

WE MADE A RESERVATION AND WERE SEATED WITHIN 10 MINUTES IF OUR ARRIVAL. OUR SERVER WAS CAMERON. HE WAS THE BEST SERVER WE HAVE EVER HAD AT THIS RESTAURANT. VERY POLITE, CONFIRMED THE ENTIRE ORDER TO MAKE SURE THE CHEF HAD IT CORRECTLY. VERY ATTENTIVE TO OUT NEEDS ETC. HIGHLY RECOMMENDED. WE WILL SPECIFICALLY ASK FOR CAMERON NEXT TIME WE DINE HERE.

Service was extremely poor and delayed. The hibachi chef arrived to cook our food before we received our soft drinks and appetizer.

No good service, we had waiting for an hour for the cook men

The front hostesses were horrible - I don’t know what is going on with this restaurant- we come here often and everything is just getting worse. Even my 5 yr old said to me today - what is going on with Benihana’s lately mama ? The restaurant is not as clean, the service was 4 From 1-5 - the chef did not do a show, other than the onion fire …

Make sure you are there at the time of your reservation or you will have to wait
The waitress must have been new because she messes up 2 out of the 3 orders

Service was terrible. I had scallops and they were over cooked, tough and stringy. Vegetables were mushy and overcooked. Table was wably when I asked to had it adjusted I was told there is nothing than can be done. I asked for napkins to place under the leg and that corrected the issue. Waitress was not willing to assist. Doubt I’ll go back as at best the food was average and overpriced.

LOOOOVE!!! The food was amazing! I will definitely be back

Always love Benihana , great food, love the customer service, they aim to please. I went my friends, we enjoyed ourselves.. Thank you

The chef was fantastic but the experience is very overpriced for what it was.

We had a 7pm reservation and waited an hour to be seated. We then waited 30 minutes for our drinks. Service was extremely slow when they basically bring drinks and soup/salad.

We made reservations for 615. Our party of 4 sat for 30 minutes until someone took our drink order. At 715 still had no drinks at our table. We called the manager over and she apologized and when my mother asked why people who came in after us were already eating and we haven't even received our drinks yet she actually snapped at us. Short temper and then she walked away. Our chef was very nice. He saved the evening. Our tab came out to 240 dollars and we left feeling it was a waste and a huge let down. By far the worst customer service I've ever had at a restaurant. We ended up leaving after 930.... what gets me the most was the nasty attitude of the manager. Save your money and go somewhere else.

Never disappoints

Took very long. Waiting for service and chef. Just very poor