Benihana - Coral Springs, FL

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1. O

   Osoito78

   Miami

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food5service3ambience5

   The chef didn’t speak much: no jokes or tricks other than the shrimp tail in the hat. Weak sauce compared to other visits here.

   Benihana - Coral Springs, FLResponded 1 day agoHi Osoito78, Thank you for your feedback. We strive to offer the best dining experience and service possible. We’re sorry that wasn’t your impression. Please accept our sincere apologies and feel free to contact us with further details regarding your experience so we can better assist you. You may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

   Report
2. PB

   PanoB

   Fort Lauderdale

   27 reviews

   vip
   5.0

   27 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Great as usual. If you wish to celebrate a birthday or eat communally with family or friends. Benihana is the way to go! Some store are older than others, and this location has seen better days. The front door handle has been broken for a few of our previous visits, hope they get it fixed soon, and the lights are always out in the parking lot. However the food, service, and entertainment are spot on.

   Report
3. OT

   OpenTable Diner

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Food was delicious and service was great AB the Chef was great

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4. DW

   DeidraW

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food5service5ambience5

   Our server Kye was so nice and remembered everyone's drinks and add on's. The chef really did his thing(Koba or Koffe) he engaged the table very well. Definitely will be back.

   Report
5. NM

   NikitaM

   1 review

   5.0

   1 review

   Dined on January 29, 2023

   overall5food5service3ambience3

   I love this place . They were extremely busy so service was lil slow but I understand

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6. H

   Hmom86

   Venezuela

   52 reviews

   vip
   4.0

   52 reviews

   Dined on January 26, 2023

   overall4food4service4ambience4

   Went for bday with 2 infants. Sorry for the mess Kevin was very nice and friendly although he was a little scarey to the little ones at first. The chef was great. One of the babies was mesmerized while the other was scared with the onion volcano All in all it was a different experience for them both. Thank you Food was good

   Report
7. C

   Carolina

   Miami

   2 reviews

   5.0

   2 reviews

   Dined on January 25, 2023

   overall5food5service5ambience5

   Anthony was our server. He was amazing from the moment he came over to great us. Jimmy AKA ninja was great. He did a wonderful job interacting with everyone at the table.

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8. TH

   TrenierH

   Miami

   2 reviews

   1.0

   2 reviews

   Dined on January 24, 2023

   overall1food1service1ambience1

   Not good at all. Management sucks. It was my birthday . Never going here again.

   Benihana - Coral Springs, FLResponded 1 day agoHi TrenierH, Thank you for your feedback. We’re extremely sorry to hear that your special celebration didn’t go as expected at our Benihana location. Please contact us directly by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

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9. a

   arlenec

   Miami

   1 review

   1.0

   1 review

   Dined on January 22, 2023

   overall1food5service2ambience2

   I had to wait to be seated for 1hr and 30 min past my reservation time

   Report
10. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 22, 2023

    overall2food3service1ambience1

    Special occasion for father and son birthday! We arrive at 7:15 we was seat at 8:20 our chef arrived at 10:00 pm very poor customer service extremely long wait waitress was horrible all in all I would’ve never revisit that location. 2 out of 10

    Benihana - Coral Springs, FLResponded on January 23, 2023Thank you for taking the time to leave a review, even if your experience wasn’t great. We’re sorry to hear we did not meet your expectations. We’ll look into this. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
11. p

    peterc

    1 review

    2.0

    1 review

    Dined on January 16, 2023

    overall2food5service1ambience4

    Had a reservation for 6:30. they said that they were behind by about 15 min. Didn't get seated until 7:10. Lots of items that were supposed to be with things(tomatoes ) with salad ice cream with Birthday(replaced with cool whip)seems like they didn't have enough cooks to accomadate guests, Just a bad experience

    Benihana - Coral Springs, FLResponded on January 26, 2023peterc, we are very sorry we did not meet your expectations. Your remarks will be shared with the team. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
12. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    This location is awesome! My best Benihana experience so far.

    Report
13. OT

    OpenTable Diner

    Tampa

    1 review

    1.0

    1 review

    Dined on January 15, 2023

    overall1food3service2ambience4

    It’s hard to write this review as it was such a roller coaster! We had an 8:45 reservation, by 10:30 we had only had our soup! Our entire experience took until almost MIDNIGHT! Our server was training a girl. Well I guess our server decided she didn’t want to work anymore, went and sat at the bar, and left the trainee to serve us. Sadly I’m sure the original server will get a majority of the automated tip we left on our large party! She even had the audacity to speak to us on the way out saying “Glad you guys enjoyed your experience”! WHAT A JOKE! The food was decent, the ambiance was okay but everything else was trash! The manager gave us a whole 10% off.

    Benihana - Coral Springs, FLResponded on January 30, 2023Dear valued guest, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. Hope you’ll give us another chance in the future. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
14. E

    Ellie

    Miami

    4 reviews

    3.0

    4 reviews

    Dined on January 13, 2023

    overall3food3service2ambience3

    Had dinner on Friday 1/13/23. We were seated quickly and drink/appetizer orders were taken. It was one hour before the chef appeared. Food was fine, but they never served my rice or my husband’s lobster tail (which they removed from the bill). However, I could not get our waitresses attention to bring more water. We tipped well anyway. I realize the hospitality industry is struggling to find workers. Overall, a mediocre experience with a $300 bill.

    Benihana - Coral Springs, FLResponded on January 30, 2023Ellie, thank you for the feedback. We’ll use this as a learning experience as to how we can improve. If you wish to contact us with further details regarding this experience, you may do so by visiting our "Contact Us" page on our website. please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
15. KH

    KimetH

    West Palm Beach

    12 reviews

    vip
    4.0

    12 reviews

    Dined on January 13, 2023

    overall4food5service5ambience4

    Family with two kids and three adults. Server was lovely, young woman, terrific and attentive. Chef was outstanding very funny cordial and appropriate Memorable night for our grandkids especially with shrimp tails flying into chef hat Food stayed really hot/ warm and was delicious

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16. TV

    TammyV

    Fort Lauderdale

    3 reviews

    1.0

    3 reviews

    Dined on January 8, 2023

    overall1food3service1ambience1

    Service was very slow. We had reservations but still had to wait 15 minutes to be seated then the waiter was slow on everything. When we were seated two of our plates were dirty. The chef was fast but unimpressive, like he didn't really care about the job. Another group went to sit at a table next to ours and walked out because they had a bug on table. Overall not worth it will not go back!

    Report
17. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 7, 2023

    overall2food5service2ambience3

    I’ve always enjoyed going to Benihana in the past. We booked a table for 4 at 7:45. Once we got there, we had to wait to be seated until the table was full with other people. Not an issue. We finally got seated and waited an hour until someone finally brought out the starters such as soups our salads but no drinks were ever given to us yet. Finally the drinks come out after we finished eating our soup or salad choice. Then it took another hour for someone to come over and cook our food. I was starting to get sleepy as I had to get to bed because I had work early the next morning. At this point I didn’t even want my dinner anymore. Who wants to eat at 10pm when you booked a 7:45 dinner time. Talk about acid reflux! Then the guy was bringing our checks out and taking our cards but we had never got our dessert that comes with the meals. So we had to remind him that we still had to order our dessert. I was not impressed by Benihanas this time around. Don’t think I’ll be back for a while.

    Benihana - Coral Springs, FLResponded on January 24, 2023Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
18. OT

    OpenTable Diner

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on January 7, 2023

    overall3food5service3ambience5

    Drinks too too long as well as the appetizers. Seems as they were short of staff on a Friday night .

    Benihana - Coral Springs, FLResponded on January 24, 2023Dear Guest we apologize for the inconvenience. To better assist you, please contact us via the Contact Us page on our website so we can follow up with you directly. 

    Report
19. MH

    MichaelH

    Miami

    2 reviews

    3.0

    2 reviews

    Dined on January 6, 2023

    overall3food3service2ambience2

    Benihana has gone downhill. The restaurant is old and dingy. Our waiter was very unprofessional and disappeared the couple times when we needed him. For the prices they charge- I was not happy with my meal or experience. This was a birthday dinner- we felt rushed and like we we inconveniencing the waiter. The waiter brought us to go boxes while we were still eating! He definitely wanted us to leave. He was really bad- probably his first job working as a waiter. Lesson learned- we will not return.

    Benihana - Coral Springs, FLResponded on January 24, 2023Dear MichaelH On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
20. CP

    ChristinaP

    1 review

    2.0

    1 review

    Dined on January 2, 2023

    overall2food2service4ambience1

    Our chef, Cameron, was fantastic! Put on a great show and was genuinely happy to be there and cook for us. However, several tables around us were left un-bussed for quite awhile, and the restaurant was not busy as it was 4:30 in the afternoon. The walls are dirty and I get that it is a hibachi-style restaurant, but it looked the grease hadn't been cleaned off the walls in a long time.

    Benihana - Coral Springs, FLResponded on January 24, 2023Dear ChristinaP We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
21. LG

    LeslieG

    Western NC

    25 reviews

    vip
    4.0

    25 reviews

    Dined on December 31, 2022

    overall4food5service5ambience4

    Food was delicious!

    Report
22. LR

    LauraR

    Fort Lauderdale

    15 reviews

    5.0

    15 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    New Years Eve. The Hibachi Chef was amazing, his name was Cameron. He was friendly, he was personable, although he said he was a newer Chef, he was very knowledgeable about the menu, he was extremely accommodating with allergies. We have been going to the Coral Springs Benihana for over 10 years and he was by far the best Chef we have ever had. He made the experience amazing!!!

    Report
23. DK

    DorothyKing001

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Wonderful experience. Service was great. Food was delicious. Enjoyed ourselves for family outing

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24. OT

    OpenTable Diner

    Miami

    3 reviews

    3.0

    3 reviews

    Dined on December 31, 2022

    overall3food5service2ambience3

    A bit understaffed but they seem to be trying hard. Just not up to the standards you'd expect from Benihana.

    Benihana - Coral Springs, FLResponded on January 24, 2023Dear Opted We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
25. OT

    OpenTable Diner

    Miami

    5 reviews

    4.0

    5 reviews

    Dined on December 30, 2022

    overall4food5service5ambience5

    Cancer free !!!!!

    Report
26. SA

    SusieA

    Fort Lauderdale

    5 reviews

    5.0

    5 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    Food was great, server was busy with other tables but was still attentive to our needs.

    Report
27. VN

    VesaN

    West Palm Beach

    3 reviews

    5.0

    3 reviews

    Dined on December 29, 2022

    overall5food5service5ambience3

    Very good. Place was very busy

    Report
28. DJ

    DebraJ

    1 review

    2.0

    1 review

    Dined on December 29, 2022

    overall2food3service1ambience2

    We had a reservation but had to wait at least 15 minutes to be seated at the very last table in the corner. Our server was speaking so quietly we could barely hear him. It took him 10 minutes to come take our drink & appetizer order. We asked for napkins on 3 occasions, waiting a total of 20 minutes to get them. He barely came to check on us, we even spotted him on his phone in a closed area of the restaurant. The chef Javier was great, friendly, funny and did an amazing job cooking our food and engaging. However. between the time we sat down and the time it took to prepare our food was approximately 1 hour. I will not visit this location again.

    Report
29. VS

    VeniquaS

    Washington DC

    1 review

    2.0

    1 review

    Dined on December 28, 2022

    overall2food4service2ambience2

    Two days after Christmas, The restaurant seemed chronically understaffed, but wasn’t limiting walk-ins or reservations. This resulted in every table waiting for 1.5-2 hours for an available chef for the table. Wait staff was scrambling to help where they could, but often ended up forgetting drink refill or side order requests. Not a fun time.

    Report
30. OT

    OpenTable Diner

    Toronto

    1 review

    vip
    1.0

    1 review

    Dined on December 28, 2022

    overall1food3service1ambience2

    Reserved a table for 8pm. Was seated closer to 9 and was not served our meal until 10:45. Folks…..stay away

    Report
31. D

    Dricka

    1 review

    1.0

    1 review

    Dined on December 28, 2022

    overall1food2service1ambience1

    Made reservations still waited to be seated. Took over 30 mins for waiter to come to table. Another 45 mins to bring drinks and then over an hour for chef to come

    Report
32. d

    domenicad

    Fort Lauderdale

    1 review

    2.0

    1 review

    Dined on December 28, 2022

    overall2food5service3ambience3

    We arrived for our reservation, and we’re not served until an hour and a half after being there. The restaurant was out of glasses, and knives. Even the drink order took over a half an hour to arrive. The server and the chef had excellent personalities and dispositions, they were just very short staffed, and the management was not very well organized. Our meal/dining experience began at 7:30 and did not end until nearly 11 PM. There were other tables that were waiting even longer than we did.

    Report
33. DR

    DanielR

    1 review

    4.0

    1 review

    Dined on December 28, 2022

    overall4food3service4ambience4

    Looks like Benihana was short a chef. Juggling tables and a bit late to get to our table. The chef got the order a little mixed up but was able to correct it in little time. The salmon was a bit small for the money and we had to remind the chef of our correct order. For the most part, it was a pleasant experience but not what we expected and are used to from Benihana. With the new year, things will get better.

    Report
34. OT

    OpenTable Diner

    Detroit

    5 reviews

    4.0

    5 reviews

    Dined on December 26, 2022

    overall4food4service4ambience4

    We had to wait 45 minutes past our reservation time to be seated. We were with hungry kids, so difficult to do. They were out of juice for kids, and some ice cream choices. All in all, it was still a fun evening, but very long for youngsters.

    Report
35. SR

    ShannonR

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service2ambience2

    The cook was good but the weittess although nice, she was not attentive at all. We ordered a beer and it came at the end of the meal. The people that ordered white rice didn’t get it until we ask for it when everything had gotten cold and we had to ask for the special sauces. The cook had the sauce but he didn’t have dishes to serve it on😡

    Report
36. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food5service2ambience5

    After. CHef was fon at the hibachi and as we started to eat our food they came immediately to ask us if we meed food boxes, seems they were rushing us out

    Report
37. b

    brucep

    Fort Lauderdale

    7 reviews

    5.0

    7 reviews

    Dined on December 24, 2022

    overall5food5service4ambience5

    Great place to take kids. They love the show. Food was quite good and the show excellent.

    Report
38. WB

    WilliamB

    Fort Lauderdale

    5 reviews

    5.0

    5 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    A night to celebrate my wife's retirement. The food was good, however, the chef's display of skills was somewhat lacking.

    Report
39. DD

    DrDr911

    Miami

    1 review

    2.0

    1 review

    Dined on December 22, 2022

    overall2food4service3ambience3

    The chief was ok! The waiter was slow with requests made. Tables left unclear, floor was dirty. It was not a pleasure visit! Unsure if we will come back.

    Report
40. BL

    BossLady

    1 review

    1.0

    1 review

    Dined on December 22, 2022

    overall1food1service1ambience1

    We waited almost an hour before the chef came to the table to cook our food. My appetizer never came out. The chef rushed our food and he was very sloppy. Rice grains were flying and even had some land in our drinks. This by far was the worst experience at Benihana's.

    Report