Benihana - Coral Springs, FL

We had a reservation for 615. We showed up at 6:05. We were not seated until 7 o’clock after another family arrived. We were seated at our table and did not have anything other than water until 7:30 PM. Our food finally started being cooked around 815 and we didn’t get out until 9 o’clock. When I discussed these issues with the store manager, he advised that he is not permitted to limit the reservations despite the fact that the restaurant does not have a sufficient number of cooks or servers. I observed many people waiting for over an hour in the front area to get seated. The bar top was full of dirty cups that has not been cleared or cleaned

Chef was awesome! Waitress was slow, but she had a lot of tables to wait on.

Had me waiting for a while but the cook was amazing

We have been coming to Beni Hana's for many years. Cameron, our server is the best server we have ever had. You are very lucky to have such a great employee!
He was attentive to us the entire dinner. We never had to ask for anything. He had a great personality to add to it!

Dinner was wonderful my chief was wonderful. Overall everything was wonderful.

Have been there many times. Wasn’t impressed with hibachi cook. Bathrooms were so gross that I actually mentioned something.

Food consistently good as is service and chef show.

Great service and food ! Birthday coupon 30.00 was a big plus !
Thanks to great chef too !

The food and chief are super good. However we had a new waitress who delayed the best part. Everything is at the top.

Food was horrible and service was as well

Our waitress and chef were amazing! So attentive to a shellfish allergy. And anything else we need.

Everything was great. The food was hot seasoned good. the chef was awesome and due to covid my family had their own table. We had reservations and was seated immediatly

Although it was very busy the associates were friendly, happy, professional, and working extremely hard.

We had a 5pm reservation for Christmas eve. Once we were seated late and given our drink order our server Samantha left us setting at the table for over a hour and half. While they served two tables that were seated well after us and had their food being cooked already. Then grille master came to table and had nothing on his cart. Manager Jasmine helped load his cart with food orders quickly. Once the chef started to cook all the orders were wrong. Never received white rice orders by Samantha from the kitchen. The chef had to leave the table three time to retrieve what items that were missing. The show was never proformed at the grille table onion volcano and all vegetables cooked until everyone was done with their main course meats which came in shifts because cart wasn't stocked properly and chef had to leave repeated. I was so disappointed and won't dine there ever ago. What a waste of our Chistmas eve.

Signed #Never Again!

they did a very nice and unexpected desert presentation for me birthday

Ordered a bottle of wine as we know it takes a long time at table. It took then almost and hour to get wine halfway through dinner we got wine bottle and then they made a billing error menu state cost was 39 but billed 48. Horrible service and covid cannot be reason as you don't prepare wine you open a bottle

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Food was severely under seasoned everything had the same very bland and tasteless note. Very disappointing for almost 100 dollars worth of food. Also they had my order incorrect and had to make my Steak separate from everything else once everyone else at the tables food was completed. Probably will not go back for a long while, last two times there was very disappointing.

Had 4:30 reservation. Seated at 5:10 at dirty hibachi. No server till table was full (8 people) no room to even move our arms. Even though there were many empty tables. Mgmt not knolegeble or helpful. Place was a mess. Left with out eating. Mt Fuji could teach you a thing or 2. We would highly dissuade people from going

Waited an hour to sit even though we arrived on time for reservations

I had my first bad experience at this location last night. The rice was undercooked and not seasoned well. The server messed up everyone’s order and would over talk us when we’d try to share our order or what needed to be corrected. I have an egg allergy that was shared but yet the chef still tried to give me rice that had egg in it after I reminded him. Bill came it was wrong and we’re charged for items that were not ordered.

The restaurant isn’t as nice as it use to be. The food was over spiced and heavy.

The smell of the smoke was awful. I rushed to leave.

I will not return.

Had a lovely time with my daughter our server was Isabella and our chef was Xavier, we lucked out not only did we have great Service and the best food, but the other guests at the table were lovely too, a mom with two daughters. Xavier was the best Chef we have had in a while and we come to Benihana often. His is not as showy as other but his food is amazing and he is a great people person. Will request him next time, if possible and Isabella is lovely in and out. Thanks to them we had our best mother daughter dinner yet.

This was the worst experience we ever had at this place! We arrived on time, 6PM, and were seated right away. we then proceeded to WAIT for over ONE HOUR until the chef arrived to cook. AND, the staff was WAY short for what looked like an unexpected rush for a Monday night! We won't be returning, ever. Waste of our time and money.

Cook rush to make food so it wasn’t very enjoyable

Food was amazing and service was on point. We will definitely go back!

The food is good, experienced nice and energetic people cooking in front of you. If you are party of 4 or less then other people will join your table to fill the 8 seats, but usually the other guest in your table are minding their own business or could have a little chat with you. Overall is very nice!

We have been coming to Benihana to celebrate birthdays and just to enjoy their food that we all love for over 30 years. During this visit, we were celebrating my husbands birthday, but this time we felt the serving crew needed more training and experience. We waited a long time at the table, we were charged for the entire table in our bill (we were a party of five), we noticed our bill was high, but we just paid it thinking prices have gone up. Is not until we get up to leave, we realized the other party never got their bill and we asked our waitress, never got the ice cream presentation for our birthday celebration. Just not the best experience this time 😕

Service wasn't great. Not sure if its because no staff or what. Got the wrong drink for my son. Asked for the right one. Took like 25-30 minutes to get it. Asked for dry salad. Came with dressing. Took it back to get dry salad. Never came. Slow on refills. Asked for forks. Never got them. Those of us who got salads got forks in salad so we kept those but my son didn't get his salad so no fork. We asked several times for a fork and it never came. Told us they were in the dishwasher. At the end with ice cream we were served plasticware packets. We finally got a fork with that, but by that time he was done eating his rice. Chef seemed rushed. Wasn't given all of the supplies he needed, bowls for rice, dipping cups, etc. The waiter was nice enough, but seemed to be running around like crazy. Someone came to ask us what we needed like he was going to help. He just told the waiter but didn't actually get us what we needed. Not sure what the point was. We were there for my daughters birthday celebration and it was just a bit disorganized. And we never got the birthday certificate in the email as well.

Seafood was way over cooked. Chef didn’t even put on the slightest performance. No noodles, only zucchini and onions for vegetables. Took forever to get refills and soy sauce. If you’re in Florida, do yourself a favor and find a Kobe’s. Wayy better.

Didn't honor our reservation. Closed at the time of reservation. Went to Friday's instead.

Very poor service. Arrived at 1230 the place was empty didn't get seated until 130 good wasn't started until 240.

Birthday for my brother r

Spoke with manager already

Horrible service Food order was wrong for everyone at the table

A little expensive for the amount of food you get for lunch

Bad service

Overcrowded with customers and short on wait staff. Slow service was somewhat disappointing

The restaurant appeared dirty. Floor looked like it hadn’t been recently cleaned. Not as nice as the one in Ft. Lauderdale.

Our family has been going to Benihana's every year since 2010 for Birthdays 6 family members, Guaduations 3, and family events at least 4-each year.