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Benihana - Concord, CA

4.1
3847 Reviews
$31 to $50
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana has been a beloved institution in Contra Costa County for over thirty years. The restaurant is located in Willows Shopping Mall not far from Hurricane Harbor Waterpark and the Concord Pavilion concert venue.

Benihana Concord features a private dining rooms with seating up to 11 guests (fee may apply).

Outdoor dining offers sushi and a selection of hibachi grill dining options and is on a first come first serve basis.

Support Benihana - Concord, CA during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3847 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.4
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
79% of people would recommend it to a friend
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JY
JackieY
1 review
Dined 2 days ago
Overall5food5service5ambience5

Teriyaki steak medium rare no rice and veggies

Next time no seasoning

OT
OpenTable Diner
San Francisco
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food was amazing

MM
MariM
1 review
Dined 3 days ago
Overall5food5service5ambience5

Awesome! Really loved the employees there! Elizabeth was awesome!!! Will be requesting her next time!

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall5food4service5ambience3

Anniversary

AP
AlyciaP
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great server great food great drink and made it great experience for my birthday

S
Shipwrecked
San Francisco
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great place to have dinner with friends. Always a good time.

DE
vipDiabE
Chicago
12 reviews
Dined 4 days ago
Overall5food5service5ambience5

Great experience

j
jeffm
San Francisco
3 reviews
Dined 4 days ago
Overall4food5service5ambience4

Waitress was great ! Food delicious

JD
JamaicaD
1 review
Dined 7 days ago
Overall1food3service1ambience3

Reservations was 330pm we got there before the time waited and waited next thing you know we waited for almost an hour just to get inside and sit down then we continue to wait for the service . Ive been to benihana before different locations this one just poor for the price i spent .

MW
MorganneW
San Francisco
2 reviews
Dined on July 26, 2021
Overall1food2service1ambience1

Horrible waiting for everything! Took over an hour and 20 min to get the food cooking . Lots of noise from kids literally running around tables. Dirty plates left on table next to us.. food all over the floor… it was just bad!

RJ
RJandDJ
San Francisco
9 reviews
Dined on July 26, 2021
Overall5food5service5ambience5

Birthdays two. Chef Germain excellent.

SA
SamanthaA
1 review
Dined on July 25, 2021
Overall3food3service3ambience2

We spent 200 dollars on our meals. Very stingy with vegetables and seafood for the price. Sakura has a much better value with way better experience. The chef although nice just globbed and I mean GLOBBED the butter on everything at least four times on rice, twice on vegetables and three on meats and seafood. So much so that it made all the food ridiculously salty. The drinks were mediocre could tell it was mostly juice, and a literal drop of alcohol for 16 dollar drink. The server we had kept disappearing after we ordered something for long periods of time, wouldn’t clear the table had to be prompted. We were definitely an afterthought even though we made a reservation but we were added onto a table with a party of 8 and super squished onto that table. Foul. Benihana is not what it used to be. Regretfully spent that much money there. I think we will probably end up going to Sakura instead Bc this experience was quite terrible.

OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on July 25, 2021
Overall3food4service1ambience3

As usual, the food was delicious but the service was terrible. We were on time but at our table for almost 1 hour before we got any real service. They were clearly shorthanded, and by the time we ordered and the chef arrived, we were well into the second hour. One of the managers did show up and tried to help, and while he was very thoughtful, the promised service just didn’t show up. It also a birthday event, which the chef confirmed when he arrived, yet they did absolutely nothing with it

GM
GMC28
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

We had as always very good time. Excellent service and food

JG
JimG
San Francisco
6 reviews
Dined on July 24, 2021
Overall4food3service4ambience4

The prices have increased for sure. But the quality is meh. The show was o.k., but definitely needs a refresher! Can only see the rice heart/beat so many times.

JG
JanetG
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

We love to celebrate our birthdays at Benihana. We had a wonderful family sitting at the table with us. Our food was yummy. Our chef was humorous and entertaining. It was a great evening.

S
Sneak924
San Francisco
2 reviews
Dined on July 22, 2021
Overall1food2service1ambience3

My reservations was for 615pm. We didn't get seated until 635pm. Our chef took a while to come and the manager came to say sorry for the wait. Our waiter seemed a little overwhelmed. We had empty soup and salad bowls at the table for a longer time than usual. Empty beverage cups that needed to be refilled and I had to flag her down for a refill. The food was ok. I did ask for my filet to be medium rare but somehow the waitress heard medium well. I haven't had a medium well steak in over 5 years. That was a little disappointing. When the chef finally came he was great! I did have a concern about paying the bill. Normally the bill is left at the table for me to sign for a tip and look over the bill. I felt rushed when the waitress came to the table with a device to charge my credit card. I had to ask to see the bill while she was holding the device in front of me to add a tip. I'm a great tipper and I tip for great service. I didn't feel like her service was great but felt pressure to give a larger tip than I wanted because she was right there holding the device for me to select a tip amount on the screen. I ended up tipping $28 which I wouldn't have because her service was not great. Overall I understand coming out of a pandemic it takes a while to get back into the new normal.

OT
vipOpenTable Diner
San Francisco
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

Kinda slow service but overall good service

ZC
ZyeiraC
1 review
Dined on July 21, 2021
Overall3food2service3ambience1

I just wouldn’t eat at this location again I had a reservation at 8:15 I didn’t get to sit down till 9 and when they did sit us down it was me and one other person we had to sit a table full of people we didn’t know so we asked to get seated at a booth because the table we were at was very uncomfortable overall this is the 5th time something like this has happened and I won’t be eating from this location again

RC
vipRachelCotton
San Francisco
13 reviews
Dined on July 20, 2021
Overall5food5service5ambience5

Thanks so much for always making the night special!

PP
PatriceP
San Francisco
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

LOVE THIS PLACE!!! I ALWAYS GO FOR MY BIRTHDAY!

OT
OpenTable Diner
San Francisco
2 reviews
Dined on July 20, 2021
Overall2food2service4ambience2

Visited for a Birthday dinner. Never thought we’d see a security guard working inside a Benihana. Been dining at Benihana for years - since I was a little girl. So many visits and celebrations that I can sing along with their Japanese birthday song. The servers always comment on it. Sad to see that Benihana seems to have lost that “special” feeling one would get when dining there. Hopefully they can turn it around.

NM
NyMayor
1 review
Dined on July 19, 2021
Overall1food3service1ambience1

Birthday experience was horrible and service was even worst! Highly disappointed.

MR
MariaR
1 review
Dined on July 18, 2021
Overall1food2service2ambience1

This location is too small for large parties. We could not understand our waitress with both masks on, I understand precautions but when you have an accent and taking orders with two masks, much more difficult. I don’t think for what you pay for you get.

CM
CynthiaM
San Francisco
9 reviews
Dined on July 18, 2021
Overall5food5service5ambience5

We celebrate my husbands birthday here almost every year

A
vipAmazing2
San Francisco
34 reviews
Dined on July 18, 2021
Overall5food5service5ambience4

Service was fantastic, food was very good, and Chef Jason gave the best performance we've seen in years!

AR
AleidaR
1 review
Dined on July 18, 2021
Overall4food5service5ambience4

Good food only I would like more private didn’t knew what was open table specially now this days in pandemic other than that every thing great

OT
OpenTable Diner
Seattle
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

Anniversary

a
adm642
Sacramento
5 reviews
Dined on July 17, 2021
Overall5food5service5ambience5

The Chef at our table was named Elizabeth and she was fantastic. The next time we make a reservation I will be asking to be seated where Elizabeth will be preparing the meal. The rest of the staff was also great from the receptionist to the table attendants were fantastic.

Z
Zanel
Dallas
7 reviews
Dined on July 15, 2021
Overall1food1service1ambience1

We arrived early, the host had a serious attitude problem. We waited for our table to become available. 45 minutes after arriving the cook hadn't even showed up to turn on the grill. 5 other tables were waiting as well. We ended up leaving before anyone came. Never again. I get there's a shortage in this industry, but the attitude was very much dismissive. Life's too short to wait forever for a pricey meal.

OT
vipOpenTable Diner
San Francisco
8 reviews
Dined on July 14, 2021
Overall4food5service4ambience3

Food was good per usual. Staff was friendly. They sadly seemed understaffed (understandable given we are in a pandemic) and we were seated for over 35 min before receiving even a soup or salad. Whole experience was about 2.5 hours due to a little over an hr of waiting. Space could be revamped to look more open - very dark.

F
Fatherman
San Francisco
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

No complaints, everything was great. Had a great time.

MG
MelbaG
1 review
Dined on July 13, 2021
Overall5food5service5ambience5

Our over all experience was great, It was my Mother's Birthday and we picked the PERFECT PLACE TO DINE. Thank you Benihana for making my Mother's Birthday so special.

JA
JohnA
San Francisco
1 review
Dined on July 12, 2021
Overall2food2service2ambience2

Understaffed! Arrived at 1:30 for our reservation was told they would text me when table was ready (that's ok) except when its 30 minutes later followed taking at least 10-15 minutes to get drinks at bar while waiting. Once seated it was another 25-30 minutes for our chef to start our preparing our food, all was well until he forgot our grandsons shrimp order which I'm assuming was shared with others. He did take it off the bill. Attention to details lacking. I'm sure the standard COVID line is at play here. We've enjoyed this location for many years and our grandchildren have always been the one's who would say it's been a while since we went to Benihana, we now will rethink about returning.

MB
MarkB
1 review
Dined on July 11, 2021
Overall5food5service5ambience3

Great meal, good service, but room is extremely loud. Our party took up the entire table and everyone enjoyed the food. Timing was good too. Didn't have to wait too long for seating or eating. Will be back for sure.

OT
OpenTable Diner
San Francisco
1 review
Dined on July 10, 2021
Overall4food5service5ambience4

I love Soto the cook it's like chilling with my family he is funny honest and cooks very good!

OT
vipOpenTable Diner
Los Angeles
5 reviews
Dined on July 10, 2021
Overall1food5service1ambience1

We went to Benihana’s to celebrate our son’s second birthday. We waited over 40 minutes before the chef attended us. It was over 100 outside but felt even hotter inside. Food was great and so was our chef, Ernesto. But because it was so uncomfortably hot we won’t be dining at this location again.

MS
MichaelS
1 review
Dined on July 10, 2021
Overall5food5service5ambience4

As usual it was great. Even though they were understaffed, they really worked hard it that hot building to make it a great time.

TL
TyromeL
1 review
Dined on July 10, 2021
Overall4food5service5ambience5

I walked away from the table and when I got back, they threw my leftovers box away. I went to the bathroom. I had a whole meal. Only took a few bites. They wouldn’t replace it. With 4 of us our bill was $298 and we left a $70 tip.

MA
MoniqueA
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Great good and great service. We were late for reservations but they were still able to accommodate us

FAQs

You can order delivery directly from Benihana - Concord, CA using the Order Online button. Benihana - Concord, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Concord, CA also offers takeout which you can order by calling the restaurant at (925) 827-4220.

Benihana - Concord, CA is rated 4.1 stars by 3847 OpenTable diners.

Benihana - Concord, CA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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