Nearby points of interest
Nearby points of interest
About Benihana - Concord
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana has been a beloved institution in Contra Costa County for over thirty years. The restaurant is located in Willows Shopping Mall not far from Waterworld and the Concord Pavilion concert venue. Benihana Concord features two private dining rooms with seating for groups of eight to twenty guests. The beautifully-renovated lounge offers sushi and a selection of hibachi grill dining options. An 18% service charge is added to all guest checks for parties of eight or more.
Concord, CA 94520
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Sunday: 11:00 am - 3:00 pm
Monday - Thursday: 3:00 pm - 10:00 pm
Friday - Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
Benihana - Concord Ratings and Reviews
I ordered a drink and it took over 45 minuets and when myself and the other couple complained to the manager she said she would get right on it but that was a lie, and then went and told my boyfriend that she would give us free alcohol for the whole table and again another lie. Then when we got our bill that drink I ordered was on there right like I’m going to pay for a drink that took over 45 minuets to get to me I think not!
We went to celebrate my sister's Cunpleños and wait for my table for more than 35 min and I was supposed to have a Reservation of nothing, they made me wait and the chef did not know how to do the show with the Foods everything was a fraud, it's better the benihana of Cupertino
I was really disappointed. The chef basically prepared the food and ran, with just s few tricks and not much personality. The chefs at the surrounding tables spent twice as much time at their tables. The food was undercooked and the service was incredibly slow. I took my sister for her birthday and they did sing happy birthday to her, but while the other waiters took pictures for their customers ours did not. We had to flag down another waiter and reques1 a picture. Overall ir1 was a very disappointing visit.
We showed up at 7:20 for our 7:30 reservation for a birthday celebration and was given a buzzer. We waited until 7:45 to ask roughly about how much longer. They told us about 5 minutes. When it was 8:00 pm we went up again as this was very aggravating as we had a reservation and we were lied to about the wait time. They then told us it would be another 20 or so minutes. No body knew how to handle the customers or apologized. We asked to talk to the manager and he just seemed annoyed that we were talking to him. He told us we would be taken care of once seated and would be given a compensation. When we were finally seated it was 8:22 and the manager never came to see how we were doing or to check in. When the check came, nothing had been changed and we were actually mischarged for a drink. Only was something changed when we went up and said something. I will not be returning here until they figure out how to get their act together. It put a damper on the whole night and ruined our evening. And this wasnt even on a weekend night! This was a monday!
Hostess stand service was horrible! We got there at 4pm fora 4pm reservation and was told we will work on it and that the man had just come on shift. We weren’t seated for 25minutes. The waitress who took our orders was not friendly and when we asked for separate checks for our party of 4 she seemed confused. When she brought us our bills she mixed up two of the bills and couldn’t figure it out for about 10 minutes. The cook was great and the food was great but the service from everyone else was horrible.
Delicious food as always. Fun show by the chef. Large sized meal, you don't leave hungry. We had 6:30 reservations for six and weren't seated until 7:15. From the first experience with the reservation desk, we were ignored while the staff talked between themselves. Acted like I was interrupting them to give them my name for my reservation. Several people in out party went up to the desk to check on the wait and were also ignored. Once seated, treatment was great. We had two kids in our party that were over hungry. Server who brought our waters brought them a bowl of fruit from the bar. Very sweet and much appreciated. During dinner, server brought multiple bowls of additional rice for the kids to keep them happy. Excellent service. Thanks so much!
My 12 year old granddaughter had heard about eating there and she wanted to try it. So I took her and her 12 year old twin brother and they loved it - loved the food cooked right in front of them and LOVED the presentation show. Want to have their birthdays there.
I had high hopes for this Benihana. I love Benihana we always go to the branch in Burlingame. But since we moved, this was the closest one so we decided to truly it. What a disaster. We made reservations so we dont have to wait. Guess what, we waited more than an hour to be seated. All the other guests were furious as well. Our reservations were at 8:15 we were seated at 9:35. Unbelievable. The food was great of course but worst hostess and planning on their part.
The food and our chef were great. The wait staff, hostess and ambiance were seriously lacking. For the price I could have had a great meal elsewhere where the ambiance was more enjoyable. I think it has really gone downhill in the past few years, even with the remodel.
Also, our reservation was at 4:45 and we weren’t seated until 5:15.
Unfortunately the people we got seated with were rude just because my family and I sat where they wanted to sit. As well as our waitress took our orders wrong which affected the cooker and made our food take longer than it should of and made our food got cold.
Our server did not seem like he was really interested in what he was doing. Not a whole lot of interaction going on with the patrons. We weren’t expecting a lot because we’ve already been to Benihana’s before, but the service was a little lackluster. Despite that, we still were enjoying our night until we went back to the parking lot & saw that my friend’s car window was busted & glass was everywhere. Nothing was taken because she didn’t even leave anything inside her car. I don’t know why they even have security on the premises because they were oblivious & had no idea 2 other cars had also been broken into. This was the last straw that ruined our night. We’re never going to Benihana’s again.
I've been coming to Benihana since I was a child. Over the last few years, this resturant seems to be very poorly run. There is nothing worse than a restaurant that takes reservations and then makes you wait upwards of an hour from your reservation time. The staff has seemed out of sync on recent visits. Takes a long time to get your drinks, not frequent enough drink/water refills. Long lag times between ordering and drink/appetizer orders. Given the high demand and how long they've been in business you'd think they would have the timing down to a science. Always a nice treat but frustrating that it doesn't run smoother.
We were celebrating my wife's birthday so my son picked his favorite restaurant which is benihana's. We usually go to the one located in Burlingame but since we've moved we chose the location in Concord. It was the worst experience we've had. It started with a 45 minute wait even though we had a reservation. The guest we were sat next to was disgusting. Couldn't eat my food. The cook was not very clean either and our waitress looked like she just started. I could probably go on. Next time I'll just make the choice and drive out to Burlingame.
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