Nearby points of interest
Nearby points of interest
About Benihana - Concord
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana has been a beloved institution in Contra Costa County for over thirty years. The restaurant is located in Willows Shopping Mall not far from Waterworld and the Concord Pavilion concert venue. Benihana Concord features two private dining rooms with seating for groups of eight to twenty guests. The beautifully-renovated lounge offers sushi and a selection of hibachi grill dining options. An 18% service charge is added to all guest checks for parties of eight or more.
Concord, CA 94520
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Sunday: 11:00 am - 3:00 pm
Monday - Thursday: 3:00 pm - 10:00 pm
Friday - Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
Benihana - Concord Ratings and Reviews
We had a reservation for 8:45pm got sat at our table 15 minutes after our reservation time (9:00pm) and the cook didn’t come to our table until 10:00pm (1 hour after being seated) staff was inattentive. We spoke to the manager and he gave us a discount on our meal after telling us how busy they were that night. Will not be returning.
I made a 715 reservation.. when I checked in at the front desk the lady who help me did not check me in as being present I didn’t get seating until after 8 o’clock
I asked for the manager I was told there was no manager there
Getting my table with the reservation was a real horrible experience
The chef who cooked our food was extremely friendly very nice and did a good job
Made a reservation for 6.30pm for a Sunday evening birthday celebration for 5. We did not get sat until 7.15pm. Very disorganized front reception. Wondering why I bothered with a reservation in the first place as I don’t think we were seated any earlier than a walk-in. Anyhow, our chef was good and the food was decent, just a shame in the wait, kind of out a dampening on our evening.
Terrible Service!! We arrived for our reservation early. The bar was crowded, it was difficult to get a drink. The place was extremely noisy. Our reservations was not honored on time because of the Mia communication between hostess staff they fell behind. At this time the decided to concentrate on seating large party reservations and did not honor small party reservations. We waited 1hr 30 mins after our reservation and was not seated. We decide it’s not worth it and we went somewhere else. The most Horrible experience EVER!!
The guy who at the front desk was not friendly. Didn’t tell us we had to wait 15 mins to be seated.
Ordered the Rocky’s Choice. Asked for the meat to be medium well. Got red. Got chunks of meat that were not bit size & had fat. No knife to cut meat & fat off. It was busy there & it felt like we were being rushed out. Ended up paying a $235 bill & left not very pleased
Went to celebrate son's birthday- we supposed to receive "Kabuki" cup- didn't get even though provided them voucher sent to us via email. Chef was annoyed and didn't speak most of the time. Not at all engaging with group. Very long wait for chef to arrive even with reservation- waitstaff notified us that they were understaffed. As always, food was good but disappointed by "dinner show" and service.
Beni's is my favorite restaurant anyway so I'm not shocked that this visit was good. I did have a little mishap. I made reservations through Open Table and when we got to there was told that you only make reservations to sit on the side where they actual cook in front of you. I've made reservations before on the other side because during the lunch hours it can also get very crowded and didn't have a problem so it was a little disturbing to be held up this time and not told until after waiting that this was the reason. Other than that it was a great time had by all. Food was extremely good today. I definitely recommend.
I reserved our reservations way in advance 9:15 seating and did not get seated until the last seating of the night. The Chef was horrible! He forgot to make the experience special for our first time family members and our special occasion. As I have been to many dinners at Benihana's my family had not and it was their first experience celebrating 2 Birthdays. Not a good experience at this location!
We had a reservation for 7:30pm called and said we may be running late due to the first rain, was told they couldn't hold table for more than 15 min. made it there 5 min late. Waited for an additional 35 min to be seated. When seated order was taken right away took 30 min to receive soup and salad. and an additional 30 min for cook we were seated for an hour before our cook came to cook our food. Once he arrived it was pleasant, but we didn't get to eat until 9:30pm and while waiting for everything to be cooked everyone at the table was starving so we had to eat like food was entree because we couldn't wait for the whole meal to be cooked. On top of it all we ordered hot tea and while drinking my glass cracked straight down and I had glass pieces in my mouth and the cup became sharp where the crack was and almost cut my finger. Called manager over he apologized brought me another cup of tea and kept moving nothing ever said afterwards. After dinner the waitress brought ice cream for the other group and we asked where ours was cause we were celebrating 2 birthday and put it on the reservation. Again apologized and ran to get two more ice cream 10 minutes later returned and the other groups b-day ice cream had melted. Very very bad service! Even for having free birthday meal I was very disappointed in service.
I ordered a drink and it took over 45 minuets and when myself and the other couple complained to the manager she said she would get right on it but that was a lie, and then went and told my boyfriend that she would give us free alcohol for the whole table and again another lie. Then when we got our bill that drink I ordered was on there right like I’m going to pay for a drink that took over 45 minuets to get to me I think not!
We went to celebrate my sister's Cunpleños and wait for my table for more than 35 min and I was supposed to have a Reservation of nothing, they made me wait and the chef did not know how to do the show with the Foods everything was a fraud, it's better the benihana of Cupertino
I was really disappointed. The chef basically prepared the food and ran, with just s few tricks and not much personality. The chefs at the surrounding tables spent twice as much time at their tables. The food was undercooked and the service was incredibly slow. I took my sister for her birthday and they did sing happy birthday to her, but while the other waiters took pictures for their customers ours did not. We had to flag down another waiter and reques1 a picture. Overall ir1 was a very disappointing visit.
We showed up at 7:20 for our 7:30 reservation for a birthday celebration and was given a buzzer. We waited until 7:45 to ask roughly about how much longer. They told us about 5 minutes. When it was 8:00 pm we went up again as this was very aggravating as we had a reservation and we were lied to about the wait time. They then told us it would be another 20 or so minutes. No body knew how to handle the customers or apologized. We asked to talk to the manager and he just seemed annoyed that we were talking to him. He told us we would be taken care of once seated and would be given a compensation. When we were finally seated it was 8:22 and the manager never came to see how we were doing or to check in. When the check came, nothing had been changed and we were actually mischarged for a drink. Only was something changed when we went up and said something. I will not be returning here until they figure out how to get their act together. It put a damper on the whole night and ruined our evening. And this wasnt even on a weekend night! This was a monday!
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