Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Great place. Great food. I’ll be going again and again!
Place is very cramped. Food was nothing special. You paid for the show that the chef put up in front of you. I am pretty sure with what we paid, we could get a more delicious meal from other restaurants.
It’s unfortunate Benihana was once my favorite restaurant but it has changed drastically and not for the better. I couldn’t believe the chefs no longer cook with garlic butter at all its not even on the cart and you now have to pay for it. The food wasn’t well seasoned it just wasn’t good enough for the price.
The chef cooked the whole meal upside down. First he cooked meat and veggies than rice. Meat was cut up so small like we were babies and so over cooked. He wasn’t very friendly and didn’t really interacting with us. I’ve talked to a manager about the experience on the phone but we’ll see what happens.
Our reservation was 6:45 and we arrived 20 min early to check in. At 7 pm, I asked for an update on the reservation and the host told me they still need to seat 2 more tables before us. My kids were starving and after an hour of wait, I finally just asked to sit at the tables next to the bar. When we finally got seated, It took at least another 1/2 hour and well after 8 pm until the food was finally served. It was not a good dining experience.
We went there for my husbands birthday dinner - we were seated on time and they took our orders promptly. The drinks were great- a lemon drop and a lychee drink - the chef was really funny and professional - entertaining for our two boys ages 8,11.
Great time and worth the money
No matter what time your reservation is for you always end up waiting. We didn’t get seated until 25 mins after our reservation time. By the time we actually ordered we had been there for 45 mins. Feels like they take too many reservations for each time slot.
The food was not as good as in the past. Service was very rushed - they were serving the ice cream before we were even done with our dinner.
A great time was had by all! The food was absolutely delicious! The service was spot-on! I can't wait to go back!
Great service. Why did I not get my points for this visit though??
I would not recommend at all . Sat me and my little kids with drunk and rude birthday party
My daughter’s birthday celebration was enjoyable, especially with the song and ice cream.
The wait was bad and the service was even worse. I know every business has its bad days and good days, but this was a horror experience
My boyfriend & I came here for our anniversary. Our waitress did not pay attention to us, took her 30-45 mins to get our drinks.. by the time my sushi got there it was very cold. I would not recommend anybody to come here
Exchange student from two years ago came back for a visit and wanted to go out here because they don’t have any place like Benihana in Italy. He remembers what a great time we had here on several occasions while he was living here.
Chicken wasn’t fully cooked very disappointed. Made reservations and it still took over an hour and I got there early
The wait time to have your cook come and cook for you it's to long. The food was cool.
Wish you could get the food without all the fanfare.
We came in to Celebrate my daughter and my birthday, was a little disappointed that they didn’t add garlic butter to the food like they always have before. When we asked the cook he said we had to order a side of it to our server if we wanted some. Overall that was our only issue, we love the food here especially the garlic butter hopefully this isn’t a permanent change.
Thank you for the reminder to review this Concord location. The service was SO awful I tried to block this experience from my mind. From the time I walked in the doors to leaving I received nothing but terrible service. I'll skip the boring details and get to being walked to our booth. The table was dirty and the benches were filled with food crumbs. I asked the greeter to please wipe down the table and seats for my my husband and I. She rolled her eyes and went to grab a napkin and hastily pretended to clean the area as if I wouldn't notice it was still dirty. I was appalled! I had to wipe it down myself to clean it. The waiter who took our order was rude and uninformed. I had to tell HIM that our meal came with 6 courses. Then when I asked for my green tea after dessert he slammed it on my table then walked away. He did NOT offer my husband his glass at all, which came with the meal. I could go on and on but they don't have enough character space allowed. Needless to say I will never return. And I will be sure to notify my thousands of followers on my blog to do the same.
It was a awesome.
We thoroughly enjoy Benihana. It is our "go to" restaurant for birthdays and anniversaries. I also like to bring my granddaughter there for lunch!
Great food at a decent price. We chose Benihana for Easter as they are always consistent!
It was good. It took my chef like 30 minutes to come out but the look was good
Terrible treated like cattle stuffed in back room with my kids with a birthday party of drunk girls . Loud rude bad language could not even hear or think .
Our chef was wonderful! Had a great evening, although the noise levels will make us re-think our next visit. To have a reservation, be on time and have our entire party there (which was not the case for others) and still have to wait over 20 minutes to be seated makes me think they should re-think the way they do reservations.
We made a reservation and waited almost 45 mins later and the chef was no excitement - was quite dissatisfied!
It was my nieces birthday. It was just her and I. It took quite some time to get a server to take our drink order and to bring them. About 20min. No big! But a man at the table who was not with us was complaining. At that point service slowed way down we had a different person coming to the table to check on us never these person never bringing us anything we needed. The chef did non of the normal stuff as he cooked. I do have to say the food was cooked amazingly. It took another 30 to get the bill once diner was totally done. It was 2 and a half hours from when we sat down to when we leave. I have ate here since I was a kid neverhave I experienced such poor customer service skills.
Had to still wait 30 minutes with a reservation.
My son birthday
Birthday w/$30 coupon ‼️
We were there for my wife's birthday and were escorted to the table with a group of other people. When we got to the table, the people in the group said "we have one more person coming (not included in the reservation)". We were told we would have to go back to the hostess and were not seated. It took us another 35 minutes to get seated even though we had a reservation. The total experience took 2 hours and 15 minutes...ruined my wife's 75 birthday.
Lunch date with kids
Always enjoy coming here for a fun meal! Love the food and service always great!
“Cooking show was okay “, had better and have had worse. Staff was attentive to our wishes and needs. Will return, not sure if for show or just food.
Great food, love coming here for lunch or dinner. Lunch is much quicker than dinner
We had a reservation but we still waited for about 35 minutes when we got there.
Reservation for 7:30. Finally seated at 9:05 with no apologies, explanations or updates. Then 30 more min until we could order. Again with no communication. Other businesses have offered a drink or a small voucher as a thank you for our patience in this trying situation. Hopefully this is not the norm and the situation was just too much for management to handle this one night.
Never ate there. Arrived on time for our reservation. Told wait would be 10-15 minutes. Waited 45 minutes in crowded lobby and left due to noise level, no seating, not time for table to be ready.
Even though we made reservations, we had to wait for a long time. Also the meal supposed to come with green tea but they never served it.