Benihana - Concord, CA

Benihana - Concord, CA 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Joe

   Los Angeles9則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We chose the lunch special, enjoying a Benihana experience in half the time, which I appreciated. The chef was friendly, and the staff, in every position, were genuinely welcoming and attentive.
   

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2. C

   Chimene

   San Francisco10則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Tried the Power Lunch Special. It was delicious. Will definitely return.
   

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3. R

   Randy

   San Francisco2則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lenzy was our cook and he is the best of the best. Funny, puts on a great show and cooked our food to perfection. Absolutely perfection last night! Tiffany was our server and she was awesome as well. Very attentive and quick to provide anything we needed. Great experience last night and these two made it happen!!
   

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4. K

   Kristin VIP

   San Francisco13則評論

   2.0

   在6天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 2

   We had to wait over a half an hour to get our table. We then had to wait to get someone to even ask us if we wanted something to drink. By the time someone came to our table we ordered our entire meal. Our chef didn’t really talk at all to us. He wasn’t animated at all. We were there for my daughter’s birthday and even though the food was the same as always the service was slow and the chef too quiet. He didn’t even flip the shrimp tail. He did the onion volcano and that was it.
   

   Benihana - Concord, CA已在6天前回覆

   Dear Kristin, Thank you for your feedback. We're very sorry to hear that your experience didn’t meet expectations, especially for such an important celebration. We understand how frustrating the wait times and lack of interaction must have been, and we sincerely apologize. Our chefs are usually known for their energy and showmanship, and it’s clear we missed the mark during your visit. We appreciate you letting us know and will address this with our team to ensure better experiences moving forward. We hope you'll give us another chance to make it right.
   

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5. J

   Jordan

   San Francisco1則評論

   3.0

   在2025年4月30日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 4

   We had a reservation and were seated very quickly however we waited nearly an hour for the chef to start cooking anything. No one came to inform of us what the delays were. I don’t think they were that busy but my party was in our own room so I can’t speak. Otherwise food was good and honestly recommend going here on a weekend. The service I feel is better and there’s more energy in the theatrics with the chefs.
   

   Benihana - Concord, CA已在7天前回覆

   Hey Jordan, Thank you for taking the time to share your experience at Benihana - Concord, CA. We're glad to hear that you enjoyed our food and found value in your visit. We apologize for the delay you experienced during your time at the restaurant, and we appreciate your patience. We strive to provide efficient service and are sorry for any inconvenience this may have caused. We're committed to improving our service and your experience. We hope to welcome you back on a weekend soon! Best, The Management Team
   

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6. C

   Cheryl

   San Francisco2則評論

   3.0

   在2025年4月29日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 1

   For lunch time, the music was very very loud making it hard to have a conversation. Asked waiter if music could be turned down, but it didn’t seem like that happened. The food was okay not great. Server was satisfactory. I won’t be going back.
   

   Benihana - Concord, CA已於2025年4月30日​回覆

   Thanks for visiting us, Cheryl. We're sorry to hear that the music at your table was too loud during your lunch break. We understand how that can affect the dining experience. We're glad to hear that you received satisfactory service from our server, but we apologize if the food didn't meet your expectations. We value your feedback and will certainly take it into consideration for future improvements. We hope you'll consider giving us another chance in the future. Best regards, Benihana - Concord, CA The Management Team
   

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7. M

   Michael VIP

   Los Angeles84則評論

   5.0

   在2025年4月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A terrific birthday lunch experience for Mom and a great value on the lunch menu! Our chef (Ernesto) and server (Liliana) were terrific! And the food was delicious!
   

   Benihana - Concord, CA已於2025年4月26日​回覆

   Hey Michael, Thank you so much for choosing Benihana - Concord, CA for your birthday lunch! We're thrilled to hear that you and your mom had a terrific experience and enjoyed the value of our lunch menu. It's always a pleasure to have you dine with us and we're glad that our chef and server made your visit even more enjoyable. Your kind words are greatly appreciated and we look forward to serving you again soon! Best, The Management Team
   

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8. C

   Carlos

   San Francisco1則評論

   5.0

   在2025年4月25日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Good experience. Good food our chef Jorge prepared food easy and delicious
   

   Benihana - Concord, CA已於2025年4月26日​回覆

   Thanks for visiting us, Carlos! We're thrilled to hear that you had a good experience at Benihana - Concord, CA. We're glad you enjoyed our food and found our service to be excellent. We always strive to provide delicious meals and we're glad you appreciated that. We hope to welcome you back soon. Best, The Management Team
   

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9. N

   Natalie VIP

   San Francisco2則評論

   1.0

   在2025年4月24日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   This was the worst experience I have ever had at this Benihana. I will never return again to this place. The service is absolutely the most horrible. I waited for a chef for over an hour and half and management did not care at all. This place is garbage. Never again
   

   Benihana - Concord, CA已於2025年4月25日​回覆

   Hi Natalie, we're truly sorry to hear about your disappointing experience at Benihana - Concord, CA. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We pride ourselves on our service and it's disheartening to know that you didn't receive it. We understand how frustrating that must have been for you. Your feedback is important to us and we will certainly take it into consideration as we strive to improve. We hope you'll give us another chance to make it right. Sincerely, The Management Team.
   

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10. S

    Shannon

    San Francisco1則評論

    5.0

    在2025年4月20日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    I had an excellent experience! The food was great and the service was excellent!
    

    Benihana - Concord, CA已於2025年4月22日​回覆

    Thanks for the feedback, Shannon! We're thrilled to hear that you had an excellent experience at Benihana - Concord, CA. It's great to know that you enjoyed our food and found the service to be excellent. We strive to provide our guests with an unforgettable dining experience, and your kind words are a testament to our efforts. We look forward to serving you again soon!
    

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