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Benihana - Concord, CA

3.9
3923 Reviews
$31 to $50
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana has been a beloved institution in Contra Costa County for over thirty years. The restaurant is located in Willows Shopping Mall not far from Hurricane Harbor Waterpark and the Concord Pavilion concert venue.

Benihana Concord features a private dining rooms with seating up to 11 guests (fee may apply).

Outdoor dining offers sushi and a selection of hibachi grill dining options and is on a first come first serve basis.

Support Benihana - Concord, CA during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 3923 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.3
food
3.8
service
3.8
ambience
3.7
value
Noise · Moderate
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AH
AprilH
San Francisco
1 review
Dined 3 days ago
Overall5food3service3ambience3

A very enjoyable evening. The service was slow, but that is to be expected during this pandemic and restaurants having enough wait staff.

OT
OpenTable Diner
San Francisco
1 review
Dined 3 days ago
Overall1food1service1ambience1

Food and service are getting lower but price getting high

Benihana - Concord, CA
Responded 6 hours ago

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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b
bmoo
1 review
Dined 3 days ago
Overall3food4service3ambience3

food was good. service was very very slow. took over an hour for our chef to start cooking. we did have the salad tho but the whole meal took like 2+ hours.

Benihana - Concord, CA
Responded 2 hours ago

Dear bmoo On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
San Francisco
2 reviews
Dined 4 days ago
Overall3food4service3ambience3

Front entrance was littered with papers and bottles, rather unkept.
The Chef was great and put on a great show. I guess they are understaffed due to COVID because the service was mediocre. To top it off, at the end we ordered an ice cream to share. The waitress brought one spoon and apologized for not brings two spoons but the kitchen had ran out of spoons…..really?

Benihana - Concord, CA
Responded a day ago

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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TH
ThuyH
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great customer service, good show and good food. Thank you.

AS
AndrewS
1 review
Dined 5 days ago
Overall3food4service1ambience2

Went there to celebrate my ninth anniversary and the waitress acknowledged in the beginning and then forgot about it afterwards. Service was very slow and it’s very different from the last time I remember being there five or so years ago. Will most likely not go back.

Benihana - Concord, CA
Responded 2 days ago

Dear AndrewS On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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TC
TammyC
Sacramento
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great dinner the restaurant was clean food great our cook was fun and a lot more room than we had here in Sacramento before our restaurant closed. So glad we made the trip was well worth the time and money

OT
OpenTable Diner
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience5

Our chef was amazing !

KS
KristyS
1 review
Dined 5 days ago
Overall2food1service2ambience1

Food had no taste 😕 not was I expected of it. Hopefully things get better.

Benihana - Concord, CA
Responded 2 days ago

Dear KristyS We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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HC
HollisC
Sacramento
1 review
Dined 5 days ago
Overall4food4service4ambience3

It was a fun birthday treat for our grandsons, but the noise level made normal conversation impossible.

S
Smati
1 review
Dined 7 days ago
Overall5food5service5ambience5

Hostess was amazing, and attentive. Made the kids happy.

Jorge was awesome as always! Put on a great show for the kids.

B
Barbi
San Francisco
6 reviews
Dined 7 days ago
Overall3food5service1ambience4

After sitting for 20 minutes, I had to alert someone we needed our server. We had two children that wanted to eat. Our server never brought water when asked, got my cocktail order wrong twice, bringing back the same exact drink (bourbon & 7?), never took our dirty dishes away, brought an extra order of chicken fried rice that we did not request (and charged for). We just wanted to leave! However, the chef was excellent, as was the food. Benihana is still our favorite place, but that server has to be trained better!

OT
OpenTable Diner
San Francisco
3 reviews
Dined on September 15, 2021
Overall5food4service4ambience4

Nice to finally have a Chef who was a woman. Never seen that at Benihana’s before. Chef was really nice and catered to our requests.

CO
COLLEEN
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

Great experience and atmosphere. Will be going again

LJ
LaJaunaF
Sacramento
2 reviews
Dined on September 12, 2021
Overall3food5service1ambience2

We must have had a new food service staff. She had a problem keeping track of our orders (6 guests). She was apologizing for her mistakes throughout our meal.

Benihana - Concord, CA
Responded on September 14, 2021

Dear LaJaunaF On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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JR
JonR
Sacramento
1 review
Dined on September 12, 2021
Overall4food4service5ambience3

Joe our Chef was outstanding.. and Jan our server was awesome too.
I will say BH's prices are a little step based on economy of scales.. so just think abut running more specials to counter that..

Benihana - Concord, CA
Responded on September 16, 2021

Dear JonR We appreciate you dining with Benihana, thank you for the kind words!

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C
Carnivore
Sacramento
1 review
Dined on September 12, 2021
Overall1food2service1ambience1

Very disappointing experience. We waited for 30 minutes and the chef never came to cook.

Benihana - Concord, CA
Responded on September 15, 2021

Dear Carnivore We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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MT
MTerrain
San Francisco
3 reviews
Dined on September 12, 2021
Overall1food1service2ambience1

They have a communal dining set up and we shared our table with another family so I was concerned about social distancing good thing the food they serve had social distancing(/s). This was one of the worst Japanese food I ever ate. It was bland and I wouldn’t notice if I ate beef, chicken, or fish they all tasted the same. The sushi was really bad as well. Also, what is the point of reservations if they would have you wait for 30 minutes? Don’t really recommend this place. Look for something else.

Benihana - Concord, CA
Responded on September 14, 2021

Dear MTerrain on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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LE
LoveEdACR
Hawaii
2 reviews
Dined on September 11, 2021
Overall5food5service4ambience5

Our chef Jorge was amazing! He made it a great time!

Benihana - Concord, CA
Responded on September 14, 2021

Dear LoveEdACR We are happy you enjoyed the Benihana experience! Come back soon!

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e
elizabethp
San Francisco
2 reviews
Dined on September 10, 2021
Overall5food5service5ambience4

Hadn't eaten there in about two years (pandemic) and it was great. Food great as usual and we were positioned on opposite end of table with two others. Great meal, delicious and everyone was professional and pleasant. If we could be positioned like that instead of being with 6 other strangers, we would go more.

LS
LaShannon
Los Angeles
2 reviews
Dined on September 9, 2021
Overall2food4service1ambience2

Too packed & service was very horrible

Benihana - Concord, CA
Responded on September 13, 2021

Dear LaShannon On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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H
Hr222
1 review
Dined on September 8, 2021
Overall3food5service3ambience5

I asked for a birthday song for my wife online, and was waiting for the moment to be performed but did not happen.

OT
OpenTable Diner
1 review
Dined on September 7, 2021
Overall4food5service4ambience4

It was my Sons 13th birthday and this was a last minute plan. Benihana accommodated my changes to the reservation. They made his birthday awesome

OT
OpenTable Diner
San Francisco
1 review
Dined on September 5, 2021
Overall4food4service4ambience3

We Celebrated my Niece’s 21st Birthday.. everything went well. Joe was good and engaging as well as the waiters. Sorry forgot their names. Until the next time…
Thanks!

OT
OpenTable Diner
San Francisco
11 reviews
Dined on September 4, 2021
Overall3food5service3ambience5

The service once we got to the table was excellent, but the girls at the host stand were very unprofessional. We waited over 45 minutes for our reservation and they were getting flustered by any aggressive guest that would walk in. They had finally texted us for our table and I went up to the host stand and some people came in angry that no tables were available and then they wouldn’t seat us! I don’t get it. There was two of them up there. One of them could have handled the guests walking in and one of them could have taken us back. I had to aggressively assert myself to get them to seat us finally. Overall, chef and server were great. Hosts were not competent in the least.

Benihana - Concord, CA
Responded on September 10, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
DJ
DeniseJ
San Francisco
2 reviews
Dined on September 4, 2021
Overall4food4service4ambience4

Great service. I loved how they didn't force a full table of 8. There was 5 at our table and room for social distancing. @michelle was a great chef!

OT
OpenTable Diner
1 review
Dined on September 3, 2021
Overall4food4service4ambience4

The cook had nice jokes also entertain the entire table so it made all of us feel a little more comfortable while eating

WS
WilliamS
San Francisco
5 reviews
Dined on September 3, 2021
Overall5food5service5ambience5

It was fabulous and fun and delicious

OT
OpenTable Diner
San Francisco
1 review
Dined on September 2, 2021
Overall2food5service2ambience3

The chef was no so talking or presentable.. wish it was more interacting for my family

HP
HP2SAC
Sacramento
2 reviews
Dined on September 1, 2021
Overall3food5service1ambience4

As always, the front desk staff dont seem very helpful and always make you wait at least 15 minutes past your reservation time to even think about seating you. Our server was great, but the welcome staff, as always, brings down the rating to a one.

Benihana - Concord, CA
Responded on September 3, 2021

Dear HP2SAC We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

Excellent service! Food was amazing! Wish the chef was a bit more interactive and upbeat but overall great experience

SN
vipSandraN
San Francisco
2 reviews
Dined on August 30, 2021
Overall5food5service5ambience5

Birthday dinner. Yummy

Benihana - Concord, CA
Responded on September 2, 2021

Dear SandraN Thank you for celebrating your special occasion with the Benihana team!

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x
xiangd
1 review
Dined on August 29, 2021
Overall2food2service1ambience1

I had a very pleasant experiences with Benihana before but this is time is just not good. The chief barely talked to us, failed the trick multiple times, very low interaction, the entire cooking season was done less than 15 mins and I got like 1 shrimp for the meal I ordered. Lol I was expecting for more, but huge disappointment.

Benihana - Concord, CA
Responded on August 31, 2021

Dear xiangd On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
DC
DonaldC
San Francisco
1 review
Dined on August 29, 2021
Overall5food5service5ambience5

We go every year for a birthday. The food is very good, maybe a little over priced. The chefs are really entertaining. Overall a great experience.

Benihana - Concord, CA
Responded on September 1, 2021

Dear DonaldC Thank you for celebrating your special occasion with the Benihana team!

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OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on August 29, 2021
Overall3food2service2ambience2

8/29 encounter date: Their air conditioning was broken making the entire establishment very hot and uncomfortable. They have forgotten an order of ours which made it frustrating.

Benihana - Concord, CA
Responded on August 31, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
F
Foodie
1 review
Dined on August 28, 2021
Overall1food3service1ambience1

Terrible service. First off our reservation was for 4:30 and we didn’t get seated until after 5. Then we ordered our drinks and food. But didn’t receive anything to drink until have way through our meal when we had to ask for them again. While the other group at our table got theirs. Also ordered steam rice with our meal and had to ask for it several times. By the time it came we were done with our meal. Waitress never came back to ask if we wanted refills on our drinks. It was so loud we couldn’t hear each other to have a conversation. Would not recommend and will not be going back.

Benihana - Concord, CA
Responded on August 31, 2021

Dear Foodie Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
OpenTable Diner
San Francisco
1 review
Dined on August 28, 2021
Overall3food4service3ambience3

Found it very loud and crowded. The website said that they had fewer guests in the dining area because of Covid, but that was absolutely not true. Every table was full and the it was very loud and veer warm.

Benihana - Concord, CA
Responded on August 30, 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
e
eatout
San Francisco
1 review
Dined on August 27, 2021
Overall4food5service3ambience3

Had to wait 15 min to be seated after reservation time. Service was slow. Food was good as well as the chef. Noisy people around us. Difficult to talk to each other. Didn't see any less customers due to covid protocals

Benihana - Concord, CA
Responded on August 31, 2021

Dear eatout Thank you for your feedback! Come back soon!

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DK
DumlaoK
1 review
Dined on August 27, 2021
Overall3food4service4ambience3

I usually go to Benihana at least every other month. Food was tasty, chef was a little on the shy side. Performance was subpar.

Benihana - Concord, CA
Responded on August 30, 2021

Dear DumlaoK On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
EC
ElaineC
1 review
Dined on August 25, 2021
Overall4food5service3ambience4

Service was very slow. It took about 20 minutes just to get drinks. Food was amazing, just like I remembered it.

Benihana - Concord, CA
Responded on September 1, 2021

Dear ElaineC On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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FAQs

You can order delivery directly from Benihana - Concord, CA using the Order Online button. Benihana - Concord, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Concord, CA also offers takeout which you can order by calling the restaurant at (925) 827-4220.

Benihana - Concord, CA is rated 3.9 stars by 3923 OpenTable diners.

Benihana - Concord, CA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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