Benihana - Concord, CA

De reviews over Benihana - Concord, CA van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. S

   Sarah

   San Francisco1 recensie

   3.0

   Vandaag gegeten

   1. Algeheel 3
   2. Eten 3
   3. Bediening 2
   4. Sfeer 3

   The chef performance was entertaining. But service was slow and our server never checked on us to see if we needed more drinks. Had to flag someone down to ask for yum yum sauce, but they were all out. Early on a Friday night? Sad, that was the main reason we decided to try Benihanas. Don't think we'll be back, prefer our local hibachi spot.
   

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2. J

   Joe

   Los Angeles9 recensies

   5.0

   1 dag geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   We chose the lunch special, enjoying a Benihana experience in half the time, which I appreciated. The chef was friendly, and the staff, in every position, were genuinely welcoming and attentive.
   

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3. C

   Chimene

   San Francisco10 recensies

   5.0

   1 dag geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Tried the Power Lunch Special. It was delicious. Will definitely return.
   

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4. R

   Randy

   San Francisco2 recensies

   5.0

   3 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Lenzy was our cook and he is the best of the best. Funny, puts on a great show and cooked our food to perfection. Absolutely perfection last night! Tiffany was our server and she was awesome as well. Very attentive and quick to provide anything we needed. Great experience last night and these two made it happen!!
   

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5. K

   Kristin vip

   San Francisco13 recensies

   2.0

   6 dagen geleden gegeten

   1. Algeheel 2
   2. Eten 4
   3. Bediening 1
   4. Sfeer 2

   We had to wait over a half an hour to get our table. We then had to wait to get someone to even ask us if we wanted something to drink. By the time someone came to our table we ordered our entire meal. Our chef didn’t really talk at all to us. He wasn’t animated at all. We were there for my daughter’s birthday and even though the food was the same as always the service was slow and the chef too quiet. He didn’t even flip the shrimp tail. He did the onion volcano and that was it.
   

   Benihana - Concord, CAReageerde 6 dagen geleden

   Dear Kristin, Thank you for your feedback. We're very sorry to hear that your experience didn’t meet expectations, especially for such an important celebration. We understand how frustrating the wait times and lack of interaction must have been, and we sincerely apologize. Our chefs are usually known for their energy and showmanship, and it’s clear we missed the mark during your visit. We appreciate you letting us know and will address this with our team to ensure better experiences moving forward. We hope you'll give us another chance to make it right.
   

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6. J

   Jordan

   San Francisco1 recensie

   3.0

   Gegeten op 30 april 2025

   1. Algeheel 3
   2. Eten 4
   3. Bediening 3
   4. Sfeer 4

   We had a reservation and were seated very quickly however we waited nearly an hour for the chef to start cooking anything. No one came to inform of us what the delays were. I don’t think they were that busy but my party was in our own room so I can’t speak. Otherwise food was good and honestly recommend going here on a weekend. The service I feel is better and there’s more energy in the theatrics with the chefs.
   

   Benihana - Concord, CAReageerde 7 dagen geleden

   Hey Jordan, Thank you for taking the time to share your experience at Benihana - Concord, CA. We're glad to hear that you enjoyed our food and found value in your visit. We apologize for the delay you experienced during your time at the restaurant, and we appreciate your patience. We strive to provide efficient service and are sorry for any inconvenience this may have caused. We're committed to improving our service and your experience. We hope to welcome you back on a weekend soon! Best, The Management Team
   

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7. C

   Cheryl

   San Francisco2 recensies

   3.0

   Gegeten op 29 april 2025

   1. Algeheel 3
   2. Eten 2
   3. Bediening 3
   4. Sfeer 1

   For lunch time, the music was very very loud making it hard to have a conversation. Asked waiter if music could be turned down, but it didn’t seem like that happened. The food was okay not great. Server was satisfactory. I won’t be going back.
   

   Benihana - Concord, CAGereageerd op 30 april 2025

   Thanks for visiting us, Cheryl. We're sorry to hear that the music at your table was too loud during your lunch break. We understand how that can affect the dining experience. We're glad to hear that you received satisfactory service from our server, but we apologize if the food didn't meet your expectations. We value your feedback and will certainly take it into consideration for future improvements. We hope you'll consider giving us another chance in the future. Best regards, Benihana - Concord, CA The Management Team
   

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8. M

   Michael vip

   Los Angeles84 recensies

   5.0

   Gegeten op 25 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   A terrific birthday lunch experience for Mom and a great value on the lunch menu! Our chef (Ernesto) and server (Liliana) were terrific! And the food was delicious!
   

   Benihana - Concord, CAGereageerd op 26 april 2025

   Hey Michael, Thank you so much for choosing Benihana - Concord, CA for your birthday lunch! We're thrilled to hear that you and your mom had a terrific experience and enjoyed the value of our lunch menu. It's always a pleasure to have you dine with us and we're glad that our chef and server made your visit even more enjoyable. Your kind words are greatly appreciated and we look forward to serving you again soon! Best, The Management Team
   

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9. C

   Carlos

   San Francisco1 recensie

   5.0

   Gegeten op 25 april 2025

   1. Algeheel 5
   2. Eten 4
   3. Bediening 5
   4. Sfeer 5

   Good experience. Good food our chef Jorge prepared food easy and delicious
   

   Benihana - Concord, CAGereageerd op 26 april 2025

   Thanks for visiting us, Carlos! We're thrilled to hear that you had a good experience at Benihana - Concord, CA. We're glad you enjoyed our food and found our service to be excellent. We always strive to provide delicious meals and we're glad you appreciated that. We hope to welcome you back soon. Best, The Management Team
   

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10. N

    Natalie vip

    San Francisco2 recensies

    1.0

    Gegeten op 24 april 2025

    1. Algeheel 1
    2. Eten 1
    3. Bediening 1
    4. Sfeer 1

    This was the worst experience I have ever had at this Benihana. I will never return again to this place. The service is absolutely the most horrible. I waited for a chef for over an hour and half and management did not care at all. This place is garbage. Never again
    

    Benihana - Concord, CAGereageerd op 25 april 2025

    Hi Natalie, we're truly sorry to hear about your disappointing experience at Benihana - Concord, CA. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We pride ourselves on our service and it's disheartening to know that you didn't receive it. We understand how frustrating that must have been for you. Your feedback is important to us and we will certainly take it into consideration as we strive to improve. We hope you'll give us another chance to make it right. Sincerely, The Management Team.
    

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