Benihana - Concord

3.8
2768 reviews
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$30 and under
icon/ic_cuisineCreated with Sketch.
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana has been a beloved institution in Contra Costa County for over thirty years. The restaurant is located in Willows Shopping Mall not far from Waterworld and the Concord Pavilion concert venue. Benihana Concord features two private dining rooms with seating for groups of eight to twenty guests. The lounge offers sushi and a selection of hibachi grill dining options. An 18% service charge is added to all guest checks for parties of eight or more.
What 2768 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.1
food
3.7
service
3.7
ambience
3.5
value
Noise · Moderate
70% of people would recommend it to a friend
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OM
San Francisco
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Love Benihana, but our chef this night was heavy with the garlic butter and soy sauce— one of the best Beni meals I’ve had!! Thanks again!

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OT
San Francisco
4 reviews
Dined on March 19, 2019
Overall 4food 4service 5ambience 5

Wife’s bday. Always enjoyable dining with family and friends.

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NG
1 review
Dined on March 18, 2019
Overall 1food 2service 2ambience 3

This last visit was horrible my table was sat at 9: o’clock pm and waited for our cook for 45min! I had to complain to staff and also another lady at the table also complained cause a table who was seated after us got their cook first! We didn’t leave til around 11:45 pm! Worst services ever

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OT
San Francisco
1 review
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

Really loved the chef

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OT
San Francisco
2 reviews
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

Chef Soto & Jorge were amazing

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OT
San Francisco
1 review
Dined on March 16, 2019
Overall 2food 2service 1ambience 2

We got seated 30 minutes after our reservation and then the cook didn’t arrive until 1 hour after our reservation. The cook was terrible, and didn’t follow the regular procedure of cooking and was touching raw chicken with his tools then using the same tool to serve the veggies. It was all bad! I see why Benihana has only 2 stars on yelp. Get it together!

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SF
San Francisco
25 reviews
Dined on March 16, 2019
Overall 4food 4service 3ambience 4

It’s amazing that the food has taste the same for decades - that’s a good thing! My 5 year old had his first Benihana experience and loved it! If you don’t have high expectation for good service - you’ll have a great time.

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OF
Las Vegas
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Benihana Concord has always been a family favorite for special occasions. We had a reservation for party of 8 and we were seated promptly. Excellent hosts and staff. Waitstaff and manager extremely attentive. May get a bit pricey if you order alcoholic drinks but overall we enjoyed dinner, the engaging environment and excellent staff.

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OT
San Francisco
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

It was very pleasant experience. Thank you!

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OT
San Francisco
1 review
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Birthday celebration

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CC
1 review
Dined on March 13, 2019
Overall 4food 4service 4ambience 4

Fun Place! Great place to bring family and friends. Hard to find parking. Reservation is a must if you do not want to wait.

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MB
San Francisco
9 reviews
Dined on March 12, 2019
Overall 4food 5service 4ambience 4

I have always enjoyed my visits to Benihana's Restraurant. I have been enjoying it for years before Concord Benihana's exists. Years ago I used to take my mother and grandmother before their passing and they always loved it. I have be taking my daughters there for over 30 years and they love it as much as I do.

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DM
1 review
Dined on March 12, 2019
Overall 3food 4service 4ambience 3

Our server was great but there was a big delay in our cook coming to the table. The table next to us cleared, new people came an left before us. The time between our server telling us she would let the cook know we are ready was at least 30 minutes.

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OT
Central Coast
1 review
Dined on March 11, 2019
Overall 1food 3service 1ambience 1

I have never been to a Benihana's where the chef just walks away from the table and leave the food cooking it was my grandson's birthday and this was quite embarrassing also we still have not received our birthday coupons in the mail yet so we couldn't even use those on our meal

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LR
San Francisco
10 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Benihana Concord never disappoints. The food is so flavorful and fresh, drinks are delicious and our table chef, Elizabeth was fabulous! She had a ton of energy and was great with our kids. Highly recommend this place for a family dinner.

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CC
San Francisco
5 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Food was delicious, we didn’t have to wait long to be seated with our reservation. It was my friend’s first time and we both ate good

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LC
San Francisco
1 review
Dined on March 9, 2019
Overall 4food 4service 4ambience 4

Overall a good experience. Two problems: We had 7:00pm reservations on a Saturday night, didn't get our table until 7:30. The Sashimi plate arrived only after reminding the waitress and after everyone else was almost done eating. The manager did comp the Sashimi plate which was a plus but it never should have happened.

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c
San Francisco
6 reviews
Dined on March 9, 2019
Overall 2food 3service 1ambience 2

We had reservations and we still had to wait 45 minutes to be seated!!! The host was super rude, the cook tried to zoom through our dinner and forgot our sauces, garlic butter on our fried rice, and hardly interacted with our group. This was the worst experiece I've had there. Such a bummer!

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OT
San Francisco
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 4

Me and my husbands birthday

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JV
1 review
Dined on March 8, 2019
Overall 4food 5service 2ambience 3

African American Host was rude and didn’t make eye contact and seemed to be angry about something. She treated me as I didn’t deserve her attention

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OT
San Francisco
1 review
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Berry was amazing tonight , gave me the best lobster , shrimp & filet I’ve ever had . Thank you

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DH
1 review
Dined on March 5, 2019
Overall 3food 3service 4ambience 3

Restaurant used to be really nice but now its dated and needs a huge clean up. tables were pitted and sticky, really kinda gross. Service was good and chef entertaining. Fuji Apple sake was excellent. Asked for steak to be cooked Med rare, chef cooked it all well so it was tough. Found shells in my lobster.
For the price you pay, dont think I will be returning.

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OT
San Francisco
1 review
Dined on March 5, 2019
Overall 1food 1service 1ambience 1

Worst food and expierence ever for Benihana. There was actually a line to complain to the manager in charge.

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JH
1 review
Dined on March 4, 2019
Overall 1food 2service 3ambience 3

I got deathly sick from the food that night. Another friend went the following night and same thing happened to her. Not a good experience.

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OT
1 review
Dined on March 4, 2019
Overall 5food 5service 5ambience 5

Always love eating here!! But always so expensive! This is a birthday celebration eating restaurant only! To expensive for a non special event lol

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r
Las Vegas
1 review
Dined on March 3, 2019
Overall 3food 3service 3ambience 2

We were seated 30mins after our reservation. It was crowded and noisy. Although the feed was OK, I got sick. I will never go back to this Benihana's. So SF is much better.

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OT
1 review
Dined on March 3, 2019
Overall 3food 4service 3ambience 2

Cook was very good... so eas the food... atmosphere is poor... stench of meat too much... greasy air too much... waiter a bit overwhelmed

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NR
1 review
Dined on March 3, 2019
Overall 4food 4service 5ambience 4

Made reservations a week early. We still had to wait 20 minutes to be seated. The family that was seated at the table with my party was so rude to the hostess and wouldn't share the table. We decided to just move to another table. No one would do anything about the family being rude and taking up all of the spaces at the table. After we moved to other table, the server and drinks we great.

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NM
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

The BEST ever!!! We will be back on the 31st with 7 of us!!!! Thank you!!

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MH
1 review
Dined on March 3, 2019
Overall 5food 5service 4ambience 4

Excellent food. Cooks crowded together, though. Reservation at 3 not seated until 330. Why bother reserving I guess.

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R
1 review
Dined on March 2, 2019
Overall 3food 5service 4ambience 2

Went in on a Saturday with a reservation. Once sat down, extremely long wait (40 mins) until we started eating. Chef did a fantastic job but made some mistakes. In his defense, he tried his best even though literally everyone had ridiculous special orders, even I would have messed up. Food was great, however, when we went to my car, we found two drunk people fighting on my car. We got out of there as fast as we could but later noticed they dented the side of my car. It appears that the weekend crowd is not the safest and family friendly group. Not a safe location. Not worth it.

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MM
San Francisco
1 review
Dined on March 2, 2019
Overall 3food 4service 4ambience 3

Not on weekends. Even with reservations have to wait 45 min - 1 hr

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TJ
San Francisco
1 review
Dined on March 2, 2019
Overall 5food 5service 2ambience 5

It was an overall great experience they have quite the wait there but thanks to opentable I didn’t have to wait. The food was good and it was a great night the only issue I had was that the cook messed up my order of fried rice and tried to get me to settle and eat it. It was eventually corrected still was a little upsetting but again overall great experience for everybody else.

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SV
1 review
Dined on March 2, 2019
Overall 1food 4service 1ambience 1

There was a big party ahead of us that were giving the employees a hard time about seating their party of 12 or so together..they ended up sitting my family of 4 in between these people because they refused to sit together so basically the whole time they were yelling across the table to each other. They were rude to the servers and cook, went to the bathroom and then came back and complained they had hair in their food..all this after they’d eaten 90% of their food!! I’m sorry but after the first incident of disrespecting the manager and employees I feel service should have been refused to these ladies and their family. I felt as if I were at Chuck E Cheese and not Benihana’s.

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B
Monaco
1 review
Dined on March 1, 2019
Overall 1food 1service 3ambience 1

We had a reservation set for 9pm, arrived at 845 and weren’t seated until 1030. The building smelled like straight weed and my party witnessed two customer confrontations happen in the lobby while we waited (so we were kind of entertained). But anyway, after we were seated our chef didn’t arrive until 11pm. I think our chef was the best part. He the best sense of humor. But the food was not the best and the portionings were ALOT smaller than usual. Finally once he was done, we didn’t get our checks until 1230am! We were the only group left in the entire building and couldn’t get anyone to close out the check or get to go boxes! A few days later, I checked my bank account and whoever rang up my check changed the tip amount. I did call and had it corrected but WOW! Will not be returning to this location.

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DS
1 review
Dined on March 1, 2019
Overall 2food 4service 1ambience 1

I love Benny’s but because it’s always overcrowded even with a reservation you wait about 40 min to sit and another 40 for them to start cooking 👎🏽

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b
1 review
Dined on March 1, 2019
Overall 2food 5service 2ambience 2

Never go on a Friday. We made reservations for 8:15 not seated until 9p.m.. Too crowded and noisy. All personal were frazzled and disorganized. I've been going to this location for years. It's changed not a good change.

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OT
San Francisco
3 reviews
Dined on March 1, 2019
Overall 5food 5service 5ambience 4

The food was delicious but not enough for the price. The only thing we were not satisfied with was the long wait even though we had a reservation.

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c
San Francisco
1 review
Dined on March 1, 2019
Overall 2food 2service 2ambience 2

Service was below par for the type of restaurant and cost. Our server forgot got to deliver our rice, which is weird for a Japanese style restaurant. The cook has to go pick it up, but we were already finished with our food. This is the third time in a row that we have had issues, so we won't be back. So sad!

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KJ
San Francisco
1 review
Dined on March 1, 2019
Overall 1food 1service 1ambience 1

The chef Leo was horrible. It took over an hour before he came to the table, my order was incorrect and the food was atrocious. This was our first awful experience at Benihana and we will not be returning if Leo remains a chef there.

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