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Party Size
For 2
Date
Today
Time
7:00 PM
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Booked 34 times today

Benihana - Columbus

3.7
690 reviews
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$30 and under
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Japanese
Top Tags:
  • Fun
  • Special Occasion
  • Good for Groups
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Located in the Lifestyle Center of Polaris Fashion Place, Benihana Columbus is the perfect place for a pre or post shopping meal. Enjoy the ancient art of teppanyaki performed by your personal chef at one of our 18 teppanyaki tables. Looking for a more private experience? We have four semi-private tables to accommodate you and your party. Happy Hour is offered in our bar and lounge area, Monday through Thursday from 5-7 p.m. and Friday from 4–7 p.m.
Dining Style
Casual Dining
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Cuisines
Japanese, Sushi, Steakhouse
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Hours of operation
LUNCH:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 4:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 5:00 pm - 9:00 pm
Friday: 4:00 pm - 10:00 pm
Saturday: 3:00 pm - 10:00 pm
Sunday: 3:00 pm - 9:00 pm

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Phone number
(614) 436-3705
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Cross street
Polaris Parkway
Additional
Bar/Lounge, Beer, Chef's Table, Happy Hour, Non-Smoking, Wheelchair Access, Wine
What 690 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7  based on recent ratings
4.0
food
3.5
service
3.6
ambience
3.3
value
Noise · Moderate
60% of people would recommend it to a friend
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OpenTable Diner 
5.0  Dined a day ago

Everything was fantastic!!

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OpenTable Diner (Columbus)
4.0  Dined 4 days ago

Food was great. We were sat down at our reservation time. We received our soup and salad but we had almost an hour wait after that for the chef to prep the main food. It looked they were short handed in chefs.

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OpenTable Diner (Columbus)
4.0  Dined 4 days ago

they were short staffed and apologized serveral times...forgot to bring steamed rice...but made up for it with their politemness and apologies...

will be back to give another opportunity

brooke our fill in server was nice

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AudreyL 
2.0  Dined 5 days ago

Made a reservation at 7, showed up at 6:50, and didn’t get in until after 7:45

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OpenTable Diner (Columbus)
2.0  Dined 5 days ago

Service was slow. Had to wait quite some time with a reservation. Our drinks took at least 20 min and they forgot to give us our soup and salad before dinner service started. I was also charged for an extra glass of wine that I had cancelled because it was taking too long and we were leaving. I was very disappointed in my experience. It was my first experience and I had higher expectations. I will not be back or recommend Benihanna.

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Robert614 
1.0  Dined 6 days ago

we had to wait 35 minutes to be seated .food was soso and i would not come back or tell anyone to ever come!

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AlexB 
5.0  Dined 6 days ago

As always, we had a great time. The food is delicious, fresh, and satisfying. Never have any problems with over or under cooked meats, and the atmosphere is great. It's not cheap, but you pay for the quality. The only negative moments I've had we're all because of rude other customers.

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NickL (Cleveland)
2.0  Dined on February 14, 2018

$100 was a lot for two people to watch a guy catch an egg in his shirt pocket and a few squares of sirloin. I don’t think I’ll be back.

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NaToyaL (Columbus)
5.0  Dined on February 11, 2018

Great Food and Great staff That was our first time dining there and we had a great time. The restaurant is very nice and clean

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vipdoozie (Columbus)
1.0  Dined on February 11, 2018

Where to begin. Terrible experience all the way around. The table chef could not been more disengaged...no humor, never talked to our table. We never got rice , even after asking both the server, the chef and the manager. Got one round of drinks then server never came back to get drinks, refills or clear anything from the table. we literally had dishes piled up at the end of the table and people would walk by but never take them. Far to expensive for this type of service.
Will not return.

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KimberlyB (Columbus)
5.0  Dined on February 10, 2018

Always exceptional service to go with the amazing food! Always make a reservation as otherwise the wait can be up to 2 hours or more. They do have seating separate from the hibachi tables that can be done without reservations. Definitely worth the price.

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JuwannaS (Cleveland)
1.0  Dined on February 10, 2018

This location was horrible, the management was poor and unapologetic, was seated for my birthday and was the only ones back there two other tables came after us and were seated and food and drinks were given to them before us, our chief didn't even have enough food for all of us to make it worse the chicken was not cooked,and the shrimp was disgusting not deviened we did not eat anything but was still giving bills manager didn't even come to our table had someone else it just ruined my birthday very very sad. This was the Polaris location.

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Indigestion (Columbus)
3.0  Dined on February 5, 2018

Unfortunately, both my husband and I ended up in the restroom after we ate our food. Staff was nice, the actual show was lackluster and could use some flare. We always look forward to the large fire "lighting" when the chef comes out, but our chef did not do it. It was basically seeing food cooked in front of us with minimal stunts and tricks. Worse, the digestion of the food didn't go so well. It might be time to try a different Hibachi-style restaurant for us.

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OpenTable Diner (Cincinnati)
5.0  Dined on February 2, 2018

Daniel is the best chef we have ever had here and we have been coming here for years. I recommend requesting him. He took the time to really cook the rice. Food was great. He was entertaining and personable.

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Erin (Columbus)
1.0  Dined on January 28, 2018

Used to be a favorite, but will not return now. Chef took an hour to come to our table and blamed it on a crazy night last night - mind you it was 3:45pm at this point. He wasn’t prepared and returned to the kitchen at least 3-4 times to get additional food he forgot. He cursed in front of my daughter and the other party’s 3 young boys. He was too busy joking around with the other chef to make sure the customers at his table were taken care of. It took 2 hours and 15 minutes at lunch to get through our meal. Very unprofessional.

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OpenTable Diner (Columbus)
4.0  Dined on January 27, 2018

Benihana is a favorite of mine for a special treat. The food is delicious. This particular experience wasn't as good as usual but that was the specific chef and host that were the problem.

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OpenTable Diner (Columbus)
2.0  Dined on January 27, 2018

We had reservations at 6:15. We didn’t get seated until 6:45 and the chef didn’t show up at the table to start cooking until 7:45!!!

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OpenTable Diner (Columbus)
3.0  Dined on January 27, 2018

We have been to Benihana before and had great experiences. Tonight was a bit of a disappointment. We arrived shortly after our reservation time and were seated quickly. Our waitress was very attentive and brought our salad and soups quickly. After that, things went downhill quickly. After soup and salad we waited a very long time (45 minutes) before our table side chef came over to cook our dinner. This seemed like an extremely long amount of time, to the point that the server apologized for the wait and said someone would be over soon. It was another 15 minutes after the server apologized before the chef made it to the table. Once our chef came to the table she worked fast to get our food served. So quickly that the mushrooms were not fully cooked. She also over cooked the chicken and it was pretty rubbery. The food ended up being disappointing, which was surprising to us.

Our reservation was for 5pm and we did not get finished until 6:50. This was frustrating because that was the time the movie we were going to was starting. We had to rush to make it to the movie before the previews were over because we had already purchased our movie tickets.

We will be taking a break from Benihana for a little while and hope the next time it is a better experience.

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vipOpenTable Diner (Cincinnati)
2.0  Dined on January 26, 2018

Even with a reservation @ 8pm we didn't see our food until 9:30pm... Horrible.

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FoodieByNature (Detroit)
3.0  Dined on January 25, 2018

I love going to Benihana, but this last visit wasn't the greatest. My reservation was for 7:30pm, we didn't get seated until 8:15, drink orders didn't get taken until 8:30 and then took another 20minutes to receive our drinks.
Eventually the chef arrived and smoothed over the tension at the table. I'm still confused about the super long wait time, it wasn't packed in the restaurant... Just seemed like they were taking their sweet time. 😕

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