Benihana - Columbus, OH

Very nice and quiet restaurant. Service was great! Food was awesome!!

Excellent service, excellent food and watching the Chef prepare the food was the best part! My kids and I loved it and cannot wait to go back!!

The chef was excellent
was worth going for a birthday

The manager was patience & pleasant. The Chef was not giving us the ambience experience. She was very dry. We had to entertain ourselves. She didn't even recognize 3 Birthday Guest at the table.

Always have a wonderful experience here. Everyone was great and the food was excellent!

The server and chef made up for the lack luster host staff. Food was good but not great.

I wish the food didn't come out like warm and on a timely fashion. The waiter was not as hospitable and it seem like the restaurant was under staff. If the restaurant was understaff then I'm completely understanding why the service was so bad, I'm sorry that this is the case and that this was the end result. I appreciate everything you do.

Ok experience. Great chef and wait staff. Mistakes in preparing order delayed my food. Very expensive for food quality received.

Great birthday meal for my girlfriend, in which we both appreciated the food and overall great service. Always an enjoyable experience whenever we go. Thank you all!

The order was all messed up , chef was getting frustrated because he is reading the ticket but server messed up everyones order, he was nice but hard to understand, when tried to tell him he would refer back to you supposed to tell server how and what you want… when we tried to explain it was just a bunch of confusion.

Wasn’t wowed by anything-which was disappointing for the money we spent

When we arrived the restaurant was visibly dirty, straw wrappers on the floor ect... The staff appeared frustrated esp. the manager on the phone seemed aggravated and very loud. We had to wait 15 minutes after our reservation to be seated. The food preparation was fun and enjoyable to watch but, the food overall was mediocre and definitely not worth the cost. I have had the same or better quality at Asian Buffets for much less. The server was decent but slow to clear unneeded plates from the table, which made the dinning experience less enjoyable due to the tables being small and lack of elbow room as it is. Overall, I would not recommend or return.

Benihana rarely disappoints. The only issue we had was a delay getting to our table. We arrived a 5:20pm for a 5:30pm reservation. Almost no one was in the restaurant and no one was in the hibachi section at all, yet is took us 20 minutes to be seated. After that it was perfect as always. Our waitress was excellent and our chef very good. Well worth the wait to sit down!

The food is delicious. Our cook, his name was "PJ," was lots of fun and very enthusiastic about the food and cooking style. Fun!

The service was excellent, very kind and answered questions the table had. We had celebrated my birthday and another couples 5th anniversary and we all had got the rainbow sherbet to celebrate.

Took forever for the cook to arrive and the food prep was so slow a hour lunch turned into almost 2 hours. Food was extremely greasy.

We went to dinner and the waiter made us very nervous. He was acting like he may be on some type of drugs and kept dropping things and running into things . He would insert himself into our family conversation. We spent over $230 there and the food was bland and my daughters noodles were inedible as they were mushy. The best part of the meal was the chicken.

First time there. The waiter was excellent. Perfect timing for all our dining needs. The chef was entertaining and the food was excellent. Was there with my wife, a fun excellent dining experience.

Waiter forgot to put our order in. Sat for 45 min before ever seeing him again from dropping off our drinks. Had to ask other waiter for refills. Was told they took 20% off for wait. Only took 10%. Didn’t even have forks. Had to have the chef give us silverware. TJ the chef saved the experience. Food was great. If not for him I would have walked out. Sat across from a dirty table. It was never cleaned in the hour we were there after the guests that sat there. Chef had to fully clean the grill surface before he could cook because it was covered in a burnt film. Quite disappointed as we visit pretty often. Reservations at 6 with 3 children. Didn’t leave until almost 8. Didn’t receive a chef until almost 7:20.

As always Benihana does not disappoint us!!!

Server was on top of drinks and chef was great entertaining. Food was excellent.

My family and I went for my 24th birthday celebration and it was great! Our cook was Kevin and he did great. Loved the food and great energy.

One big request. When people are done eating, give them their check and let them leave. We were completely done eating just before 8:00. Between the ice cream course we didn’t take, the boxing’s, the waiter just disappearing, we were not able to pay the check and leave until 8:35. It felt like a 30 minute hostage situation.

We came here for our wedding anniversary yesterday. We waited over 1 hour for it to get started. The ladies sitting across from us were waiting for 1 hour and 15 mins. Table who was seated 45 mins after us had a chef before us. It was ridiculous. We should have left. I was angry to the point if I talked about it with my husband I would have cried. This isn't McDonald or some low bar place. No communication. If you can't handle that many people don't accept reservations. I understand with covid lack of staffing but you should reduce the amount of reservations you're taking. Had I know we’d even be waiting 30 mins past ou reservation time we would gave gone elsewhere. If you're shopping and just walking in to grab a bite go for it. But if you're going for a special occasion steer clear

The chef wasn’t given everything he needed — so he had to leave the table for a few minutes in the middle of cooking

We have been here countless times . This time we chose to come here to celebrate my birthday. The service was unusually slow , the chef seemed rushed and obviously was short handed cooking all the food on the grill at one time - no entertainment at all which is what I thought Benihana’s is known for- I couldn’t believe the portion of shrimp I got (colossal) which was very minimal & unusually small compared to when we usually come. The rice wasn’t very flavored. It just seemed definitely substandard compared to most other times we’ve been . Unfortunately, it was disappointing this time especially having chosen this place to celebrate an occasion .

Food was great service not so much and we had a reservation and still didn’t get seated until 20-25 minutes after reservation time

There was absolutely no social distancing at this restaurant. No masks were worn and despite the known reason AJ’s with the rise in the Delta variant cases, no masks, no evidence in vaccination, management insisted on sitting parties from different households Ricardo get new t to each other instead of allowing spacing.

When I requested such, I was told there were no longer practicing those protocols.

As such, we left and did not eat at all that night given our reservation was 9:30pm and waited 20 minutes to be seated.

I had a reservation and We waited over an hour for our chef and 40 minutes for drinks from the bar

I took my daughter to lunch after a exhausting morning of shopping. We were able to be seated on time but waited 1.5 hours before the chef started our tables meal. One of the light bulbs went out and there were issues with the exhaust fan. The waitress was preoccupied so….but the chef was entertaining and food was good.

$100 for lunch for two people and a child is ridiculously expensive.

We were seated upon our reservation time. Server Talea was amazing and wonderfully sweet. Kevin our chef cooked to perfection! Later found out he was the head chef and understandably. He was so cute too! Would definitely recommend dinning in! We were seated with the most adorable family! Baby Nova stole the show during appetizers. Loved this family friendly dining experience!

Not the cleanest. Floors weren’t recently swept
Around the tables. Tabletops not wiped down. Food is expensive for what you get. I understand you’re paying for the experience, but still spendy.

It was pretty good this time but not as good as our last time. I would always recommend Benihana to anyone.

Our chef didn't wear his mask

Had reservations but still waited 15 minutes. Did not realize we had to share table with a couple when we were celebrating as a family

I understand that many restaurants are understaffed right now but even with the staff that they had they had poor communication. The chef that we had rushed through our cooking experience just to get done. Very messy performance: stuff was dropped, sauce all over the table and the floor was sticky and dirty.
Overall for the price I would not go back. Not worth it.

Our server was unprofessional and training a new person. She didn't put us, the customers, first. She was talking to her trainee about how she had been in a car accident and this conversation continued while she was servicing us. She took our menus back before we ordered so we had to ask for them back to tell her what we wanted., We had to ask for silverware. She didn't pour our Sake like other places do. A black lady at the bar wasn't getting the attn she thought she deserved as a regular customer and was very vocal about it and our waitress was talking about her and using profanity in her thoughts to us. She thought she was was being blamed and she out loud yelled at another worker that "she is on you, that isn't my customer, so that's on you and tell her to stop yelling at me." The other worker was behind the bar and wearing a ball cap which we thought was not professional to be wearing. Our waitress got our orders wrong and things had to be corrected, twice.

Food: The food tasted amazing. The portion size was a little smaller than other Japanese steakhouses I’ve been to. Most time when eating at one, I always have leftovers to take home. Here I ate everything.

Service: the staff was very attentive and courteous. The show that goes along with eating at a Japanese steakhouse was kind of lacking which surprised me.

Overall: Great tasting food but just seemed to be lacking in value

This was a family favorite for us in years past. Food quality and preparation execution is sub-par according to Benihana standards