Benihana - Columbus, OH

3.8
1792 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Located in the Lifestyle Center of Polaris Fashion Place, Benihana Columbus is the perfect place for a pre or post shopping meal. Enjoy the ancient art of teppanyaki performed by your personal chef at one of our 18 teppanyaki tables. Looking for a more private experience? We have four semi-private tables to accommodate you and your party. Happy Hour is offered in our bar and lounge area, Monday through Thursday from 5-7 p.m. and Friday from 4–7 p.m.

Support Benihana - Columbus, OH during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1792 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.2
food
3.7
service
3.7
ambience
3.5
value
Noise · Moderate
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MM
MeMeB
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very nice and quiet restaurant. Service was great! Food was awesome!!

SM
SashaM
1 review
Dined 6 days ago
Overall5food5service5ambience5

Excellent service, excellent food and watching the Chef prepare the food was the best part! My kids and I loved it and cannot wait to go back!!

RC
RobinC
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

The chef was excellent
was worth going for a birthday

DS
DeniseS
1 review
Dined on September 13, 2021
Overall3food3service3ambience3

The manager was patience & pleasant. The Chef was not giving us the ambience experience. She was very dry. We had to entertain ourselves. She didn't even recognize 3 Birthday Guest at the table.

Benihana - Columbus, OH
Responded on September 15, 2021

Dear DeniseS On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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DA
vipDAVIDG
Columbus
17 reviews
Dined on September 13, 2021
Overall5food5service5ambience5

Always have a wonderful experience here. Everyone was great and the food was excellent!

BB
BellaB
1 review
Dined on September 13, 2021
Overall4food4service5ambience4

The server and chef made up for the lack luster host staff. Food was good but not great.

MF
MarcusF
1 review
Dined on September 10, 2021
Overall2food2service2ambience3

I wish the food didn't come out like warm and on a timely fashion. The waiter was not as hospitable and it seem like the restaurant was under staff. If the restaurant was understaff then I'm completely understanding why the service was so bad, I'm sorry that this is the case and that this was the end result. I appreciate everything you do.

Benihana - Columbus, OH
Responded on September 13, 2021

Dear MarcusF on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
Columbus
1 review
Dined on September 5, 2021
Overall3food3service5ambience3

Ok experience. Great chef and wait staff. Mistakes in preparing order delayed my food. Very expensive for food quality received.

Benihana - Columbus, OH
Responded on September 9, 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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PP
PaulP
Columbus
6 reviews
Dined on September 4, 2021
Overall5food5service5ambience4

Great birthday meal for my girlfriend, in which we both appreciated the food and overall great service. Always an enjoyable experience whenever we go. Thank you all!

OT
OpenTable Diner
Columbus
1 review
Dined on September 3, 2021
Overall2food2service1ambience3

The order was all messed up , chef was getting frustrated because he is reading the ticket but server messed up everyones order, he was nice but hard to understand, when tried to tell him he would refer back to you supposed to tell server how and what you want… when we tried to explain it was just a bunch of confusion.

AC
AngelaC
1 review
Dined on September 3, 2021
Overall3food2service3ambience2

Wasn’t wowed by anything-which was disappointing for the money we spent

RS
RaynaS
1 review
Dined on September 2, 2021
Overall3food3service2ambience2

When we arrived the restaurant was visibly dirty, straw wrappers on the floor ect... The staff appeared frustrated esp. the manager on the phone seemed aggravated and very loud. We had to wait 15 minutes after our reservation to be seated. The food preparation was fun and enjoyable to watch but, the food overall was mediocre and definitely not worth the cost. I have had the same or better quality at Asian Buffets for much less. The server was decent but slow to clear unneeded plates from the table, which made the dinning experience less enjoyable due to the tables being small and lack of elbow room as it is. Overall, I would not recommend or return.

m
mark
Columbus
14 reviews
Dined on September 2, 2021
Overall5food5service5ambience4

Benihana rarely disappoints. The only issue we had was a delay getting to our table. We arrived a 5:20pm for a 5:30pm reservation. Almost no one was in the restaurant and no one was in the hibachi section at all, yet is took us 20 minutes to be seated. After that it was perfect as always. Our waitress was excellent and our chef very good. Well worth the wait to sit down!

DJ
DJY123456789
Columbus
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

The food is delicious. Our cook, his name was "PJ," was lots of fun and very enthusiastic about the food and cooking style. Fun!

L
Landon
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

The service was excellent, very kind and answered questions the table had. We had celebrated my birthday and another couples 5th anniversary and we all had got the rainbow sherbet to celebrate.

Benihana - Columbus, OH
Responded on August 30, 2021

Dear Landon Thank you for allowing us to be a part of the special occasion!

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PW
PatriciaW
Columbus
3 reviews
Dined on August 24, 2021
Overall1food1service1ambience3

Took forever for the cook to arrive and the food prep was so slow a hour lunch turned into almost 2 hours. Food was extremely greasy.

Benihana - Columbus, OH
Responded on August 26, 2021

Dear PatriciaW On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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KE
KacieE
1 review
Dined on August 23, 2021
Overall1food2service1ambience1

We went to dinner and the waiter made us very nervous. He was acting like he may be on some type of drugs and kept dropping things and running into things . He would insert himself into our family conversation. We spent over $230 there and the food was bland and my daughters noodles were inedible as they were mushy. The best part of the meal was the chicken.

Benihana - Columbus, OH
Responded on August 24, 2021

Dear KacieE On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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GL
GwLw
Columbus
1 review
Dined on August 23, 2021
Overall5food5service5ambience5

First time there. The waiter was excellent. Perfect timing for all our dining needs. The chef was entertaining and the food was excellent. Was there with my wife, a fun excellent dining experience.

Benihana - Columbus, OH
Responded on August 25, 2021

Dear GwLw We are happy you enjoyed the Benihana experience! Come back soon!

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M
Momwholovesadatenight
Columbus
4 reviews
Dined on August 21, 2021
Overall2food4service1ambience1

Waiter forgot to put our order in. Sat for 45 min before ever seeing him again from dropping off our drinks. Had to ask other waiter for refills. Was told they took 20% off for wait. Only took 10%. Didn’t even have forks. Had to have the chef give us silverware. TJ the chef saved the experience. Food was great. If not for him I would have walked out. Sat across from a dirty table. It was never cleaned in the hour we were there after the guests that sat there. Chef had to fully clean the grill surface before he could cook because it was covered in a burnt film. Quite disappointed as we visit pretty often. Reservations at 6 with 3 children. Didn’t leave until almost 8. Didn’t receive a chef until almost 7:20.

Benihana - Columbus, OH
Responded on August 23, 2021

Dear Momwholovesadatenight We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
Cincinnati
2 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

As always Benihana does not disappoint us!!!

NH
NancyH
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Server was on top of drinks and chef was great entertaining. Food was excellent.

Benihana - Columbus, OH
Responded on August 24, 2021

Dear NancyH We are happy to hear that you enjoyed the dining experience!

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OT
OpenTable Diner
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

My family and I went for my 24th birthday celebration and it was great! Our cook was Kevin and he did great. Loved the food and great energy.

Benihana - Columbus, OH
Responded on August 30, 2021

Dear Guest Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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OT
OpenTable Diner
Columbus
1 review
Dined on August 19, 2021
Overall2food3service3ambience2

One big request. When people are done eating, give them their check and let them leave. We were completely done eating just before 8:00. Between the ice cream course we didn’t take, the boxing’s, the waiter just disappearing, we were not able to pay the check and leave until 8:35. It felt like a 30 minute hostage situation.

OT
OpenTable Diner
Seattle
2 reviews
Dined on August 18, 2021
Overall1food4service1ambience1

We came here for our wedding anniversary yesterday. We waited over 1 hour for it to get started. The ladies sitting across from us were waiting for 1 hour and 15 mins. Table who was seated 45 mins after us had a chef before us. It was ridiculous. We should have left. I was angry to the point if I talked about it with my husband I would have cried. This isn't McDonald or some low bar place. No communication. If you can't handle that many people don't accept reservations. I understand with covid lack of staffing but you should reduce the amount of reservations you're taking. Had I know we’d even be waiting 30 mins past ou reservation time we would gave gone elsewhere. If you're shopping and just walking in to grab a bite go for it. But if you're going for a special occasion steer clear

Benihana - Columbus, OH
Responded on August 20, 2021

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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NK
NatalieK
Columbus
1 review
Dined on August 18, 2021
Overall4food5service4ambience4

The chef wasn’t given everything he needed — so he had to leave the table for a few minutes in the middle of cooking

Benihana - Columbus, OH
Responded on August 20, 2021

Dear NatalieK Thank you for leaving us positive feedback, come back soon!

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OT
vipOpenTable Diner
Cleveland
6 reviews
Dined on August 18, 2021
Overall2food2service3ambience3

We have been here countless times . This time we chose to come here to celebrate my birthday. The service was unusually slow , the chef seemed rushed and obviously was short handed cooking all the food on the grill at one time - no entertainment at all which is what I thought Benihana’s is known for- I couldn’t believe the portion of shrimp I got (colossal) which was very minimal & unusually small compared to when we usually come. The rice wasn’t very flavored. It just seemed definitely substandard compared to most other times we’ve been . Unfortunately, it was disappointing this time especially having chosen this place to celebrate an occasion .

Benihana - Columbus, OH
Responded on August 20, 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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K
Kayluvsjr
1 review
Dined on August 18, 2021
Overall3food5service2ambience2

Food was great service not so much and we had a reservation and still didn’t get seated until 20-25 minutes after reservation time

Benihana - Columbus, OH
Responded on August 20, 2021

Dear Kayluvsjr We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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EP
EricaP
Cleveland
1 review
Dined on August 14, 2021
Overall1food1service1ambience1

There was absolutely no social distancing at this restaurant. No masks were worn and despite the known reason AJ’s with the rise in the Delta variant cases, no masks, no evidence in vaccination, management insisted on sitting parties from different households Ricardo get new t to each other instead of allowing spacing.

When I requested such, I was told there were no longer practicing those protocols.

As such, we left and did not eat at all that night given our reservation was 9:30pm and waited 20 minutes to be seated.

Benihana - Columbus, OH
Responded on August 16, 2021

Dear EricaP on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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TT
TalishaT
1 review
Dined on August 14, 2021
Overall3food3service4ambience2

I had a reservation and We waited over an hour for our chef and 40 minutes for drinks from the bar

Benihana - Columbus, OH
Responded on August 16, 2021

Dear TalishaT On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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B
Bianca
Columbus
4 reviews
Dined on August 14, 2021
Overall3food4service3ambience3

I took my daughter to lunch after a exhausting morning of shopping. We were able to be seated on time but waited 1.5 hours before the chef started our tables meal. One of the light bulbs went out and there were issues with the exhaust fan. The waitress was preoccupied so….but the chef was entertaining and food was good.

Benihana - Columbus, OH
Responded on August 16, 2021

Dear Bianca Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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CB
CourtneyB
1 review
Dined on August 14, 2021
Overall2food3service2ambience2

$100 for lunch for two people and a child is ridiculously expensive.

Benihana - Columbus, OH
Responded on August 16, 2021

Dear CourtneyB On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
1 review
Dined on August 13, 2021
Overall5food5service5ambience5

We were seated upon our reservation time. Server Talea was amazing and wonderfully sweet. Kevin our chef cooked to perfection! Later found out he was the head chef and understandably. He was so cute too! Would definitely recommend dinning in! We were seated with the most adorable family! Baby Nova stole the show during appetizers. Loved this family friendly dining experience!

OT
OpenTable Diner
Columbus
2 reviews
Dined on August 13, 2021
Overall3food3service5ambience3

Not the cleanest. Floors weren’t recently swept
Around the tables. Tabletops not wiped down. Food is expensive for what you get. I understand you’re paying for the experience, but still spendy.

Benihana - Columbus, OH
Responded on August 16, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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ML
MarkL
Columbus
2 reviews
Dined on August 13, 2021
Overall4food4service5ambience5

It was pretty good this time but not as good as our last time. I would always recommend Benihana to anyone.

y
yhaney
Columbus
14 reviews
Dined on August 9, 2021
Overall4food4service4ambience3

Our chef didn't wear his mask

TC
TrishC
1 review
Dined on August 7, 2021
Overall2food3service2ambience2

Had reservations but still waited 15 minutes. Did not realize we had to share table with a couple when we were celebrating as a family

Benihana - Columbus, OH
Responded on August 10, 2021

Dear TrishC On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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S
Suzzu
1 review
Dined on August 5, 2021
Overall2food3service1ambience2

I understand that many restaurants are understaffed right now but even with the staff that they had they had poor communication. The chef that we had rushed through our cooking experience just to get done. Very messy performance: stuff was dropped, sauce all over the table and the floor was sticky and dirty.
Overall for the price I would not go back. Not worth it.

Benihana - Columbus, OH
Responded on August 6, 2021

Dear Suzzu We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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D
Dean
1 review
Dined on August 4, 2021
Overall2food3service2ambience3

Our server was unprofessional and training a new person. She didn't put us, the customers, first. She was talking to her trainee about how she had been in a car accident and this conversation continued while she was servicing us. She took our menus back before we ordered so we had to ask for them back to tell her what we wanted., We had to ask for silverware. She didn't pour our Sake like other places do. A black lady at the bar wasn't getting the attn she thought she deserved as a regular customer and was very vocal about it and our waitress was talking about her and using profanity in her thoughts to us. She thought she was was being blamed and she out loud yelled at another worker that "she is on you, that isn't my customer, so that's on you and tell her to stop yelling at me." The other worker was behind the bar and wearing a ball cap which we thought was not professional to be wearing. Our waitress got our orders wrong and things had to be corrected, twice.

Benihana - Columbus, OH
Responded on August 11, 2021

Dear Dean on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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OT
OpenTable Diner
Columbus
3 reviews
Dined on August 1, 2021
Overall3food5service3ambience4

Food: The food tasted amazing. The portion size was a little smaller than other Japanese steakhouses I’ve been to. Most time when eating at one, I always have leftovers to take home. Here I ate everything.

Service: the staff was very attentive and courteous. The show that goes along with eating at a Japanese steakhouse was kind of lacking which surprised me.

Overall: Great tasting food but just seemed to be lacking in value

JC
vipJohnC
Columbus
4 reviews
Dined on August 1, 2021
Overall3food2service3ambience3

This was a family favorite for us in years past. Food quality and preparation execution is sub-par according to Benihana standards

FAQs

You can order delivery directly from Benihana - Columbus, OH using the Order Online button. Benihana - Columbus, OH also offers delivery in partnership with Postmates and Uber Eats. Benihana - Columbus, OH also offers takeout which you can order by calling the restaurant at (614) 436-3705.

Benihana - Columbus, OH is rated 3.8 stars by 1792 OpenTable diners.

Benihana - Columbus, OH does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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