Nearby points of interest
Nearby points of interest
About Benihana - Cleveland
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cleveland is located just past Pavilion Mall, one mile west of the 271 Freeway and across the street from the Vue Apartments. Take the accessible elevator to the bottom level of the office building and step into our dining room. Join us for a lunch or dinner experience like no other. Please keep in mind that we are closed between lunch and dinner hours from 2:30 – 5 p.m., Monday through Thursday. We reopen for dinner and Happy Hour at 5 p.m. An 18% service charge is added to all guest checks for parties of eight or more.
Cleveland, OH 44122
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Thursday: 11:30 am - 2:30 pm, Friday: 11:30 am - 3:00 pm: Saturday - Sunday: 12:00 pm - 3:00 pm
Dinner: Monday - Thursday: 5:00 pm - 10:00 pm, Friday: 3:00 pm - 11:00 pm, Saturday: 3:00 pm - 11:00 pm, Sunday: 3:00 pm - 10:00 pm
Between Richmond & Green Road
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Beer, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine
Benihana - Cleveland Ratings and Reviews
Food tasted delicious. The chef interacted well with our table. However the waitress was not attentive to the needs of our table, seemed as if she had an attitude. I only received half of an order of shrimp, when I told the waitress she asked me “are you sure you didn’t eat it?”!!!!!! She then proceeds to get the manager who said he would have a chef prepare it in the back and bring it to me. When the shrimp arrived at my table it was not the colossal shrimp I ordered but instead the small shrimp that comes with the meal as an app.
Ths is my 4th time coming. First time i came wirh a friend I was impressed..the second time with my parents it was pricey but fine for the occasion. 3rd time with friends the food was horrible cold and uncooked. This last time it took the cook over 1.5 hours to prepare our food and he was boarderline rude. I wont be back!
Normally we enjoy our visit but the past couple of visits have been not as good. The food is great but the service is not so good. This visit we didn't get our appetizer at all and my daughter had to wait until all the other food was done to get her steamed rice. The visit before this past one we got our sushi when we were wait g our main dinner. I think the service could improve. Hopefully next time things will be better.
Everything was excellent except when it came down to asking for a side of fried rice. I know it was a big party, but I had to ask 3x! Waiter was very patient though and kind, so I appreciated that. The other issue was when I asked for separate checks. I used my Birthday Coupon and thought I could only use it for getting $30 of additional food once the entree was ordered. I ended up getting one check (for the three people in my party). I really did not like that experience. I think it should be determined upfront how the checks will be split. Our waiter did not ask upfront if the checks would be split. He just assumed it would be all under one check this I what caused the problem.
The food was excellent and we loved the chef. We would still return and recommend to others.
The chef was extremely rude no matter how much I told him to make my food a certain way he had an excuse and would not do as I asked I asked for garlic butter he said I use more garlic butter than any chef here or I already put extra on it I don’t appreciate how he made me eat my food the way he liked it I will not be back
The restaurant was 2 chefs down for the night yet they continued to take reservations and seat people. Expectations on wait time for meal were not set. 3 hours from when seated until when we left. Got 50% off bill, but not enough to justify horrible inconvenience
Went to Benihana to celebrate my 42 birthday. Made 8pm reservations and wasn't seated until after 8:30. Our server appeared somewhat stand off-ish amd inattentive. When taking our drink order my nine year old son ask what kind of soft drinks they serve and she replied Pepsi products, no explanation. She and the chef at the table on the other side appeared to arguing. There was a delay of an additional 40 minutes between us ordering our drinks and a Chef coming to our table. The chef and the food was good, the exception of the fact that food was missing from the cart. At the end of the meal the server offered us our check with out asking if we wanted any tea or dessert.
It was a busy night so service was slightly slow, however the chef made it so worth the wait. I've been coming to Benihanas for years not only for my birthday but because I love the atmosphere and the food. Thursday my food was seasoned so perfect, didn't have to ask for more garlic or seasonings. My chef was a female that I pre judged however she was the best I've ever had in the past ten years. She didn't drop a knife, she didn't leave an egg shell, she stayed professional and cooked with protection
As always, the food was outstanding. I have never been disappointed in that department. However, the service was miserable. Due to two of the chef's calling off, we did not get a chef until almost two hours after we were seated. Our reservation was for 7:00 pm and we did not start eating until 9:30. I realize it was a bit beyond the restaurants control, but still not the best service. We were not even offered a free drink or money off for our long wait...only a mere apology. It was a bit of a disappointment all around.
Most of the staff were friendly. Our chef Curtis and the host (I cannot remember his name) were friendly and made good conversation with us. Our waitress was not so friendly. I do not know her name either. I simply asked her a question and she barked back at me and said "YES! It's coming!" I was like oh. My teriyaki chicken, vegetables, shrimp, white rice and yum yum sauce were delicious! My noodles were nasty. Hard, crunchy and had a weird sour taste to them. If I ever go back to Benihana I will order everything I did last time minus the noodles:)
Ron was the chef, he was outstanding, he asked each person if they were okay with the way he cook their good, for example if you wanted butter, etc. Everyone at the table enjoyed themselves. I took my husband there for his birthday.
We frequent this restraurant often. Our last visit was average, the chef was tired and didn't spread the food around evenly, it was as if we were sitting on the wrong side. And he was very slow.
We'll be back but I hope that everyone is energetic and upbeat.
Nice atmosphere but the lights above the hibachi tables were filthy and covered in grey dust. I felt that it was falling unto the plates. There were NO Japanese chefs cooking on the Hibachi..which ruined the authentic feel and experience. Lastly, the food portions were horribly tiny for a $40 plate. I left more hungry than when I came.
Food was unimpressive. For the price really unacceptable. Will never return and will tell everyone I know not to go. I had steak and lobster. Steak was like jerky. Lobster was okay. Chicken was dry. Iced cream had freezer burn. Place was nice and staff was good. But the food. No no no!!
Horrible experience. It took an hour for us to get served our first appetizer (soup). Almost 2hrs before the chef came to our table to cook. I was almost there for 3hrs and it wasn't even crowded. The manager was not very accommodating for the level of service provided. I used to LOVE Benihana but lately with this current management, service and the timeliness of serving the customers, it has gone downhill. I wont be back until things change (MANAGEMENT).
I always enjoy myself at this restaurant. The food is good but it is always more than I can eat in one setting. I always take home my leftovers! There were three people at my table, including me, celebrating birthdays. The waitress, Azariah, was outstanding! She was very friendly and efficient. She made our special day one to remember. The $30 coupon, the song, the candle in the ice cream, and the photograph were also an appreciated addition! My only complaint is that the price was rather high. But since I was celebrating my birthday, my date paid for all the extras. I was only responsible for the tip because Azariah was the best!
Glad to see the service improve. My last 2 visits were mediocre at best. The chefs were good, minimal wait time and the staff was friendly. Looks like some changes were made to improve the service. Im glad because it was going to be my last visit. I'll be back!
New management hasnt done a great job keeping up with the expectations of guest thats been coming for years..my husband and i used to come once a week now we only come once every 2 months. Service has been very slow with servers waiting on too many tables which is disappointing. Also they charge extra for garlic butter now for guests spending at least 75$ for 2 people ..extra charges like that seem unnessecary. Also there is no domestic beer on draft another let down
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