Nearby points of interest

  1. Distance: 0.25mi
  2. Distance: 1.45mi
  3. Distance: 2.09mi
  4. Distance: 2.40mi

Nearby points of interest

  1. Distance: 0.25mi
  2. Distance: 1.45mi
  3. Distance: 2.09mi
  4. Distance: 2.40mi

About Benihana - Cleveland

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cleveland is located just past Pavilion Mall, one mile west of the 271 Freeway and across the street from the Vue Apartments. Take the accessible elevator to the bottom level of the office building and step into our dining room. Join us for a lunch or dinner experience like no other. Please keep in mind that we are closed between lunch and dinner hours from 2:30 – 5 p.m., Monday through Thursday. We reopen for dinner and Happy Hour at 5 p.m. An 18% service charge is added to all guest checks for parties of eight or more.

23611 Chagrin Blvd
Cleveland, OH 44122
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
Lunch: Monday - Thursday: 11:30 am - 2:30 pm, Friday: 11:30 am - 3:00 pm: Saturday - Sunday: 12:00 pm - 3:00 pm

Dinner: Monday - Thursday: 5:00 pm - 10:00 pm, Friday: 3:00 pm - 11:00 pm, Saturday: 3:00 pm - 11:00 pm, Sunday: 3:00 pm - 10:00 pm

Cross Street:
Between Richmond & Green Road

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(216) 464-7575

Website:
http://www.benihana.com/locations/cleveland-oh-cl

Additional:
Beer, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine

Specials

The More You Give, The More You Get

Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM

Specials

The More You Give, The More You Get

Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM

Details

For a limited time, when you purchase $50 in Benihana Gift Cards, you’ll receive a $10 Promotional Card. Promotional Cards valid 1/2/18 – 3/31/18. Buy your Benihana Gift Cards at your favorite Benihana location or online at Benihana.com. Excludes Tax and Tip. Valid Nov 14, 2017 - Dec 31, 2017. Promo Cards valid 1/2/18 – 3/31/18. Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM.

Benihana - Cleveland Ratings and Reviews

5
4
3
2
1

3.8

Overall Rating

based on recent ratings
food

3.9

service

3.5

ambience

3.6

value

3.3

Noise

Moderate

70% would recommend it to a friend

Special Occasion (22)
Good for Groups (21)
Good for Birthdays (19)
See All
Fun (15)
Good for a Date (13)
Casual (13)
Creative Cuisine (12)
Good for Anniversaries (10)
Bar Seating (7)
Great for Lunch (7)
Kid-friendly (6)
Romantic (6)
Worth the Drive (6)
Comfort Food (4)
Happy Hour (4)
Hot Spot (3)
Late-night Find (3)
People Watching (3)
Good Vegetarian Options (3)
Sunday Lunch (2)
Afternoon Tea (2)
Great for Brunch (2)
Business Meals (2)
Disabled Access (2)
Fit for Foodies (2)
Handcrafted Cocktails (2)
Authentic (2)
Tasting Menu (2)
Gluten Free Options (1)
Live Music (1)
Great for Outdoor Dining (1)
Quiet Conversation (1)
Scenic View (1)
Spicy (1)
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704 reviews
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·Dined 3 days ago

Went to Benihana to celebrate my 42 birthday. Made 8pm reservations and wasn't seated until after 8:30. Our server appeared somewhat stand off-ish amd inattentive. When taking our drink order my nine year old son ask what kind of soft drinks they serve and she replied Pepsi products, no explanation. She and the chef at the table on the other side appeared to arguing. There was a delay of an additional 40 minutes between us ordering our drinks and a Chef coming to our table. The chef and the food was good, the exception of the fact that food was missing from the cart. At the end of the meal the server offered us our check with out asking if we wanted any tea or dessert.

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food3
ambience1
service1
value1

 
·Dined 6 days ago

The food was just ok, nothing special. Not worth the price, veggies were way overdone . The noodles had a French toast taste to them. The cook was missing food and only realized it after half the table was eating their entrees.

Tags: Kid-friendly, Good for Birthdays
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food3
ambience4
service4
value3

 
·Dined on November 17, 2017

It was a busy night so service was slightly slow, however the chef made it so worth the wait. I've been coming to Benihanas for years not only for my birthday but because I love the atmosphere and the food. Thursday my food was seasoned so perfect, didn't have to ask for more garlic or seasonings. My chef was a female that I pre judged however she was the best I've ever had in the past ten years. She didn't drop a knife, she didn't leave an egg shell, she stayed professional and cooked with protection

Tags: Romantic, Late-night Find, Creative Cuisine, Worth the Drive, Good for Groups, Handcrafted Cocktails
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food5
ambience5
service4
value5

 
·Dined on November 12, 2017

Birthday celebration. Our server was not the best we barley got refills on our drinks and she was barley around. But on the other side our chef was amazing and very funny. He made the experience better and would make us come back again for him.

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food5
ambience3
service4
value4

 
·Dined on November 12, 2017

As always, the food was outstanding. I have never been disappointed in that department. However, the service was miserable. Due to two of the chef's calling off, we did not get a chef until almost two hours after we were seated. Our reservation was for 7:00 pm and we did not start eating until 9:30. I realize it was a bit beyond the restaurants control, but still not the best service. We were not even offered a free drink or money off for our long wait...only a mere apology. It was a bit of a disappointment all around.

Tags: Special Occasion, Quiet Conversation, Good for a Date, Creative Cuisine, Gluten Free Options, Fun
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food5
ambience5
service1
value4

 
·Dined on November 2, 2017

Always love eating here. 2 complaints, no more brown rice option...2nd charge for garlic butter...3 smaller sushi rolls...

Tags: Late-night Find, Good for a Date, Special Occasion
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food5
ambience4
service5
value4

 
·Dined on October 28, 2017

Most of the staff were friendly. Our chef Curtis and the host (I cannot remember his name) were friendly and made good conversation with us. Our waitress was not so friendly. I do not know her name either. I simply asked her a question and she barked back at me and said "YES! It's coming!" I was like oh. My teriyaki chicken, vegetables, shrimp, white rice and yum yum sauce were delicious! My noodles were nasty. Hard, crunchy and had a weird sour taste to them. If I ever go back to Benihana I will order everything I did last time minus the noodles:)

Tags: Fun, Special Occasion, Casual, Good for Birthdays
1 person found this review helpful.
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food4
ambience4
service4
value4

 
·Dined on October 26, 2017

Took an hour for chef to arrive at our table. The food was mediocre and the portions were small for the price. Unhappy and more than likely will not return.

1 person found this review helpful.
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food1
ambience1
service1
value1

 
·Dined on October 26, 2017

Kyle the chef was awesome but service was slow. Portions are very small and prices high compared to other hibachi places. Disappointing.

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food3
ambience5
service3
value5

 
·Dined on October 19, 2017

Our experience was excellent the chef was awesome very entertaining professional and provided all guests with total satisfaction with our meals.

Tags: Creative Cuisine, Scenic View, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on October 19, 2017

Ron was the chef, he was outstanding, he asked each person if they were okay with the way he cook their good, for example if you wanted butter, etc. Everyone at the table enjoyed themselves. I took my husband there for his birthday.

Tags: Good for Groups, Worth the Drive, Good for Birthdays, Good for a Date, Good for Anniversaries, Casual
1 person found this review helpful.
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food5
ambience5
service5
value5

 
·Dined on October 19, 2017

Went to Benihana for my birthday on Oct 19th service and food was good seems like they changed the yum yum sauce tho it's not as good as it used to be. And they were very stingy with the zucchini lol

Tags: Sunday Lunch, Great for Brunch, Afternoon Tea
1 person found this review helpful.
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food4
ambience4
service4
value4

vip
·Dined on October 16, 2017

Always a favorite. The meals are consistently good and entertaining.

Tags: Good for Groups
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food5
ambience5
service5
value5

 
·Dined on October 15, 2017

We frequent this restraurant often. Our last visit was average, the chef was tired and didn't spread the food around evenly, it was as if we were sitting on the wrong side. And he was very slow.

We'll be back but I hope that everyone is energetic and upbeat.

Tags: Good for Anniversaries
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food3
ambience3
service3
value4

 
·Dined on October 14, 2017

Waited 1 hr 1/2 past reservation time. Waitress & cook were nice. Cook was not given all the food required for our meals so extra items needed to be brought out.

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food3
ambience2
service2
value3

 
·Dined on October 13, 2017

Server provided excellent service very attentive to our needs. Chef was also very delightful just a fine dining experience overall. All guests were satisified

Tags: Good for Groups, Good for Birthdays, Creative Cuisine, Authentic
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food5
ambience5
service5
value5

vip
·Dined on October 8, 2017

The worst. They have a well deserved reputation for lousy service . We walked out after an hour and a half. Even one of the staff complianed that no wants to work there.

1 person found this review helpful.
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food1
ambience1
service4

 
·Dined on October 7, 2017

Arrived early and was seated immediately. Ron was our chef and he did a great job entertaining the 5yr old in our group. Dinner was very good as expected.

Tags: Bar Seating, Disabled Access, Good for Anniversaries, Kid-friendly
1 person found this review helpful.
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food5
ambience5
service5
value5

 
·Dined on October 5, 2017

So fun! Good food & service

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food4
ambience5
service4
value5

 
·Dined on October 5, 2017

Nice atmosphere but the lights above the hibachi tables were filthy and covered in grey dust. I felt that it was falling unto the plates. There were NO Japanese chefs cooking on the Hibachi..which ruined the authentic feel and experience. Lastly, the food portions were horribly tiny for a $40 plate. I left more hungry than when I came.

Tags: Good for a Date, Bar Seating
1 person found this review helpful.
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food2
ambience5
service3
value1

 
·Dined on October 4, 2017

Food was unimpressive. For the price really unacceptable. Will never return and will tell everyone I know not to go. I had steak and lobster. Steak was like jerky. Lobster was okay. Chicken was dry. Iced cream had freezer burn. Place was nice and staff was good. But the food. No no no!!

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food1
ambience4
service4
value1

 
·Dined on September 25, 2017

Horrible experience. It took an hour for us to get served our first appetizer (soup). Almost 2hrs before the chef came to our table to cook. I was almost there for 3hrs and it wasn't even crowded. The manager was not very accommodating for the level of service provided. I used to LOVE Benihana but lately with this current management, service and the timeliness of serving the customers, it has gone downhill. I wont be back until things change (MANAGEMENT).

Tags: Casual
2 people found this review helpful.
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food3
ambience1
service1
value1

 
·Dined on September 19, 2017

Good food - entertaining chef - good atmosphere - good tablemates

Tags: Casual, Bar Seating, Good for Birthdays
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food5
ambience5
service5
value4

 
·Dined on September 17, 2017

The cook rushed the dinner and was not very friendly at all. The prices are way to high for the amount of food you get.

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food2
ambience1
service2
value1

 
·Dined on September 14, 2017

I always enjoy myself at this restaurant. The food is good but it is always more than I can eat in one setting. I always take home my leftovers! There were three people at my table, including me, celebrating birthdays. The waitress, Azariah, was outstanding! She was very friendly and efficient. She made our special day one to remember. The $30 coupon, the song, the candle in the ice cream, and the photograph were also an appreciated addition! My only complaint is that the price was rather high. But since I was celebrating my birthday, my date paid for all the extras. I was only responsible for the tip because Azariah was the best!

Tags: Creative Cuisine, Good for a Date, Worth the Drive, Good for Birthdays, Special Occasion
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food4
ambience3
service5
value4

 
·Dined on September 14, 2017

Glad to see the service improve. My last 2 visits were mediocre at best. The chefs were good, minimal wait time and the staff was friendly. Looks like some changes were made to improve the service. Im glad because it was going to be my last visit. I'll be back!

Tags: Casual, Authentic, Disabled Access, Kid-friendly
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food4
ambience4
service4
value4

 
·Dined on September 13, 2017

Food gave me diaherra I had rocky's choice on my bday coupon my friend didn't she order shrimp

Tags: Bar Seating
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food1
ambience3
service3
value2

 
·Dined on September 11, 2017

New management hasnt done a great job keeping up with the expectations of guest thats been coming for years..my husband and i used to come once a week now we only come once every 2 months. Service has been very slow with servers waiting on too many tables which is disappointing. Also they charge extra for garlic butter now for guests spending at least 75$ for 2 people ..extra charges like that seem unnessecary. Also there is no domestic beer on draft another let down

Tags: Good for a Date
1 person found this review helpful.
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food3
ambience2
service1
value3

 
·Dined on September 10, 2017

It was our first time and what a great experience it was! Our Chef Elijah was awesome and very entertaining. We will definitely return for another fun night with him and the team!

Tags: Tasting Menu, Fit for Foodies
1 person found this review helpful.
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food5
ambience5
service5
value5

 
·Dined on September 6, 2017

Olivia the Chef was great. She was very personable

Tags: Special Occasion, Good for Groups
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food5
ambience5
service5
value4

 
·Dined on September 6, 2017

Our server did well at first but trailed off (kind of disappeared) towards the end of the meal. Our chef (Shana) was awesome! She was fast and efficient and made no errors.

Tags: Special Occasion
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food5
ambience4
service3
value4

 
·Dined on September 5, 2017

Terrible service had to wait and hour before the cook came to our table to prepare our food

Tags: Fun
1 person found this review helpful.
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food3
ambience2
service1
value1

 
·Dined on September 2, 2017

Prices went WAY up since my last visit. May not go back because of it! Good food, but not for the price. Also, our chef was new and not that great.

1 person found this review helpful.
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food3
ambience2
service2
value1

vip
·Dined on August 30, 2017

Two of the three of us arrived 15 min early. Our third was a little late (15 min) so we had to wait. We waited until 715 to be seated. Once we were seated we ordered drinks. The waitress forgot mine and my friends drink. The third one we had an issue with. My friend does not drink alcohol and asked for a virgin drink. They told her they couldn't do it. We asked them why. It was just juices mixed together. All they needed to do was not put in the vodka. It took us talking to a manager to have them do it. We all had soups at this point and we still didn't get our drinks. So finally I asked and she brought them out. We got our salad and about 25 minutes later the cook came over. Thank goodness for him because he saved the whole night. He was super friendly, very nice and the food was great! We got there at 6:15 and did not leave until 9:35 it was a long night. Had the cook, Kevin I believe his name was, not been so great I probably would have considered not going back.

1 person found this review helpful.
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food4
ambience2
service1
value3

vip
·Dined on August 27, 2017

While the food quality is being maintained, the restaurant looks really dirty. We saw the previous customers walkout without paying. Would not go back again.

Tags: Kid-friendly
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food4
ambience1
service1
value1

 
·Dined on August 26, 2017

Always a great time at Benihana's. Always seated right away (most of the time I have a reservation but never a long wait).

Tags: Good for a Date, Good for Birthdays
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food5
ambience5
service5
value5

 
·Dined on August 22, 2017

Your restaurant is over-priced! The cooking experience takes too long!

Tags: Kid-friendly
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food3
ambience2
service3
value1

 
·Dined on August 22, 2017

Our chef Kyle was wonderful, he cooked our food just the way we asked . He was polite and fun!

Tags: Good for Groups, Creative Cuisine, Special Occasion
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food4
ambience4
service4
value3

 
·Dined on August 19, 2017

We had the worst experience at Benihana last night from start to finish. First of all the air conditioner was either not working or it was off, it was so hot and uncomfortable we all left feeling sick from the heat. Second, we made reservations for 5 seats being 4 adults and a high chair, they crammed us in a table with 4 more people when only 8 people fit in a table. Regardless of it being a high chair it still takes space. We were planning on ordering food for our daughter but not only we didn't get offered a kids menu but we also had no space on the table for her. My husband wanted his fillet Medium same as his dad, his dad got his steak done and the chef just let my husbands steak sit there cooking for 10 more minutes. We kept talking about how his steak was only medium and she still left it there. We asked for our steaks with garlic butter and when I saw her put the fillet without garlic butter on my husbands plate I asked to make sure it had butter and she simply just put a spoon full of cold butter on his plate. My husband said he didn't want veggies and she ignored and put all the veggies on his plate and doubled the onions. His over cooked steak had to sit on top of onions he didn't want. onions add a lot of flavor to the food. My fillet was supposed to be medium well and it was not only over cooked but also cooked as long as my husbands. I said I didn't want shrimp and she still put it on my plate, I have a slight allergy to some foods and I didn't want shrimp juice all over my plate but she still put it. They never offered the ice cream at the end, the other family asked about it and the waitress seemed bored, cmon it is included. They didn't have the sherbet (how can you run out of something so simple?) My husband got his birthday coupon and we could have gone during the week and used the coupon but we wanted to enjoy dinner with our family and went during the weekend, just to spend more money and have the worst service. Extremely disappointed.

1 person found this review helpful.
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food1
ambience1
service1
value1

vip
·Dined on August 19, 2017

Our reservation was for 8. We were seated and ordered drinks. Our drinks didn't arrive until 8:30 after we repeatedly asked our server for them. Then she brought water but we all wanted lemon and apparently they were out of lemons. The finally brought our soup at 8:45, and then she came back and said that they were not going to bring our salads because they were out of salad dressing. I spoke up and said that if the table wasn't getting salad then that should be taken off our bill. She came back 5 min later with salads with salad dressing... finally at 9 as we were thinking about getting up and walking out our chef arrived to prepare our meal. However he was disappointed to discover that his area was not prepared with bowels and everything else that he needed. He cooked the zucchini and then realized he didn't have enough zucchini for everyone so someone had to forgo their portion. Then he was passing out the shrimp and saw that he didn't have enough shrimp at all. He was embarrassed that they had not prepped him properly. He had to turn off his station and go to the kitchen to get the rest of the shrimp that he should have already had..we complained to the manager.

Hibachi is always so much fun but this restaurant was in shambles. It was the worst hibachi experience we had ever had. Will NOT be going back.

1 person found this review helpful.
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food3
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