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About Benihana - Cincinnati
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cincinnati is located on Tri-County Parkway between Princeton Pike and Northland Blvd. Relax and enjoy one of our specialty sushi rolls or signature cocktails in our spacious lounge. Looking to host a private event? We can accommodate up to 20 guests in Rocky’s Room, our private dining room. An 18% service charge is added to all guest checks for parties of eight or more.
Cincinnati, OH 45246
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Monday - Thursday: 5:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 12:00 pm - 11:00 pm
Sunday: 12:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Private Party Facilities:
Ask about Private Event Dining. Book your next event for 12 to 16 guests. Perfect for private parties, corporate meetings and large birthday celebrations. Subject to availability. Call for more information.
Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Wine
Benihana - Cincinnati Ratings and Reviews
Benihana is my fav restaurant to eat. I am extremely disappointed they have started nickeling & diming everything!
It started with no shrimp appetizers for lunch some years back. Then it was your birthday coupon could ONLY be used Monday thru Thursday for dinner only.
I went to Benihana today (Saturday) for lunch. Two more things have changed!!
First, all weekend melas regardless of time, are considered dinner menu items. No more lunch specials during the actual lunch time on the weekend!
Second, You now have to ask for the garlic butter???? It’s no longer provided with your rice during the cooking? Wtf!?!?! We had to ask for garlic butter and if we wanted more we had to pay $1.50 per dish.
I’m sure I will still continue to go to Benihana since it’s my favorite restaurant but I will definitely go a lot LESS often because of the nickeling & diming now. They have lost some of my business.
Reception staff was nice. Chef was inexperienced but tried hard. Food was not good, my chicken was raw, had to be recooked and my husbands steak was requested medium but made well and ended up like leather. Place was filthy and in need of a desperate remodel. Wouldn't recommend.... seriously disappointed as it was my daughters 10th birthday and we drove from KY.
Sad. For years and years Benihana has been our go-to place for special dinner celebration. No more. The least few years it has gone down hill. But we kept trying. Reservations mean nothing. I mean you can wait over an hour before being seated...... as people walk in and get seated with or without reservations. I know that party size matters with this, but not on November 14, 2017. So we wait to be seated. Then we wait to be served. While we are waiting to even be served, we have to look at a chef cooking at the next table with his pants falling down. (Photo included). A canvas picture fell off the wall and hit my husband in the head. He was ok. But the manager or whomever was on duty wanted to laugh about it..... and insist that my husband take all the canvas pictures because he didn't like them anyway. The party at the next table were also very displeased with their service. The place seems dirty. The staff is not friendly ( except for our Chef Charlie!!!). Service is just horrible. And it's not cheap to eat there...... and you expect to get the soup hot, not cold like what we were served. just overall a huge disappointment. Thank goodness we had Charlie as our chef. He was entertaining. He engaged with us. He cooked an excellent meal, even though portions are considerably smaller than when we were there earlier in the year. Benihana used to be a fun, uplifting and entertaining place to go with family or friends. Now it's depressing, unfriendly, and you have to plan o be there for 3 1/2 hours. Sad. Thank you for your time.
I think that it is ridiculous how Benihana is over charging all of their customers. $3.00 for frying my rice? Are you kidding me? I have no problem pay for chicken in my fried rice, but fried rice should come with meal being how it is hibachi. I'm not sure who came up with this bright idea, but its dumb and I wont be back.
Service and waitress was horrible. Very noisey, floor dirty. The waitress was slow we had to keep looking for her. We waited almost 2 hours to eat. It took forever for the chef to come to table. He kept getting our orders confused. There were a bunch of workers just standing around doing nothing. I hated it it turned my birthday celebration into a night mare. The service and quality of food was extremely poor. I had to wait 20 min between servings. I ordered the rockys choice he served very little veggies and shrimp. The salad lettuce was wilted due to too much dressing sitting on the salad. I would never refer anyone to dine there. For the price you pay for the meal is not worth the value, quality and service. The restaurant did not appear to be cleaned. I had to ask the person busting tables to get me a carry out container I had to find waitress to pay bill. She was preoccupied with another table. It was a horrible experience that I will never forget!!!
The food was amazing but the service was very disappointing. Our waitress had too many tables and we constantly had to go look for her. We order drinks from the bar and my spouse finally went to the bar to find out why the delay and saw our drinks just sitting there. So my spouse brought our drinks to us. It took us an hour before the chef came to our table. We did have someone at our table that was allergic to seafood. They used the excuse that they had to separate the food but the chef still cooked all the food infront of us so I don't understand why it took and hours. We truly enjoy the food but please improve on your service.
The food was great as always but the service was the worst. We had to beg for our drinks, which we never got even after we ordered them, we didn't receive all of our food/drinks and the check was given to us before we even had dessert. And no apologies for the lack of service due to being busy or any other excuse.
New cook. He was very slow. Put on no show. Cooked each item separate. I got onions. 15 minutes later I got rice. 15 min later I got chicken. 10 min later I got mushrooms. 20 min later I got my undercooked steak.
I ordered steak and chicken. All sepeately cooked. I only eat it together. It was all cold except for steak.
He was nice but terrible (cook)
Didn't receive part of our meals. One doesn't even get rice. My filet was fatty and chewy (filet not supposed to be). Charged my credit card twice and one of my friends twice bc of error. Packed in like sardines. Chef didn't do any tricks just cooked food. Used to feel upscale now you pay for upscale for mediocre. Was very upset with quality. Drinks were good but very expensive. Overall the company was great but it was not a good birthday experience. Will not go back
The food was outstanding!!! Orlando is a gem and kept the table entertained. Service on the other hand was lacking. We frequent this location 2-4 times a month and it’s hit or miss. I’ve worked in restaurants so I understand there may be issues occasionally but there shouldn’t be a problem every time I come. You rarely see management and that’s the problem at this location. NO MANAGEMENT PRESENCE ON RHE FLOOR ASKING HOW THINGS ARE GOING. Not sure if we’ll be returning for a while or finding another Hibachi Grill to frequent.
This is one if my an my kids worst experience at Benihana's it took the cook almost 45 minutes to come out after we was told they had a half an hour and then when he came out I ask why was you late he showed his shoulders like he didn't care the waiter took our money and kept our change cuz she said she thought it was for her tip we had to wait too long to get refills we had to keep asking a waiter for different things just a very bad experience that day
Service was incredibly slow, it took over two and a half hours to dine. Then, the food was mediocre at best and chef (Angel) must have been new. He didn't put on a show like the other chefs and like you would expect for meals that are $30 to $40 each. Worst of all, he used way too much pepper in his fried rice & cooked meat. Taste wasn't consistent w/ past experiences.
Keeps getting more and more expensive at the same time the quality is slipping. I wont be back.
I don't know where they are getting employees, even my last review from 2016 was absolutely horrible. are they going to temp services and could care less about service?? this time, a bus boy cleaned off a table, wiped all the rice in a pile and walked away, came back, wiped some more rice and walked away. room was cold until the grill was on. we had drinks on our tab that we didn't order and took almost 45 minutes to correct. I absolutely refuse to "bag" my own damn food and I've spent $100 for overpriced rice. again, no tip issued. outback steakhouse has better service than this for $9.95!
where are the original ladies?? they were spectacular with service.
if it wasn't for the food, which is DELICIOUS AND TASTY, OMG!! I would go to another city and hope for better service.
We went to Benihan's to have a nice girl night out dinner with some entertainment. The food was great but the cook was not entertaining and the waitress had to be new. We asked a couple times for refills and kept having to ask and sometimes we would like get the refill. We were disappointed that we traveled 45 minutes for the outcome of eating there. Did the entertaining of the cooks change?
We used to love coming here but it really has gone down hill. The chef was not entertaining at all, he cooked in a weird order. We had most of our food before the salads came out. We had to ask for more dressing because there wasn't hardly any on it. Drink levels went unnoticed. We had to ask for the steamed rice. The guy next to us never got his beer. For the prices you really need to expect better service. We drive far to get here since they closed the one downtown. We probably won't go back.
Had a tableful of family that had a fantastic time(especially since our visit in August was less then acceptable). Our waitress, MJ and chef, Eugeno(?) were phenomenal. The food tasted wonderful when in August, the food and service were both awful! Was disappointed then because of the money spent on an experience that was terrible. Actually should have been given comp. But this time those two employees were great and gave us faith to maybe try it again in a few months.
This was a very bad experience, we were seated at 7:40pm, the cook did not come to our table until almost 10pm. The waitress said something about the cook being upset with her, and that's why he was taking so long. We did get a managers discount, I think the meal should have been FREE. Not sure when I will return back to your restaurant.
Our waiter was not the best. My daughter had to ask others to get things for us. He came in at one point saying he had an 11 top in the other room and pretty much us feel like we were not important. Our reservation was at 6:45. It was close to 9, by the time we finally got out of there. I am used to better service.
Our food was good and so was the chef.
Our chef was new and while our food is always delicious it took a very long time and we ate everything as it was prepared instead of eating it all together. He did his best - he is just learning. We didn't leave enough time for the length of time it took him though.
Probably the absolute worst experience our family has ever had. Let's just say we had a 6:30 reservation and while we sat timely, it took over an hour just to get our soup and I did not eat my main course until 2.5 hours LATER!! Our server was absent more than she was present and our chef NEVER SPOKE A WORD!!! A huge part of this place is supposed to be the chef's entertainment while cooking, well...that did not exist AT ALL. Most of our drink and food orders were WRONG and management was less than stellar in addressing the issues!!!
So VERY DISAPPOINTED!!!
The food is delicious, the servers, the cook, excellent, but I must admit, Benihana has the worst smelling bathrooms I ever been in, and if you want to get a 5 star ratings, updates to the restaurant is a must. Most women love to go in clean smelling restrooms, smelly restrooms are a turn off, sorry.
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