Benihana - Cincinnati

3.9
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2285 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cincinnati is located on Tri-County Parkway between Princeton Pike and Northland Blvd. Relax and enjoy one of our specialty sushi rolls or signature cocktails in our spacious lounge. Looking to host a private event? We can accommodate up to 20 guests in Rocky’s Room, our private dining room. An 18% service charge is added to all guest checks for parties of eight or more.

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What 2285 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.2
food
3.8
service
3.7
ambience
3.5
value
Noise · Moderate
71% of people would recommend it to a friend
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M
Monica
1 review
Dined 2 days ago
Overall5food5service5ambience5

Everything was great. The cook was great and the food was great.

h
happy
Cincinnati
3 reviews
Dined 4 days ago
Overall4food5service5ambience4

Fast service. Nice waitress. Good food. But the time for food to come out and start takes a while.

R
Rachel
1 review
Dined on September 17, 2020
Overall2food3service1ambience3

We were seated at 7:40 pm. At 8:45 pm a manager came to apologize for the delay. Our order was not entered. We ended up getting a discount on our food.

MT
MaryT
1 review
Dined on September 17, 2020
Overall5food5service3ambience5

I usually really enjoy my times at Benihanas. This time service was a tad bit slow. Had to wait for drinks, soup and salad quite a bit longer. But the food was excellent as usual.

MN
MargieN
1 review
Dined on September 17, 2020
Overall2food2service2ambience4

I told our server 3 times, I wanted the steamed rice, not the fried rice. Our chef came, pointed at me, fried rice. I said NO, steamed rice please. He made me fried rice. I said again, I want steamed not fried rice. He asked the server where is her steamed rice. Of course I was charged for fried rice. I do not like fried rice. NOT a happy customer. I realize during these times, things get messed up. It was not busy, however how can you not just bring the steamed rice? The bill paying got messed up. I paid for the meal of the person we were with The server said working on that. Good news, that was fixed. We love Benihana very much. Very high priced for a middle to lower class of service. Where it could all have been classy.

SO
vipSamOH
Cincinnati
60 reviews
Dined on September 15, 2020
Overall2food2service1ambience1

Over the years we've eaten in Benihanas in many parts of th world. Japanese restaurant are usually known for their order, cleanliness, and fresh food. This restaurant lost on all counts. We booked through Open Table for 7:45pm. Arrived at 7:30 and sat the bar which until called at 8:05pm. We sat and froze in the AC until 9pm when our hibachi chef arrived. We finally left at 10:05pm. The food was presented as expected. But it was overprice and overcooked, except for the rice that included crunchy undercooked portions.

The biggest negative was that the dirtiness of the whole restaurant. We didn't want to touch anything — the dirty entry door, the sticky bar top with a joint filled with old rice; dirty rest room doors and floors, unclean hibachi table top/ floor carpet/seating chairs. The facility is not just past its prime...it's a hazard. In this virus season, I've have more concern about other pathogens. We will not be back.

As we were leaving, one at the other diners at our hibachi quipped, 'Had I know how long this would take, I'd have packed a lunch!'

C
Christian
Cincinnati
1 review
Dined on September 15, 2020
Overall4food5service4ambience2

The overall experience was amazing but I had a problem with the room being extremely Cold!!

AH
ArrezH
1 review
Dined on September 14, 2020
Overall5food5service5ambience5

The food is always sooo delicious!!! Unfortunately the last time I went my chef didn't use the garlic butter that we all come for, and I paid for extra hibachi veggies.. I didn't get them!!! The service is always A1, and the food omg is flavorful!! But my last experience wasn't all that. I'll be back next week lol 😉. I hope they got it together lol because I no we have bad days sometimes.

VW
VanessaW
1 review
Dined on September 13, 2020
Overall3food4service2ambience1

I had not gone in years and thought I’d try it. The food is good. But for the cost, the restaurant is really run down and dirty.

ES
ErinS
1 review
Dined on September 13, 2020
Overall2food3service1ambience3

Our lunch started out great with good service but after soup and salads were served we waited almost a hour for our chef to come out. They also never offered us seconds on our alcoholic beverages. The chef was very quite and not the experience that we are used to with hibachi meals. We were very disappointed.

MA
MikeA
Cincinnati
1 review
Dined on September 11, 2020
Overall5food5service5ambience5

Very nice Thank you.

D
Disappointed
1 review
Dined on September 9, 2020
Overall1food1service1ambience1

I had an reservation for 1:45pm didn’t get seated til 2:15 than by 3:00 was still waiting at the table for a cook. We walked out AWFUL SERVICE and the two ladies at the desk are VERY UNINVITING👍🏾

G
Georgetown
Cincinnati
2 reviews
Dined on September 7, 2020
Overall4food5service3ambience3

Food was amazing--Chicko did fantastic
Restroom stinks very bad
Food is way overpriced--$5.20 for fried rice--really???

KE
KellyE
Cincinnati
1 review
Dined on September 6, 2020
Overall3food4service2ambience3

This place has truly gone down hill. I would not plan to go if it is for something special

WL
WilliamL
Cincinnati
1 review
Dined on September 1, 2020
Overall5food5service5ambience5

As always, you have the best food and staff to give great service to the customers.

MD
MikkelD
1 review
Dined on August 30, 2020
Overall4food5service4ambience4

I was there to celebrate a friends birthday, it was 30 minute wait but the food was good. Donate was the chef, he was cordial and food was good.

GF
GreatFoodAndService
Louisville
2 reviews
Dined on August 29, 2020
Overall4food5service5ambience4

The food and service was wonderful! The only con is that it was freezing cold in the restaurant, which made it hard to enjoy the delicious food.

AC
AliciaC
1 review
Dined on August 28, 2020
Overall5food5service5ambience4

Table next to us had a leak from ceiling and nobody from staff acknowledged it until we said something.

LC
LauraC
1 review
Dined on August 28, 2020
Overall5food5service5ambience5

The food is always amazing. I have to dine there at least once a month.

GD
GeorgeD
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

Love the place. Always get good food and service there.

OT
OpenTable Diner
1 review
Dined on August 25, 2020
Overall5food5service5ambience5

My sons bday and my late bday celebration.

OT
OpenTable Diner
1 review
Dined on August 24, 2020
Overall3food3service2ambience2

Server was OK. I think his name was Robert. He rarely came to check on us

Benihana - Cincinnati
Responded on August 27, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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PC
PaulC
Miami
7 reviews
Dined on August 23, 2020
Overall3food4service3ambience4

Traveling to the area for a weekend trip. The food was good. Not happy about lunch being cancelled and the overall price inflation.

I’m guessing they are struggling to stay profitable post pandemic.

We had a good experience but as a long time Benihana diner (20+ years) I was shocked by the revisions to their pricing model.

Aside from that it was a good experience.

Benihana - Cincinnati
Responded on August 27, 2020

Thank you for leaving us an in depth review of your experience on today’s visit. Your comments and suggestions will be shared with our team to improve the guest experience.

Report
R
Rhonda
Cincinnati
1 review
Dined on August 22, 2020
Overall3food3service4ambience2

Waited an hour for a chef after reservation time. Food was bland and way too greasy!

Benihana - Cincinnati
Responded on September 1, 2020

Rhonda, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
DT
DTaylor
1 review
Dined on August 20, 2020
Overall5food4service5ambience5

It was really nice. Keisha took really great care of us!

JT
JordanT
Cincinnati
21 reviews
Dined on August 17, 2020
Overall1food2service1ambience1

My friend treated me to dinner but we were disappointed. We sat at the table for over a hour before the chef came. A hour sitting there. If I make a 3p reservation, I expect the chef to be there much faster than after 4pm. The food was bland. The chef didn’t season anything, just lots of oil. The fried rice tasted like plain white rice with veggies. The steak had no taste. The waitress charged the wrong card for the meal as well and we were out $100 for a couple days due to that error. This place was not my pick but it was my friend’s and we wasted time and funds.

KB
KwameB
1 review
Dined on August 16, 2020
Overall1food1service1ambience4

We had an 8pm reservation. We got our soup and salad at 8:45. The soup had plastic in it. The manager came and apologized and offered us a discount on the soup only. Our chef finally came at 9:10pm

NS
NSCincy
1 review
Dined on August 15, 2020
Overall4food4service4ambience4

I’ve eaten at this location before and as usual the food and services were very good.

OT
OpenTable Diner
Cincinnati
2 reviews
Dined on August 13, 2020
Overall5food5service5ambience4

When you go ask for Kylie! She is one of the best in the service industry. She was very attentive and had great anticipation. She made my family and I feel like more than customers for the time you are with Kylie you will feel like family. She even sang to us in Japanese!!

OT
OpenTable Diner
1 review
Dined on August 11, 2020
Overall5food5service5ambience5

My wife and I had a wonderful time. Great hospitality and kind efficient service.

MS
MaurineS
Cincinnati
1 review
Dined on August 10, 2020
Overall1food2service1ambience3

Prices are too high for the amount of food u get and drinks are way overpriced. The waiter also did not know what he was doing.

SK
SimonK
Cincinnati
1 review
Dined on August 4, 2020
Overall5food5service5ambience5

Everything was great, we took our 7 year old there as a belated birthday dinner. Our chef was extremely entertaining for him and was very friendly. Food was fantastic and staff was friendly.

BA
BrittanyA
1 review
Dined on August 3, 2020
Overall5food5service5ambience5

Awesome dinner! The chef was super upbeat and kept us laughing the whole time. He was amazing with my niece. The servers were on top of their game. I definitely will be coming back.

y
yvone
1 review
Dined on August 2, 2020
Overall2food2service2ambience1

I have ate at Benihana's several times in the past in TriCounty and also in Texas. I was extremely this time. The food was not that good tasted like oil too much cooking oil r whatever the use on the grill. With this experience I would seriously have to think about returning which is really sad because it was my favorite place to eat. The people that sat at the other end of the table was great there very friendly. The cook not friendly at I have never had this kind of experience here or at any other Benihana's.

d
vipdavey
Cincinnati
45 reviews
Dined on July 31, 2020
Overall5food5service5ambience4

Was a bit warm, perhaps ventilation was not working at 100%. Food was YUMMY!

TP
TonyP
1 review
Dined on July 29, 2020
Overall4food5service5ambience4

Great food and great chef! The food is always fabulous but the other customers are not most of the time!

HP
HeatherP2019
Cincinnati
2 reviews
Dined on July 28, 2020
Overall5food5service5ambience5

It was nice to get out and have a nice dinner!

OT
OpenTable Diner
Cincinnati
12 reviews
Dined on July 27, 2020
Overall4food5service4ambience4

We love to celebrate almost any event in our lives. Benihana is the to go place. I also love to bring any guests out of town.

OT
OpenTable Diner
1 review
Dined on July 26, 2020
Overall2food2service2ambience2

It was my birthday celebration. Food and cooking performance were good. It is just not even close to worth the cost of dining there. $250 for a normal meal for 4 people is just outrageous for the value. I could have gone to a premier steakhouse for that.

OT
OpenTable Diner
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

We go a few times a year. Sign up for the birthday club deal. You get a discount. Consistently good food and love the Blue Ocean drink. Always a pleasure to go back.

FAQs

Benihana - Cincinnati does offer delivery in partnership with Postmates and Uber Eats. Benihana - Cincinnati also offers takeout which you can order by calling the restaurant at (513) 772-4800.

Benihana - Cincinnati is rated 3.9 stars by 2285 OpenTable diners.

Benihana - Cincinnati does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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