Benihana - Cincinnati, OH

Benihana - Cincinnati, OH 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   John VIP

   Cincinnati13則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Our chef was fabulous. Our server was super attentive and helpful. It’s not cheap but I do think it is quality food and it was good! We left stuffed. It was Mother’s Day and everyone in the family loved it.
   

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2. T

   Tara VIP

   Cincinnati21則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our chef , Javier was awesome ! It was a great mom's day meal !
   

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3. A

   Andre

   Cincinnati4則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Delicious as usual. Just don’t like how they wait to build seating, which leads to a longer wait time. I then that a great lunch
   

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4. S

   Sandy

   Cincinnati3則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Service and food were very good. Waitress attentive and chef was a lot of fun. Whole experience was worth the hour drive.
   

   Benihana - Cincinnati, OH已於2025年4月30日​回覆

   Thanks for the feedback, Sandy! We're thrilled to hear that you enjoyed your experience at Benihana - Cincinnati, OH. It's wonderful to know that our service and food met your expectations. We're also glad that you found our chef to be a fun and attentive one. We strive to create memorable experiences for our guests, and your feedback lets us know we're on the right track. We appreciate your kind words and look forward to serving you again soon. Best, The Management Team
   

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5. B

   Beth

   Unspecified1則評論

   3.0

   在2025年4月25日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 2

   Too loud. It was not enjoyable with family because you couldn't hear each other. We had 10 people squeezed into one side of the table. We had little space and the environment wasn't promoting conversation...too loud
   

   Benihana - Cincinnati, OH已於2025年4月29日​回覆

   Thanks for the review, Beth. We're sorry to hear that you found the noise level to be too high during your visit to Benihana - Cincinnati, OH. We understand how important it is to have a comfortable dining environment and we'll certainly take your feedback into account as we continually strive to improve our guests' experiences. We're glad to hear that you enjoyed our food and service. We hope to welcome you and your family back for a more comfortable dining experience.
   

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6. S

   Sharon

   Cincinnati11則評論

   1.0

   在2025年4月13日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   The restaurant feels old & tired. Bathrooms were a mess & service was very slow.
   

   Benihana - Cincinnati, OH已於2025年4月25日​回覆

   Thanks for the feedback, Sharon. We're sorry to hear that your experience at Benihana - Cincinnati, OH didn't meet your expectations. We take your comments about our facilities seriously and will work on improving them. We're also sorry to hear about the slow service you encountered. We strive to provide our guests with a comfortable and enjoyable dining experience, and we regret that we fell short in your case. We appreciate your honesty and will use your comments to make us better. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Cincinnati, OH Management Team
   

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7. S

   Scott

   Cincinnati14則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I updated my review for this location because it had made a complete turn around from what it was. We walked in and the restaurant looked and smelled clean. Past visits it was not well maintained. Im not sure if they have new management, or whatever the change was it definitely had a positive impact for us. This was the second visit within the past two months of very positive feedback. Service and food were excellent. Also we were in and out much faster which is a plus. All around enjoyed our visit and we will be visiting more often because of the positive changes.
   

   Benihana - Cincinnati, OH已於2025年4月14日​回覆

   Thanks for the feedback, Scott! We're thrilled to hear that your recent visits to Benihana - Cincinnati, OH have been positively impacted by our efforts to improve. We're glad to hear that our service and food met your expectations and that you were impressed with our faster dining experience. We're committed to maintaining these positive changes and we look forward to welcoming you back for more enjoyable visits in the future!
   

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8. R

   Rina

   Alabama1則評論

   1.0

   在2025年4月12日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 4
   4. 氛圍 1

   Way too much garlic. Incredible amounts. Everything tasted like it. Also way too many onions.
   

   Benihana - Cincinnati, OH已於2025年4月14日​回覆

   Thanks for the feedback, Rina. We're sorry to hear that our garlic and onions didn't meet your taste expectations. We strive to provide delicious food, and your comments help us improve. We're glad to hear that our service was satisfactory, but we acknowledge that we fell short on this occasion. We appreciate your honest review and hope to serve you better in the future.
   

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9. S

   Stan

   New Orleans1則評論

   3.0

   在2025年4月11日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   Worst chef on staff and very slow. Easy to compare while all the other tables are getting service in comparison.
   

   Benihana - Cincinnati, OH已於2025年4月20日​回覆

   Thanks for the feedback, Stan. We're truly sorry to hear that you had a less than satisfactory experience dining with us at Benihana - Cincinnati, OH. We pride ourselves on the quality of our food and service, and we regret that we didn't meet your expectations on this occasion. We appreciate your honesty and will definitely take your comments into consideration as we continuously strive to improve our guest experience. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Cincinnati, OH Management Team
   

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10. M

    Michael VIP

    Cincinnati6則評論

    5.0

    在2025年4月6日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Our chef, Robert, was awesome!! Been to a lot of Japanese steakhouses in my life and he definitely is one of the best. Worked hard to not only entertain but to make our food taste virtually perfect....... This place has become our go to spot here.
    

    Benihana - Cincinnati, OH已於2025年4月8日​回覆

    Thanks for the review, Michael! We're thrilled to hear that you had an awesome experience at Benihana - Cincinnati, OH. It's wonderful to know that our chef's efforts to make your food taste virtually perfect made your dining experience memorable. We strive to provide excellent service and it's great to know that we were able to do that for you. We look forward to welcoming you back to our go-to spot.
    

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