Benihana - Cincinnati

3.7
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2055 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cincinnati is located on Tri-County Parkway between Princeton Pike and Northland Blvd. Relax and enjoy one of our specialty sushi rolls or signature cocktails in our spacious lounge. Looking to host a private event? We can accommodate up to 20 guests in Rocky’s Room, our private dining room. An 18% service charge is added to all guest checks for parties of eight or more.
What 2055 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
4.1
food
3.6
service
3.4
ambience
3.3
value
Noise · Moderate
75% of people would recommend it to a friend
5
4
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KB
1 review
Dined 3 days ago
Overall 4food 5service 4ambience 5

Great place to dine with friends and family for special events and/or family night.

AD
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Our server and chef were wonderful. We will definitely be back.

OT
Cincinnati
1 review
Dined 7 days ago
Overall 3food 5service 5ambience 2

The food and the servers were very good. However the heat was out and it was so cold in there. The host did warn us of the heat being out but we stayed and uncomfortably cold. Also we had a reservation but it still took an hour and a half to eat and cash out and that is just too long for lunch when you have to work.

TC
1 review
Dined on October 14, 2019
Overall 5food 5service 5ambience 5

Great food! Good chef? Good Server! I would recommend this place to anyone.

AB
1 review
Dined on October 11, 2019
Overall 2food 2service 1ambience 2

The food was very disappointing. I ordered medium rare but got well. The cook and another waitress from the table behind us started arguing in front of everyone. I think our waitress might’ve been new but was so slow! We ordered an appetizer but never got it, and it was still on the check.

TF
1 review
Dined on October 11, 2019
Overall 3food 2service 3ambience 4

I've been a fan of Benihana for decades (yes decades; I am an old person.) Recent ingredient changes have me shaking my head NO. Items cooked on the flat grill had the same "off" taste; I personally believe they have changed type or brand of cooking oil. So disappointed.

DN
Cincinnati
1 review
Dined on October 9, 2019
Overall 3food 3service 3ambience 3

Our food was okay. I love Benihana, however, it totally depends on your chef. This chef did not use any sesame seed and that changes the flavor totally. He also kept asking us, the table of 7, all same family, if we were going to eat like the veggies or the shrimp. When some folks replied no, then he wouldn't cook it. This made us furious, as we put it on the other plates and take it home. We paid for it already.
I was less than impressed this time.

OT
Cincinnati
2 reviews
Dined on October 9, 2019
Overall 1food 1service 1ambience 1

My sisters birthday and the service was very bad

OT
Cincinnati
1 review
Dined on October 7, 2019
Overall 4food 4service 5ambience 4

It was a nice atmosphere celebrating my birthday with my husband and kids. It was my husband’s first time here and first time tasting shrimp. We will definitely be back!

B
Los Angeles
3 reviews
Dined on October 4, 2019
Overall 3food 2service 1ambience 4

Our waitress was absolutely terrible. Slow doesn’t even describe it. Didn’t bring the rice until people had already finished the main course what good is it then. Appetizer arrived after we reminded her in the middle of the meal. Chef was new we believe though he said he wasn’t. He cooked part of the veggies then cooked the meat then cooked the other veggies. Itching came out together or in the right order. Chicken sat on the grill the whole time and was extremely dry. We watched another chef and he had all the veggies on the grill at the same time. Just didn’t make sense. Worst service I have ever had at a Benihana and they weren’t even busy.

CW
1 review
Dined on October 4, 2019
Overall 4food 5service 3ambience 4

Chef was awesome!! Food was great!! Servers were to inexperienced so that portion of the lunch was horrible. I will be back because that’s not going to take away the fact that the place is amazing!!

TB
New York Area
3 reviews
Dined on October 3, 2019
Overall 1food 2service 3ambience 2

We were very excited about trying Benihana and wanted it to be special for our overseas friend visiting for my birthday. My birthday was never acknowledged and the Chef’s only trick was ‘butter flying’ which wore very thin after the fifth go. The food was over salted and had little taste. It’s possibly the worst Benihana we have visited.

k
Cincinnati
1 review
Dined on October 2, 2019
Overall 5food 5service 4ambience 5

Very good service from
Chef. Will request him again.

d
Cincinnati
2 reviews
Dined on September 30, 2019
Overall 2food 1service 4ambience 3

I had sushi items that were terrible

MS
Cincinnati
1 review
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

We love Benihana. The chef was great with his theatrics. The service was very good. The food is excellent!!

OT
Cincinnati
6 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Had a great time and had fun dining partners. Our chef was fantastic! He had new tricks and the food was by far the best I’ve had.

LM
Cincinnati
1 review
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Food and service was great - enjoyed the entire meal.

KW
Cincinnati
1 review
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Great service, food and ambiance! Our Chef - Eugenio was excellent! He was efficient and the food was delicious! We had reservations for 2:15 and we were back in our car by 3:20!

D
Cincinnati
1 review
Dined on September 19, 2019
Overall 2food 1service 2ambience 2

The service has really declined. After being told my party would be eating in the lounge our order wasn't taken for 30 min. The order was put in wrong because he insisted on not writing it down. I dont eat red meat at all and thats what was brought to me. After sending it back I learned that they swiped off the steak and nd threw chicken on the plate instead of remaking it. Which also caused everything else that came with the meal to be cold. When the plate came back it still had 2 strips of steak on it, which is how I knew what I mentioned above. Both of my toddlers who were with me has been very sick since the dinning experience. And I am almost certain its due to the meat interaction and their vegan .

KR
1 review
Dined on September 16, 2019
Overall 2food 2service 1ambience 5

My table waited at least ten minutes for our server to arrive at the table. She told us “no one told her she had a table.” I felt like our chef rushed through our meal. My rice was not really fried and still seemed like steamed rice. I was not told that fried rice was more expensive and could not just be substituted in the 5- course meal. I also never received my green tea with my 5-course meal. This was my first time there and I was very disappointed in the service and overall quality of the food for the price that I paid for two meals.

A
Cincinnati
1 review
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

Out chief was absolutely amazing as well as our waitress! Both funny and super nice! Loved the whole experience as always!

KD
1 review
Dined on September 16, 2019
Overall 4food 4service 3ambience 4

The food almost always ends up being great. Our chef had issues with our orders and even combatted with other patrons at our table over TERIYAKI SAUCE of all things!! He Didn’t put the spicy sauce on our chicken till after he served it to us and we had to remind him . Our server MJ was great as she always is. I eat Benihanas frequently and will always request her.

FU
Cincinnati
1 review
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Celebrated a birthday and had a great time. Great food and good times rolled. 5 stars

v
Los Angeles
1 review
Dined on September 13, 2019
Overall 3food 4service 3ambience 3

The food was good, I thought it was a little overpriced. The evening wasn’t as much fun or entertaining as on a previous visit years ago to this establishment or our recent visit to a Japanese steak house in northern Ohio. The chef wasn’t Japanese, he didn’t converse with us at all or put on any kind of show/entertainment while preparing our food. We probably won’t visit this restaurant again, we’ll wait until we return to Cedar Point to enjoy a Japanese steakhouse.

TH
1 review
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

For the last 5 years My sister and I have made it a Tradition to come here every year for our Birthdays. We absolutely love this place!

VJ
Cincinnati
5 reviews
Dined on September 12, 2019
Overall 3food 4service 3ambience 2

Very hot in the building diminishes the overall experience

BB
Cincinnati
1 review
Dined on September 11, 2019
Overall 3food 5service 5ambience 5

FOOD WAS EXCELLENT!! BUT THE CHEF WAS KIND OF SLOW COOKING.
OUR TABLE WAS THERE AN HOUR AND 45 MINUTES . ONE COUPLE GOT BOXES AND PUT THERE FOOD AS IT WAS BEING COOKED. A TABLE THAT SAT AFTER US LEFT BEFORE OUR FOOD WAS DONE.

SE
Cincinnati
1 review
Dined on September 10, 2019
Overall 2food 2service 1ambience 2

We've been dining at Benihana for several years, very dissatisfied with our most recent experience. First, it was blazing hot in there- they had portable air units sitting in the room to assist but it DID NOT help, besides they looked very tacky! The service was horrible, had to ask multiple times for refills and still didn't get them! The waitress never asked how my steak was to be cooked and the "cook" just assumed apparently that I wanted it well done. Wrong! I would have liked it Med-rare. I had to wait for it to be remade and they forgot my order of Xtra mushrooms -had to wait on them to be cooked as well. To top it all off...we made a reservation for 7pm, understandably waiting to fill a table but why if I make a reservation and someone else does and shows up late do I have to be held up from my dinner to wait.
I think this will be our last visit.
Prices are increasing and the establishment has gone completely downhill.

OT
Houston
2 reviews
Dined on September 9, 2019
Overall 3food 3service 3ambience 3

Portable air conditioners we setup and not keeping the building cool. The chief rushed through dinner - just not the regular Benihana experience I have come to expect.

R
New York Area
3 reviews
Dined on September 9, 2019
Overall 2food 3service 1ambience 1

Bathrooms where a disaster, puke, overflowing (women). No AC in the whole building. Portal units were struggling to keep moderately warm. Service started out fine but slowed down once the main food was served, took 30 minutes to get the check and pay.

OT
Cincinnati
2 reviews
Dined on September 9, 2019
Overall 2food 4service 2ambience 3

It was a birthday dinner. I went to rest room when I first got there, restrooms was horrible dirty and dingy and we was sat down had to wait on other people to get there. Waitress didn’t get refills quickly had to wait on drinks after being empty for awhile. Place just need cleaned up . Was just dirty all over

LW
Cincinnati
1 review
Dined on September 9, 2019
Overall 4food 4service 3ambience 3

Prices went way up since we’ve been here last. Our hibachi chef barely said a word other than reading back our orders. He didn’t do any fun tricks while cooking other than the steam engine. We at least got our meal in a timely order. I felt bad for the table seated after us. Once they got their soup and salad, they sat waiting about 40 minutes before a chef came to start their meal!

h
1 review
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

I live going to Benihana it’s my favorite place to go when celebrating special occasion

S
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Great food, great service. Andre was our chef and Sierra was our server! We had an amazing time

H
1 review
Dined on September 5, 2019
Overall 2food 4service 1ambience 3

The Benihana chain is usually one of our favorite restaurants. When we went to the one in Cincinnati, we were not impressed. My girlfriend is severely allergic to shrimp and we both expressed this to our server multiple times, others at the table also knew and were surprised when the chef came out, and acknowledge the allergy and started cooking the shrimp. He started touching the vegetables with the same tools, that were used with the shrimp. We spoke up and he apologized, finished cooking the shrimp and seafood before he cleaned the rest of the tools and the grill. Unfortunately, this did not save my girlfriend from not experiencing bad symptoms of her allergies. The waiter did not get our bill and another couples bill at the table correct either. He charged us for 3 extra rices, totaling 5 rices instead of two.

OT
Cincinnati
7 reviews
Dined on September 2, 2019
Overall 5food 5service 5ambience 3

Went for my birthday celebration. Food was excellent as well as the service. They had a temporary a/c system running which was loud.

Overall had a great time.

VP
Cincinnati
1 review
Dined on August 28, 2019
Overall 5food 5service 5ambience 3

Our chef was the best one out of the last 3 times I have been there. Food was delicious,name tag had Chico. The server was also great but I didn't get her name,I wish I did.

JM
1 review
Dined on August 27, 2019
Overall 3food 4service 2ambience 2

Very disappointed with the service we received. Salad plates weren’t cleared, drinks weren’t refilled, orders were messed up. We had 3 birthdays at our table & no one came out to sing. The air conditioning must not have been working correctly, it was very hot and sticky in the dining room.

KG
1 review
Dined on August 24, 2019
Overall 3food 3service 2ambience 4

I usually would recommend this place to anyone. We brought some guests this time that had never been here before. I hyped it up like always. We were all very disappointed. Our waitress had all of the orders right when she read them back to us. We received our soup and salad very quickly. The chief forgot half the food and had to keep running to the kitchen. He didn’t try to entertain at all, just ran through the steps. He read the order wrong for my husband. We corrected him and he ended up getting what he wanted. He was very rude about it. Our guest never got his noodles that he substituted instead of rice. He had to ask the cook. He was extremely rude and stated it wasn’t on his check even though he read it correctly back to us the first time.. I feel like this place is going downhill. The bathrooms were gross, they had no air working on one side. They had a makeshift air vent in the middle of the doorway. Very unhappy with this visit. Not sure when or if I will be returning.

OT
Cincinnati
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Excellent food and service

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