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Party Size
For 2
Date
Today
Time
7:00 PM
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Booked 17 times today

Benihana - Cherry Hill

4.1
712 reviews
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$30 and under
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Japanese
Top Tags:
  • Good for Groups
  • Good for Birthdays
  • Special Occasion
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cherry Hill is located right across the bridge from Philadelphia, at Points Plaza, where Routes 70 and 38 merge. Enjoy a cold or hot sake in our spacious bar and lounge, or take a seat at our sushi bar for fresh nigiri and specialty sushi rolls.
Looking to relax after a long day? Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.
Dining Style
Casual Dining
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Cuisines
Japanese, Sushi, Steakhouse
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Hours of operation
Lunch: Monday - Friday: 11:00 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm

Dinner: Monday - Thursday: 3:00 pm - 9:30 pm, Friday - Saturday: 3:00 pm - 10:30 pm, Sunday: 3:00 pm - 9:30 pm.

Happy Hour: Monday - Friday: 4:00 pm - 7:00 pm.
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Phone number
(856) 665-6320
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Cross street
Route 70
Additional
Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Wine
What 712 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.4
food
3.9
service
3.9
ambience
3.7
value
Noise · Moderate
83% of people would recommend it to a friend
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4.0Dined on June 9, 2018

Despite a reservation, we waited about 30 minutes for a table. When an employee realized we were not seated and were the only two people still waiting for a table we were seated. She curtly said, "I thought someone took you already." Ironically, we were seated with a family celebrating a birthday who arrived well AFTER we came in. I recommend the employees at reception take more special care to seat reservations promptly and pay attention to people waiting. Food was deli and servers were great.

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5.0Dined on June 8, 2018

It was my sons 12th birthday- he enjoyed it

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3.0Dined on June 4, 2018

Food, service and chef were all not good or what we are used too from benihana. Feel like the place is going down hill. Highly disappointed

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1.0Dined on June 2, 2018

Do not dine here. Seriously. 6:30 reservation with 6 kids for a birthday , 6:30 reservation and they didn’t start cooking until 8. Seriously understaffed. Took so long we had to go to bar for a drink. $50 later, not comped. Then dinner took so long one of the kids got sick and had to be driven home. Luckily, everything was so slow, my wife made it back for dinner after driving the poor kid back to Philly. Only eat here if you have literally 4 hours to blow. But, they have preprinted cards for a free appetizer next time- too bad there will never be a next time. Life is too short to spend another evening at this establishment. Sad thing- they know they are understaffed, but instead of reducing the number of dinners they serve, they just have everyone enjoy a miserable experience. Consider yourself warned. Look at my other reviews as I rarely if ever trash a place on a review.

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4.0Dined on May 29, 2018

I won't say much. Great tasting food, fun chef, and comfortable atmosphere. Happiness on a plate. Enough said.

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2.0Dined on May 26, 2018

The food was underwhelming and the shrimp was not cleaned. We were incredibly disappointed in the service and the quality of the food. The chef was full of personality, but obviously couldn't help what was being served.

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3.0Dined on May 23, 2018

I was really looking forward to this meal. We don't visit very often but when we do we always have a great experience. We were there this night to use my birthday coupon. This time was much different. The chef wasn't very good and I don't feel we got our monies worth. The food wasn't cooked very well and I don't think we got the correct portions. I ordered the filet and chicken breast combo and got FOUR pieces of chicken. And they were charred. You would have thought that they came off of a BBQ grill. We will be back soon since my husband just received his birthday coupon, but I will be sure to mention that we DO NOT want Daniel as a chef.

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3.0Dined on May 21, 2018

We had a reservation for 7 and arrived at 6:40. We were told we would be seated closer to our reservation time. We didn’t sit until almost 7:30. The food came quick, however. The lady at the front desk explained that there were not enough chefs working that night. Most people make reservation for this restaurant, so I would think that they’d staff accordingly.

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5.0Dined on May 21, 2018

My sis had never been here and she loved it! My daughter and I come somewhat often:)

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2.0Dined on May 19, 2018

Benihana of Cherry Hill has been a go-to spot for some of our family celebrations, but unfortunately this will no longer be so. First, we waited over a half-an-hour past our reservation in a crowded lobby with no available seats. Once seated, the beverage and appetizer server was slow and forgetful. The ladies room was a mess, and at least one stall was out of toilet paper. The hibachi chef was mediocre at best, and actually recommended ANOTHER nearby Japanese restaurant. The restaurant apparently ran out of WHITE RICE, so that some of our party did not get any rice until after they had finished their meal. They were not even offered different rice. Finally, the floor/carpet was so dirty that our feet stuck as we walked--we confirmed that we all felt that. This is completely unacceptable.

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5.0Dined on May 14, 2018

Mother’s Day

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4.0Dined on May 13, 2018

Great food and drinks. My only complaint is the bathroom. It needs major overhaul.

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4.0Dined on May 13, 2018

Mothers day

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5.0Dined on May 13, 2018

Food was great as always. Chef made experience very friendly.

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2.0Dined on May 7, 2018

Service was extremely to slow , when there’s large groups you should have enough staff

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5.0Dined on April 29, 2018

Great food as usual! We have been here many times and have never been disappointed. The fried rice is better here than anywhere else! Menu offerings are much more extensive than other Japanese restaurants. The atmosphere tops all the others as well. The design has a more private feel instead of the "one-room" feel of other places. This is a great place to go for any size party!

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3.0Dined on April 23, 2018

Happyy Niece had a 30.00 birthday coupon because for the amount of food for not worth it. Also, we both were celebrating out birthday and no singing or anything. I won't be going back. Food was tasty just not enough.

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2.0Dined on April 22, 2018

Food was good. Took twenty minutes after our reservation to get sat, and it took another hour to even get a cook which was disappointing.

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1.0Dined on April 22, 2018

I had a 7pm reservation. I arrived at 6:50pm only to have to wait for almost 20mins to be seated, and never be told sorry about the wait or given any acknowledgement of the time we had been waiting, then it took another 10 mins before the waitress came out, then other 10mins before the chef came only to have the waitress forget to serve our salads before the chef came out and started cooking. The chef himself was not personable and friendly as the others chefs I’ve had at the Plymouth Meeting location. On top of that he didn’t let the vegetables cook through enough and some of the rice was hard. This was my first and last time at the Cherry Hill location.

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3.0Dined on April 21, 2018

I have visited Benihana a many of times before, the server was very friendly but not fast with tge tables request. It wasn’t crowded either, so things should have come out a little quicker. The chef was not friendly at all and messed up the young ladies take out order whom sat adjacent to us; after he asked her serveral times wether she wanted mushrooms. In all the years I have visited the restaurant the chef was always interactive with the guest. Maybe things have changed.

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3.0Dined on April 16, 2018

Birthday celebration

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2.0Dined on April 12, 2018

The waitress took 30-40 minutes to bring our check and had a very rude tone. Other than that the food was about a 8/10. The rice was really chunky and stuck together.

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5.0Dined on April 11, 2018

Only criticism would be the alcoholic drinks each time I've gone are pretty watery even without ice.

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4.0Dined on April 9, 2018

We decided to come here to celebrate my daughters 5th Birthday! The kids loved it! All the tricks and use of the grill was awesome!!

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1.0Dined on April 8, 2018

Worst service ever! Manager Lucas was neither surprised or concerned with any of the numerous complaints he received from all of the tables around us. Actually brought out 3 different drinks all appeared to have skin like particles floating in them. Chef apologized more than the manager and even seemed embarrassed over the dirty drinks and lazy staff members. Avoid this location like the plague!

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3.0Dined on April 7, 2018

I made a reservation here for 5:00 to celebrate my birthday with friends. We were seated after about 20 minutes and we waited another 30 minutes at least before the chef came to our table. The server was extremely inattentive. Luckily the food was delicious and that is why I’m not giving one star for this restaurant.

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5.0Dined on April 7, 2018

It was my first time there and it was an amazing experience!

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5.0Dined on April 1, 2018

Love it can’t wait to come back everything was good

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5.0Dined on March 30, 2018

It was our first visit. Great food and chef very entertaining. Can't wait to go back!

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5.0Dined on March 28, 2018

It was great

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5.0Dined on March 25, 2018

It was a great time

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4.0Dined on March 23, 2018

I always have a great time here. Andrew is the best chef. He never disappoints on food, service and experience. Our server David was not so good. He forgot our brown rice request even after we reminded him 3 times. When our food was ready he said they ran out and it would be 15 minutes for more. After an hour of cooking I know that was a lie and he never put our order in. His drink/appetizer service was just as bad. Luckily we were able to enjoy ourselves in spite of his ineptitude. We will certainly return to this restaurant again and again.

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5.0Dined on March 23, 2018

It was great. New server needs more practice.

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5.0Dined on March 22, 2018

I have never had a bad experience here the service is awesome and show by the chefs is always great to watch. The food is amazing we dine here often!

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4.0Dined on March 18, 2018

The food was very flavorful and our chef was entertaining.

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3.0Dined on March 18, 2018

We quite often visit Benihana, once or twice a month. They were not overly busy this evening and the service was terrible. We had to go to the receptionist to let them know that we have been sitting at the table for 25 minutes and not one person came to the table to offer water or to even see if we have been greeted by a waiter/waitress.
Dinner usually takes about 1 1/2 hours to 2 hours from beginning to end and we were there for just about 3 hours.
Waiter was not attentive to our table whatsoever! The manager didn't seem to care very much after it was brought to his attention.
One of the worst nights we have ever experienced there. Now it will not deter me to eating there again but if we shall ever come across the waiter again, I WILL ask for a different table.

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5.0Dined on March 17, 2018

The food was excellent and so was the service! Mike took good care of us and was very responsive and attentive. We went to celebrate a birthday and had a great time. Although the wait was longer than expected despite all the empty tables, we had a fantastic experience. Would definitely recommend to others.

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3.0Dined on March 17, 2018

I made reservations and got there five minutes early and still waited twenty minutes before I was seated, the portions are getting smaller and the price is going up, three people order chicken two pieces were on the grill and they cut one in half I felt like they are giving kids portions to adults. When you come in to the hostess stand the young girl who works there is more worried about who is going to pick her up then helping the guest in a timely and professional way. Everybody needs a job but if you are going to have a bunch of young people run it teach them customer service. On a positive note the food is still good and the cooks at the table always are pleasant and prepare the food well.

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2.0Dined on March 17, 2018

Had reservations . Had to wait 30min after because they didn’t have enough chefs. Then when ordering told them I was allergic to shellfish and she said they would cook it in the back . Could have went to a regular restaurant . Other types of these restaurants cook the shellfish last .

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2.0Dined on March 17, 2018

Waiter and cook wasn't a team. Cook had to keep going to the back to get things the waiter was suppose to get. Cook was nice but half the experience is the show and the interaction between cook and customers. It wasn't any. I use to hold Benihana and a higher scale then Hibachi on Del ave butvwhen I went to hibachi the next day for a B-Day lunch. The cook all the cook did just about every trick and interacted with us the whole time.

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