Nearby points of interest
Nearby points of interest
About Benihana - Cherry Hill
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cherry Hill is located right across the bridge from Philadelphia, at Points Plaza, where Routes 70 and 38 merge. Enjoy a cold or hot sake in our spacious bar and lounge, or take a seat at our sushi bar for fresh nigiri and specialty sushi rolls.
Looking to relax after a long day? Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.
Pennsauken, NJ 08109
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Friday: 11:00 am - 3:00 pm, Saturday - Sunday: 12:00 pm - 3:00 pm
Dinner: Monday - Thursday: 3:00 pm - 9:30 pm, Friday - Saturday: 3:00 pm - 10:30 pm, Sunday: 3:00 pm - 9:30 pm.
Happy Hour: Monday - Friday: 4:00 pm - 7:00 pm.
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Wine
Benihana - Cherry Hill Ratings and Reviews
The cook was new. He was not skilled in the ways of the restaurant. He cut all of the meat and seafood in huge pieces which were very difficult to eat considering we were eating with chopsticks.
Server was also new. Very slow and inefficient in getting drinks and cleaning up dirty dishes. He took our birthday photo, but. Ever brought it to the table.
Another person at our table who wasn’t in our party took a fried rice that wasn’t hers. This left me without fried rice after the chef passed all the portions out. When he looked confused , She said she ordered white rice. He quickly asked someone to go to the kitchen and bring out more rice and chicken for me. I appreciated that but I was VERY upset management didn’t do anything.
We had reservations for 3 people to celebrate a birthday. When we arrived, Jeremy, the “manager,” tried to squish us into a table by putting 3 of us in less than 2 people place seatings (the other 5 people at the table were unfortunately obese and there was only 1 1/2 sears left. They could not even get our chairs to fit in and my mother who is 84 was pushed off of the table completely no matter how we tried to adjust seats. Jeremy knew he couldn’t get the 3 chairs in and was the most rude and obnoxious person I have ever met. He said he really didn’t care and if we didn’t like it to leave. My 9 year old nephew started to cry. We said he ruined my mother’s birthday, and he said “write a bad review.” It didn’t matter to him. An event planner, Brenda, saw what was happening and came over and put us at a regular table with 5 other people. Although she saved the dinner, we will not return.
The service was lacking. Took a super long time to get our check. This was after the chef didn’t make one of our entrees. So we had to wait for them to fix the bill. Then they charged for something they shouldn’t. Had to wait again. Probably an extra 30 minutes just to fix the bill. The waitress hair was so long when she turned around it got all over the utensils. Thr tricks from the chef were lacking. It’s a shame the food was good. But don’t see us going back.
The food and service were very good. The waitress and chef were very attentive.
Our only problem was when the check came and were told that the gift card was no good. I tried calling the phone number on the back of the card, only to be told that gift card problems could not be handled over the phone. I went to the web site, only to be told that gift card problems are not handled on the web site. I called the restaurant, only to be told that they cannot handle gift card problems. I got the corporate phone number from the manger and called, but they were closed for the day. I called the next day and was told to send the gift card information to an email address. A couple of days later, they sent an email saying the gift card was defective and they will issue a new one.
I am a frequent goer and as I continue to visit there as been changes that doesn't have me satisfied. I don't like that we are not seated immediately upon arrival, you have to wait until all parties in your reservation arrive in order to be seated. However, I don't see the point of waiting when it takes about a half an hour for the chef to come out to the table and prepare your food. I also do not like that you cannot request a chef of whom you desire upon making a reservation. I also am not happy with the fact you are only allowed to use a Birthday gift credit only Monday-Thursday's and not weekends, well that's he typical times that most people get together with family and friends..
It was just ok for me. The Hibachi food of course was delightful. We had a great cook, great attitude we loved Salvador. Otherwise it was 3 out of 5 stars. They should really step it up with the service staff and do some physical amendments to their facility. The cost is not cheap for dinner and when you pay good money your overall experience should be exceptional.
My husband & I go to this Benihana twice a year for our birthdays. This time around was my husband's birthday & we had a reservation for 7:30 for 2 people. As per usual, we arrived on time but did not get seated until there were enough people to fill a table of 8. So we waited until 8pm for 6 more people before we were even seated. Once seated we then sat there for another 45 min or so before our chef even came over to begin cooking. So we didn't get our chef until 1 hour & 45 minutes after our reservation. By the time we were done eating, it was nearly 10:30. What made matters worse is that a group that walked in at 8pm was seated right after us & got a chef well before we did. Another table near us has 2 people leave because they were tired of waiting for their chef to arrive.
I feel as though I wrote this exact same review the last time we were there for my birthday. What is the point of having a reservation if we still waited 1 hour & 45 minutes? It is clear to us now that this is not just bad luck. This is how this particular Benihana is run. I think our time at this location is complete. With an infant at home, we can not afford to have our time wasted. Nor should we. Nor should anyone.
So the first time we went to this location we got the girl and this time this visit we got our again there was some complete difference and it was great! The first time we had the girl she wasn't interactive she didn't seem to really want to be there that's what it felt like but this time she was more attractive she was laughing she was having fun and that made us interact more and that's the whole thing about Benihana is interacting and getting a great show and enjoying some great food with some friends and family.
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