I made reservations on OpenTable and I left a message that it was my birthday celebration and to see if they can cook my food and olive oil. When we arrived the manager ask to see if we have reservations and she told us one second they was getting the tables together we set over the hibachi our waitress was nice and also the chef and we had the whole Hibachi Table to our self it was so nice I ordered the chicken and shrimp which was to die for and my husband ordered shrimp and scallops and we both had white rice but next time I go back I might add the fried rice but that looked at Soul delicious thank you for my gift card I really appreciate it and I enjoyed myself and at the end the special treat with the ice cream birthday singing and also complimentary photograph a Special Touch after dinner. Thank you again and will be back soon.
It was such an enjoyable time I cannot complain our Chef was amazing.
Great staff as well as great food. The cooks takes their time and make u comfortable.
The server was rude and never was with the table. We had to have the chef obtain sauce for the table due to the server never being around.
Valentine’s Day tradition.
More expensive than your typical mom and pop hibachi restaurants with sub par food. It was okay but not really anything to write home about.
Reservations were made for 8:30pm for 4 we were not seating until 9:45 and they closed at 10 was the last guest their for daughters birthday
We had a reservation at 6:45 pm to celebrate my birthday. We arrived a little before 6:40, and the young lady at the desk checked us in and said it would be a few minutes. To us, a few minutes is five to ten minutes. A half hour later, we were still standing, with about forty other people. More kept coming in, but none were seated. One family left. My husband asked me if I wanted to leave. I said we had already waited a half hour, and it was a birthday celebration, so we waited a bit more. Then, another family went to the desk to complain. At that point, after waiting 45 minutes, with a reservation, and with low blood sugar, we decided to leave and go to another restaurant. At no time did anyone explain or apologize for the wait. We will never go back. There are enough good (and respectful) restaurants in the area that we do not need to waste our time at this poorly managed restaurant.
Positively horrible experience. Calling corporate in the morning.
THEE. WORST. BENIHANA. EVERRR!!! I don't even know where to begin!!! This place is DIRTY! My server didn't know the menu/wine list, nor did she ask for ID. It took FOREVER for our food to come! Our server was tatted up (not from "Japan"). Floors looked like they haven't been cleaned in over a month!!!! This place needs to be shut down!!!!!!!
Reservation 6:30. Seated 7:00. Cook arrives 7:40. Finally get out of there 9:25.
The food was delicious. The service was attentive without taking away from the experience and the chef was personable and adept at his work.
Took my adult daughter there for her birthday. We had a great time and met some lovely "tablemates" - we will definitely be going back.
The food and the service were excellent. BUT, it was cold in the restaurant, even after we moved away from the end of the room.
Food just ok, service lacking. Tables packed with too many people. Not a great experience.
Worst experience of my life! Manager Jeremy completely unable to handle situations and offered up no resolution I had already paid the bill! There was hair in my plate upon arrival and we froze the entire time due to the vent being open. I spent $145 and have never been so disappointed. Take your money and time a go somewhere else! Not worth it all!
The waitress was slow and barely checked on us but other than that it was a great experience. We were dining at Benihana’s to celebrate my son’s 10th birthday.
I waited 50 mins to be seated WITH reservations. Happens every New Years Eve.
Server had a bad attitude the minute she came to our table. Chef did none of the special culinary effects normally performed. Disappointed as we usually enjoy this experience about twice a year.