Benihana - Cherry Hill

3.7
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1118 Reviews
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$30 and under
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Japanese
***WE WILL STILL BE OFFERING DELIVERY, CURBSIDE, AND TAKE OUT DURING THIS TIME***

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cherry Hill is located right across the bridge from Philadelphia, at Points Plaza, where Routes 70 and 38 merge. Enjoy a cold or hot sake in our spacious bar and lounge, or take a seat at our sushi bar for fresh nigiri and specialty sushi rolls.
Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.

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What 1118 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
4.1
food
3.5
service
3.6
ambience
3.5
value
Noise · Moderate
66% of people would recommend it to a friend
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CP
ChristopherP
Salt Lake City
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

Amazing experience for my birthday I really enjoyed it. Thank you so much

LA
LindaA
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

Staff, Servers, Chefs beyond excellent. Also there were a number of minority staff including staff. I was extremely impressed.

LA
LizA
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

Chef Reggie was amazing!!!! He was so funny my 7 year old absolutely loved him. We went for my birthday for lunch and the food was excellent, the service was top notch. The restaurant could use some upgrading but all in all we loved our food, drink and service. We will be back again and we are requesting Reggie again.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on March 13, 2020
Overall5food5service5ambience5

Birthday date

SP
SureshP
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Thoroughly enjoyed the food, the evening, the chef and the company at our table .
The chef, Leo, prepared the food exactly as I liked it - piping hot but cooked to the right level - The Hibachi Chicken, the chicken fried rice, etc. were all piping hot, but not overcooked the slightest.

At other times I have been there, the food was reasonably hot, but never as well done and especially hot as on this occasion.

Hot means different temperatures to different people. I enjoy sizzlers, I enjoy my food and my coffee piping hot. Are you bored of my talking about the temperature level? I think you get the gist of where I am coming from. Some people, including my family members don't understand, that I cannot enjoy my "hot" meals if they are just luke warm. Hot meals should be served at the appropriate heat scale, and if you don't like the food that hot, then simply let it cool down.

But truly speaking, we had fabulous dinner and a fabulous time on this occasion.

Y
Yumytummy1
Philadelphia
9 reviews
Dined on March 11, 2020
Overall1food1service1ambience1

Not only were out reservation requests ignored my food was given to a child and I received a child’s portion once the chef was able to get someone to get him more chicken. We will never go back. Floors were filthy managers were rude and dismissive.

Benihana - Cherry Hill
Responded on March 18, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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LM
LindaM
1 review
Dined on March 10, 2020
Overall5food5service5ambience5

I'll be back to use my birthday coupon!! We had a great time with Kyle and Jenny

JT
JudyT
Philadelphia
2 reviews
Dined on March 9, 2020
Overall1food1service1ambience1

Service was terrible, We waited at the table over 1 hour for a chef to come and cook for us. One couple left. Our bill came to $215 for 3 adults and 1 child who shared with her mother. I would not recommend.

Benihana - Cherry Hill
Responded on March 18, 2020

Judy, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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MR
MichaelR
1 review
Dined on March 8, 2020
Overall2food4service1ambience3

Had a reservation and still was waiting about 40mins to be seated and on top of that I was greeted by two very disrespectful And unprofessional employees at the front! And I believe that was the only reason for my wait!

AY
AmandaY
Philadelphia
4 reviews
Dined on March 6, 2020
Overall5food5service4ambience5

Excellent food! The chef was very funny and put on a great show! I was so excited they have the white sauce now! We will be back soon!

Benihana - Cherry Hill
Responded on March 18, 2020

Thank you so much for your feedback, we hope to see you back again soon!

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H
michaelH
1 review
Dined on March 5, 2020
Overall1food5service1ambience2

We waited 35 min for our check to get a refill on drinks forget that was even longer wait

Benihana - Cherry Hill
Responded on March 11, 2020

Michael, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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ME
METWO
1 review
Dined on March 4, 2020
Overall2food1service1ambience3

the entire process took way too long this time. from the wait time in the waiting area til the time the chef actually completed the order. he forgot my chicken ( yes he admitted it) so i had to wait til someone brought it to him because he cant leave the grill .... and when the chicken was finally done (after everyone at the table getting their food) my entire meal was cold (minus the newly made chicken). i just boxed it up and took it home. he was too worried about " entertaining" rather than completing the task of providing quality products as well to the customer

Benihana - Cherry Hill
Responded on March 11, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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T
Tina
Philadelphia
1 review
Dined on March 2, 2020
Overall3food3service1ambience2

The food was just ok and service is going down over the years.

Benihana - Cherry Hill
Responded on March 11, 2020

Tina, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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MM
MeganM
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Fantastic food and great entertainment by our chef. Had the whole family entertained and full!

Benihana - Cherry Hill
Responded on March 11, 2020

Excellent Megan! Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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AT
AmyT
1 review
Dined on February 29, 2020
Overall3food3service1ambience1

Our waitress sucked.. the table was dirty... the vent dropped dirty grease on my plate.. there was missing ceiling tiles.. the bathroom was dirty and smelled of raw sewage.. it was the first and last time I will ever walk into that place

Benihana - Cherry Hill
Responded on March 5, 2020

Amy, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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SC
ShawneeC
Philadelphia
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Went there to celebrate 2 birthdays. The staff were awesome ...super attentive and accommodating, despite it being busy.

Benihana - Cherry Hill
Responded on March 11, 2020

Awesome Shawnee! Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable Diner
Detroit
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Fantastic !

Benihana - Cherry Hill
Responded on March 11, 2020

Thank you for your feedback! Come back soon!

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M
Melissa323
Philadelphia
1 review
Dined on February 29, 2020
Overall2food2service1ambience1

Went for late lunch birthday celebration for my daughter. Such a disappointment! Not what it used to be! Long wait to be seated, which pushed us into dinner prices. Typically, no biggie, but 1 adult paying for self plus 4 teens - that extra added up! No shrimp flip/catch in mouth from chef...isn’t that the fun part?! And about 15-20 minute wait for dessert (icecream), the candle wasn’t lit, and the waitress was about to have my daughter pretend she was blowing it out until I intervened! All I can do is shake my head at this service! Never again!

Benihana - Cherry Hill
Responded on March 5, 2020

Melissa, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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FB
FeliciaB
Philadelphia
1 review
Dined on February 27, 2020
Overall5food5service5ambience5

Our cook, Kyle, was new to Benihana. Kyle had a great sense of humor and made the experience wonderful! The food was cooked to perfection. I will remember Kyle's name and request to sit at his table my next visit.

Benihana - Cherry Hill
Responded on March 11, 2020

Fantastic Felicia! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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M
vipMike
Philadelphia
62 reviews
Dined on February 25, 2020
Overall3food4service5ambience3

The servers were very good but the chef must have been new. The food was slow and presented piece meal (based on watching other chefs). He was not very engaging and did not really put on a show.

Benihana - Cherry Hill
Responded on February 28, 2020

Mike, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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DD
DeborahD
Philadelphia
4 reviews
Dined on February 24, 2020
Overall4food5service5ambience4

We were seated quickly and our waitress immediately took our drink orders. The food prepared on the grill was delicious!!

Benihana - Cherry Hill
Responded on March 11, 2020

Thank you so much Deborah, for your feedback, we hope to see you back again soon!

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KA
vipKarenAnn
Philadelphia
1 review
Dined on February 22, 2020
Overall3food3service3ambience3

Quality of food and service has decreased, especially for the price. Manager was 100% of the time annoyed and complaining. Waitress was miserable. Chef was just going through the motions. The started turning away walk-ins at 6pm because they don’t have enough help. Shame.

Benihana - Cherry Hill
Responded on February 25, 2020

Karen, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Philadelphia
1 review
Dined on February 18, 2020
Overall2food4service1ambience4

We had the worst service I have ever had at a Benihana (quite possibly in any restaurant ever)
We were there for over two hours and our waitress was completely inattentive, distant, difficult to hear and just slow at getting things done.
Chef was amazing but it was unfortunate he had to rush the experience because he recognized how behind we were

AP
AmyP
Philadelphia
1 review
Dined on February 17, 2020
Overall1food1service1ambience1

Absolutely horrible experience. Waited 40 minutes to be seated even with a reservation. Then, waited another almost 90 minutes at the table and still didn’t have food even started. We eventually got up and left. Ridiculous!!!

Benihana - Cherry Hill
Responded on February 25, 2020

Amy, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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N
Nadian
1 review
Dined on February 17, 2020
Overall1food2service1ambience1

Long wait even with reservation.food was good.manager was no help

Benihana - Cherry Hill
Responded on February 25, 2020

Nadian, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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J
vipJazz
Philadelphia
3 reviews
Dined on February 16, 2020
Overall3food3service2ambience2

They place needs a bit of an uplift to its appearance. The waitress was very nice, helpful, and professional. Unfortunately, I can not say the same for the chef. It took a long time for them to come out and start cooking, and once they did they were playing around with each other and acting unprofessional. Although he was nice to the table the behavior was not the standard I would expect from this restaurant, especially since I had been here plenty of times. I will not be going back to this location.

Benihana - Cherry Hill
Responded on February 24, 2020

Jazz, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

My son got a Scholarship.

Benihana - Cherry Hill
Responded on February 28, 2020

Fantastic! Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Food was great.. As well As Service.

Benihana - Cherry Hill
Responded on February 28, 2020

Wonderful! We are happy to hear that you enjoyed the dining experience!

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J
Julissa
1 review
Dined on February 15, 2020
Overall2food5service3ambience5

The food was great very delicious.i just didn’t like how me and my family got sat at a table with other people we didn’t know that did ruin our visit to Benihana because the people we got sat with were bougie and not excited to be there so our table wasn’t fun like I expected also you could tell our chief wasn’t having such a great day he wasn’t interacting with everyone at the table like I saw the other chefs interact with people at their table.

Benihana - Cherry Hill
Responded on February 18, 2020

Julissa, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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H
Hunt
1 review
Dined on February 14, 2020
Overall3food3service1ambience5

Valentine's was a disaster. Period!!!! Indont think we would go again. The entire table was unhappy...

Benihana - Cherry Hill
Responded on February 18, 2020

Hunt, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MB
MercedesB
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

I loved it my food was delicious and my host demitri was awesome

Benihana - Cherry Hill
Responded on February 28, 2020

Awesome Mercedes! Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
Philadelphia
1 review
Dined on February 9, 2020
Overall1food3service1ambience2

The salad course came out as expected....a longer than expected delay for soup course and appetizer course...and another 40 plus minute delay for the chef to come and start cooking. In total we were there for about 2 1/2 hours for dinner. That’s at least an hour to long. I brought my child for the 1st time to see the chef cook table side which my son loved....but from the time we sat down until the chef came it was torture waiting. We were also told “i don’t understand why you were seated, we only have 5 cooks tonight” not the cooks fault but 100% managements fault. We tipped the waitress as if there was no issues but management really sold us short last night. As our chef was cooking there was a table sat next to us that had their chef at the table cooking within 20 minutes after sitting down...that was the icing on the cake.

Benihana - Cherry Hill
Responded on February 15, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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TS
vipTheresaS
Philadelphia
6 reviews
Dined on February 9, 2020
Overall2food3service2ambience3

we have visited twice within the las 3wks... this time we had a party of 16 split into 2 tables. My table of 8 were slow to get drinks and our cook took 45 mins. Longer to prepare our food as the other group was done eating and had to wait for us. Secondly, they gave us the check & didn’t get our dessert orders as it comes w/the 6-course. The server for our table kept forgetting our requests and I finally went to shift supervisor and asked if she could assist the servers. No presentation except for the egg rolling and an enormous amt of fire for the onion which came last. If you didn’t eat as he prepared 1 thing at a time it went cold. We had a 4:15 reservation left at 7:30 not a good time for the bday girl and no time to enjoy because of extremely slow cook and service

Benihana - Cherry Hill
Responded on February 15, 2020

Theresa, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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L
vipLewis
Philadelphia
4 reviews
Dined on February 7, 2020
Overall2food3service2ambience1

Took way too long for the Chef to come out, we waited for almost an hour

Benihana - Cherry Hill
Responded on February 10, 2020

Lewis, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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M
Mama
New York Area
4 reviews
Dined on February 7, 2020
Overall4food4service4ambience4

Had a good time. Chef David put on a good show and made us laugh. Food was prepared nicely. It seemed very expensive at $80 for two of us. Be wary of upcharge - dinners come with white rice. They asked us, “What kind of fried rice do you want?” not explaining that it was an upgrade and added around another $4 to each meal. Still, dinner and a show is always fun.

Benihana - Cherry Hill
Responded on February 20, 2020

Awesome Mama! Thank you so much for your feedback, we hope to see you back again soon!

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BC
BettyC
1 review
Dined on February 5, 2020
Overall4food5service5ambience4

The chef was very catering and cooked extremely well.

Benihana - Cherry Hill
Responded on February 20, 2020

Thank you Betty, for your kind words! We are happy to hear that you had a great experience.

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d
vipdiningout
Philadelphia
78 reviews
Dined on February 5, 2020
Overall4food5service5ambience3

Experience was good. We arrived earlier than our reservation but they were able to seat us right away. There was a bit of wait for the chef to come out but our chef was very nice and cooked very well. I have been here many times and it is hit or miss depending on the chef and we got lucky this time around. Very content with our experience.

DO
DavidO
Philadelphia
7 reviews
Dined on January 30, 2020
Overall5food5service5ambience5

Our Chef Reggie was amazing. The food he prepared tasted great and he was very entertaining as well as attentive to our needs. I will be requesting him every time I return to this restaurant.

Benihana - Cherry Hill
Responded on February 13, 2020

Awesome David, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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S
Sandy
1 review
Dined on January 30, 2020
Overall1food5service1ambience1

POOR POOR SERVICE FOOD WAS EXCELLENT DUE TO THE CHEF WE HAD!!!!

Benihana - Cherry Hill
Responded on February 12, 2020

Sandy, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on January 30, 2020
Overall3food3service4ambience4

Food was just ok. Not as good as I remember. Chef was not into it this time

Benihana - Cherry Hill
Responded on February 12, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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FAQs

Benihana - Cherry Hill does offer delivery in partnership with Postmates and Uber Eats. Benihana - Cherry Hill also offers takeout which you can order by calling the restaurant at (856) 665-6320.

Benihana - Cherry Hill is rated 3.7 stars by 1118 OpenTable diners.

Benihana - Cherry Hill does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

You can book this restaurant by choosing the date, time and party size.

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