Benihana - Cherry Hill, NJ

Our chef & server were both very friendly & attentive

My mother, husband and myself enjoyed our time. My mother and I received constant "Happy Birthday!" Commendations which was greatly appreciated. The service was expedient, food delicious, show enjoyable, the distance between other diners and the ability to have a table all to ourselves was very enjoyable and appreciated. I'll definitely come here again.

Good food, chefs need to update their material. Little pricey.

We had a reservation but we still had to wait.

Mother’s Day celebration.
Because of the reduced capacity, there just wasn’t any energy in the place. Seemed rather depressing. Not your fault.

Great experience will return again

The service was terrible. If I’m paying a bill that’s close to 500$ I expect top of the line service, the manager was rude and had a bad attitude. The waitress was new and it was her second day, I tried to cut her slack though, she just shouldn’t have been working with a big party if she was still fresh. Most of our orders was screwed up. Portions was small, food didn’t taste fresh. All in all, my family and I would never go back and I will not recommend the establishment to anyone.

Experience was great

the amount of food for the prices were not adding up. I have been there plenty times before and the lack of size portions was unsatisfying.

Five of us went for my husband’s birthday. Had a great time thanks to the exemplary Chef Oshane!! He was so friendly, engaging and funny. Songs and drumming too! And the food was delish! We were happy to hear that when we go back we can request him.

Awesome ambiance

I had a reservation for 8:45 but didn’t get seated til about 9:20 and didn’t get food till around 10:10, service was very slow so I was a Lil disappointed in that

The waitress was pleasant, the couple we sat with were also engaging, the chef was friendly , my husband had to order double everything because it’s not enough for most men, I was satisfied with my portions , dinner for the two of us was. 130.00 kind of pricey but we did enjoy ourselves , the was ok

They didn’t honor our reservation. The employees we arguing at the front desk and took forever to acknowledge my group when we arrived. Will never go back

I hate to say anything negative about the service industry because of the situation at hand. Restaurants have had to endure so much this past year. So I’ll try to be as positive as I can. We made reservations for 4:45. At check in we were told they were running behind so a 20 minute wait. My husband and I waited in the bar area. Bartender was amazing! Friendly and outgoing. We waited about 45 minutes. Our server Jenny was also amazing ... friendly, outgoing, courteous, personable called me by my name. She seemed like she was so much fun and enjoyed what she was doing ... LOVED HER!!! Our chef ... one goes to Benihana for the experience... kind of like dinner and a show.... We were there for a birthday and Jenny celebrated with us but our Chef not so much. There was no excitement no drama ... a few jokes made with no enthusiasm. We were very disappointed and it’s not cheap. It’s very disheartening when you can see the other tables having fun and their chefs being very personable to each of their guests. So between that and the 45 minute wait (with reservations) not so sure we’d go back anytime soon. If we did go back, it would be to see Jenny... She was AMAZING!

One of the employees had an attitude and pushed me the wrong way, but our chef was AMAZING & waiter was great!

David was a great chef that made our outing very fun as well as enjoyable

I had an AMAZING time The staff was so engaging and entertaining The food being delicious was a plus I wish they would sell the ginger sauce in jars

The Chief was arrogant and they forgot to serve our steamed white rice, I will be going to the one in Philly next time around

I have been a Benihana’s fan for over 30 years and I must say that the overall experience has no thrill anymore. I have returned the last few times and still it has not gain my attention any longer. The staff is no longer attentive, the quality of cooks are horrible, and there is food all over the floor and table tops when it’s time for the next quest. Definitely not the experience I have been use to. Thanks for the service in the past and happy change for the future.

Oshane is amazing cook !!!!! He’s very great for your company !!!

The soft shell crab was soggy for some reason, the rest of the food was delicious except the fact my husband ask for teriyaki sauce on his steak and didn’t get it!! As far as the service, it took too long for us to find out who our server was and the cook had to go find him to refill drinks! I love this restaurant but I just think we went on a night that they were short handed!!

I appreciate the manager that was in duty that day , our chef was great until he got attitude with our waitstress and started to argue , it was little embarrassing that point

Was waiting about an hour for a chef to come out but all in all the food was perfect

Daniel food is amazing and there manager that night was amazing.

Great food and a very enjoyable & entertaining meaL.

Was only a good value because of birthday coupon. Food was a generally fine.
No one was @ host table upon arrival & any other employee who popped into that area presumably to locate an item said noting to us, so we stood around the lobby for over 20 minutes until someone showed us to our table as if they were doing us a favor. It then took another 20 minutes until a chef appeared @ our grill. Our server was pleasant albeit vaguely contrite regarding the non-existent host & much delayed waiting time. Chef was amicable & did a nice job. Would we return? Probably and call this a "onesy" despite this disappointing experience.

Returned during the week to use my $30 birthday certificate (valid Mon-Thurs, Dinner Entree only). We ordered two dinner entrees and were asked, "and for the rice - what type do you want?" We ordered shrimp fried rice as we had when we were there the prior Sunday for lunch. The check came to $80, minus the $30 certificate = $50. We were charged nearly $6 for each order of rice on top of the cost of the dinner entree. When I questioned the server, she said that the dinner (twice as much as the lunch price) comes with only white rice, however, lunch entrees come with fried rice. So, had we just ordered from the lunch menu without using the $30 birthday voucher, we would have paid less (about $40 for our meal). The Rocky's Choice (Steak and Chicken) - steak was mostly fat. The rice and chicken were good. We had no entertainment whatsoever, the restaurant was in an uproar due to a surprise inspection from the health dept. They stopped taking take out orders while the inspection was underway, and apparently were not feeling up to entertaining guests. Unfortunately, we will not be returning to Benihana's.

Paul is the Best Chef at Benihana Cherry Hill he’s been working there for many years!

We meet each year in April to celebrate 3, as many as 4 at times, birthdays. Our server was Jennie, who we've come to know very well over the years. She's always very pleasant. Our chef, was very personable and entertaining. We celebrated our joint b'days at Benihana annually and have been grateful for the b'day certificates which we've used each year.

Oshane always makes it worth the trip

They only seem to have 1 cook, 1 server, small portions, slow service. Worst of all is being seated with other unhappy guests.

Are food was great are cook Kyle done a great job thank you will be back

The hostess was a bit stern, said she would only hold our reservation for 15 minutes as we were awaiting 2 people. There was no one in the restaurant except for us for the first half our we were there. Fortunately, they were only 10 minutes away. All she had to do was seat the four of us while we waited for the other two. She was not very friendly. The server, "Ashley" and chef "Paul" were outstanding. They made the meal fun and exceptional.

Amazing again I loved it I will be back again for sure

We scheduled two weeks in advance for our large accommodation which they said they can do but we will have to split into two tables, when we got there they said they sent two chefs home and couldn’t accommodate our two separate table reservations. We waited almost an hour an half before sitting down and another hour before the food was started. We go every year for all of our birthdays and i have never been so disappointed

We had reservations for 6pm and were not seated until 6:40pm. After finally getting seated and placing our order, we didn't have a chef assigned to us for another hour and 20 minutes. The delay was frustrating but, chef Paul was very engaging which helped to alleviate the frustration.

Grandmother bday

Great service amazing food I’m coming back Friday I loved it

Food was great our server and chef were engaging and entertaining. Definitely enjoyed our mommy daughter day out.