Benihana - Cherry Hill, NJ
Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
The food was excellent and our chef Daniel was amazing and funny
service here is always great the ..the greeters ..the cook (kyle ) food is great .. i love it here
Love The Chicken Fried Rice Shrimp And Salmon
This used to be my go to restaurant for
special occasions for years Not anymore because it smelled and the carpets were dirty. It lost its ambience. I’m glad to see black chefs and servers but it appears to be abandoned by the Owens and upper management Just because it’s more diversified does that mean it had to lower the standard?
The food was okay but it used to be better tasting. During the shutdown I got take out never again.
Cleanliness was an issue. When we first arrived to the table my husband was about to take his seat and stuck his hand in whipped cream on the back of the chair. Obviously from the previous customers. The hostess wasn’t very apologetic. He had to go find the bathroom to wash it off his hands. Tables weren’t cleared right away after people departed either. The food was good, but between the lack of cleanliness throughout the restaurant and slow service (first drinks arrived after the soup & salad). In addition, we had a birthday coupon which was $30 off. They couldn’t figure out how to reduce the bill, and take off $30. After receiving our bill a second time they then charged us $50 more then the original before taking off the $30 coupon, which turned out to be someone else’s bill. I’m afraid we won’t return.
The chef and server were amazing. However the hostess whom I believe was a manager customer service skills were horrible
Had 6:15 reservations. We were seated around 6:30 and it was a bit before the waitress came over to take our drink order. She brought back our drinks, took our order and it was some time before we got our soup and salad. She came over a little later and said she just out our dinner order in and it would be a bit before the chef came out. The chef came out about 10-15 minutes later and prepared our meals. We were almost done before the waitress came back to the table and asked if we needed anything. She never brought out our white rice until we reminded her and we’re almost done! In addition, I made a trip to the ladies room and was completely appalled by the conditions in the ladies room. It was disgusting! Toilets were dirty, paper towels all over the floor, and the sink area was filthy.
Took a while to be seated. Had reservations for 6pm didn’t get seated til 6:30pm. Didn’t get served for another 30 minutes. Waitress was nice as well as cook.
It was very very dirty. I will never go there again. We had to leave the first room we were in it was so gross.
It’s dirty and it needs an entire rehabilitation. Can’t believe in the time of Covid that a restaurant is so dirty. Bathroom dirty. Unhealthy.
The Board of Health needs to close that place down.
Dirty plates and when the picked up the plates rice fell from the bottom of it
The food was great. it took a really long time for our appetizers to come out, so we ended up having to take them home because we got them as our entrees were being finished. Paul was an amazing chef! Full of energy and humor and an AMAZING CHEF! Book Paul for at your next Benihana visit:)
Service was slow and manager on Duty was TERRIBLE
Orders were messed up. Didn’t get what we ordered.
Horrible and will never recommend.
We had a really good time! Our cook was “the he OG” that’s what he called himself. Everything was really good. He put on a good show! I feel the meat should be seasoned prior to them cooking it and the shrimp defiantly need to be deveined (such a big no no to have not cleaned shrimp). Overall , we had a good time and will be back!
Restaurant looks rundown…chef did not entertain AT ALL…thats the whole reason u go there! Totally disappointed for my sons birthday dinner 😞
The food was ok the chef was very boring she had no energy! She was not active with the people at the table al she did was cook...
Not worth the price. It wasnt as good as I thought it should have been.
We had a party of 7 for my daughter’s birthday. The service and food was excellent. David our Chef was entertaining and a good cook. Jenny our waitress had excellent timing. A great experience.
We were celebrating son’s graduation. We arrived at 6:30 for our reservation and we’re not seated until 7pm. The restaurant was absolutely freezing and when we asked about adjusting the temperature, we were told there was nothing they could do. We received our soup abs salad at 7:15 but our chef didn’t show up to our table until 8pm. The food tasted fine but the portions are very small for the price. The server kept disappearing and it was difficult to get drinks, side dishes and eventually the check. The bathrooms were also unkept. Paper towels were empty. Sanitizer bottles were empty. Not what you want to see at a restaurant.
This was the worse dining experience at this restaurant ever not sure if they were short staffed or what but serviced sucked beyond words. We waited at the front to be seated while the hostess checked us in and ran around and did about 20 other things before we finally got seated. The restaurant was empty! It wasn’t crowded at all. So didn’t understand why we sat 15 min to be seated. Then once seated we waited almost 30min before the server came over to greet us. Then we waited an additional 30min just to receive drinks after our order was finally taken. Other families had came in at this point abs were served before us with drinks and apps. Our order and the young lady that sat across from us orders were both incorrect. We were all missing items and food was prepared wrong. The server never came back to check on us or refill our drinks until we were done the meal and ready for the check. So many other things happen as well but I know that we won’t be back to this location unfortunately due to the poor service today.
Our server was not very friendly or attentive. She got our order wrong. Our chef constantly had to reach out to Jenny for help because our server was no where to be found.
The food was cooked perfectly by our chef,Paul. The new waitstaff need to be better trained to be able to accommodate the needs of customers. Our glasses needed to be refilled and weren’t and our salad and soup bowls sat at the table well after we were eating our meals.
The food/service was good. However, the policy regarding not accepting walk-ins could have been communicated better on the website and as well as posted in-writing in an obvious location.
Very nice staff and good food. Want to go back and try more things on the menu.
Reggie was great! He kept up entertained the entire time and the food was impeccable! We love Beni's and Reggie is our new fave!
Our chef,Reggie, was outstanding! Great personality and wonderful cook.
Food was great but the service wasn’t that great. Got my appetizer after everyone else at the table, waited a while for my refill, had to be addressed by another worker if I needed anything while I was waiting for my to go containers, and my son was never asked if he wanted ice cream after his kids meal.
We were not able to have a private dining experience for our birthday. My gf and I were placed at a table with 6 random people, and when we requested that this was not what we were comfortable with, we were told that we could eat in a more secluded area on the other side of the restaurant without being able to experience the Benihana style of cooking.
Service was lack luster, confused, and slow. The quantity and quality of food was not worth the price on the digital menu. On the digital menu, the prices were much higher than on the general website causing a budget disaster for our family dinner beware of general website prices verses actual price once you get there. Bait and switch
The food and the service was great.
I was tired of being disappointed by going to the restaurant on Delaware Ave so, I decided to try here and I am so glad I did. The food and service was amazing! I wish I would have tried them years before. The cook Oshane was awesome and the food was amazing. I normally never finish my food and the kids look forward to eating it and this time they were disappointed. I will definitely be returning!
unprofessional restaurant, the general manager working there really thought 5 people were going to eat 1 complimentary appetizer since it was a long wait. the waitress completely forgot about our table for 35 minutes and told us each person from our group could get a free appetizer. it was all over the place, I was there before my reservation and sat down 30 minutes later. the chef was okay, food was not all prepared at once which was awful. I wish I was refunded my entire bill because this place seemed understaffed for a reason.
I like our chef OShane he was very entertaining
Had a wonderful time coming back this Saturday !!!
Enjoyed the food and the experience. The only issue I had was the bathroom. It was disgusting and smelled horrible
The hostess was very unprofessional. When we were seated at first the waitress was nice and professional. The chef was professional. The bathrooms are disgusting! There were no paper towels my entire visit (3hours). We sang happy birthday ate our desert but waited 20 minutes to have bags and the cake box brought to us. Our waitress was counting money in the back not actually finishing with us in a professional manner. After asking twice for the cake box and to go bags she comes out with our cake box putting it back together. As she sits it down we noticed oil or some greasy type of stain as if it had been on the TRASH! When we confronted her she just stood there as if there was no issue! The manager was of no help this entire time! Just a really disgusting restaurant!
Our Table server and chef were excellent. we did not want for anything. Paul, our chef was very entertaining and humorous. The food was great and the ambiance was exciting.
The Asian host there was so rude! I dislike her and her attitude. She didn’t want to tell me her name but I told her I will write a nast review about her! She is condescending pig.
Our chef & server were both very friendly & attentive
You can order delivery directly from Benihana - Cherry Hill, NJ using the Order Online button. Benihana - Cherry Hill, NJ also offers delivery in partnership with Postmates and Uber Eats. Benihana - Cherry Hill, NJ also offers takeout which you can order by calling the restaurant at (856) 665-6320.
Benihana - Cherry Hill, NJ is rated 4.1 stars by 1418 OpenTable diners.
Benihana - Cherry Hill, NJ does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.