Benihana - Cherry Hill, NJ

4
1427 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cherry Hill is located right across the bridge from Philadelphia, at Points Plaza, where Routes 70 and 38 merge. Enjoy a cold or hot sake in our spacious bar and lounge, or take a seat at our sushi bar for fresh nigiri and specialty sushi rolls.
Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.

Support Benihana - Cherry Hill, NJ during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1427 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.4
food
3.9
service
3.8
ambience
3.8
value
Noise · Moderate
78% of people would recommend it to a friend
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AA
AndreaA
Philadelphia
1 review
Dined 2 days ago
Overall4food5service4ambience5

Food was excellent. My only complaint was server did not give me my white rice when my family was eating theirs. I had to ask our chef , who tracked her down and I didn't get it till everyone was done.

G
Gabriella
New York Area
1 review
Dined 2 days ago
Overall2food4service1ambience1

Staff was extremely unprepared for the holiday and extremely unprofessional!

AT
AdrianT
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great food, great service all around and very entertaining!

M
Muckychris
Philadelphia
2 reviews
Dined 4 days ago
Overall2food3service2ambience2

Had reservations but everything was confused when we arrived. Sat us at a packed table. Placed order but when the chef arrived everything was a bit wrong. Also the gas in the hibachi table wasn’t turned in so the chef had to trash the first batch of food then go to kitchen and start again. Took over 2.5 hrs for meal. Won’t return

LP
LPeterson
Philadelphia
5 reviews
Dined 6 days ago
Overall5food5service4ambience3

Great experience but some host staff are hostile and have issues with customers. It our party but others. We witnessed unprofessional staff out front that two managers had to quell. Mgrs walked away and they were screaming at each other and talking horribly about customers. Very unwelcoming. I know they are young but lack people skills.

Staff in dining room is excellent!

AJ
AllenaJames
1 review
Dined 7 days ago
Overall5food5service5ambience5

Absolutely love this place and would definitely visit again with the request of Kyle as our chief!

OT
OpenTable Diner
Philadelphia
1 review
Dined 7 days ago
Overall5food5service5ambience5

It was great. And the chef was amazing

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall1food3service1ambience1

I usually like Benihana. The experience just isn’t the same. The waiter wasn’t good, the chef had an attitude. The food was rushed. Just overall wasn’t a good experience. Everything has been different since the pandemic.

N
Nyanpljl95
1 review
Dined on June 14, 2021
Overall5food5service5ambience5

It was lovely! Although it took a while for our chief to come it looked a bit busy. However, our chief was EXCELLENT! He made the atmosphere so welcoming his name was Oshane. My family and I really enjoyed his spirit and he made the food so well the best hibachi I’ve had thus far!

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 13, 2021
Overall5food5service5ambience4

The food was excellent and our chef Daniel was amazing and funny

a
vipazizaj
Philadelphia
9 reviews
Dined on June 13, 2021
Overall5food5service5ambience5

service here is always great the ..the greeters ..the cook (kyle ) food is great .. i love it here

l
viplakeside
Philadelphia
106 reviews
Dined on June 13, 2021
Overall4food4service4ambience4

Love The Chicken Fried Rice Shrimp And Salmon

PR
PatR
Philadelphia
1 review
Dined on June 13, 2021
Overall2food4service4ambience2

This used to be my go to restaurant for
special occasions for years Not anymore because it smelled and the carpets were dirty. It lost its ambience. I’m glad to see black chefs and servers but it appears to be abandoned by the Owens and upper management Just because it’s more diversified does that mean it had to lower the standard?
The food was okay but it used to be better tasting. During the shutdown I got take out never again.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on June 11, 2021
Overall5food5service5ambience5

My daughter enjoyed her graduation dinner

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 11, 2021
Overall4food4service4ambience2

Graduation celebration

Report
JT
JennT
Philadelphia
1 review
Dined on June 10, 2021
Overall3food4service2ambience2

Cleanliness was an issue. When we first arrived to the table my husband was about to take his seat and stuck his hand in whipped cream on the back of the chair. Obviously from the previous customers. The hostess wasn’t very apologetic. He had to go find the bathroom to wash it off his hands. Tables weren’t cleared right away after people departed either. The food was good, but between the lack of cleanliness throughout the restaurant and slow service (first drinks arrived after the soup & salad). In addition, we had a birthday coupon which was $30 off. They couldn’t figure out how to reduce the bill, and take off $30. After receiving our bill a second time they then charged us $50 more then the original before taking off the $30 coupon, which turned out to be someone else’s bill. I’m afraid we won’t return.

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 10, 2021
Overall3food5service1ambience3

The chef and server were amazing. However the hostess whom I believe was a manager customer service skills were horrible

OT
OpenTable Diner
Philadelphia
5 reviews
Dined on June 9, 2021
Overall3food4service1ambience2

Had 6:15 reservations. We were seated around 6:30 and it was a bit before the waitress came over to take our drink order. She brought back our drinks, took our order and it was some time before we got our soup and salad. She came over a little later and said she just out our dinner order in and it would be a bit before the chef came out. The chef came out about 10-15 minutes later and prepared our meals. We were almost done before the waitress came back to the table and asked if we needed anything. She never brought out our white rice until we reminded her and we’re almost done! In addition, I made a trip to the ladies room and was completely appalled by the conditions in the ladies room. It was disgusting! Toilets were dirty, paper towels all over the floor, and the sink area was filthy.

CH
CraigH
1 review
Dined on June 8, 2021
Overall2food2service2ambience2

Took a while to be seated. Had reservations for 6pm didn’t get seated til 6:30pm. Didn’t get served for another 30 minutes. Waitress was nice as well as cook.

P
vipPatti
Philadelphia
23 reviews
Dined on June 7, 2021
Overall1food2service1ambience1

It was very very dirty. I will never go there again. We had to leave the first room we were in it was so gross.
It’s dirty and it needs an entire rehabilitation. Can’t believe in the time of Covid that a restaurant is so dirty. Bathroom dirty. Unhealthy.

The Board of Health needs to close that place down.

AR
AjRay
1 review
Dined on June 7, 2021
Overall1food1service1ambience1

Dirty plates and when the picked up the plates rice fell from the bottom of it

AS
AmandaS
Philadelphia
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

The food was great. it took a really long time for our appetizers to come out, so we ended up having to take them home because we got them as our entrees were being finished. Paul was an amazing chef! Full of energy and humor and an AMAZING CHEF! Book Paul for at your next Benihana visit:)

TF
TianeshaF
Philadelphia
1 review
Dined on June 4, 2021
Overall3food5service1ambience1

Service was slow and manager on Duty was TERRIBLE

A
Andrea
1 review
Dined on June 2, 2021
Overall2food2service2ambience2

Orders were messed up. Didn’t get what we ordered.

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on June 1, 2021
Overall1food1service1ambience1

Horrible and will never recommend.

NR
NikkiR
1 review
Dined on May 30, 2021
Overall4food3service5ambience3

We had a really good time! Our cook was “the he OG” that’s what he called himself. Everything was really good. He put on a good show! I feel the meat should be seasoned prior to them cooking it and the shrimp defiantly need to be deveined (such a big no no to have not cleaned shrimp). Overall , we had a good time and will be back!

OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall1food3service2ambience1

Restaurant looks rundown…chef did not entertain AT ALL…thats the whole reason u go there! Totally disappointed for my sons birthday dinner 😞

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 29, 2021
Overall3food2service2ambience3

The food was ok the chef was very boring she had no energy! She was not active with the people at the table al she did was cook...

C
Customer
1 review
Dined on May 29, 2021
Overall3food3service2ambience2

Not worth the price. It wasnt as good as I thought it should have been.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on May 29, 2021
Overall5food5service5ambience4

We had a party of 7 for my daughter’s birthday. The service and food was excellent. David our Chef was entertaining and a good cook. Jenny our waitress had excellent timing. A great experience.

OT
OpenTable Diner
1 review
Dined on May 27, 2021
Overall1food1service1ambience1

We were celebrating son’s graduation. We arrived at 6:30 for our reservation and we’re not seated until 7pm. The restaurant was absolutely freezing and when we asked about adjusting the temperature, we were told there was nothing they could do. We received our soup abs salad at 7:15 but our chef didn’t show up to our table until 8pm. The food tasted fine but the portions are very small for the price. The server kept disappearing and it was difficult to get drinks, side dishes and eventually the check. The bathrooms were also unkept. Paper towels were empty. Sanitizer bottles were empty. Not what you want to see at a restaurant.

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 26, 2021
Overall2food5service1ambience1

This was the worse dining experience at this restaurant ever not sure if they were short staffed or what but serviced sucked beyond words. We waited at the front to be seated while the hostess checked us in and ran around and did about 20 other things before we finally got seated. The restaurant was empty! It wasn’t crowded at all. So didn’t understand why we sat 15 min to be seated. Then once seated we waited almost 30min before the server came over to greet us. Then we waited an additional 30min just to receive drinks after our order was finally taken. Other families had came in at this point abs were served before us with drinks and apps. Our order and the young lady that sat across from us orders were both incorrect. We were all missing items and food was prepared wrong. The server never came back to check on us or refill our drinks until we were done the meal and ready for the check. So many other things happen as well but I know that we won’t be back to this location unfortunately due to the poor service today.

OT
vipOpenTable Diner
Philadelphia
6 reviews
Dined on May 26, 2021
Overall4food5service2ambience3

Our server was not very friendly or attentive. She got our order wrong. Our chef constantly had to reach out to Jenny for help because our server was no where to be found.
The food was cooked perfectly by our chef,Paul. The new waitstaff need to be better trained to be able to accommodate the needs of customers. Our glasses needed to be refilled and weren’t and our salad and soup bowls sat at the table well after we were eating our meals.

Z
Zachary
Philadelphia
2 reviews
Dined on May 26, 2021
Overall3food5service3ambience4

The food/service was good. However, the policy regarding not accepting walk-ins could have been communicated better on the website and as well as posted in-writing in an obvious location.

NW
vipNoahW
Philadelphia
16 reviews
Dined on May 25, 2021
Overall5food5service4ambience4

Very nice staff and good food. Want to go back and try more things on the menu.

B
kiylaB
Philadelphia
1 review
Dined on May 24, 2021
Overall5food5service5ambience4

Reggie was great! He kept up entertained the entire time and the food was impeccable! We love Beni's and Reggie is our new fave!

JC
vipJoannC
Philadelphia
22 reviews
Dined on May 24, 2021
Overall4food5service4ambience4

Our chef,Reggie, was outstanding! Great personality and wonderful cook.

LS
LaurenS
1 review
Dined on May 23, 2021
Overall4food5service3ambience4

Food was great but the service wasn’t that great. Got my appetizer after everyone else at the table, waited a while for my refill, had to be addressed by another worker if I needed anything while I was waiting for my to go containers, and my son was never asked if he wanted ice cream after his kids meal.

H
Hondacbr300
1 review
Dined on May 22, 2021
Overall1food1service1ambience1

We were not able to have a private dining experience for our birthday. My gf and I were placed at a table with 6 random people, and when we requested that this was not what we were comfortable with, we were told that we could eat in a more secluded area on the other side of the restaurant without being able to experience the Benihana style of cooking.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on May 22, 2021
Overall3food4service3ambience3

Service was lack luster, confused, and slow. The quantity and quality of food was not worth the price on the digital menu. On the digital menu, the prices were much higher than on the general website causing a budget disaster for our family dinner beware of general website prices verses actual price once you get there. Bait and switch

FAQs

You can order delivery directly from Benihana - Cherry Hill, NJ using the Order Online button. Benihana - Cherry Hill, NJ also offers delivery in partnership with Postmates and Uber Eats. Benihana - Cherry Hill, NJ also offers takeout which you can order by calling the restaurant at (856) 665-6320.

Benihana - Cherry Hill, NJ is rated 4 stars by 1427 OpenTable diners.

Benihana - Cherry Hill, NJ does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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