Benihana - Cherry Hill

3.7
icon/ic_reviewCreated with Sketch.
1032 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Cherry Hill is located right across the bridge from Philadelphia, at Points Plaza, where Routes 70 and 38 merge. Enjoy a cold or hot sake in our spacious bar and lounge, or take a seat at our sushi bar for fresh nigiri and specialty sushi rolls.
Looking to relax after a long day? Join us for Happy Hour, Monday through Friday from 4-7 p.m. for specials cocktails, sushi, and assorted appetizers. An 18% service charge is added to all guest checks for parties of eight or more.
What 1032 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
4.1
food
3.6
service
3.5
ambience
3.5
value
Noise · Moderate
67% of people would recommend it to a friend
Sort by
Filters
S
1 review
Dined 5 days ago
Overall5food5service5ambience5

My friends and I had a great time. Our server Kayla and chef were awesome. They made the experience memorable and we will definitely be back again soon. Thank you

Benihana - Cherry Hill
Responded 28 minutes ago

Stiggy, We are happy you enjoyed the Benihana experience! Come back soon!

Report
OT
Philadelphia
2 reviews
Dined 6 days ago
Overall2food2service2ambience2

They little show the chef gives you it's a little mediocre but was not bad

Benihana - Cherry Hill
Responded 3 days ago

With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us.

Report
AH
1 review
Dined 7 days ago
Overall3food3service4ambience3

It has been awhile since I have been to Benihanas. I wanted to visit one more time before we moved. I was disappointed with the amount of food that was given and it seems to be more expensive. Our reservation was for 7:00pm and we finally got seated at 7:18 and didn't get any food until the table was full which I was upset about. We finally got our appetizer about 8:20. Entirely too long of a wait for the little food we received.

Benihana - Cherry Hill
Responded 3 days ago

April, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
PM
Philadelphia
6 reviews
Dined on November 10, 2019
Overall3food3service2ambience2

It was very crowded and we had to wait 20 minutes even though we had a reservation. It was noisy and chilly and messy. Our chef did nothing to make the meal special.

l
Philadelphia
15 reviews
Dined on November 2, 2019
Overall5food5service4ambience5

Excellent food

NF
Philadelphia
6 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

We had a great time celebrating my wife's birthday.

l
Philadelphia
85 reviews
Dined on October 30, 2019
Overall4food4service4ambience4

Food good as always

AM
1 review
Dined on October 30, 2019
Overall4food4service4ambience3

I didn't have high expectations due to poor reviews but I was pleasantly surprised. Although the portions were small there was enough and it was very tasty. Destiny was our fabulous chef and entertainer. Had a blast! Thanks

AH
Philadelphia
2 reviews
Dined on October 28, 2019
Overall4food5service5ambience4

Our server Jenny was very attentive and friendly. She made our dinner a special occasion! The food was delicious. I tried the spicy fried rice this time, and I would recommend starting at half spicy like I did.

MT
1 review
Dined on October 26, 2019
Overall5food5service5ambience4

Food was excellent the chef David did and excellent presentation

KG
Philadelphia
2 reviews
Dined on October 22, 2019
Overall5food5service5ambience5

Very good food as usual, chef was moderately entertaining, photo is out of focus

G
1 review
Dined on October 19, 2019
Overall1food4service1ambience3

I made a reservation for my friends birthday online and let them know it was birthday when igot there and the whole time we were there iwas waiting for my friend to be so surprised and no one ever came to sing happy birthday while people around us were getting that iwas let down and very disappointed

M
New York Area
1 review
Dined on October 19, 2019
Overall1food1service1ambience1

I have never been to a hibachi restaurant & their was no Japanese cooks!!! The food was tasteless the restrooms were nasty! Service sucks

TR
Philadelphia
1 review
Dined on October 18, 2019
Overall5food5service5ambience5

The service was excellent,
The Chef was very nice, and the waitress was very accommodating

L
Atlantic City
1 review
Dined on October 18, 2019
Overall2food1service5ambience5

Service was good, friendly host but the food was meh. We came in for lunch. The sushi was amazing but the hibachi was not so amazing. Steak was way under cooked, all of our orders come with mushrooms but it was never cooked with our food. We had to remind the cook that he never cooked our mushrooms. All the meats were only seasoned with pepper, no salt so as a result the flavor of all our food was not on par with what we expected. The veggies which was just zucchini and onions only had pepper in it. Perhaps we just got a under experienced cook, but regardless we do not plan to return anytime soon.

JM
Philadelphia
1 review
Dined on October 17, 2019
Overall1food1service1ambience1

Waitress would not take our picture ,too busy. Cheff very inexperieclnced...dropping food. He Tried to catch the shrimp tails 5 or 6 times falling off his chest onto the cooking table. Sloppy and unprofessional the cheff. Waiteess forgot our desserts for the whole table. Cheff returned after cooking in his :"undershirt" and cleaned table in a sloppy manner. Using his dirty pant leg to hold a part of the cooking table, as he wiped it off. Then... he pulled up his showing underpants with his bare hand and continued cleaning the table. Very unprofessional and unsanitary.

DM
Philadelphia
14 reviews
Dined on October 17, 2019
Overall1food1service1ambience1

Despite a reservation, we waited 15 minutes to be seated.
Our “chef” seemed disinterested and just going through the motions. When he tried the rice bowl flip, it landed upside down with all the rice in his hand. He then put the rice from his hand back in the bowl and served it!!
Steak and chicken both overcooked.
Would not return or recommend.

ME
Philadelphia
1 review
Dined on October 16, 2019
Overall4food4service5ambience4

Fun place to take family! Chefs are entertaining! Good food and drinks! Servers are very attentive to your needs!

DI
Philadelphia
6 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

We definitely recommend Benihana, and already have talked up our experience with friends and family! It was my 65th birthday, and this was a mini-bucket list item. I always wanted to go with my husband and son when he was younger, and we never made it. This year they asked me what I wanted to do, and my answer was easy...let's go to Benihana! I remembered that I had gone several times years ago, and I wanted to share it with them. It did not disappoint...the food, service, and overall experience were amazing! The ginger dressing on the salad was just as I remembered...yummy! Also, I joined their site reward program, and was given a $30 off certificate for my birthday. If anyone is looking for a fun night out of sharing with friends/family, this should be their choice!

T
Philadelphia
1 review
Dined on October 12, 2019
Overall3food4service2ambience3

Food was not worth the wait. We made reservations for 9:15 we weren’t sat until 9:45. When we got to the hibachi station we ordered water and bar drinks. The water arrived 20 minutes later and bar drinks over 30 minutes. We also place appetizer/sushi order at this time. After sitting for well over an hour the chef arrived and started cooking. At this point we still didn’t receive appetizer or sushi. It wasn’t until he started cooking meats all, but 1 person received appetizer. We ate complete dish around 10:45pm and my fiancé received his appetizer at 11:00pm when we were almost done eating.... The food tasted good and the chef did a great job, but I’m not sure what was going on in the back not worth the $300 we spent.

OT
1 review
Dined on October 12, 2019
Overall5food5service4ambience5

We’re from Alaska and have stopped here a few times when we’re on the East Coast. Food has always been good. Our server tonight was David and his food was excellent and he was very polite. Our waitress was kind and checked up on us often. The place itself is nice and always busy. Food was just overall great. We’ll come back!

PR
1 review
Dined on October 12, 2019
Overall1food3service1ambience1

Service was poor waited the night to get a refill on my drinks and when we finally did get them the glasses where cracked, the chef where they very entertaining and average, I will never go back and will recommend people not to go there

BN
Philadelphia
2 reviews
Dined on October 11, 2019
Overall2food4service2ambience2

Place was very dirty. Our chef was not fun at all and did not of the fun things they usually do. Very disappointed.

KK
Philadelphia
1 review
Dined on October 8, 2019
Overall5food5service5ambience5

My chef was great with a lot of energy. The food was fresh and we had a great experience.

JD
1 review
Dined on October 7, 2019
Overall2food5service2ambience2

We eat at this location often. Our Reservation was at 6:30 and we were not sat until 6:40. It was a full table, with 2 different families. Both families order either water or soda...nothing crazy that would have waited for a bartender to make. It took about 10 minutes to get our drinks and the waitress messed up on the drink order. All 8 of us knew what we wanted when she came back with the drinks
About 10 minutes after we get our drinks we received our soup. Another 20 mins later we then received our salads.
About 45 minutes after we are seated a chef comes out but does not come to our table, he goes to a table that came in AFTER us. A few minutes later our waitress appears and we ask her why we were skipped and she says, "it goes in order as the orders are placed." So because SHE did not do her job in a timely manor, we now have to sit and wait longer.
This is not OK and she did not seems to even care.

Our Chef was AMAZING when he got to the table. He kept us entertained and kept the food coming. He didn't cook it all at the same time as I witness another chef do.

The newer Wait Staff need to be better trained and to realized, just because a table isn't drinking a bunch of alcohol doesn't mean that they aren't going to tip you well. When 4 of the 8 are kids and its a Monday night, most likely the parents aren't concerned with drinking and driving their kids home. They are there to enjoy a good meal with their family in a timely manner.

Also, the bus boy should wear his pants at his waist and if management allows his pants to hang from his butt, then maybe ensure that his underwear do not have holes in them. Also when he is placing new plates at tables and see something on the plate, not wipe it off with his bare hands. Instead get a new plate or use a clean towel.

OT
Philadelphia
1 review
Dined on October 5, 2019
Overall1food1service1ambience1

Me and my family (wife and two young girls - 8 and 5 years old) checked in for our reservation. We waited over 30 minutes for a seat after a number of people were seated with no reservation. My kids were upset because they were hungry for dinner. We left and went to another restaurant.

EP
1 review
Dined on October 4, 2019
Overall5food5service3ambience5

We love behiana the only thing was that the waitress took too long to come to our table

CR
Philadelphia
1 review
Dined on October 4, 2019
Overall4food5service4ambience4

Our dinner took MUCH longer because the original hibachi grill did not work, so we got moved to another table after sitting at the original table for some time. We did not get comped for the inconvenience either.

AE
Philadelphia
1 review
Dined on September 29, 2019
Overall2food5service2ambience5

Server was horrible.

MG
1 review
Dined on September 29, 2019
Overall3food5service2ambience3

Chef Todd was amazing very funny energetic and can really cook but the down fall for the night was the server she was unfunny was rude at time and was worried about her tip more than her serving the customers

OT
Philadelphia
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

We have been taking our oldest there for her bday since she was 5yrs old... she is now 16... we are never disappointed when we leave.. to many more memories to have there we have 2 more that we will continue the tradition with

KD
Philadelphia
1 review
Dined on September 20, 2019
Overall2food4service2ambience1

The food is always so fabulous! We love the place, but it’s always so chaotic in the place. Our bill had items that we didn’t order. I also wish they would use different utensils for cooking the raw chicken and then using them for the veggies. We just had a bad night, but usually it’s better.

t
1 review
Dined on September 20, 2019
Overall3food4service2ambience4

I love hibachi but this one wasn’t entertaining at all. The food was great but very expensive. Service was slow even though there were only 8 customers in the entire restaurant. The chef we had was not upbeat or fun, he also mixed up our orders and was disorganized.

DW
1 review
Dined on September 16, 2019
Overall1food4service1ambience1

I was very disappointed in the service we received especially because it was my birthday. To start there was no soup, the soup came out after the food was finished. The waitress had an unpleasant attitude, we didn’t get refills. The chef made the rice last, he crossed contaminated all the meats and made them all at once. He was unprepared, forgot the bowls for the rice, it was very unsatisfying. It was my husband and grandmothers first time and it was not a great experience. I will prob never return

RB
1 review
Dined on September 16, 2019
Overall1food1service2ambience2

Vegetables skimpy. Meal supposed to have mushrooms, cook never asked.

OT
San Francisco
2 reviews
Dined on September 14, 2019
Overall3food4service3ambience3

This is not the same restaurant I visited a year or so ago. The hostess was pleasant and attentive to our needs. The chef served up a great meal.

OT
Detroit
1 review
Dined on September 13, 2019
Overall5food4service4ambience4

I had teriyaki beef and it was a little tough.
I was the last one served the shrimp appetizer and I got four tiny bits, where the first to be served had a good-size portion.
Soup was barely warm.

KG
Philadelphia
3 reviews
Dined on September 11, 2019
Overall5food5service5ambience5

We were seated right away despite being early . The staff was courteous and friendly. The chef was amusing and very good at her job. The food was prepared expertly and it was fun to watch her cook.

OT
Philadelphia
1 review
Dined on September 8, 2019
Overall5food5service5ambience5

Food was good, service was good.

P
1 review
Dined on August 30, 2019
Overall5food5service5ambience5

Love love this place , excellent service friendly staff

Tweets by Benihana - Cherry Hill