About Benihana - Chandler

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.

3025 W Chandler Blvd
Chandler, AZ 85226-5220
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
101 Freeway Exit

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(480) 812-4701

Website:
http://www.benihana.com/locations/chandler-az-cd

Parking Details:
Free parking.

Additional:
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine

Benihana - Chandler Ratings and Reviews

5
4
3
2
1

4.1

Overall Rating

based on recent ratings
food

4.3

service

4.0

ambience

4.1

value

3.9

Noise

Moderate

80% would recommend it to a friend

Good for Birthdays (52)
Special Occasion (43)
Fun (39)
See All
Good for Anniversaries (37)
Good for Groups (37)
Good for a Date (35)
Creative Cuisine (28)
Kid-friendly (23)
Casual (21)
Worth the Drive (17)
Great for Lunch (15)
Authentic (13)
Tasting Menu (12)
Romantic (11)
Happy Hour (10)
Business Meals (9)
Fit for Foodies (8)
Pre/post Theatre (7)
Sunday Lunch (7)
Handcrafted Cocktails (6)
Healthy (6)
People Watching (6)
Great for Brunch (5)
Good Vegetarian Options (5)
Cozy (5)
Bar Seating (4)
Comfort Food (4)
Gluten Free Options (4)
Hot Spot (4)
Neighborhood Gem (4)
Quiet Conversation (2)
Seasonal (2)
Spicy (2)
Tapas (2)
Vegan (2)
Afternoon Coffee (1)
Late-night Find (1)
Notable Wine List (1)
Paleo Friendly (1)
Scenic View (1)
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1502 reviews
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 (Phoenix)·Dined on February 13, 2018

Although we made a reservation on OpenTable, we still had to wait for over 1/2 hour for a table. Why make a reservation - very frustrating.

Tags: Special Occasion
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food4
ambience3
service2
value3

 
·Dined on February 12, 2018

The food and the chef were great. The service that we got from our server was terrible, he showed up to the table super late. When he finally showed up he took drink orders and our appetizer, 7-10mins passed and he showed up with drinks when I asked how much longer for our appetizer he said he had forgotten to ring it up so we got it once the chef was cooking the shrimp appetizer. When the chef was reading the orders I was missing my plate again so the chef had to call the server and ask for it . Server also messed up and didn’t bring enough for the shrimp appetizer or chicken. Just a terrible experience with the server. We go to this Benihana multiple times it’s our favorite place for special occasions but after this day not sure if we’ll be back to this location.

Tags: Romantic, Good for a Date, Casual
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food5
ambience4
service2
value4

 
·Dined on February 11, 2018

We love Benihanas and go every year for my birthday and our anniversary. We get a picture every year, this picture was not very good but acceptable.

Tags: Vegan, Good for a Date, Good for Birthdays, Great for Lunch, Good for Anniversaries, Sunday Lunch, Good Vegetarian Options
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food4
ambience5
service5
value4

 
 (San Francisco)·Dined on February 10, 2018

Had a great time other then the cook speaking Spanish to some of the guests most of the time and ignored the rest of us that didn't speak Spanish. Food was great though.

Tags: Good for a Date
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food5
ambience3
service4
value5

vip
 (Phoenix)·Dined on February 10, 2018

Poor reception upon arriving - took hostesses 10 minutes to acknowledge us while we stood in front of them while they talked among themselves

Dirty unkept environment including dining area in spite of the fact we were relatively early in the night with a 7 o’clock reservation

No tonic for mixed drinks- how is that possible for a proper bar?

Repeated delays in orders, service, etc

Won’t be back

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food3
ambience1
service1
value1

 
 (Phoenix)·Dined on February 10, 2018

Was a good place but due to us being 15 minutes late they canceled our reservation and made us wait over 2 hours the host wasnt very friendly but everyone other then her was awesome i would definitely recommend coming here to anyone just needs better guest service up front

Tags: Good for Birthdays
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on February 10, 2018

You made a customer for life. This occasion was to celebrate my son's 12th birthday. He was very impressed with the meal and how it was being prepared right their in front of him. He really enjoyed the show. He ate more than usual and said the shrimp was better than what you buy at the store. I'm sure that he will return when he grows up. Excellent.

Tags: Creative Cuisine, Special Occasion, Authentic, Good for a Date
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on February 10, 2018

Celebrating belatedly my granddaughter's birthday with her mom and a friend. It's a very fun place to eat. The food is excellent. It's most fun is when you have a group big enough to have the chef all to yourself but it's works well with smaller groups too.

Tags: Special Occasion, Good for Anniversaries, Handcrafted Cocktails
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food5
ambience5
service5
value4

 
 (Savannah)·Dined on February 9, 2018

It was our first time there. We were not sure what to expect. Was taken back for just a second that we were seated with three other couples at the same table, but quickly made aware of the surroundings and what was about to unfold on the grill in front of us. The chef was fun and very talented. He brought humor into the cooking and made it a very fun and enjoyable experience. The food was amazing!!!! It was pricey but very well worth it. Highly recommend for special occasions. Oh and the sushi...was top notch!!

Tags: Tasting Menu, Creative Cuisine, Romantic, Casual, Good for a Date, Authentic, Good for Groups, Fun
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food5
ambience5
service5
value4

 
 (Phoenix)·Dined on February 9, 2018

The good was way to salty and portions have gotten smaller. Very disappointing.

Tags: Good for Birthdays, Kid-friendly, Casual, Good for Anniversaries
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food3
ambience4
service4
value3

 
 (Phoenix)·Dined on February 9, 2018

Great lunch options. Meals are always done perfect.

Tags: Special Occasion, Casual
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food5
ambience3
service3
value3

vip
 (Naples)·Dined on February 8, 2018

Sushi was poor quality Appetizer came out after our entrees service was bad I’m never going back

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food2
ambience3
service1
value1

 
 (Phoenix)·Dined on February 6, 2018

As always had a good meal. My only comment would be we were only people at our table but we both felt rushed through our meal and the chef compained about tips customers left which I find tacky.

Tags: Healthy, Great for Lunch, Fit for Foodies, Happy Hour
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food4
ambience4
service4
value4

 
 (Los Angeles)·Dined on February 5, 2018

Our waitress was amazing but the hostess was so rude we almost left. We had a reservation for 8 and asked if we could push it an hour back and at first she said I will just seat you then you won’t need a reservation. Then when it came

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food4
ambience2
service2
value3

 
 (Phoenix)·Dined on February 5, 2018

As always, Benihana Chandler delivers great service, great food, great fun and an engaging table chef. The exceptional management is obvious. The restaurant is clean, the staff attentive. Manager Carl visited our table and we were able to express our thanks and delight with our experience. When in the East Valley Phoenix/Chandler area, this is the restaurant to visit! Kudos to Carl and his team!

Tags: Worth the Drive, Fun, Casual, Special Occasion, Healthy, Happy Hour, Bar Seating, Creative Cuisine, Neighborhood Gem, Good for Anniversaries, Good for Groups, Great for Lunch, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on February 3, 2018

Great place. One thing that irritates me the most was I had a 8 pm rsvp and we didn’t get seated till around 9. What’s the point of a rsvp if we can use it

Tags: Fit for Foodies, Handcrafted Cocktails
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food5
ambience5
service5
value5

 
 (Portland)·Dined on February 3, 2018

We went here to celebrate my wife's B-day. We are currently on a gluten-free and dairy-free diet and eating out has been a challenge. The staff was easily able to accommodate us and we both fully enjoyed our meals.

Tags: Good for Birthdays
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food5
ambience4
service5
value3

 
 (Los Angeles)·Dined on February 3, 2018

Overall experience was very good. The cook was a gas . Food was what we expected.

Tags: Great for Lunch, Good for Groups, Fun, Good for Anniversaries, Special Occasion, Casual, Good for Birthdays
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food4
ambience4
service5
value3

 
 (Phoenix)·Dined on February 1, 2018

I had to change my reservations a few times due illnesses. Well, the last change did not go through. The girls at the front were quite rude about it. The one girl smirked and said "Oh no it's for Thursday not Tuesday." She was just going to leave it at that. As if it's reservations only. This was for my birthday dinner. The gentleman at the front said it was no problem and she said it would be about 10-20mins, she didn't look happy about accommodating us. Well over 30mins later and we still weren't seated. My father-in-law spoke to the gentleman and we were seated 3mins later. Your hostesses need to be trained on how to handle themselves. Smirking and being rude to paying peopleis not acceptable. We go in every year and spend quite a bit of money. Everyone else was great, service was a bit slow but that happens sometimes.

Tags: Fun, Special Occasion
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food4
ambience4
service3
value5

 
 (Seattle)·Dined on January 31, 2018

Disappointing! The table was uncomfortable when they crammed in 9 people. The last time I was here they did the same thing- not good. The lady next to us had a cold and coughing and sniffling. The food was overcooked which is especially terrible to do for seafood shrimp and scallops :(

Tags: Good for Groups
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food2
ambience2
service4
value3

 
 (Phoenix)·Dined on January 31, 2018

I LOVE this food but I am disappointed that the salad dressing has changed. I have eaten at this place most my life and have loved the dressing enough to buy it to take home but the last two times I’ve been, the dressing has been disappointing. With that being said, the rest of the food was fabulous! I will come again!

Tags: Comfort Food, Good for Groups, Business Meals, Creative Cuisine, Worth the Drive, Good for Birthdays, Authentic, Gluten Free Options, Cozy, Kid-friendly, Casual, Fun, Great for Lunch, Good for Anniversaries, Special Occasion
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food4
ambience5
service5
value5

 
 (Phoenix)·Dined on January 30, 2018

We didn't enjoy this experience as we have in the past. The 2 couples at our table were extremely loud. They paid no attention to the chef and had no regard as to the others around them. My husband and I felt that affected the chef's mood. Somehow he didn't seem as enthused in cooking, and our fried rice was not cooked well and had hard kernels.

Secondly, our server did not pick up the soup and salad bowls; he forgot my husbands tea and didn't check to see if anyone needed refills. We thought he had left. One lady at the table had to ask the manager to find the server in order to get a refill. We paid in cash and the server came back to the table after we gave him the bill and the money to ask us how much we had given him. That's pretty bad in my opinion.
Normally we come away feeling like we had a great time but this wasn't one of them. The food tasted good except for the rice. I know you have no control over the people at seated at the table, but at least the cooks and servers should be more attentive.

Tags: Special Occasion, Good for a Date, Good for Anniversaries
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food4
ambience3
service3
value3

 
 (Phoenix)·Dined on January 28, 2018

The food was great, the staff amazing and we had a great time!

Tags: Good for Groups, Hot Spot, Fun, Authentic, Great for Lunch, Bar Seating, Good for Birthdays, Pre/post Theatre, Sunday Lunch, Tasting Menu, Creative Cuisine, Business Meals, Good for Anniversaries, Special Occasion
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 27, 2018

It was awesome

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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 27, 2018

Love the Chef and the table attendant. Both were absolutely great! I will differently ask for Chef Dametri again. Personable, funny and a very good chef!

Tags: Late-night Find, Good for Anniversaries, Great for Lunch, Tasting Menu, Good for a Date, Good for Groups, Worth the Drive, Special Occasion, Kid-friendly
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 27, 2018

The chef andrew was great

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food5
ambience5
service4

 
 (Phoenix)·Dined on January 27, 2018

It was an amazing experience will definitely go back

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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 26, 2018

For the money, the portions are very small..please eliminate the salad..it is very unappealing...tasteless and the salad dressing is not very good...the sushi was good...but entree was small for $40...we could have had a bigger meal at cheesecake factory or capital grille for the same amount

Tags: Good for a Date
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food2
ambience3
service3
value1

 
 (Phoenix)·Dined on January 25, 2018

Great place for dinner!

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food4
ambience4
service4
value4

 
 (Las Vegas)·Dined on January 25, 2018

This was the first time we have had a good waitress, which was great, except this was the worst most boring chef we have had.

Tags: Good for Birthdays
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food4
ambience3
service3
value2

 
 (Phoenix)·Dined on January 25, 2018

Excellent service and the food was sensational !!! A+++

Tags: Fun, Creative Cuisine, Authentic
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food5
ambience5
service5
value4

 
 (Phoenix)·Dined on January 24, 2018

Fun and delicious

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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 24, 2018

Had a 7PM reservation and got there at 6:50PM they said they were running 20 min late. We checked back in at 7:20 and were told it would be 10 min. 8PM came and we checked in again and were told our table was next. We got seated 1 hour and 10 minutes after our reservation (why have one). We then got a New Chef Max who is nice but clearly not ready to cook in front of people. His Show was messy, portions were way off had to have kitchen fix more Fried Rice, ran out of Chicken and it was a mess. Of course you get you bill and its Full Price but service was way below. They must improve on this.

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food3
ambience1
service1
value1

 
 (Phoenix)·Dined on January 24, 2018

Worst experience ever. Hostess would not acknowledge my reservation that I made through open table. She said it didn’t exist so I showed her my email. Then her story changed to I cancelled the reservation at 1 that afternoon. This is impossible considering I only made the reservation at 430 to begin with. She was an ignorant rude hostess and at one point said I was not in her computer and to look for myself as she proceeded to walk away and ignore me. Manager didn’t even correct her behavior as she was rude to everyone that walked in from the time we arrived to the time we were done with our meal (3 hours later).

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food5
ambience1
service1
value1

 
 (Phoenix)·Dined on January 24, 2018

The fried rice and white rice was dry. Waited for over 30 minutes for my table then waited another 30 minute for the chef to come. There's one Japanese lady who sang the happy birthday song so annoyingly loud and bad.

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food2
ambience2
service3
value2

 
 (Hawaii)·Dined on January 22, 2018

My 12 year old son and I came here for birthday dinner. They were running behind so they gave us a free appetizer coupon and he ordered sushi. After that they sent Kevin over who is funny, fast and a great cook. Kevin whipped our dinner up with jokes and made everything so nice. Our waitress Shizuka was kind and made sure every need was met. Love this place!

Tags: Good for Birthdays
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food4
ambience4
service5
value3

 
 (Phoenix)·Dined on January 22, 2018

I made a reservation for 7 at 7:15 pm. We checked in and we were not seated until 45 minutes after 7:15 pm. The hostess had no seating control so, our wait was longer than expected. They were irritated, overwhelmed and, unfriendly. They also gave me the wrong information on the Birthday coupon in which I could not apply towards the final bill so therefore, the Manager was called to visit our table. Unfortunately, the Manager was unable to fix the coupon issue and could not offer another resolution. On the other hand our table's server was polite and professional. When it came to getting out picture taken, it was not offered, we had to ask. Our picture's quality was crappy and we had to wait another 45 minutes for the picture to printed.
We visited the restaurant to celebrate 2 very special birthdays and it was unpleasant.

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food4
ambience3
service2
value3

 
 (Phoenix)·Dined on January 20, 2018

My wife and I have been here a few times before but this time was incredible.our cook was the best we have had so far,his name was Kevin.our whole table was having a great time.

Tags: Pre/post Theatre, Bar Seating, Casual, Worth the Drive
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 20, 2018

The Benihana experiences are all the same and that’s not a bad thing!! The food is good. The filet at this particular restaurant on this particular night was actually exquisite!!! The rest was good. The real complaint about the chandler location is the wait time. I have now been there twice and both times was a long wait with reservations!!! Pet peeve.....if I have a reservation I don’t want to wait 20-30 mins to be seated.

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food4
ambience4
service4
value4

 
 (San Francisco)·Dined on January 20, 2018

Seats are cozy, shrimp are tasty, that’s why Benihana is amazing 😎

Tags: Pre/post Theatre, Cozy, Worth the Drive, Afternoon Coffee, Quiet Conversation, Fit for Foodies
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food5
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value5

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