Benihana - Chandler, AZ

Reseñas de Benihana - Chandler, AZ de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Sebastian

   Denver2 reseñas

   5.0

   Comieron hoy

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Staff was great, but definitely understaffed. It took so long that I ended up eating up eating ingredients as they were cooked
   

   ¿Te fue útil?

2. D

   Diego

   Phoenix1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   great experience and great food ! thank you chef Diego and our server as well !
   

   ¿Te fue útil?

3. A

   Ang

   Phoenix1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Alex was great and made my daughter so happy in her birthday! Food was amazing. Overall we had a really great, fun time!
   

   ¿Te fue útil?

4. S

   Steve

   Phoenix1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The server the cook and the food was great!!! We will definitely be back
   

   ¿Te fue útil?

5. J

   Joan

   Phoenix2 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   As always they never disappoint me. Plenty of food and entertainment I will continue to come and bring my family!
   

   ¿Te fue útil?

6. E

   Evgenia

   Dallas3 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 5
   3. Servicio 4
   4. Ambiente 1

   You have stopped investing in the facility. It is very run down. I was very disappointed with the quality of the environment, from shabby walls to unattended unclean restrooms. Staff can be trained better to provide better customer service. Our chef Izzy was great, his show was the highlight. But a lot of other things made a bad impression so we will take our money elsewhere next time. Please invest into renovating the facility. Otherwise - you will go out of business and lose customers like us.
   

   ¿Te fue útil?

7. c

   crystal

   Chicago1 reseña

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   There were too many bugs flying around. I couldn’t even concentrate on the atmosphere or even try to enjoy my visit. Flies were flying everywhere. In my drinks & in my food. It was disgusting. I tried calling a manager to where I was sitting 3x. The manager never showed. Probably embarrassed because they need help with the bugs. It’s so wrong and nasty.
   

   ¿Te fue útil?

8. N

   Nicole

   Denver1 reseña

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   It was extremely long wait. We sat at 5:15 and didn’t get the chef to our table until 6:30. The food was good and chef was very entertaining however the price was extremely high. We had 3 chicken teppanyaki one that was a children’s. 2 saki bombs and one drink and our total with tip was almost 300 dollars. Just seems very high for rice and chicken and veggies.
   

   ¿Te fue útil?

9. s

   sarah

   Columbus3 reseñas

   2.0

   Comieron en 27 de abril de 2025

   1. Global 2
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Waited 70 minutes from ordering food to our cook coming out. Every table seemed to be in the same situation
   

   Benihana - Chandler, AZSe respondió el 28 de abril de 2025

   Hello Sarah, we're truly sorry to hear about your recent experience at Benihana - Chandler, AZ. It's always our goal to provide prompt service and quality food, and we apologize for the delay you experienced. We appreciate your feedback and will use it to make necessary improvements. We hope you'll give us another chance to make your dining experience better. Thank you for your understanding.
   

   ¿Te fue útil?

10. A

    Andrew

    Phoenix1 reseña

    1.0

    Comieron en 26 de abril de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 2
    4. Ambiente 4

    wasn’t very impressed with the chef and not very good food because it’s too salty
    

    Benihana - Chandler, AZSe respondió el 26 de abril de 2025

    Thanks for visiting us, Andrew. We're truly sorry to hear that your experience at Benihana - Chandler, AZ didn't meet your expectations. We always aim to provide our guests with excellent food and service, and it's disappointing to hear that we fell short during your visit. We appreciate your feedback about the chef's performance and the food's saltiness. We will certainly take this into consideration as we continually strive to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
    

    ¿Te fue útil?