Benihana - Chandler
Hibachi Steak 6
New york strip steak and mushrooms hibachi grilled to your specification.
California Hr 7
Awesome. I have never had a bad experience
Food and drinks were good. Service was a little shake. Maui the chef made up for it.
Our chef had a great attitude. He seemed rushed and didn’t really do many tricks. It was my first time there and it wasn’t really what I expected. I thought it would be a little more exciting. I had to ask him to perform while he was cooking.
Not sure if our cook was new. Did not talk while cooking. Too much butter in fried rice and burnt our steak. Over all was not good service. Spent $160 on meal and was not worth it. Always dined there and had good experience but not this time
Waited at front to be checked in for 10 minutes. Was not even looked at or greeted by the hostess. Had to wait for 30 minutes after our reservation time to be seated. Would have liked to be seated and order drinks if we had to wait for another party. Waitress was in good spirits but only came around a few times. The cook and food was amazing and made up for the rest of the night. Wish there was a dress code, but wear wearing work out attire making if feel trashy like walking through a Walmart.
horrible service reservation was for 8:15pm and the chef showed up and 9:30pm
Dinner was amazing, perfectly cooked!! Definitely coming back!
Food was the best ever! Too bad the show of cooking was omitted! Oh well, maybe next time.
Awesome experience for my son’s first experience.
The only thing the wait for our chef it took 45 minutes 🙁
Waited for our chef for well over an hour and half!!
Great service! Loved that they fooled Covid guidelines and produce a safe environment to enjoy lunch!
Friendly and accommodating staff that made adjustments for us and dinner recommendations. Entertaining atmosphere yet implemented appropriate Covid measures.
First time experience was excellent. Would go back again
Had reservations at 8. Took about 10 mins to be seated. But our cook Geoffrey definitely exceeded our expectations! Overall great service for a first timer!
Food was great. Service was beyond poor, didn’t get refills sushi was wrong denied and extra soup that I wanted to pay for....overall terrible experience.
The chef seemed new and not confident. The fried rice was burnt, crispy. He forgot to make mushrooms. The chicken and steak were not cooked well and were cut too big. The asparagus was mushy. He had no table side manner, he barely said a work to us. It was my birthday and one of the worst experiences I’ve ever had at Benihana. It’s my favorite restaurant, I’ve been to the ones in Michigan and Tennessee many times and had great experiences. I just moved to Arizona and this was my first experience at Benihana here, very disappointed.
We waited a long time for our chef to come & pretty much everything else!
When you go to Benihna, your not only paying for the food but your are paying for the fun show. Our chef over cooked our food and he did not speak at all and on top of that there was now show. He could barely do the volcanoes at the end. I have been to Benihna many times and I want to bring my father and brother there for their first time. We were having a guys night out. Needles to say this was a make fail and they never want to come back. I am very disappointed.
Our waitress was rude and looked like she was unhappy with her job at the moment.
Everything thing was great except we sat next to a table with a family that had kids. Which is fine, but two of them who were probably 1-3 years old were crying continuously throughout the evening. Parents didn't take them outside till they settled down which was irritating. We came to enjoy our anniversary dinner but was not too enjoyable.
The staff was amazing and the chef made our birthday great.
Have previously dined here and the chefs put on better show while cooking. Also, be aware that the entry level person that took our order was extremely hard to understand because of her dialect.
Food was better than any other Benihana’s we’ve been to. It was clean, not noisy at all, and service was great. The chef didn’t have the energy like other chefs but he still did a good job.
The chef was very friendly, professional, and quick. If I remember correctly, his name was George. Anyways, the reservation helped reduce the wait time.
Excellent service. It was our first time there and we will definitely be back.
I will not ever return. It was not the value I hoped for.
The food was great, server was great. However the chief - was boring! Very disappointing. It was my kids’ first visit and one of my kids’ birthday. I don’t know if our cheif was new, or what, but not she was not exciting at all. My kids were more interested in the chiefs around us and not our actual cheif. The cheif even stated “sorry guys, I’m boring”. Not pleasing. They also stated “We can’t do certain tricks because of COVID”, however the same tricks they advised they couldn’t perform, the cheif beside us did those exact tricks. I mean everyone comes to Benihana for their unique tricks and the overall experience and we didn’t get that at all.
I’m glad it was their first time and my kids didn’t know what to expect. But my husband and I with past experiences knew it wasn’t the same.
I’m always satisfied with our food, but this time it wasn’t amazing. I order the Teriyaki Steak and it was really over done. This will not change my opinion of Benihana, it’s one of my favorite places.
Hostess wa very rude and ruined the night. spoke to the manage and was apologized to and that was the end of it.
Chicken was rubbery, & tuff. Every thing else was great.
Benihana is a birthday tradition. This is also the only restaurant I've been to since the onset of COVID-19. I was very happy and comfirtablecwith the distanced seating arrangements, cleanliness, use of virtual menus, service, etc. Thank you for a great night!
We had a reservation and sat us with a group of 4 literally right next to each other, this is unacceptable seeing how there’s a pandemic. We have been here before and they always block off minimum of 2 chairs. The waiter joked about us because I mentioned I did not feel comfortable sitting elbow to elbow with strangers. He was very unprofessional. We waited 20 minutes to be sat at a different table where they did block off the 2 chairs and we got the same waiter. For refills he would take our glasses with our straws to the back and refill the same glass this was new to me since last time they would just bring you a new glass. Our dinner included a hot green tea and a scoop of ice cream he failed to bring that out and when I asked for that he said oh so you want your tea and ice cream? We also had a birthdate certificate which includes a birthdate souvenir picture which he also failed to do. We were very dissatisfied with his service. Next time we will make sure not to have him as our waiter. We have always had a great experience here except this time and it was all due to having a bad unprofessional waiter.
It was our first time eating there. It was not what I expected. It was the best overall experience. The service was great both the waiter and chef were fantastic. Loved the food too!
They have done a great job with being open and social distancing. there were only 4 of us at the table, two on each end with 4 empty seats between us.
Fabulous as always! We haven’t gone since covid started and it was greatly missed!
Our Chef was so fun. We went for my daughters 16th birthday and we had such a great time. He was so engaging and our server Allen I think was great. We will be back.
Everything was great except for the onions! I advised my waiter that I had an onion allergy he made sure my rice was onion free but unfortunately the noodles were not.
Benihana - Chandler does offer delivery in partnership with Postmates and Uber Eats. Benihana - Chandler also offers takeout which you can order by calling the restaurant at (480) 812-4701.
Benihana - Chandler is rated 4.4 stars by 2695 OpenTable diners.
Benihana - Chandler does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.