Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Phoenix / Arizona
  4. East Valley
  5. Chandler
Benihana - Chandler, AZ, Chandler, AZ

Benihana - Chandler, AZ

3.9
3.9
4909 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 PM


Booked 78 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (480) 812-4701
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Chandler
  • Cross street
    101 Freeway Exit
  • Parking details
    Free parking.
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 4,909 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4.3Food
  • 3.8Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Phoenix / Arizona

    Japanese

  • East Valley

    Most Booked

4,909 Reviews
  1. OpenTable Diner

    Portland

    5 reviews

    5.0

    5 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great time, great food and service! The bride to be was very happy!

    Is this helpful?

  2. MaxM

    Phoenix

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Are Reservation took a little while to be seated but it was okay. Are drink orders were done when we were seated. Chef was great server was great made up for the Long wait to be seated the rest of the night was great

    Is this helpful?

  3. Sharonw

    Phoenix

    14 reviews

    5.0

    14 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our chef was very enthusiastic and entertaining! Even though we didn’t know the 2 other couples we all had a good time 😄

    Is this helpful?

  4. KelseeS

    Phoenix

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great time!! Diego was amazing! Kept us high energy and the food tasted great.

    Is this helpful?

  5. TeresaG

    Exclusive

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Chef Alex was awesome. He interacted with everyone at the table, was personable and prepared great food.

    Is this helpful?

  6. AugustO

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I always come here for my free birthday food, but somehow still end up paying $60 plus. Still worth it..

    Is this helpful?

  7. Marie

    Phoenix

    3 reviews

    1.0

    3 reviews

    Dined on February 26, 2024

    1. Overall 1
    2. Food 4
    3. Service 4
    4. Ambience 2
    A 7 p.m. reservation resulted in waiting until almost 9:30 to get the entrées. Staff were friendly but understaffed and the speed of service showed the lack of proper staffing. The cleanliness was also subpar.

    Is this helpful?

  8. seano

    Phoenix

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always great atmosphere and food. Had a blast!! The server and Chef were both amazing. We will definately be back in the near future.

    Is this helpful?

  9. ShannonB

    Phoenix

    1 review

    5.0

    1 review

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service, Food was fantastic. Got right in for our reservation no waiting.

    Is this helpful?

  10. matthewp

    Phoenix

    1 review

    3.0

    1 review

    Dined on February 24, 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3
    The chefs food was great but he was quiet and didn't interact much and our server was absolutely rude but her trainee was just fine. He was kind and attentive. The lady server was not only rude to him but our table as well. She didn't like the fact that my wife and daughter went to the restroom and she couldn't take our order when she wanted. We also had a 50$ gift card that was never added to the final bill. I still have our receipt for proof. We have been coming here for the past 15 years and have had much better experiences than last night.

    Is this helpful?

  11. WendyL

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great, except for our seating time. Our reservation was for 6:15 but we didn’t get seated until about 6:30 or later.

    Is this helpful?

  12. Gail

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    2/23/24 My husband and I had a great time having dinner with two other couples. I had the ocean treasure and my husband had the hibachi salmon and hibachi chicken fried rice. Chef Juan cooked all of our meals excellently. His personableness, professionalism, warmth, humor and overall style was appropriate. Our server was polite, timely, and very responsive. Thank you!

    Is this helpful?

  13. ChelseaM

    Phoenix

    3 reviews

    3.0

    3 reviews

    Dined on February 23, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Reservation made for 8pm, seated around 8:20pm. The chef arrived to the table around 9:10pm. They forgot my scallops and had to go get it. The server tried to help but they are clearly understaffed and not managing reservations well.

    Is this helpful?

  14. Valerie

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great time. Celebrated 2 b-days and 1 anniversary!

    Is this helpful?

  15. Tango

    Phoenix

    11 reviews

    4.0

    11 reviews

    Dined on February 23, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We waited 45 mins for a chef. Fried rice was very salty and oily, I end up having stomach cramp at night. Scallop was overcooked. Steak was perfectly done

    Is this helpful?

  16. SeanT

    Phoenix

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    They were ON POINT last night! We were lucky enough to get their best waitress that's been there 16 years while she was training a new guy (keep up if you can)! Demitri is our fav chef too.. The Pepsi cups were never empty, the entertainment and jokes kept coming and we all had a blast!

    Is this helpful?

  17. Juan

    Minneapolis

    3 reviews

    5.0

    3 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went to Benihana for my birthday celebration and everything was fantastic. I would definitely recommend this restaurant for the food, service and wonderful staff. Good value for the money.

    Is this helpful?

  18. VictorS

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was excellent and our chef was very amusing and full of fun. Food was great and we had interesting people atGreat time. our table. Three people had birthdays.

    Is this helpful?

  19. OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great time and great entertainment. I look forward to going back soon

    Is this helpful?

  20. DaveL

    Phoenix

    8 reviews

    5.0

    8 reviews

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 2
    4. Ambience 5
    our hibachi master was amazing, our server was far from on par, he was all over the place, forgot our appetizer, brought it out late (after entree) and gave it to the people across from us, it was a strange experience, we usually have excellent service.

    Is this helpful?

  21. Nevi

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on February 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ty was our waiter and did a great job taking care of our table and made the experience very enjoyable.

    Is this helpful?

  22. Sean

    Phoenix

    4 reviews

    2.0

    4 reviews

    Dined on February 21, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Benihana was so understaffed. The waiter, although nice enough forgot to fill our waters 3 times. Had to ask every time. Completely forgot a plain rice for one of the guests. The table cook was nice enough but for those prices we shouldn’t have had a 3 plus hour dinner. The ice cream came out and it was soup. So disappointed. The standards were null and void. What a shame.

    Is this helpful?

  23. Vino

    Phoenix

    1 review

    3.0

    1 review

    Dined on February 20, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 1
    Made reservations for 7:15pm didn’t get seated until 8:30pm and when was seated finally still waited another 45mins for the main course

    Is this helpful?

  24. foodlover143

    Phoenix

    7 reviews

    vip
    1.0

    7 reviews

    Dined on February 19, 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1
    Had to wait an hour to be sat even w reservation, table service was great, chef was good once he came out 50mins after being sat, hostesses also forgot to turn on grill adding another 10 min wait, took four hours total. Food is normal good Benihana. $6+ up charge for fried rice instead of steamed rice, ask for full menu bc they only give you shortened option menus. Do not visit unless you are ready for a large time commitment.

    Is this helpful?

  25. DanielleB

    Phoenix

    1 review

    1.0

    1 review

    Dined on February 19, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    1. We had scheduled reservations in advance for 645 & we arrived at about 10 mins early or so. I knew there could possibly be a wait but let’s just say I had to wait over 30+ mins even though I had a reservation. It appears they were setting other tables before ours even though the guests came after us 2. Told waiter that half party was vegan but chef cooked the seafood on top of chicken without scraping off the residue (cross contamination) 3 of the guests could not eat for they were now concerned about getting sick. 3. Shrimp still had veins through out them, chicken was tough (not your usual chicken) 4.long wait for food and overall service and we did not get out until almost 10:00pm with 4 children (it was a very long evening)

    Is this helpful?

  26. Jeffrey

    Phoenix

    3 reviews

    1.0

    3 reviews

    Dined on February 19, 2024

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1
    We had 6:30 reservations and we mot seated for over an hour a d didn't get food for 2 hours. We were stuck there for 3 and a half hours for dinner. Won’t be going back.

    Is this helpful?

  27. AmyL

    Phoenix

    4 reviews

    1.0

    4 reviews

    Dined on February 18, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Waited over an hour even though we had a reservation during lunch on a Saturday before leaving to go elsewhere. Never received a text that our table was ready. Disappointing. We usually have no issues here

    Is this helpful?

  28. Yadala

    Phoenix

    3 reviews

    2.0

    3 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    The food was great but our reservation was at 12 and we didn't get a chef until 1:38 because they said they we're short on chef's. So basically we didn't start eating until after 2pm. We asked for a discount or something to that extent and the manager acted like he didn't hear us or anyone else at our table asking for the same thing. He just kept apologizing. Not the best experience that visit.

    Is this helpful?

  29. ReviewerAP

    Phoenix

    1 review

    1.0

    1 review

    Dined on February 18, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    I almost got robbed here. First of all, I had a reservation at 8:30 PM and we didn't get served until 10 PM. Also, the girls in front have an attitude and doesn't even look at you when they talk. Whatever. That's nothing compared to what was coming. The total was $104 and I gave $100 to the waiter (two $50, one of them with a piece of tape, reason why the ATM didn't take it). He was supposed to charge me only $4 on the card. He came back with the receipt where you add the tip and I noticed it was for $104 so I told him, and I even said "No worries, it happens". Then, he told me he was so sorry and that voiding the voucher was a little complex and asked me if I could have my cash back which I accepted. Then this guy took out his wallet from his pant and handed me the two $50 that I gave him!! From his personal wallet!! One of them with the piece of tape. If you make a mistake, you'd put it in the bills drawer, right? Not your personal wallet in your pant. I'm happy I noticed because the check was already expensive enough. Anyway. Just be careful when you pay. I hope it's not a usual practice.

    Is this helpful?

  30. Elaina

    Phoenix

    1 review

    2.0

    1 review

    Dined on February 18, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    We waiting 30 minutes past our reservation time as it was quite busy, we also waited quite a while after being seated before our chef came out. The chef was okay, but nothing spectacular as far as entertainment. The server for our table was not very attentive. My husband asked for a fork and never got it and I asked for some yum yum sauce and never got it. Immediate after our chef was finished cooking however, the server brought out for the table without being asked. We have been to this location several times before but this was the worst experience.

    Is this helpful?

  31. OpenTable Diner

    Phoenix

    1 review

    1.0

    1 review

    Dined on February 18, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 3
    We had a reservation at 645 got there 15 minutes early and was told it would be 20 minutes. Didn't get sat until an hour later. We were continuously told we would be the next table and we were constantly skipped. Finally we asked the manager and then the front of house staff said they had already called us and sent a text. We never got anything like that and they didn't apologize for the inconvenience. Once we finally got sat they forgot my girlfriends rice after we asked 3 times. Overall not the best experience.

    Is this helpful?

  32. JonA

    Phoenix

    1 review

    3.0

    1 review

    Dined on February 18, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 1
    Reservation 30 min late to be seated. Slowwwww service. Grease dripping down on to plates from hood above.

    Is this helpful?

  33. CorinnaM

    Los Angeles

    3 reviews

    2.0

    3 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 3
    Took my son for his birthday with a few friends, 545 reservation two weeks in advance. The host was up front, running 15 min behind on reservations….Ok, no problem. We got seated and sat at our table from 6:05-7:05, an HOUR before a chef came to our table. The food is good, but pointless to reserve a table. I am disappointed in the service overall.

    Is this helpful?

  34. nwseafoodfan

    Seattle

    4 reviews

    4.0

    4 reviews

    Dined on February 18, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Chef Jon was fantastic. He made the experience special, especially for our 4 yo grandson!

    Is this helpful?

  35. OpenTable Diner

    Phoenix

    1 review

    3.0

    1 review

    Dined on February 17, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 2
    Took awhile to get underway. Food was good from the grill

    Is this helpful?

  36. OpenTable Diner

    Orange County

    1 review

    1.0

    1 review

    Dined on February 16, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    We had the worst service and our server had to be reminded several times to bring something to the table and even forgot that I told him it was my son’s birthday …worst experience we’ve ever had and almost ruined my sons birthday. I understand it gets busy but last night was unacceptable and as much as we love the food I doubt we will go back.

    Is this helpful?

  37. JenniferP

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on February 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our reservation was for 6:00 p.m. and we were seated promptly but we didn't get any food for an hour. They brought our drinks but no salad or soup. We were there for a total of two and a half hours. They were short staffed for chefs. Our chef had a good vibe about them but they were a little heavy-handed on the salt and pepper. Add a good amount of soy sauce & that makes for salty rice. I have to say our steak was cooked perfectly and was delicious.

    Is this helpful?

  38. OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brett was great ! He had a great personality and gave a great show . His food also tasted great !

    Is this helpful?

  39. chrisn

    Phoenix

    1 review

    1.0

    1 review

    Dined on February 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    We had a reservation for 7 pm and were seated soon after arrival. Drink order was slow, but 50 minutes in we still had not received even a bowl of soup out of our 5 course entree. I inquired with a server if this was the norm and she replied “yes, it’s a holiday (Valentine’s) and we’re short staffed.” We waited longer, longer, longer and then decided to leave, we tried to pay for the drinks we ordered and waited more to pay. Server was argumentative and not apologetic, plus offered no discount or other concession. Horrible training. The manager tried to stop us on the way out to seat us in the “bar-like” area. I appreciate his gesture but this experience ruined Benihana for us. We had never been there and will not return. Unpleasant experience. Others at our table looked equally irritated.

    Is this helpful?

  40. LarryR

    Phoenix

    1 review

    3.0

    1 review

    Dined on February 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4
    It took a very long time for our chef to come to the table. Veggies were cooked and served separately instead of all together. I ordered filit mignon and chicken and my chicken was served after we were done eating Possibly he forgot

    Is this helpful?

FAQs

You can order delivery directly from Benihana - Chandler, AZ using the Order Online button. Benihana - Chandler, AZ also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Chandler, AZ is rated 3.9 stars by 4909 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 78 times today

Order delivery or takeout

Google Map for Benihana - Chandler, AZ

3025 W Chandler Blvd, Chandler, AZ 85226-5220

Additional information

  • Cross street
    101 Freeway Exit
  • Neighborhood
    Chandler
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (480) 812-4701
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
OpenTable
  • About Us
  • Blog
  • Careers
  • Press
More
Businesses
  • Restaurant reservation software
  • Industry insights
  • Hospitality resources
  • Marketing resources
  • Operation resources
  • How to open a restaurant
  • For restaurants
  • For restaurant groups
Join us on
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
Rentalcars Logo
OpenTable Logo