About Benihana - Chandler

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.

3025 W Chandler Blvd
Chandler, AZ 85226-5220
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
101 Freeway Exit

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(480) 812-4701

Website:
http://www.benihana.com/locations/chandler-az-cd

Parking Details:
Free parking.

Additional:
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine

Benihana - Chandler Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.4

service

4.0

ambience

4.2

value

4.0

Noise

Moderate

84% would recommend it to a friend

Good for Birthdays (49)
Special Occasion (41)
Fun (40)
See All
Good for Anniversaries (36)
Good for Groups (36)
Good for a Date (34)
Creative Cuisine (28)
Kid-friendly (23)
Casual (15)
Worth the Drive (15)
Romantic (14)
Great for Lunch (13)
Authentic (12)
Fit for Foodies (11)
Business Meals (10)
Tasting Menu (10)
Sunday Lunch (8)
Comfort Food (7)
Happy Hour (6)
Healthy (6)
Hot Spot (6)
People Watching (6)
Pre/post Theatre (6)
Great for Brunch (5)
Cozy (5)
Handcrafted Cocktails (5)
Neighborhood Gem (5)
Bar Seating (4)
Gluten Free Options (4)
Seasonal (4)
Spicy (4)
Good Vegetarian Options (4)
Disabled Access (4)
Late-night Find (3)
Vegan (3)
Afternoon Tea (2)
Local Ingredients (2)
Notable Wine List (2)
Quiet Conversation (2)
Scenic View (2)
Tapas (2)
Afternoon Coffee (1)
Great Beer (1)
Live Music (1)
Live Sports (1)
Organic (1)
Great for Outdoor Dining (1)
Paleo Friendly (1)
Quick Bite (1)
Vibrant Bar Scene (1)
Waterfront (1)
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1450 reviews
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·Dined on January 11, 2018

It was a great time ! Love spending my birthday there with my love.

Tags: Scenic View, Happy Hour
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food5
ambience5
service5
value4

 
 (Phoenix)·Dined on January 10, 2018

We were celebrating two birthdays. When seated at the table (3 of us), we were informed that one of the birthday certificates would not be honored, there must be 1 adult entree ordered for each certificate. This was explained (rather matter of the factly by our server - think her name was Desiree. She never introduced herself!) We asked to have the manager come to our table and explain the new "rule" -- which he did. We ended up getting an order for take-out which satisfied the "rule". We were served lukewarm soup, had to send it back! Had to ask for water, which has never happened at this location before. Desert was offered, scoop of ice cream, no birthday special or singing! No offer of hot tea, which would have been appreciated. No birthday pictures!!!!

Highlight of the evening was our Chef, Taylor, who did a fantastic job and was extremely entertaining. Food prepared at the table was exceptional! He was very engaging (another party had a young boy who was mesmerized) and went out of his way to do some new tricks that we had not seen before. Really appreciated Taylor and told the manager how much we liked Taylor but also of our disappointment in the service.

We have been going to this Benihana since they opened, and will have to evaluate whether we return or not in the future!

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food5
ambience3
service2
value3

 
 (Phoenix)·Dined on January 10, 2018

Food great. Great cook and service.

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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 8, 2018

After finally waiting an hour our cook showed up Demitri he was funny and entertaining he had a good presentation and our food was yummy. We ordered the filet, the spicy chicken rice, California rolls, and edamame. The edamame never showed up but the rest of our meal was good. The edamame was still on my bill so it had to be removed. We were going to get up and walk out after sitting there 45 minutes. Everyone at the table started getting antsy and just pulling out phones and things to occupy the time while we sat and waited almost an hour for food to start being cooked.

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food4
ambience3
service1
value4

 
 (Phoenix)·Dined on January 8, 2018

Everything was perfect

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food5
ambience5
service5
value5

 
·Dined on January 7, 2018

My husband and I have been coming here for years. Always great experience.

Tags: Good for a Date, Creative Cuisine, Romantic, Special Occasion
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 6, 2018

we asked every time we go to please not be seated with children. this past time I asked the server to not sit with children she said not a problem then we got seated with family with 5kids. There has to be some way that you can seat families together and let people that are on dates that happened to either walk in or reserve a night get to sit together so it doesn't make it miserable for people that choose to not have children. I felt like she punished us because we made a request nicely.

Tags: Good for Anniversaries, Tasting Menu, Good for a Date, Good for Birthdays
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food5
ambience2
service5
value4

 
 (Las Vegas)·Dined on January 6, 2018

Great time, great food! Kevin was an awesome chef and very entertaining. It was my sons 21st birthday and it was a great time.

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food5
ambience5
service5
value5

 
·Dined on January 5, 2018

It was my gf birthday and was trying to bring her to somewhere special but waited 30 min extra with are reservation, then after being seated waited more for are sever he could not get are order correctly. I had to keep teaming the server that it was my gf birthday like 3 times then he grabbed 2 employees to sing to her other tables got 5 employees to sing to them leaving us to feel very uncomtrable . We try to use a birthday certificate but the manager refuse to take it. This was the worst experience I ever had.

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food1
ambience1
service1
value1

 
·Dined on January 5, 2018

Our first visit for my daughters bday in June was great! Food was excellent and cook did great . We recently went again and it was totally disappointing. Many things went wrong. We had a reservation for 6:45 but weren’t seated until 7:45! Then we were seated right by the kitchen! Great view not! Then we get a cook that’s sick with a cold with a cough! At one point I saw him cough into our uncooked chicken as he was about to cook it for us!He was not entertaining at all! ☹️Very disappointed 😔

Tags: Good for Birthdays
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food2
ambience1
service2
value1

 
·Dined on January 4, 2018

This location has gone down hill. Brought in my birthday certificate and the server could care less. I had to ask for my ice cream and received attitude. Our table mates reminded the server that it was my birthday.

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food4
ambience3
service1
value3

 
 (Indiana)·Dined on January 3, 2018

It was good! A little overpriced but decent experience.

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food5
ambience4
service4
value3

vip
 (Los Angeles)·Dined on January 1, 2018

The serving size was half of a normal Benihana the cook would not cook the food as we wanted it and did not give us vegetables

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food1
ambience1
service1
value1

vip
 (Las Vegas)·Dined on January 1, 2018

We were seated and over thirty minutes passed before we were need by a server, despite multiple co plaits to
Management.

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food3
ambience2
service1
value4

 
 (Key West)·Dined on January 1, 2018

Eve was wonderful! Great way to ring in the New Year,

Tags: Quiet Conversation, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on December 31, 2017

Sam the chef made the experience enjoyable. The food was very flavorful. We go to Benihana twice a year and the food that night was better than the others that we have had in the past several years. The waitress was overwhelmed. She forgot our salads, beer glasses and one place setting. And also she wanted to clean up the plates and we kind of felt rushed at the very end when picking at the remaining food on the plate. Anyhow, Sam salvaged the experience with his tasty chicken fried rice and other food.

Tags: Good for Anniversaries, Kid-friendly
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food5
ambience4
service2
value3

 
·Dined on December 31, 2017

As always it was terrific - great food and service!!!

Tags: Cozy, Good for a Date, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on December 30, 2017

Food was good after they got us a table with more room it was great!

Tags: Creative Cuisine, Fun, Good for Groups, Special Occasion, Kid-friendly, Good for Birthdays
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food5
ambience4
service4
value4

 
 (Phoenix)·Dined on December 30, 2017

Long wait time after being seated. Soup & salad came 45 minutes after we were seated. Server was slow.
Chef was great but arrived an hour after we were seated.

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food5
ambience2
service2
value3

 
 (Phoenix)·Dined on December 30, 2017

Our server Sean was terrible. We waited over 15 minutes just to get drinks and 35 minutes to get the appetizer. He never checked on us, never refilled drinks. I had to ask the hostess and she could not find him either so and she ended up getting the refill. Chef was good and food was great, just our server was a bummer

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food4
ambience3
service1
value3

 
·Dined on December 29, 2017

The foods was good but we have the birthday coupon but we didn't get the discount because they said theres nothing to scan for the discount .. also the front desk . The Hostess in front next to the front door she is not very nice ' she is rude.. I made the reservation 6:45 pm and we got there early 6:30 pm and we ask for our table for 6:45 reservation but we didn't get our table like 7:10 pm .. it was my sister birthday that night we been waiting for a long time.. they didn't even say sorry or discount.. lol the service it was good .she is very nice to us.. so I'll give her 5 stars.

Tags: Business Meals, Casual
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food4
ambience3
service5
value3

vip
 (Phoenix)·Dined on December 28, 2017

I booked for a surprise birthday dinner.
The hostess said she was unable to seat us until the entire party was there. This completely ruined any plan for a surprise. It wasn't even busy in restaurant. We all left. Hurried to another restaurant close by and enjoyed the surprise sitting in our seats while the guest of honor arrived.

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food1
ambience1
service1
value1

 
 (Phoenix)·Dined on December 28, 2017

Had a great time celebrating my Son's Birthday. This is his favorite Restaurant. !

Tags: Worth the Drive, Special Occasion, Kid-friendly
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on December 27, 2017

Started off awful made a reservation for 3 and was NOT seated till 4. THE WAITRESS WAS LOUD AND AND TRYING TO TRAIN A NEW WAITPERSON. THE ONLY SAVE WAS JUAN THE TABLE CHEF,HE IS THE ONLY REASON WE WILL RETURN

Tags: Great for Brunch, Vegan
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food5
ambience4
service4
value4

 
 (Phoenix)·Dined on December 27, 2017

Great food and always entertaining. Service is excellent.

Tags: Authentic, Fun, Good for Groups, Good for Anniversaries, Worth the Drive, Special Occasion, Creative Cuisine, Good for Birthdays, Romantic, Kid-friendly, Good for a Date
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food5
ambience5
service5
value5

 
·Dined on December 27, 2017

The location was very busy as it was the holidays. The food was average, the show was very engaging and funny. Prices are very high and if you don’t have a party of 8, you will dine with strangers.

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food2
ambience4
service2
value1

 
 (Phoenix)·Dined on December 26, 2017

Definitely disappointed with our seating - should have had a table for 7, but they squeezed in two more so 9 was a tight fit. Drink orders took 45 minutes - not blaming server- he was wonderful. Just under staffed. Our reservation was for 2 and we were all finished by 4:30. That’s a long time for a meal....

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food3
ambience2
service1
value2

 
 (Atlanta)·Dined on December 26, 2017

It was a very busy Christmas night and the staff managed the crowd well and provided excellent service.

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food5
ambience5
service5

vip
 (Phoenix)·Dined on December 26, 2017

Restaurant was completely disorganized. Waited 50 minutes past Rez time to be seated. After being seated waited 30 minutes to even be served water...no one paid any attention to us during that entire time. My son in law had to take baby home to be put to bed before he could eat his entree...... Dinner was a nearly 3 hr ordeal.... Unacceptable.

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food4
ambience1
service1
value2

 
 (Phoenix)·Dined on December 25, 2017

First time at Benihana for CHRISTMAS! It was great! The food - spectacular - as always .... and the staff went above and beyond for the holiday diners.

Tags: Special Occasion, People Watching, Good for Birthdays, Worth the Drive, Creative Cuisine, Good for Anniversaries, Fun
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on December 25, 2017

Horrible service on Christmas Day!

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food5
ambience3
service1
value3

 
·Dined on December 25, 2017

I've been going since I was probably 6 or 7 and I'm 54 now. I'm a native New Yorker and we use to visit the Manhattan restaurant early when it was truely something special.

Tags: Good for Groups, Fit for Foodies, Business Meals, Handcrafted Cocktails, Great for Lunch, Cozy, Sunday Lunch, Romantic, Gluten Free Options
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food4
ambience4
service5
value4

 
 (Washington DC)·Dined on December 25, 2017

We have come for Christmas Eve the last few years. It has been such a happy and wonderful experience each time. Everyone is happy and festive and ready to visit.
When you don’t have a family to celebrate with this is a terrific choice!

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food5
ambience5
service5
value5

 
·Dined on December 24, 2017

too many people seated at one table-crowded

chef's uniform was not clean

server neglected the desert-we had to remind her

no pictures were taken of the family

very disappointing from last years christmas eve dinner

will not start benhani as a christmas tradition as we had planned

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food2
ambience2
service3
value2

 
 (Phoenix)·Dined on December 21, 2017

Not all that great. I was hoping for better but honestly Honmachi Japanese is better and less expensive.

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food3
ambience2
service2
value2

 
 (Phoenix)·Dined on December 21, 2017

Awesome and entertaining chef!

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food5
ambience5
service5

 
 (Phoenix)·Dined on December 19, 2017

Sat at the bar for dinner, the bartender was super rude it ruined our meal.. she ignored us, took her sweet time, and made an error on our order and blamed it on us. If you hate your job why even show up!! Worst customer service ever!!

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food3
ambience3
service1
value5

 
 (Phoenix)·Dined on December 18, 2017

Waiter and chef where awesome! Will definitely come back

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food5
ambience5
service5
value5

 
 (Salt Lake City)·Dined on December 14, 2017

Our server was very personable and he was a delight to be around! Our waitress was also wonderful as well.

Tags: Handcrafted Cocktails, Comfort Food
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food5
ambience5
service5
value5

 
 (Seattle)·Dined on December 10, 2017

They were shorthanded the night we were there and our reservation for 5:30pm turned into not being seated until almost 6pm and it took over an hour (7pm) before we had a chef to cook our food. Otherwise the food was fantastic and our servers did their best given the number of tables they were serving.

Tags: Good for Groups, Creative Cuisine, Good Vegetarian Options, Special Occasion, Fun, Good for Birthdays, Comfort Food
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food5
ambience4
service3
value3

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