Benihana - Chandler, AZ

4.4
2908 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.

Support Benihana - Chandler, AZ during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 2908 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.4
ambience
4.2
value
Noise · Moderate
84% of people would recommend it to a friend
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MV
MVfam
1 review
Dined 2 days ago
Overall4food4service5ambience4

OTHER THAN CIST, ALL WAS FANTASTIC! Our chef, Dustin, was excellent!

v
vincent
Phoenix
2 reviews
Dined 2 days ago
Overall1food3service1ambience1

The place seems nice but needs to be cleaned up. Service was really bad and added to the pain of the experience. wrong food delivered to us and the table. Drinks lacking refills.

HS
HoustonS
San Francisco
1 review
Dined 3 days ago
Overall5food5service5ambience5

Entertaining as usual. Whole family had a great time and the food was fantastic. Our chef for the evening was Dustin and he did a fantastic job with both the food and engaging our entire party. I strongly recommend Benihanas in Chandler to any one looking for a fun meal.

CC
CarolC
1 review
Dined 4 days ago
Overall2food5service2ambience1

Delivery of the food was terrible, took almost an hour. The other people at our table left without their food, they had children and couldn’t wait an hour for service. I love the food so was willing to wait. But I probably won’t wait a second time. I’ll try Osaka and see if their service is better. I don’t blame the chef, he was fine and the food he prepared was good. But the overall experience was not what I expect from Benihana.

KC
KarinaC
1 review
Dined 4 days ago
Overall1food1service1ambience2

THIS IS THE 2ND TIME I COME IN AND THE WAIT TIME FOR COOK TO COME OUT IS CLOSE TO AN HOUR. I UNDERSTAND THAT SOMETIMES RESTAURANTS CAN GET BUSY OR ARE SHORT STAFF BUT IT IS THE STAFF JOB OR BETTER YET THE WAITER TO LET US KNOW WHEN THERE WILL BE A WAIT. SHE DOES NOT COMMUNICATE BUT INSTEAD HIDES AND AVOIDS THE GUEST. THE SAME ISSUE WITH THE SAME WAITER, THE MANAGER SHOULD COME OUT TO LET US KNOW AS WELL THAT THE RESTAURANT IS RUNNING BEHIND. I LOVE THIS PLACE AND THE FOOD BUT THE SERVICE THESE LAST TWO VISITS WHERE POOR.

A
Azmayl
Phoenix
7 reviews
Dined 5 days ago
Overall5food5service5ambience5

Only complaint has to do with seating, entire purpose of setting a reservation is your table is ready shortly after arrival. Not 20-30 minutes after checkin.

D
Doctony
Phoenix
2 reviews
Dined 6 days ago
Overall5food5service5ambience3

Awesome! We go every year for our birthday dinners.

3
333hollym
Orlando
2 reviews
Dined on February 17, 2021
Overall3food4service2ambience3

Our dinner service took almost 3 hours in total. We waited about an hour for a chef to come over to cook our food. Once he did, he was overcooking food and even cooked noodles for himself delaying the delivery of our food. The food was good and the waitress was very nice but we would hesitate to return to this Benihana location because of the long wait.

NR
NadiaR
1 review
Dined on February 17, 2021
Overall4food4service4ambience4

Always a wonderful experience! Love the food and atmosphere!

OT
OpenTable Diner
Phoenix
1 review
Dined on February 16, 2021
Overall3food5service1ambience4

Had a reservation at 8 PM, did not get seated until 9 PM. And did not get food until 945

j
joshb1
1 review
Dined on February 16, 2021
Overall5food5service5ambience5

I enjoyed every second of it! cant wait to go back again!

SC
SandyC
Phoenix
1 review
Dined on February 16, 2021
Overall5food5service5ambience5

Excellent as always. Benihana is our go to restaurant for our anniversary every year. To expensive to go more often though.

MB
MoniqueB
Phoenix
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

We scheduled a reservation for my brother’s birthday. Both, the server and the chef had a lot of energy and made it a very special night for all of us. Thank you!

G
Gabraham
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

Everything we ordered was delicious and the service was amazing! Will definitely be back. Great overall experience.

AG
AndreaG
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

We loved our cook Dustin he was the best I’ve had soo far would recommend him all the time. We will go visit him in Anaheim location because he was just soo great!

EF
EFRed
Phoenix
2 reviews
Dined on February 15, 2021
Overall5food5service5ambience4

Our chef Dustin was fantastic!! We go to Benihana a lot and usually get the same old show. But Dustin mixed it up and had the whole table laughing. The food was perfectly cooked and delicious.

KM
KendraM
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

It was absolutely wonderful. My boyfriend and my friends really enjoyed their first time at your restaurant. Thank you for such an amazing experience. I will be returning.

OT
OpenTable Diner
Phoenix
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

first timer, great experience!

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

We had a great experience!! Carlos was great !!

RV
RachelV
1 review
Dined on February 14, 2021
Overall2food2service3ambience3

I have gone to benihana's multiple times and every time I have gone I have had an excellent experience. Unfortunately this time I was let down very much. I went for Valentine's day and I wanted to show my girlfriend what an amazing place it was. But unfortunately I was let down my chef Jeffrey. He did not do a very good job the food was over salted and my shrimp was overcooked. I was also very upset about the fact that he didn't do any special tricks most chefs that I have either throw their food around or make funny jokes while cooking the food. My food was overcooked overpriced over salted. All I ordered was water and two meals which cost me $80 normally I spend a lot more than that but I still think it was overpriced for overcooked food hopefully the next time I come back I get a better experience.

AF
AngelF
Phoenix
5 reviews
Dined on February 14, 2021
Overall1food5service2ambience1

The past two times that we've dined at this location, our chef was beyond quiet. No entertainment at all which is one reason that we frequent Beni. Will be looking for another restaurant with a more exciting vibe.

DG
vipDwayneG
San Francisco
12 reviews
Dined on February 14, 2021
Overall5food2service4ambience3

Been there over 100 times the last 3 years and yesterday wasn’t the best. Reservations for 1230 was fine but they were busy and food was rushed and not the quality I’m used to. Michelle manager from Vegas was amazing with checking on the table often. But let’s no rush those of us at the time to get to the next table. $100 ticket and didn’t enjoy it.

JH
JerranH
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

The only thing is that I had requested a special request for that night was me and my wife's 9 years anniversary and I had put it in the notes for the restaurant to acknowledge that but it wasn't.

OT
OpenTable Diner
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Always wonderful

AE
AaronE
1 review
Dined on February 12, 2021
Overall3food4service5ambience4

Mood was very dull and monotone there was a lack of Comedy although I tipped well and paid a large bill I would not return at this time

OT
OpenTable Diner
1 review
Dined on February 12, 2021
Overall5food5service5ambience5

Perfect for our 12th anniversary dinner

OT
OpenTable Diner
1 review
Dined on February 11, 2021
Overall3food3service2ambience2

Was frustrated that we made a reservation but didn't get our drinks for almost 45 min after the reservation and then the cook didn't cook for us til over an hour after our reservation. What was the point in making a reservation?

W
kedraW
Phoenix
1 review
Dined on February 11, 2021
Overall5food5service5ambience5

The chef from Vegas was amazing! He did an amazing job overall

S
Smiley
1 review
Dined on February 11, 2021
Overall5food5service5ambience1

I love Benihana's!I go there at 4-5 times a year. The food is great and the service is also good. I just think it's a little expensive for the food you get. I also think it could be cleaner. The floors always look dirty and the plates and utensils sometimes look dirty too but the food is wonderful

OT
vipOpenTable Diner
Phoenix
6 reviews
Dined on February 11, 2021
Overall3food4service4ambience3

Had reservations for 5:00pm and get there and told will have to wait 30 minute which we did. Order sushi and had to ask for it and then told was given to someone else.
Only think good about experience was our chef

BG
BarbaraG
1 review
Dined on February 11, 2021
Overall5food5service5ambience5

The food is excellent, along with the entertainment! You will not be disappointed.

CA
CrystalA
1 review
Dined on February 10, 2021
Overall1food4service2ambience1

My reservation was at 8:15, we didn’t get seated till 8:40 then we got the Kyocera that the chef was running one hour behind so I didn’t have my meal until around 9:40 it was all rushed it was my boyfriend first time here and he didn’t like it how I expected him to because of the wait

JL
JeanL
1 review
Dined on February 10, 2021
Overall2food2service1ambience3

Service was slow and chef lacked enthusiasm while cooking. Soup tasted like an entire container of salt was dumped into it. I have never had this soup taste this salty. Veggies had too much salt added during cooking. Red sauce was spicy, where the other people at table commented on as well. Chef took a taste and stated someone made this incorrectly, but never offered to replace. The only good point of the meal was the lobster was not over-cooked. Very disappointed with this experience.

OT
OpenTable Diner
1 review
Dined on February 9, 2021
Overall1food3service1ambience1

So disappointed! Normally we have a great experience here but not this time. We were celebrating my husbands birthday and Our reservations were for 745pm and we didn't even get our chef to the table until 9pm. I asked the waitress and she was super sweet about it but nothing was done on their end for compensation. When the chef finally came he was so bland and did the bare minimum as far as engagement with the guests was concerned. He didn't even look happy to be there. Management did nothing to compensate or try to make it right for us or the other couple at the table.

PJ
PJ89
1 review
Dined on February 9, 2021
Overall4food5service3ambience4

Overall experience was great, only downside was once we sat down we had to wait close to an hour for or chef to come to the table.

OT
vipOpenTable Diner
Phoenix
18 reviews
Dined on February 9, 2021
Overall5food5service5ambience5

We went for lunch and our server was very good. The cook came and was excellent (Garrison) . He didn’t over salt the food which was a nice change since so many teppanyaki cooks can. The food temperatures were perfect and we will ask for him from now on.

OT
vipOpenTable Diner
San Francisco
1 review
Dined on February 8, 2021
Overall5food5service5ambience5

Went to celebrate my birthday and our experience was great, food, chef and our server was always on top of everything, she was fast and efficient. Thank you

OT
OpenTable Diner
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

It was cool

JN
JoanN
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

My first time there. Had a great time and a great show for dinner. Everything was cooked to perfection. The chicken fried rice was the BEST I have ever had!! My sister & I had a great evening.

RB
RhondaB
1 review
Dined on February 3, 2021
Overall1food1service1ambience1

I will never be back to this Benihana’s they were rude and disrespectful and embarrassed me on my birthday in front of all my friends I will be reporting the manager and whoever the lady was that sat us

FAQs

Benihana - Chandler, AZ does offer delivery in partnership with Postmates and Uber Eats. Benihana - Chandler, AZ also offers takeout which you can order by calling the restaurant at (480) 812-4701.

Benihana - Chandler, AZ is rated 4.4 stars by 2908 OpenTable diners.

Benihana - Chandler, AZ does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Benihana - Chandler, AZ