Nearby points of interest
Nearby points of interest
About Benihana - Chandler
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Chandler is situated in the perimeter shops at Chandler Fashion Center, the area’s finest shopping mecca just off the 101 Price Freeway at Chandler Blvd. It is near the Chandler Center for the Performing Arts as well as the Arizona Railway Museum. Enjoy Happy Hour each Monday through Thursday from 5-7 p.m., and on Friday between 4-7 p.m.
Chandler, AZ 85226-5220
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 3:00 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
101 Freeway Exit
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Wheelchair Access, Wine
Benihana - Chandler Ratings and Reviews
We were celebrating two birthdays. When seated at the table (3 of us), we were informed that one of the birthday certificates would not be honored, there must be 1 adult entree ordered for each certificate. This was explained (rather matter of the factly by our server - think her name was Desiree. She never introduced herself!) We asked to have the manager come to our table and explain the new "rule" -- which he did. We ended up getting an order for take-out which satisfied the "rule". We were served lukewarm soup, had to send it back! Had to ask for water, which has never happened at this location before. Desert was offered, scoop of ice cream, no birthday special or singing! No offer of hot tea, which would have been appreciated. No birthday pictures!!!!
Highlight of the evening was our Chef, Taylor, who did a fantastic job and was extremely entertaining. Food prepared at the table was exceptional! He was very engaging (another party had a young boy who was mesmerized) and went out of his way to do some new tricks that we had not seen before. Really appreciated Taylor and told the manager how much we liked Taylor but also of our disappointment in the service.
We have been going to this Benihana since they opened, and will have to evaluate whether we return or not in the future!
After finally waiting an hour our cook showed up Demitri he was funny and entertaining he had a good presentation and our food was yummy. We ordered the filet, the spicy chicken rice, California rolls, and edamame. The edamame never showed up but the rest of our meal was good. The edamame was still on my bill so it had to be removed. We were going to get up and walk out after sitting there 45 minutes. Everyone at the table started getting antsy and just pulling out phones and things to occupy the time while we sat and waited almost an hour for food to start being cooked.
we asked every time we go to please not be seated with children. this past time I asked the server to not sit with children she said not a problem then we got seated with family with 5kids. There has to be some way that you can seat families together and let people that are on dates that happened to either walk in or reserve a night get to sit together so it doesn't make it miserable for people that choose to not have children. I felt like she punished us because we made a request nicely.
It was my gf birthday and was trying to bring her to somewhere special but waited 30 min extra with are reservation, then after being seated waited more for are sever he could not get are order correctly. I had to keep teaming the server that it was my gf birthday like 3 times then he grabbed 2 employees to sing to her other tables got 5 employees to sing to them leaving us to feel very uncomtrable . We try to use a birthday certificate but the manager refuse to take it. This was the worst experience I ever had.
Our first visit for my daughters bday in June was great! Food was excellent and cook did great . We recently went again and it was totally disappointing. Many things went wrong. We had a reservation for 6:45 but weren’t seated until 7:45! Then we were seated right by the kitchen! Great view not! Then we get a cook that’s sick with a cold with a cough! At one point I saw him cough into our uncooked chicken as he was about to cook it for us!He was not entertaining at all! ☹️Very disappointed 😔
Sam the chef made the experience enjoyable. The food was very flavorful. We go to Benihana twice a year and the food that night was better than the others that we have had in the past several years. The waitress was overwhelmed. She forgot our salads, beer glasses and one place setting. And also she wanted to clean up the plates and we kind of felt rushed at the very end when picking at the remaining food on the plate. Anyhow, Sam salvaged the experience with his tasty chicken fried rice and other food.
Our server Sean was terrible. We waited over 15 minutes just to get drinks and 35 minutes to get the appetizer. He never checked on us, never refilled drinks. I had to ask the hostess and she could not find him either so and she ended up getting the refill. Chef was good and food was great, just our server was a bummer
The foods was good but we have the birthday coupon but we didn't get the discount because they said theres nothing to scan for the discount .. also the front desk . The Hostess in front next to the front door she is not very nice ' she is rude.. I made the reservation 6:45 pm and we got there early 6:30 pm and we ask for our table for 6:45 reservation but we didn't get our table like 7:10 pm .. it was my sister birthday that night we been waiting for a long time.. they didn't even say sorry or discount.. lol the service it was good .she is very nice to us.. so I'll give her 5 stars.
I booked for a surprise birthday dinner.
The hostess said she was unable to seat us until the entire party was there. This completely ruined any plan for a surprise. It wasn't even busy in restaurant. We all left. Hurried to another restaurant close by and enjoyed the surprise sitting in our seats while the guest of honor arrived.
Definitely disappointed with our seating - should have had a table for 7, but they squeezed in two more so 9 was a tight fit. Drink orders took 45 minutes - not blaming server- he was wonderful. Just under staffed. Our reservation was for 2 and we were all finished by 4:30. That’s a long time for a meal....
Restaurant was completely disorganized. Waited 50 minutes past Rez time to be seated. After being seated waited 30 minutes to even be served water...no one paid any attention to us during that entire time. My son in law had to take baby home to be put to bed before he could eat his entree...... Dinner was a nearly 3 hr ordeal.... Unacceptable.
too many people seated at one table-crowded
chef's uniform was not clean
server neglected the desert-we had to remind her
no pictures were taken of the family
very disappointing from last years christmas eve dinner
will not start benhani as a christmas tradition as we had planned
They were shorthanded the night we were there and our reservation for 5:30pm turned into not being seated until almost 6pm and it took over an hour (7pm) before we had a chef to cook our food. Otherwise the food was fantastic and our servers did their best given the number of tables they were serving.
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