Happy Mother's Day. Don't just give a gift. Give an experience like any other.
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Sunday, May 13, 2018
Chicken over cooked and NY steak too thin. Otherwise food prepared perfectly by Tam.
We go here quite often but this time was on our actual anniversary and we brought our whole family. They never once asked if it was a special occasion, weird.
We asked for a specific bottle of Pinot Grigio that we enjoy and they brought the other one instead. Of course it was about double the price. Hardly saw our server and the chef wasn’t as entertaining as usual.
Portions of ice cream were unusually tiny. Wouldn’t even call them a scoop unless the scoop is a tablespoon. Literally just a couple bites.
We asked for our picture to be taken and they did take pics but never came back with them or any info on how to find them if they have switched to online/web based.
Overall just an off night for Benihana carlsbad. I sure hope it’s never this bad again or we will start going to shogun. It’s less expensive and the portions are much larger.
We were there to celebrate our anniversary. Dinner was excellent and service was very good.
Fantastic! As always! The food, the service, the celebration!
We recently attended for my dads birthday. We made reservations for 6:30 but were seated closer to 7:00. We waited almost another 30 minutes just to get drinks and appetizers ordered. Our server was very busy and seemed over whelmed and a little slow. He was nice but seemed rushed the entire time. The cook was fun and friendly and put on a great show. He was really good with our kids and had their attention the whole time. The food was amazing like always and definitely worth it.
We must have had a new cook, he was very nervous and quite. Food was great.
Great fun!! Great food.
We enjoyed Nick our Chef. He was awesome.
There was a lot of traffic, we were a little late to the restaurant, but they kindly honored our reservation and we had a beautiful dinner
Really fun and delicious experience.
Everything was perfect except the music was so loud I could not hear most of what the chef was saying and I was sitting at the end very close to him. I think they should turn the music down. This was early before alot of people were there. Food was cooked perfectly and tasted wonderful.
Great chef, attentive waiter
It was one of my worst reservations til this day. I had a reservation at 7:30pm for 2 and we didn’t get to sit down until 8:30pm and didn’t start eating until 9pm. I asked to talk to the Manager and they said they had two tables that were down but I was never notified they would just tell me that there were a lot of customers and that everyone was behind. I have never waited over an hour for a reservation before. Bad service at the Carlsbad location this last weekend
The food was great! I ordered an Old Fashion which was the worst ! Please change your recipe! The noise level was off the charts which I guess I should have expected but didn’t. Very hard to have any conversation at all.
Always a great place for a birthday dinner with a show, right at the table.
Anniversary dinner didn’t go so well. We were squished at the end of the table when I asked for 3 seats. Already spoke to the GM about my experience and hoping to give them another shot. Because I was super stoked about sharing our anniversary with them and I felt more so let down.
Awesome as always ! Great food ! Kids like the cooking show !
Good chef and good food.
Terrible service from the bartender and the server at the table. Very unfriendly and rushed.
Smaller portions than ever before for the same $.
We always enjoy our eating experience at the Carlsbad location. However, I would like to provide you the following feedback regarding a Chef who works there. His name is Gesper or Jespar. He is an elderly fellow. We have had him several times and sorry to say, this man needs to retire. He can hardly read the order tickets and is lucky he can function to cook all the entrees. He is not capable of entertaining people who look forward to being entertained by the Chefs and enjoying the meal cooking experience. A first time family of 4 dined with us on Mar.29 and were very disappointed. The service was somewhat disappointing also.
Our chef Isrial was a fantastic and entertaining chef. We asked for light butter/oil due to health restrictions for two of our guests and he gladly made the dish perfectly. He's also very talented with his knife skills and he cooked our steak, chicken and fish perfectly. Disappointed in the bottled wine offering, the wine we requested on the menu was not available, and management didn't budge on a price compromise for our second choice which was more a bit more expensive. Our waitress I believe was a little overwhelmed with a lot of tables, but she was friendly and always enthusiastic and happy to do refills for our water and soda when she was available. We come here for our birthdays (four March birthdays ) every year, and I strongly suggest signing up for the Chef's Table email. You will receive a $30 Birthday gift certificate / with purchase of a 2nd entree is a generous perk for signing up. Get 8 people together with four birthdays and it's like getting a high quality 4 course meal for 1/2 price! Thank You Benihana's for another delicious birthday dinner .
An enjoyable, entertaining evening
a nice meal with friends at a great value. What else can you ask for?
I enjoy the cooking. It is nice to be able to watch them make your meal. I like that the meal is given in pieces. It seems like you are eating less that way. The food is not spicy . I like that they cooked the spicy thing last. We really enjoy the chicken fried rice. The scallops were perfect. The steak was good.
Excellent food, good ambience and friendly service
This was one of many visits to this Benihana. We have eaten there several times and have
been satisfied with the food. On this occasion we found the food to be less than expected.
The chef was great the steaks more "U.S. nice grade", rather than U.S.Choice. The meat was tough and chewy. I hope they haven't compromised quality to appease the accounts in the back.
Our evening was wonderful. A staff member has decided to leave the company so we had a "send off" dinner for him. It was very nice.
Food is great as usual, but the service we received from the waitress Hally was very poor.
Service there always seem to be bad! It was yet another birthday that we decided to celebrate there and once again regret! We were a few minutes late and the person at the front was so rude! They said “lucky you showed up now, we were going to cancel your reservation. We don’t allow it when guest are more than 5 minutes late.... you you are now 8 minutes late!”
Then our server made us feel so rushed! As soon as we sat down, a member of our party took his little child to the rest room and the server kept asking us what they wanted to order. We asked for her to be patient, they’ll be right back, but she still kept asking what they wanted and made us feel like suck burdens. That was pretty much the tone of the night.
When boxing up our leftovers, she pretty much tried to combine as many different plates together, in as few boxes possible. And when we asked if we can take our leftover sauces home, she handed us some extra small containers and told us to do it ourselves!!!!! What???
Finally, we brought a cake in a box and candles in its original package to surprise the birthday boy..... when it was time to celebrate and sing, she just handed me the cake, still inside the box with the candles, still in its package, not even open or placed on the cake, along with a lighter and once again, told me to do it myself!!! Wow, it was so rude and unprofessional.... we left so upset and disappointed.
We went to so much trouble to sneak the cake, so the birthday boy would be surprised. But, why even go through all that trouble to just have her hand back the cake and candles.... exactly the way we handed it to them!
Horrible experience for over $400 or for any price!
Always a fun night! Service was a little slow, but the cook was super animated and fun and we had a great time!
Fun times every time we go to this Benihana's. The waitress was great. The chef was fun, interactive, and a good cook. I would recommend this restaurant to my friends and family.
My family loves Benihana. They are the only good Teppan restaurant near us and we drove from San Clemente. The food is delicious and there is a ton of options to choose from. You can't beat the fun show and entertainment of it all. The chef we had was very funny and did a great job. The server was good too. My only issue is that for my family of 4 to spend $250 on dinner, I would like to be in a nicer environment. This particular Benihana is a little run down and in need of some updating. It is clean, just outdated. The one in Newport is nicer inside.
We’ve been eating in some different Benihana and this one was the worst experience... first we booked 3:30pm got there 3:20 and seat at 4:10, the waitress was in a bad moon I guess, take our order 4:30 and our hot food 5pm, so, for me and my family was really bad experience... besides everything happen the cooker was really good...
We had a reservation at 8pm for 4 people, we got seated at 9pm, and finally got food around 930pm. I realize things happen and it gets busy, but for having a set reservation, an hour wait to be seated and an hour and a half wait to eat is just unacceptable in my opinion.
It was very nice, it was a family get-together
i came iin pain so i wasn’t enjoying my self but the cook was so funny an new how to make everyone laugh that i couldn’t be in a bad mood. he made all the food look so good. it even tastes good. left in a good mood. for got about my pain
Loved it. Great for my sister’s birthday. Loved the chef’s antics and entertainment.
It was good but took a while to get seated & served. In the past we have always received a picture of our group, but none was offered this time.
Waited a long time for our Chef - once he arrived at our station Service was excellent. Biggest problem is property is run down. As an example, only one of 4 stalls was functional in the ladies restroom. A real shame; as we have been coming here for years.
Benihana has the best value for lunch meals! We always have enough to eat and the food is always great! Mimi always provides great customer service to us!
We also go to Benihana for my wife's birthday as well as my birthday. We also go to Benihana for dinner on special occasions. Last week, my baseball coach from 42 years ago in Japan came to town to visit with his wife. We hadn't seen them in many years. They absolutely loved the show that Eduardo put on. Samantha provided great support as our server as well. She was very accommodating and took pictures of the four of us. Each couple got to keep a picture.
good for special occasion and fun times and casual.
Be prepared to wait. We were seated almost a full half hour past our reservation. Sal, our chef for the night, was great. As expected, you pay for the show, which our kids love, as the food is simple, but tasty (how can anything with garlic butter not be good?).