Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Excellent food, good ambience and friendly service
Our evening was wonderful. A staff member has decided to leave the company so we had a "send off" dinner for him. It was very nice.
Food is great as usual, but the service we received from the waitress Hally was very poor.
Service there always seem to be bad! It was yet another birthday that we decided to celebrate there and once again regret! We were a few minutes late and the person at the front was so rude! They said “lucky you showed up now, we were going to cancel your reservation. We don’t allow it when guest are more than 5 minutes late.... you you are now 8 minutes late!”
Then our server made us feel so rushed! As soon as we sat down, a member of our party took his little child to the rest room and the server kept asking us what they wanted to order. We asked for her to be patient, they’ll be right back, but she still kept asking what they wanted and made us feel like suck burdens. That was pretty much the tone of the night.
When boxing up our leftovers, she pretty much tried to combine as many different plates together, in as few boxes possible. And when we asked if we can take our leftover sauces home, she handed us some extra small containers and told us to do it ourselves!!!!! What???
Finally, we brought a cake in a box and candles in its original package to surprise the birthday boy..... when it was time to celebrate and sing, she just handed me the cake, still inside the box with the candles, still in its package, not even open or placed on the cake, along with a lighter and once again, told me to do it myself!!! Wow, it was so rude and unprofessional.... we left so upset and disappointed.
We went to so much trouble to sneak the cake, so the birthday boy would be surprised. But, why even go through all that trouble to just have her hand back the cake and candles.... exactly the way we handed it to them!
Horrible experience for over $400 or for any price!
Always a fun night! Service was a little slow, but the cook was super animated and fun and we had a great time!
Fun times every time we go to this Benihana's. The waitress was great. The chef was fun, interactive, and a good cook. I would recommend this restaurant to my friends and family.
My family loves Benihana. They are the only good Teppan restaurant near us and we drove from San Clemente. The food is delicious and there is a ton of options to choose from. You can't beat the fun show and entertainment of it all. The chef we had was very funny and did a great job. The server was good too. My only issue is that for my family of 4 to spend $250 on dinner, I would like to be in a nicer environment. This particular Benihana is a little run down and in need of some updating. It is clean, just outdated. The one in Newport is nicer inside.
We’ve been eating in some different Benihana and this one was the worst experience... first we booked 3:30pm got there 3:20 and seat at 4:10, the waitress was in a bad moon I guess, take our order 4:30 and our hot food 5pm, so, for me and my family was really bad experience... besides everything happen the cooker was really good...
We had a reservation at 8pm for 4 people, we got seated at 9pm, and finally got food around 930pm. I realize things happen and it gets busy, but for having a set reservation, an hour wait to be seated and an hour and a half wait to eat is just unacceptable in my opinion.
It was very nice, it was a family get-together
i came iin pain so i wasn’t enjoying my self but the cook was so funny an new how to make everyone laugh that i couldn’t be in a bad mood. he made all the food look so good. it even tastes good. left in a good mood. for got about my pain
Loved it. Great for my sister’s birthday. Loved the chef’s antics and entertainment.
It was good but took a while to get seated & served. In the past we have always received a picture of our group, but none was offered this time.
Waited a long time for our Chef - once he arrived at our station Service was excellent. Biggest problem is property is run down. As an example, only one of 4 stalls was functional in the ladies restroom. A real shame; as we have been coming here for years.
Benihana has the best value for lunch meals! We always have enough to eat and the food is always great! Mimi always provides great customer service to us!
We also go to Benihana for my wife's birthday as well as my birthday. We also go to Benihana for dinner on special occasions. Last week, my baseball coach from 42 years ago in Japan came to town to visit with his wife. We hadn't seen them in many years. They absolutely loved the show that Eduardo put on. Samantha provided great support as our server as well. She was very accommodating and took pictures of the four of us. Each couple got to keep a picture.
good for special occasion and fun times and casual.
Be prepared to wait. We were seated almost a full half hour past our reservation. Sal, our chef for the night, was great. As expected, you pay for the show, which our kids love, as the food is simple, but tasty (how can anything with garlic butter not be good?).
Great food as always
Our server, chef and food were all amazing! It was our first time there, we took our 2 boys 11 & 12 and our almost 2 year old who I must say was super entertained. The only thing that i thought was a little odd was that we were asked on our on line reservation AND by our waiter if we were celebrating anything to which we answered " yes our 10 year anniversary" We were sitting next to a family of 3 where the little girl was celebrating her 4th bday. They were acknowledged, and were even given a photo. Given that we did not have anyone else with us but our kids we would have liked to have a photo taken even if it was with our phones, I feel as if we were just brushed off. Maybe next time they shouldn't ask... Thank you.
We had a great time. Our cook was fun and engaging. He did a great job.
Always a great place that is fun to watch them cook for you.
I went for my birthday as I do every year however a lot of my food seemed to be over cooked. The mushrooms, the fried rice and onions all had charred. They were very overcooked where you could visibly see and taste the burnt outsides.
This took away a bit from the taste of the meat when pairing together
Chef David really made our experience above and beyond. He was so energetic and kept us laughing the entire time. I've been to Benihana's many times but this hands down was the best experience I've had. Thank you David for making my birthday dinner the best yet! Also, john was a great server. I hope I can have both again when I come back.
Awesome food. Great show my Chef’s. I’m a regular to Benihana
We came here to celebrate our daughter’s birthday with a party of 7 so we had the whole table to ourselves. It was probably the best Benihana experience we have had there. We were sat in a timely manner and our chef Trevor was funny and performed some great new tricks. The food was also very delicious and cooked perfectly.
I have not been to Benihannas in many years and I had forgotten how great the food is. I will definetely be going back more often.
Took two of my friends here for their wedding anniversary... really fun atmosphere and it was great to see the chefs cook the food in front of you, showing off their skills.
Benihana is the best place to celebrate a birthday with your loved ones. The entertainment chefs are always fun to watch and the food which they cook in front of you, is always cooked to perfection. Love the food, entertainment and their service. We’ve been going to Benihana for years and will continue for many more! 😊 Enjoy!
Awesome first time experience very cool place
I always love to come here but I was bummed about the over booking. We took my in laws for the first time and we waited Over an hour 👎🏼
Great place, entertaining chefs and great food. This was a belated Valentine's day dinner, thanks for a great memory.
Your open table site didn’t sync up with the restaurant so every table was double booked. It was a 3 hours dining experience. Service and management could not have been more professional.
Our chef provided the best entertainment out of all the times we’ve been to Benihana. We hadn’t seen many of the “tricks” he did and even my 10 month old couldn’t take his eyes off him! Very friendly. Very skilled. And the food was absolutely perfect. This was the first time I ate my zucchini! (I hate zucchini) my family and I really enjoyed having Ray as our chef!
I went there for a late 14 of February and the food was great . Chef was entertaining and the ambience was perfect .
Our chef wasn’t exactly entertaining, but food was delicious.
We have been celebrating birthdays at Benihana for over ten years. My kids, who are now young adults still love the food and of course our favorite Chef David Fi! He is incredibly funny and entertaining for all ages. I grew up going to the Benihana in Beverly Hills and it's great that we have one here in beautiful Carlsbad. The food is delicious and the chefs make it look so easy to cook, although I can never do it at home. Their signature fried rice is a must and none of us have ever been disappointed with the quality and taste of our various entrees. For a festive and fun dining experience, I highly recommend Benihana for any occasion. They will commemorate your special celebration with a group photo for you to take home. We look back and see our kids growing up each year with their Benihana birthday photo. I look forward to sharing the Benihana birthday experience for many years to come.
food is amazing like always! Pricy but worth the experience.
Manager was very accommodating for my birthday
Everything was perfect! Me and my wife enjoyed our valentines date