Benihana - Burlingame, CA

Reseñas de Benihana - Burlingame, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. A

   Alicia

   San Francisco4 reseñas

   3.0

   Comieron en 2 de enero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   Took an hour for chef to come to our table and chef cooked very slow.. The amount of food was good, but food was not seasoned enough.
   

   Benihana - Burlingame, CASe respondió el 6 de enero de 2025

   Thanks for the feedback, Alicia. We're sorry to hear that your experience at Benihana - Burlingame, CA didn't meet your expectations. We always strive to provide our guests with delicious food and efficient service, and it's clear we fell short during your visit. We appreciate your patience and will definitely use your feedback to improve. We hope you'll give us another chance to impress you in the future. Best, Benihana - Burlingame, CA Management Team
   

   ¿Te fue útil?

2. E

   Ed VIP

   San Francisco1 reseña

   1.0

   Comieron en 1 de enero de 2025

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   An hour and a half wait after reservation time. Overbooked!
   

   Benihana - Burlingame, CASe respondió el 17 de enero de 2025

   Ed, we’re sorry to hear about your experience. We strive to manage our reservations effectively, and it’s disappointing to learn we fell short. Your feedback is valuable, and we’re committed to making improvements to prevent this in the future. Thank you for sharing your thoughts with us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

3. M

   Mary

   San Francisco2 reseñas

   5.0

   Comieron en 1 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Great service and food. Very crowded but it was New Year's Eve. Staff stayed pleasant and helpful. Highly recommend as an alternative to SF Benihana. Valet parking is a bonus.
   

   ¿Te fue útil?

4. T

   Trish

   Los Ángeles2 reseñas

   2.0

   Comieron en 1 de enero de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 2

   Even though we had a reservation, there was a delay with being seated. However, it seemed that was a trend way before my family’s arrival; the lobby was jam packed with people to the point where we could barely walk past them. Not sure how that’s possible but maybe the management struggles with upholding reservations. They also gave me NY steak when I specifically upgraded to Filet Minot. Very disappointing experience.
   

   Benihana - Burlingame, CASe respondió el 10 de enero de 2025

   Thanks for the review, Trish. We're sorry to hear about your recent experience at Benihana - Burlingame, CA. We understand that waiting for a table can be frustrating and we apologize for the confusion regarding your reservation. We also regret that the NY steak was served to you instead of the Filet Minot you requested. Your feedback is important to us and we will ensure that these issues are addressed. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
   

   ¿Te fue útil?

5. R

   Ruby

   San Francisco8 reseñas

   3.0

   Comieron en 1 de enero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   The wait is too long. Our reservation was for 6pm, we did not get seated until 645. Wait area is too small, too crowded. Granted it New Year’s Eve, they should plan tables turn over more timely. 45 minutes wait with reservation is not acceptable.
   

   Benihana - Burlingame, CASe respondió el 14 de enero de 2025

   Ruby, we appreciate your feedback and understand the frustration with the wait time, especially on a busy night like New Year’s Eve. We're always looking for ways to improve our service and will take your comments into account for future planning. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

6. S

   Susan

   San Francisco2 reseñas

   5.0

   Comieron en 1 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Was able to get a reservation quickly. Chef was very entertaining and the food was delicious.
   

   ¿Te fue útil?

7. J

   Joanne

   San Francisco8 reseñas

   5.0

   Comieron en 1 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Perfect restaurant for all ages. Brought grandkids ages 3 and under and they were thoroughly entertained by the chef and enjoyed the food as much as the adults in our party. Happy New Year!
   

   ¿Te fue útil?

8. R

   Raquel VIP

   San Francisco5 reseñas

   4.0

   Comieron en 1 de enero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Busy being NYE which is the reason we choose an early dinner. Our waiter was nice but wrote the wrong order. Our chef was ok - not enthused as others but also gave us the wrong steak. Seemed rush and by halfway through the coming, definitely was more busy. This time was just ok
   

   ¿Te fue útil?

9. R

   Richard

   San Francisco1 reseña

   5.0

   Comieron en 31 de diciembre de 2024

   1. Global 5
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Family got scallops, beef, and a mixed seafood plate... All enjoyed... The salmon was just okay, 3 skinny asparagus were pretty woody, and the udon noodles were hella salty. Not impressed and expected better for the price.
   

   ¿Te fue útil?

10. N

    Nicole

    San Francisco1 reseña

    5.0

    Comieron en 31 de diciembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Would of been nice to state there were no lunch specials on NYE
    

    ¿Te fue útil?