Food is excellent, (a little pricey) would highly recommend for the show. Its a bit noisey
for my liking and have been there on several occasions. Definitely make a reservation in advance. Even after making reservation, there was about 1/2 hour wait???
Bad experience due to misunderstanding from costumer to waitress and / or cheff , he starter completely ignoring the costumer and the costumer was also upset , there was such the discomfort instead, it was my boyfriends first time and we both were very unsatisfy with the service and treatment.
I went for Valentine’s Day even though it was really packed chef and server had the best customer service, everything was great until someone from our table dicided to dine and dash, felt bad for the server since she was nothing but on her feet to please everyone.
Ordered the Benihana trip and got the wrong Meat !!! I got the thin sliced meat instead if my filet migon didnt say anything becuase i felt bad that the chef already had cleaned the grill but to top it off we had a reservation for 9 ! And poor service no refills theyre were suppose to be atleast 2 servers for a big part and we had half of a server he didnt come back untill our food was almost gone pooor service ! But the food was great untill my meat got mistaken for a thin sliced piece of meat and i payed 41$ for it. Poor service
Muy bonito todo
I had a lunch reservation to celebrate Valentine's with my wife and yesterday was the first time I have gotten up after being seated and walked out of a restaurant. I don't mind special menus or getting slightly gouged occasionally, but Benihana's took this to a new level. They had a holiday menu with the most expensive seven course dinner items from the regular dinner menu consisting of maybe seven choices. Since this was a lunch date, we did not want a full blown seven course meal and opted to go somewhere else. I still enjoy Benihana's, but will never do another holiday if this is going to be the norm.
❤️❤️❤️ our chef
❤️❤️❤️ the food
❤️❤️❤️ our waitress
Location of our table was horrible. Very smoky and cold. Our server was horrible. My order was wrong, my 7 year old daughters had to wait extra long for their steamed rice, our server did not check on us one time to refill our drinks or see if everything was okay. We had to get our own to go boxes and bags. No plates were picked up before we received our dessert. Very disappointed with our service there on Sunday. My husband and I were celebrating our wedding anniversary and we didn’t even get a picture taken. The table next to us was offered a picture and it seemed their experience was way more attentive and special. I will not be going here again with service like that. FYI I made reservations well in advance and indicated it was our anniversary. Very disappointing.
The waiter was great but the cook didn't even interact with anyone at the table. We are used to having fun and interacting with the cook. My daughter was waiting for him to ask her to trow the shrimp but he never did. She was very disappointed. 😌 The waiter tough was amazing, she really kept on top of what we needed.
Always great I go at least once a month
It was very busy, causing a 30 minute wait. Once seated the meal was great.
The amount of people and the noise level was a bit overwhelming. We were there for a 10th bday party though and it was fine for our party. We probably won't be back for a long while, and maybe next time we will aim for a week night.
I usually love going to Benihana's. This time I came to celebrate Valentine's Day a little earlier than I usually do because it's on a weekday and I work this year. The service was horrible I only saw my waitress one time and that's when she took my drink and food order. The next time I saw her was when she asked if I needed a to go box for my food. I ordered alcohol with my boyfriend and we wanted another drink the whole time but were unable to find her. I would have spent more money if she would have just asked me if I wanted another mojito but she didn't and her tip reflected her effort.
Cindy our server was awesome! Excellent costumer service! Thank you Cindy!
I love Benihana's, however I think we got jipped with our lunch on Saturday. We all ordered fome the dinner menu and none of us got salads. Everyone commented on the lack of salads because that is one of the things that we look forward to. Has the menu changed, because i was there about a month ago and got a salad with my dinner order. Maybe i should get some sort of refund or maybe a comp meal ? Well see if i return again.