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Benihana - Burlingame, CA, Burlingame, CA

Benihana - Burlingame, CA

4.0
4
4717 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 PM


Booked 118 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (650) 342-5202
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Burlingame
  • Parking details
    Valet
  • Entertainment
    Our chefs will dazzle you with their culinary cooking magic that will amaze your eye as well as your appetite.
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Vegan, View, Wine

What 4,717 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.3Food
  • 3.9Service
  • 3.9Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Peninsula

    Kid-friendly

  • Peninsula

    Most Booked

4,707 Reviews
  1. YLuuuu

    San Francisco

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Delayed by 50 min over reserved time, and we left. Please don’t make reservations for this business, it will harm your reputation.

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  2. NativeSF

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Loved Tony our waiter! GREAT service! Brayan, our chef, made tasty food and made the cooking so fun!!! Another wonderful birthday celebration at Benihana!

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  3. BarryW

    San Francisco

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    made a reservation but had to wait 30 mins for table. I total understand its benihana's ur gonna wait people love this place.

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  4. MORNINGSTARB

    San Francisco

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    BIRTHDAY RESERVATION WAS FOR 7:30 NO PARKING GOT IN AT 7:45 NO WATER WAS GIVEN TO US ANOTHER TABLE WAS TAKEN IN FRONT OF US AT 8:45 THEY RECEIVED WATERS BEFORE US DRINKS WERE INCORRECT AND GIVEN AT 9 PM LEFT WITH NO WATER DRINKS OR FOOD

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  5. Flowers

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2
    The dining experience was 3+ hours because they were short on chefs. Took 45 minutes to get drinks. Sushi roll appetizers showed up after the soup and salad. This was so unlike the normal Benihana experience we have had previously. Painfully slow, and took way too long.

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  6. SueZQ

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Haven't been there in years but went with my granddaughter and her parents. She just loves going there. She loves the entertainment and said her favorite part is when the chef makes the rice heart! Mine is the onion tower!! Fun place to go with kiddies!

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  7. robertb

    San Francisco

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Service was slow , order was absolutely wrong , sever was not paying attention to us . Cool was cool . But I’ll think twice before going back again . For 1,000 dinner not to happy

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  8. ShawnD

    Sacramento

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    The chef was very inexperienced, presentation skills low and messy with the food. The food wasn’t seasoned very well and I had to remind him to put some seasoned butter on the food. I have been a benehanas lover for years and have visited several locations. Don’t feel the chef was ready to cook on his own.

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  9. DJay

    San Francisco

    4 reviews

    vip
    1.0

    4 reviews

    Dined on February 23, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1
    The worst experience. Reservations were made for 630. We arrived and checked in 15 mins prior but did not get seated until 715. Our order wasn’t taken until about 8pm. The location they sat us down was the walk way for the servers and computer. They kept huddling up right behind where we were sitting it was really uncomfortable. The chef burnt some of the food while forgetting to season it. It was very unpleasant and not worth the money that was spent. I am very disappointed in what Benihana has become.

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  10. AmandaM

    Alabama

    2 reviews

    2.0

    2 reviews

    Dined on February 22, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Our reservation was at 6:45, we didn’t leave until 9:45 not by choice. It took way too long

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  11. Noree

    San Francisco

    1 review

    2.0

    1 review

    Dined on February 21, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1
    The server was late with everything - she didn’t even know the menu. The food was bland, no seasonings at all. It was not worth the price at ALL. Terrible service and terrible food. Take down the dress code rule because there was NONE. Terrible.

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  12. PandaBear

    San Francisco

    9 reviews

    vip
    3.0

    9 reviews

    Dined on February 20, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 1
    We had a fun time, and the food was great. BUT, there was not a single open spot in their parking lot, we had a 6pm reservation and weren’t seated until nearly 7pm, and worst of all, they crowded 10 people around a table designed for 8. We were hanging off of the edge, and barely had space to eat!

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  13. anonymous

    San Francisco

    15 reviews

    vip
    5.0

    15 reviews

    Dined on February 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Great service and good

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  14. OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on February 19, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 1
    Comida simples nada de sabor y cocktel tambien solo alchol con hielo

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  15. OpenTable Diner

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on February 19, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had to wait an hour after our reservation time before getting seated.

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  16. OpenTable Diner

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    They hosted us late and found us a private table on short notice. Carson (server) was very attentive and thorough while Leo (chef) kept our daughter well entertained while filling our bellies. Rose is clearly a great manager and has a wonderful well oiled team under her. The service has gotten much better than. Last years and they all seem to take pride in their jobs. Will definitely return.

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  17. PeterB

    San Francisco

    12 reviews

    3.0

    12 reviews

    Dined on February 18, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    We have been going to Benihana's for over 50 years. The cook lacked personality and was not fun to talk to. The food was ok but has been better in past years. Filet mignon was fatty. Service was fair; had to ask server several times for items. She failed to bring requested low sodium soy sauce for me as a heart patient. Server brought ice cream for birthday person and sang Happy Birthday by herself before we all finished our dinner. In the past, multiple staff would gather to sing birthday song. Server gave us bill for dinner and was looming nearby to get payment before we actually finished our meal. This was disconcerting and uncomfortable. We had 7 instead of 8 persons for dinner and server said she did not charge us for 8th person who did not show up for reservation for 8 persons; I was shocked that they would actually want to charge for a person who had to cancel. Benihana has slipped from past years and should evaluate their business operations carefully going forward. Notwithstanding my comments above, the restaurant was very busy. We had a 5:45pm reservation and were not seated until 6:30pm. The cook was delayed for quite a while before he showed up at our table, at about 7pm. I suppose Benihana's is so busy and making so much money that perhaps they don't need to evaluate the process and staff actions that I have detailed in these comments. The overall dinner cost for 7 people was a bit pricey.

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  18. OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful and fun place for a celebration. My kiddos always love coming here but they also cater to childless fun! Drinks are exciting and need to be stronger for the price but that’s typical wherever you go these days. Food always delicious and we love that garlic butter!

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  19. PreciousLoveTravel

    San Francisco

    1 review

    3.0

    1 review

    Dined on February 17, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    They took awhile to greet the table. The waitress took a long to check us out but got the Mexican group out super fast.

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  20. CoreyH

    San Francisco

    1 review

    4.0

    1 review

    Dined on February 17, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    We were seated on time for our reservation, but the wait for a chef was too long - 1hr, this is the biggest problem. Food was loaded with msg leaving us quite thirsty hours later. Experience is good. Remember, you pay for the experience not the food.

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  21. qnxtn

    San Francisco

    4 reviews

    vip
    3.0

    4 reviews

    Dined on February 17, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4
    If it weren't for the 45 min-1 hour wait beyond our 7pm reservation time and how packed it was I would have given a much higher rating because the food and the show were awesome. I would come again but probably much earlier than 7pm.

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  22. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great staff and food was delicious . overall 1010.

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  23. KeithMinard

    San Francisco

    24 reviews

    vip
    5.0

    24 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 1
    4. Ambience 3
    Typically this is a good experience, but this time around they swapped my credit card with one from another person at another table somehow with a similar red BofA credit card. What a mess. The waiter seemed confused and scrambling between tables, so in the end they didn’t even know who in the restaurant hsd been given my card. The card they returned to me belonged to someone else. I now had a total on my receipt much larger than my meal so they apologized and said they would take care of it. Here we are a few weeks later and they dropped the ball. I now how to dispute the charge on my card because, I guess, they are so disoriented and scrambled the left hand does not know what the right is doing. I guess they just charged my card for someone else’s meal and never corrected their error and now I have to deal with this after the fact with visa. What a screwed up mess!

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  24. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on February 15, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Our reservation was at 8 we were seated at 8:50 the waiter didn’t ask for our drink order until 9:10. No one apologized, offered to comp a drink or make any gesture

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  25. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious!!! Our cook was amazing, this location never disappoints me. It was super crowded because it was Valentine’s Day but it was worth the wait. Can’t wait to go back !!! We love bennys

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  26. SandraB

    San Francisco

    39 reviews

    3.0

    39 reviews

    Dined on February 15, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    The restaurant was extremely crowded , as was expected for Valentine's Day. Benihana is one restaurant that deals with huge crowds on a regular basis thought. We had to wait for over an hour to be served our dinner which , even with a crowd, seemed unreasonable. This was our second disappointing experience with the restaurant.

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  27. Mjpi

    San Francisco

    3 reviews

    vip
    1.0

    3 reviews

    Dined on February 14, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I’m not sure if the experience was so horrible because it was Valentines Day or just a bad day overall. Our server was no where to be found half the time. We had empty water glasses. We got our appetizers at the end of our meal. Our rice was very bland. Our meat had more fat than actual meat. The portioned seemed to be smaller for some reason. Just horrible I will not be back for a long while.

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  28. aacole2000

    San Francisco

    51 reviews

    vip
    4.0

    51 reviews

    Dined on February 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Had dinner with a few friends, don't mind a communal table, but we were a little squished with a few large size people at the table. Chef James was personable and did a great job - all the food was very good and he had a few cooking tricks we hadn't seen before. Service was a little lacking, we came in with a cocktail from the bar, but had to ask for water and when drinks were empty they never came by to see if we wanted anything else - we definitely would have spent more money on alcohol if asked. Really like that this is offered as a multi-course meal including dessert, which I would probably not have ordered but enjoyed to finish my meal.

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  29. PaulineA

    San Francisco

    9 reviews

    1.0

    9 reviews

    Dined on February 13, 2024

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 1
    This is a direct complaint against the Manager (Rose Liu) who clearly doesn't care about customer service for repeat customers. My husband and I went to celebrate an early Valentine's dinner by utilizing our promotional gift cards before they expired. When attempting to buy two drinks from the bar they said the gift cards cannot be used during Happy hour. No where does it say that on the gift cards. On the front of the gift card it reflects 'Sushi-Bar-Restaurant' which implies you can order drinks with these gift cards. When I tried to explain the situation with the Manager, she told me that the gift cards were 'Free Money'. I told her, no they are not, it was a promotion. This entire situation is false advertising. If you can't even order a drink when it says you can, that’s ridiculous. The manager was so rude and wouldn't even consider making us happy. We used to love going to Benihana’s for all of our special occasions, but not anymore! Especially when you have a Manager that doesn’t want to make customers happy even though the customer was 100% right in this situation!

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  30. KerryH

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    We went to celebrate my daughter's 15th birthday. Reuben was amazing chef who interacted with us the entire time!!!! His slight of hand and funny antics were incredible and it was as if I was seeing "the show" again for the first time. The food was also delicious -- the filet mignon just melting in my mouth. The only two downsides were that my son had a difficult time because of the loudness of the restaurant. We were also put off in a side room instead of having the amazing view. With very few people there, (as it was Superbowl Sunday there were not a lot of people there) the only thing I could figure out was that we were put there because my sister had a service dog.

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  31. VanessaV

    San Francisco

    1 review

    1.0

    1 review

    Dined on February 11, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 1
    I had a reservation at 9:15pm I didn’t get seated till an hour and half later. After being seated I still had to wait for a cook that by the time I got a cook it was 11:13pm. We didn’t leave the restaurant till midnight. If you’re going to be so behind , then stop overbooking. Not fair to staff or customers.

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  32. LisaK

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on February 11, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Our reservation was at 8:45 pm and we were not seated until 9:25 pm. Very slow service. We will probably not come back.

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  33. Ally

    San Francisco

    1 review

    4.0

    1 review

    Dined on February 11, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The hour wait on the reservations is alright cause the food and experience is worth it

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  34. MBoogie

    San Francisco

    25 reviews

    vip
    3.0

    25 reviews

    Dined on February 11, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 3
    Overall a great experience with friendly staff and a great dinner. This night for some reason we didn't get seated for our 7:15pm reservation until just after 8pm. This really changes plans for the night with almost an hour wait WITH a reservation.

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  35. OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on February 11, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    Made reservations for my birthday at 7:15 and didn’t get seated until an hour and a half later.

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  36. Kenzie

    San Francisco

    1 review

    3.0

    1 review

    Dined on February 11, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    Waited over an hour even with a reservation :-( it was insanely busy.

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  37. OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on February 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    The food tasted different every time and of course through different chefs. Our table was a little too crowded last night sitting 9 people! Four of us plus 5 others. A lot of smoke came out from the grill and extremely strong this time making my Mom coughed throughout dinner. However, we still love to have dinner at Benihana.

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  38. Warriors

    San Francisco

    74 reviews

    vip
    2.0

    74 reviews

    Dined on February 6, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    We waited over 30 minutes to be seated and then again waited forever to get some service especially water. The people who came after us were served first. The African American people next to us were completely ignored and I shared my water with them. Very disappointing service, even though the food is still very good. However will think about it twice next time I have my birthday dinner to go back. Not very likely and will certainly let my friend know about the poor service

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  39. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I enjoyed myself. The Chef and meal made the whole dining experience pleasurable. I will return again.

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  40. OpenTable Diner

    Tahoe

    1 review

    5.0

    1 review

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I'm glad we made a reservation because the place was packed with people that night. Food was amazing and there was great entertainment on the habachi grill.

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FAQs

You can order delivery directly from Benihana - Burlingame, CA using the Order Online button. Benihana - Burlingame, CA also offers delivery in partnership with Uber Eats.

Benihana - Burlingame, CA is rated 4 stars by 4717 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 118 times today

Order delivery or takeout

Google Map for Benihana - Burlingame, CA

1496 Old Bayshore Hwy, Burlingame, CA 94010

Additional information

  • Neighborhood
    Burlingame
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Valet
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Entertainment
    Our chefs will dazzle you with their culinary cooking magic that will amaze your eye as well as your appetite.
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Vegan, View, Wine
  • Phone number
    (650) 342-5202
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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