Benihana - Burlingame, CA

Commentaires sur le restaurant Benihana - Burlingame, CA de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jeff VIP

   San Francisco20 commentaires

   4.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Went for my daughter’s birthday. Had a group of 7. Food was good as well as the atmosphere and staffing. Nothing was great but overall good. Still very pricey and portions seem to be smaller.
   

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2. M

   Megan

   San Francisco1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 3
   4. Ambiance 3

   The main dishes were amazing and cooked wonderfully. The soup and salad were a little salty to my liking. But one thing the service was very slow. It a long time for drinks and appetizers. We also waited awhile before the cook came
   

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3. C

   Chris

   San Francisco4 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We come here often. It was a weekday and we got our own table. Felt very quiet and intimate for me and my lady. Great times
   

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4. C

   Clifford

   San Francisco4 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Good service, no wait. Friendly staff and easy parking
   

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5. K

   Kirk

   San Francisco3 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   always good. food is great and service is good. not busy and noisy when I was there.
   

   Benihana - Burlingame, CAA répondu il y a 6 jours

   Hi Kirk, Thank you for your kind words about our food and service. We're thrilled to hear that you enjoyed your experience at Benihana - Burlingame, CA. We always aim to provide our guests with great food and service, regardless of how busy we are. We appreciate your feedback and look forward to welcoming you back soon. Best Regards, The Management Team
   

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6. B

   Bernadette

   San Francisco4 commentaires

   5.0

   Y est allé le 2 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   My family has been celebrating birthdays here every year for the last 40+years; can’t beat the food being cooked right in front of you, the amount of food you get; salad, soup, shrimp, entree, ice cream, tea - all in one price and the entertainment is fun for all ages and you get a picture of it at the end. Now we are also taking our grandkids. Love it!!
   

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7. C

   Carlos

   San Francisco32 commentaires

   5.0

   Y est allé le 29 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   One of my favorite restaurants to go to. Delicious food every time.
   

   Benihana - Burlingame, CAA répondu le 2 mai 2025

   Hi Carlos, Thank you so much for your wonderful review and for making Benihana - Burlingame, CA your favorite restaurant! We're thrilled to hear that you enjoyed our food and service. We always strive to provide the best dining experience for our guests. Your feedback is greatly appreciated and we look forward to serving you again soon. Best, The Management Team
   

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8. F

   Feon

   San Francisco1 commentaire

   4.0

   Y est allé le 27 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Been there for lunch couples time. This time is for my son’s birthday. Food was great, chiefs did a good.job. But service was okay, could be better.
   

   Benihana - Burlingame, CAA répondu le 29 avril 2025

   Thanks for the review, Feon! We're thrilled to hear that you chose Benihana - Burlingame, CA for your son's birthday and enjoyed our food. We're also glad that our chiefs did a good job on your visit. We're sorry to hear that the service didn't meet your expectations. We value your feedback and will strive to improve. We hope to serve you again soon for a better experience.
   

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9. k

   kim

   San Francisco1 commentaire

   1.0

   Y est allé le 24 avril 2025

   1. Cote globale 1
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   We waited until 9:30 for our cook to come. We waited over an hour. This was suppose to be a birthday celebration but it was awful. I wish they would’ve told us wait time before hand. Manager still came to the table and told me we had only been waiting 30 minutes after being there over an hour trying to tell us we were lying…
   

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10. Z

    Zeze

    San Francisco1 commentaire

    1.0

    Y est allé le 22 avril 2025

    1. Cote globale 1
    2. Nourriture 3
    3. Service 2
    4. Ambiance 1

    Honestly terrible, the ambience was terrible there was a guy loudly speaking on his phone and cursing his mind off and using slurs. Waiter forgot about us half of the time and the food came room tempsture after waiting so long for it. Since we sat near the bar area we saw a chef stick his bare hand into the lemons that are out into or on the tins of the cups, i don’t care if he washed his hands he should’ve used something else to pick it up. Just such a bad experience and if you want to give it a chance even through the bad reviews, it’s not worth it!
    

    Benihana - Burlingame, CAA répondu le 24 avril 2025

    Thanks for the review, Zeze. We're truly sorry to hear about your recent experience at Benihana - Burlingame, CA. We strive to provide a comfortable and enjoyable atmosphere for all our guests, and we regret that we fell short during your visit. We apologize for the delay in service and the room temperature food. We also take your comments about the ambiance seriously and will discuss this with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide the quality experience you expected from us.
    

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