Benihana - Burlingame
It was my first time here; it was for my birthday. It was such an enjoyable evening. Great food, great service. Lovely experience.
It was okay
We are long time clients of Benihana Burlingame. We enjoy the food very much. Chef Brian is always a pleasure to see and have as our Chef. Thanks to everyone!
Always great, but this night was very loud!!
Great food. Great service. It’s like watching a show. Out cook was absolutely wonderful. The kids loved him. I like the valet parking. Easy in and easy out. Thank you!
The reason of 4 star is because we waited a long time for the check at the end. They seem to be too busy to respond to our requests. Everything else is great. Kids loved the show at the table.
It was a nice night. We had 8 other people in our table that we didn’t know. But it turned out to be a very nice dinner, the people were fabuluos, the chef was great.
The food was a bit salty but the ambience and friendliness of the waiters was great!
I went in for my birthday dinner and we were able to walk along the Bay for a bit since we got there early. Mandatory valet parking is a little annoying but overall, it was great!
Me and my family walked in and it looked like the hosts already had an attitude. My squarer made a joke the waiter didn’t acknowledge it just rude if you’re black don’t come here they obviously have that mind set of let’s not give them good service because “they’re” not gonna tip
Love coming to Benihana! Always a good time with the show. Our chef and server were excellent, super entertaining and fast and efficient.
Always a great dining experience!
VERY filthy men’s bathroom, everything so rushed, food is really average, noisy and disorganized environment.
We always enjoy Benihana!! The atmosphere and food are great!
Fantastic food and drink. Our chef who took care of us was very Defightfull and intertartaining. Can't wait to go back .
The only complaint I have is the level of noise is to high to comminute with your dinner partner. That is the only complaint I have. Plus their proportions of food we more than enough. All in All it was Wonderful and I will bring all my friends and family there for their Birthdays We will continue to goBenihana!!! Thank you Benihana's for a Delightful Evening with Graet Professional, friendly Servers!!
Lori D. Novato,ca.
Recommend for the food not so much for the service. It is mediocre service. They aren’t attentive to details.
The chef Benito was amazing. With his humor and professionalism it makes you feel at home.
Food was great, but the service left something to be desired. Our chef was good, but the server kept forgetting us and didn’t bring items we requested (tea, kids menu, etc.)
My experience was awful. My reservation was from 8:15 and I was not seated until 8:30 with out an chef
coming to the table until 9:30.
As we got there , our reservation was at 815, but still had to wait more than 30 minutes for our table. So we went to the bar and they were understaffed, had to wait 15 minute for our drinks . After we got seated , we stil had to wait 30 minutes for our chef to get to our table. Service was overall good , but as a franchise . Why can’t they just hire more person
The whole experience felt rushed.
Server seemed eager to hurry us up. Not great customer service.
Chef also seemed eager. Was very quick with the meal preparation and not to much showmanship compared to other chefs I’ve witnessed.
Our food didn’t taste good . Ken was our chef. Next time I will make a reservation I will emphasize that Please don’t let him cook for us .
Our Cook that night was awesome and interacting with us. The food was super good. Overall, we had a great time!
Benihana has become a birthday tradition for two of our children. We love it! The food and the whole dining experience is wonderful.
Chef was great as always. The waiter was unattentive. Not available when needed.
Food was delicious. Waiter was attentive.
Love this place. I would back again and again the food is always amazing. And the staff is always nice.
Worst cook ever. He said three words the whole time. Rice was mushy and no taste. Mixed steaks as he was cutting for two different meals. Meaning mixed the rockys choice with the trio steak. So bad.
This was my birthday celebration and I made a reservation for 8pm. We got seated at about 8:10pm and not a single server came to us til 8:35pm. The drinks and food took forever. We finally got our chef, who was great, but didn't get out of there til 9:40pm. Way too late for my daughter and the other two kids at our table that one fell asleep and the other was crying and screaming from exhaustion. Will have to reconsider coming there next time.
Our chef was great .. food was bomb...service is good as well, the drinks however could be better
Awesome chef always great food!
Service is declining each time we dine here. The chef does not do the same level of theatrics nor does he seem to enjoy it. It takes forever to get drinks, much less refills. They squeeze too many people around a table. We have to ask for extra place settings and our plates are way out of reach due to the squeezing in. And then the service staff does not come regularly to clear dishes so we are just littered with obstacles just trying to reach for our appetizer.
It was my God daughter’s birthday . It has always been a tradition to come during birthdays. I was a little disappointed when the kids menu was nothing but a photocopied paper ! The kids always looked forward to the games on the paper and then converting it into a hat ! Then the restaurant was packed yet there was only one server . We saw her maybe 3 times . We finished dinner and waited for her to return to give us ice cream options and the birthday song . We waited and waited and when she returned she apologized and asked if we still wanted the ice cream . Well it’s a 10 year old birthday, she definitely wanted the ice cream and song . It just seems Benihana is going down hill since they will be closing soon . I feel for the amount you pay you deserve better service . One waitress for a whole restaurant is unfair to those dining and staff !
Not sure if it was late but out of all the times I have been to Benihana I’ve never had a chef barely interact. He didn’t do any tricks normally done and looked in a rush also . He seemed to be a little more talkative after he was done cooking not too sure if he was trying to get a tip . Overall the food was great service was ehh.
Always a fun experience but Chef Robert made this trip better than ever. He was hilarious and elevated our experience there. The filet mignon with the onions and mushrooms was superb. Definitely recommend.
I ordered an appetizer at the bar while waiting for our table the appetizer came out 50 minutes later & was cold. Our waiter was really nice but he might have been a bit overwhelmed he didn’t visit our table enough to check on food or refills. The chef was nice but the phone was a bit bland but I’ll take that over too salty or over cooked. My reservation was at 9:15p & we didn’t leave the restaurant until midnight so make sure you have a few hours to spare if you plan to come here.