Benihana - Bethesda, MD

Bewertungen für Benihana - Bethesda, MD von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Baltimore1 Bewertung

   3.0

   Besucht am 1. März 2025

   1. Gesamt 3
   2. Essen 5
   3. Service 5
   4. Ambiente 2

   We waited for an hour to get a table after our reservation time. Apparently there was a middle school there from another state that was visiting the area. Every table was taken up with tween children. I have never been to a restaurant so loud before. By the time we got dinner, we were exhausted. My autistic son was having a meltdown and while the food was good, and the service was good, the situation was bad and we ended up taking Food home.  it would’ve been nice if we had known they had overbooked and that we would’ve had it to wait. We should’ve gone to another restaurant or changed our reservation for another night.
   

   Benihana - Bethesda, MDBeantwortet am 10. März 2025

   Dear Guest! We're sorry to hear about your experience at Benihana - Bethesda, MD. We understand how frustrating it can be to wait for a table, especially when there's a large crowd. We also apologize if the noise level affected your dining experience. We're glad to hear that you enjoyed the food and service, but we understand that the overall experience was not up to par. We appreciate your patience and understanding, and we hope you'll give us another chance to provide a better dining experience in the future. Best Regards, The Management Team
   

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2. N

   Natedra

   Washington, D.C13 Bewertungen

   5.0

   Besucht am 1. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Great food and show. I enjoyed the garlic noodles. They are my favorite.
   

   Benihana - Bethesda, MDBeantwortet am 3. März 2025

   Hi Natedra, We're thrilled to hear that you enjoyed your dining experience at Benihana - Bethesda, MD! It's fantastic to know that our garlic noodles are your favorite and that we could make your experience memorable. We're also glad that you appreciated our service and value. We look forward to serving you again soon. Best regards, The Management Team
   

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3. A

   Amy

   Washington, D.C1 Bewertung

   5.0

   Besucht am 26. Februar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   While the atmosphere is very loud, the overall experience is AMAZING.
   

   Benihana - Bethesda, MDBeantwortet am 27. Februar 2025

   Hi Amy, Thank you for taking the time to leave us this amazing review. We're thrilled to hear that you had an amazing experience at Benihana - Bethesda, MD. We strive to provide an awesome atmosphere for all our guests, and we're glad to hear that you enjoyed the lively ambiance. We appreciate your feedback on the value aspect and will certainly take it into consideration. We look forward to welcoming you back soon! Best regards, The Management Team
   

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4. T

   Tamiko

   Washington, D.C21 Bewertungen

   4.0

   Besucht am 23. Februar 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Dining was great! The food was good as usual. We enjoyed ourselves.
   

   Benihana - Bethesda, MDBeantwortet am 25. Februar 2025

   Hey Tamiko, We're thrilled to hear that you enjoyed your dining experience at Benihana - Bethesda, MD! It's fantastic to know that you found our food to be good as usual and appreciated our service. We always strive to create a fun and memorable dining experience for our guests, and your feedback lets us know we're on the right track. Thank you for taking the time to share your positive experience. We hope to see you again soon! Best wishes, The Management Team
   

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5. L

   Laura

   Washington, D.C1 Bewertung

   4.0

   Besucht am 23. Februar 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 4
   4. Ambiente 4

   The wait was longer then expected for a reservation but it was worth it. Our Server was very good!!
   

   Benihana - Bethesda, MDBeantwortet am 24. Februar 2025

   Hi Laura, Thank you for your review and for choosing to dine with us at Benihana - Bethesda, MD. We're thrilled to hear that you found the food worth the wait and that our service met your expectations. We understand that waiting longer than expected can sometimes be frustrating, and we're glad that our server could make a positive impact on your experience. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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6. P

   Paula VIP

   Washington, D.C9 Bewertungen

   3.0

   Besucht am 23. Februar 2025

   1. Gesamt 3
   2. Essen 4
   3. Service 4
   4. Ambiente 5

   The server was good but made a couple of mistakes with our order. The chef was great and very entertaining. For a Saturday night they were very busy and overall did a good job. This is my second time there and consistently delicious food.
   

   Benihana - Bethesda, MDBeantwortet am 24. Februar 2025

   Thanks for the review, Paula! We're thrilled to hear that you enjoyed your second visit to Benihana - Bethesda, MD. It's great to know that you appreciated our chef's entertainment and that we could make up for any mistakes with your order. We strive to provide consistently delicious food for our guests, and we're glad we hit the mark for you. We look forward to welcoming you back soon!
   

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7. A

   Alana

   Toronto1 Bewertung

   5.0

   Besucht am 19. Februar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Dol was our chef and he was energetic, fun and had our kids laughing and smiling. He also made it a special experience for our son’s 2nd birthday! Great time was had by all!
   

   Benihana - Bethesda, MDBeantwortet am 21. Februar 2025

   Hello Alana, Thank you for your kind words and for choosing to dine with us at Benihana - Bethesda, MD. We're thrilled to hear that you and your family had a great time and that our chef's energetic and fun style made your special occasion even more memorable. We're also glad to know that your son's birthday was a memorable one for him. We look forward to serving you again soon. Best regards, The Management Team
   

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8. T

   Trinea

   Baltimore7 Bewertungen

   5.0

   Besucht am 17. Februar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Awesome service despite not sitting in front of the chef (our choice )
   

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   Benihana - Bethesda, MDBeantwortet am 19. Februar 2025

   Thanks for visiting us, Trinea! We're thrilled to hear that you had an awesome experience at Benihana - Bethesda, MD. It's wonderful to know that our service met your expectations despite your choice of sitting with our chef. We always strive to provide the best for our guests and your feedback is truly appreciated. We look forward to serving you again soon.
   

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9. K

   Kimberley

   Manchester1 Bewertung

   1.0

   Besucht am 16. Februar 2025

   1. Gesamt 1
   2. Essen 3
   3. Service 1
   4. Ambiente 1

   They had overbooked and we weren’t sat until nearly an hour after our reservation time
   

   Benihana - Bethesda, MDBeantwortet am 22. Februar 2025

   Hello Kimberley, We're truly sorry for the inconvenience you experienced during your recent visit to Benihana - Bethesda, MD. It's certainly not the standard we aim to provide. We understand your frustration and we apologize for the delay. We will take your feedback into serious consideration as we strive to improve our reservation system and service timing. We hope to have the opportunity to serve you again and provide a more positive experience. Best Regards, The Management Team
   

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10. W

    Walkiria

    Raum New York3 Bewertungen

    1.0

    Besucht am 16. Februar 2025

    1. Gesamt 1
    2. Essen 1
    3. Service 1
    4. Ambiente 1

    The cook got my husband’s order all wrong was serving one man at the table correctly and he didn’t even leave the cook a tip the tables are small as heck we were tight didn’t get a show it was my daughters birthday and the table next to us was more live for one young man’s birthday. Parking was nasty no parking at all horrible time won’t ever go back
    

    Benihana - Bethesda, MDBeantwortet am 17. Februar 2025

    Thanks for the review, Walkiria. We're truly sorry to hear about your experience at Benihana - Bethesda, MD. We pride ourselves on delivering exceptional service and it's clear we fell short during your visit. We understand the importance of ensuring that all our guests have a memorable dining experience and we're sorry for the inconvenience caused. We also regret that your daughter's birthday was not celebrated to the fullest. Your feedback is crucial for us to improve and we assure you that we will address these issues. We hope you will give us another chance to make it up to you in the future. The Management Team
    

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