Benihana - Bethesda, MD

Reseñas de Benihana - Bethesda, MD de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Sami

   Columbus1 reseña

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   Food tasted great but I was disappointed in the service. Felt very rushed and did not receive our appetizers (soup, salad) until after the rice and meat started being served. Our chef spent about half the time with us compared to every other table around us and seemed like they wanted to get us in and out as quick as possible. We were sat with another group and they were asked what they were celebrating but we were not and therefore did not get the birthday ice cream and song. Not what I had hoped considering what I paid and other better experiences I have had at other locations in the past.
   

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2. K

   Kent VIP

   Washington DC39 reseñas

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   I felt rushed. As soon as we sat down the server was asking for our order. My chicken hibachi was chewy and the hsteak was to tough to finish.
   

   Benihana - Bethesda, MDRespuesta enviada hace 2 días

   Hi Kent, We're sorry to hear that your experience at Benihana - Bethesda, MD, didn't meet your expectations. We strive to provide excellent food and service to all our guests, and we regret that we fell short this time. Your feedback about the chicken hibachi and steak is appreciated and will be addressed with our culinary team. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

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3. J

   Jasmine

   Atlantic City2 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We are frequent flyers here! We went on Mother’s Day so we knew it would be crazy busy. We had a reservation and had to wait 20 min after which was fine i get it. The chef never disappoints he was very energetic, polite, talkative and despite being very busy, his attitude was very calm ! I recommend this spot to everyone because it is the best Benihana
   

   Benihana - Bethesda, MDRespuesta enviada hace 4 días

   Thanks for visiting us, Jasmine! We're thrilled to hear that you enjoyed your experience at Benihana - Bethesda, MD. It's always a pleasure to serve our frequent flyers, and we're glad that you had a great time celebrating Mother's Day with us. We're also glad to know that our chef's energetic and polite service added to your experience. Your recommendation means a lot to us, and we look forward to serving you again soon!
   

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4. D

   Dion

   Washington DC1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food and services were amazing, but reservations were 1hr behind.
   

   Benihana - Bethesda, MDRespuesta enviada hace 3 días

   Thanks for the review, Dion! We're thrilled to hear that you enjoyed our food and services at Benihana - Bethesda, MD. We apologize for the delay in your reservation, but we understand how frustrating that can be. We'll work on improving our reservation system to avoid such situations in the future. We're glad to know that you found value in your experience and we hope to see you again soon!
   

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5. J

   Julianne

   Washington DC1 reseña

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 5
   3. Servicio 2
   4. Ambiente 3

   We had a lovely dinner at Benihana’s. We loved the food and the service at our table was great. The waitress and chef were both wonderful!!! The disappointing part was that we were not seated for our 6pm reservation until almost 7pm. This made dining with young children really difficult and made it hard to enjoy the Mother’s Day dinner. I was surprised that no one from management apologized for the delay or offered any sort of way to make up for the hour wait. I hope they work out the issues with reservation times in the future!
   

   Benihana - Bethesda, MDRespuesta enviada hace 4 días

   Hello Julianne, Thank you for your feedback. We're glad to hear that you enjoyed the food and service at our table. We apologize for the delay in seating you and the inconvenience it caused. We understand how this could have impacted your Mother's Day dinner. We appreciate your patience and understanding. We'll certainly work on improving our reservation times to avoid such situations in the future. Best, The Management Team
   

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6. P

   Patti

   Pittsburgh4 reseñas

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We made a reservation and had to wait so long we just left and went somewhere else. Don’t take reservations if you can’t accommodate people
   

   Benihana - Bethesda, MDRespuesta enviada hace 4 días

   Hi Patti, We're truly sorry to hear about your recent experience at Benihana - Bethesda, MD. We understand that waiting can be frustrating and we understand how important your time is. We apologize for the inconvenience caused by the reservation wait time. We are committed to providing excellent service and it's clear we fell short during your visit. We appreciate your feedback and we will definitely use it to improve our service. We hope you'll give us another chance to make things right. Best Regards, The Management Team
   

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7. A

   Amia

   Washington DC7 reseñas

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   I reserved a 1230 reservation for Mother’s Day. We were seated as soon as we arrived. The sake flight was great and the service was excellent. The issue is the value for what I paid. The veggies only consisted of a THINLY sliced zuchini and a few onions from the grill. The chicken and steak portions were kid sized and underwhelming. An extra $7 for rice and $7 for a handful of noodles after paying more than $50 for an entree was bewildering. The managers passed out macaroons to the mothers and that was kind but I will not be back.
   

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   Benihana - Bethesda, MDRespuesta enviada hace 4 días

   Thanks for the feedback, Amia. We're glad to hear that you enjoyed the service and the sake flight at Benihana - Bethesda, MD. We're sorry to hear that you found our portion sizes and value disappointing. We appreciate your suggestion about the veggies and we will definitely take it into consideration. We hope you'll reconsider and give us another chance to provide a better dining experience.
   

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8. J

   Jeanette

   Filadelfia19 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was wonderful. Food excellent and the chef was great.
   

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9. C

   Colette

   Washington DC6 reseñas

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   I was a little bit grossed out by how messy the bathrooms were. For the price point, you need to have more attendants checking on it.
   

   Benihana - Bethesda, MDRespuesta enviada hace 4 días

   Thanks for the review, Colette! We're sorry to hear that your experience in our restrooms didn't meet your expectations. We strive to provide a clean and comfortable environment for our guests, and we're sorry if you felt otherwise. Your feedback is valuable and we will certainly take it into account as we continually strive to improve our services. We hope to have the opportunity to welcome you back and provide a better experience. Best, The Management Team at Benihana - Bethesda, MD.
   

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10. B

    Brenda

    Washington DC2 reseñas

    5.0

    Comieron hace 7 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Thank you for accommodating our graduation celebration of 30 family and friends. The food was delicious and the chefs made the experience memorable. And the photos captured my daughter's excitement and joy. Highly recommend!
    

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