Benihana - Bethesda, MD

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1. n

   nickname

   Washington DC

   1 review

   vip
   3.0

   1 review

   Dined 1 day ago

   overall3food4service1ambience2

   Hibachi chef was great. Service was poor

   Report
2. MS

   MonifaS

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience4

   It is high priced but good. The tables are to close together

   Report
3. OT

   OpenTable Diner

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   overall5food5service3ambience5

   It was my birthday and wanted to do lunch here and the food as always was good and well prepared but the service this time was a bit slow and instead of the server writing down what we wanted she tried to remember our order especially with all the changes and her memory just could retain it all and it got a bit annoying when we had to keep telling her what we already told her previously. Just write the order down and get it right the first time as some things we just let go as she never bought things like lemons and extra salad dressing. But the chef was fun and made my birthday meal delish.

   Benihana - Bethesda, MDResponded 2 days ago

   Dear Guest Thank you for celebrating your special occasion with the Benihana team!

   Report
4. OT

   OpenTable Diner

   London

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Outstanding service, loved the grilled shrimp and chicken- and the vegetables were superb. We will return when in Bethesda again!

   Benihana - Bethesda, MDResponded 2 days ago

   Dear Guest We are happy you enjoyed the experience! Come back soon!

   Report
5. LE

   LETICIAS

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Chef Mauro cooked excellently, he entertained my baby and the rest of the table.

   Benihana - Bethesda, MDResponded 2 days ago

   Dear LETICIAS Your feedback is appreciated. We will be sure to share your kind words with the team.

   Report
6. OT

   OpenTable Diner

   Houston

   1 review

   vip
   5.0

   1 review

   Dined 5 days ago

   overall5food1service1ambience4

   Not great chefs

   Benihana - Bethesda, MDResponded 2 days ago

   Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

   Report
7. WW

   WilliamW

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience4

   The service was great! Definitely recommend.

   Benihana - Bethesda, MDResponded 2 days ago

   Dear WilliamW Thank you for leaving us positive feedback, come back soon!

   Report
8. ER

   EmmaR

   1 review

   2.0

   1 review

   Dined on May 6, 2022

   overall2food3service1ambience2

   Really wanted to love this from happy childhood memories, but overall experience seemed cheap. We had a reservation but still waited 20 minutes to be seated. Service was exceptionally slow; took 3 hours to finish meal even though we were actively trying to flag down staff to get the check and then apy. Parts of the meal were never delivered (steamed rice & tea) and the rest of the food, while pretty good, was also pretty meager. Shrimp app was about 1 diced-up shrimp per person. Steaks were over-cooked. Our chef did not have much flare but other tables seemed to be more entertaining. Restaurant itself is a bit shabby.

   Benihana - Bethesda, MDResponded 6 days ago

   Dear EmmaR We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

   Report
9. LJ

   LynnJ

   Washington DC

   5 reviews

   vip
   3.0

   5 reviews

   Dined on May 4, 2022

   overall3food4service2ambience3

   The restaurant was short staffed and it showed!

   Benihana - Bethesda, MDResponded 6 days ago

   Dear LynnJ We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

   Report
10. t

    tapaseater

    New England

    34 reviews

    vip
    1.0

    34 reviews

    Dined on May 4, 2022

    overall1food1service1ambience1

    Awful. Very poor service, had to wait 45 mins at the table until hibachi chef came to start cooking. Sat with two other families (strangers) awkwardly staring at each other. Very disappointing. All the food tastes like lighter fluid. Very dirty restaurant. Bee infestation outside. Avoid this restaurant at all costs!

    Benihana - Bethesda, MDResponded 6 days ago

    Dear tapaseater Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
11. CM

    ClaudiaM

    1 review

    1.0

    1 review

    Dined on May 2, 2022

    overall1food1service1ambience1

    Compared to Dulles this location needs major support the cooks don’t seem friendly and the food has no real flavor. I attended this location before and said I would not come back but that was during COVID so I decided to give it another chance but it was even worse.

    Benihana - Bethesda, MDResponded on May 4, 2022

    Dear ClaudiaM On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
12. c

    ckap

    Washington DC

    32 reviews

    vip
    2.0

    32 reviews

    Dined on April 26, 2022

    overall2food2service3ambience3

    Staff was nice, but, not trained. Food was overpriced, and not good quality.

    Benihana - Bethesda, MDResponded on April 29, 2022

    Dear ckap Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
13. A

    Angel

    1 review

    1.0

    1 review

    Dined on April 24, 2022

    overall1food2service1ambience1

    My very 1st and very last time EVER going here.... If your luck is as good as mine, you'll get the New Guy, who just stares at the burning food trying to keep up, not doing even one trick, if not for me and my husband, atleast for the birthday guy sitting across from us at our table. Guess I also should be lucky for tough well done steak, even though I asked for Medium.... NEVER AGAIN

    Benihana - Bethesda, MDResponded on April 26, 2022

    Dear Angel Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
14. OT

    OpenTable Diner

    New York Area

    6 reviews

    2.0

    6 reviews

    Dined on April 23, 2022

    overall2food2service2ambience2

    Would never return here. Terrible service. Food wasn’t even that good. Bathroom was extremely dirty and there was a bug on menu.

    Benihana - Bethesda, MDResponded on April 28, 2022

    Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
15. f

    fouad

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on April 23, 2022

    overall3food3service3ambience3

    Their staff is overworked but the food was good. Drinks were fair.

    Benihana - Bethesda, MDResponded on April 26, 2022

    Dear fouad Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
16. JI

    JenniferI

    1 review

    1.0

    1 review

    Dined on April 23, 2022

    overall1food3service1ambience3

    Daughter celebrated sweet 16 birthday on Saturday. She accidentally left her presents on the chair and we left. Walked back into to restaurant 5 minutes later to find out they threw the gifts out. One co-worker said she check the garbage. Came back with a few gifts, still two expensive necklaces missing and opened up gifts cards which were all not returned. Manager would do absolutely nothing. Poor morals and values on staff and stealing from a teenager is unethical. Shame on. Benihana!

    Benihana - Bethesda, MDResponded on April 26, 2022

    Dear JenniferI On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
17. OT

    OpenTable Diner

    Washington DC

    1 review

    vip
    3.0

    1 review

    Dined on April 23, 2022

    overall3food3service3ambience2

    Place is pretty run down, service has dropped substantially. Feels very cheap, but prices aren’t

    Benihana - Bethesda, MDResponded 6 days ago

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
18. KS

    KathyS

    1 review

    5.0

    1 review

    Dined on April 20, 2022

    overall5food5service5ambience4

    Benihanas is our go to for all family celebrations. Think u need to rethink policy on waiting for all to arrive before seating. My 91 year old mom couldnt be seated, as she was first to arrive. If u seat people they will drink and order appetizers. It took a long time to get our first drink, etc....shouldve seated 7 of us upon arrival...the last 2 arrived 10 mins later...we wouldve ordered more drinks.

    Benihana - Bethesda, MDResponded on April 27, 2022

    Dear KathyS We are happy to hear that you enjoyed the dining experience!

    Report
19. JR

    JasonR

    Washington DC

    38 reviews

    vip
    4.0

    38 reviews

    Dined on April 19, 2022

    overall4food4service4ambience3

    It's Benihanna... Good food, good show, inflated prices. But it's been like that for 40+ years. Still a fun place to go every few years.

    Benihana - Bethesda, MDResponded on April 27, 2022

    Dear JasonR We appreciate you dining with Benihana, thank you for the kind words!

    Report
20. j

    jazz

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on April 19, 2022

    overall5food5service3ambience5

    My server was okay.My food was really good. I will definitely be back.

    Benihana - Bethesda, MDResponded on April 26, 2022

    Dear jazz We appreciate you dining with Benihana, thank you for the kind words!

    Report
21. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on April 18, 2022

    overall3food3service4ambience3

    The restaurant needs to be updated BADLY!! Everything overpriced compared to similar hibachi places! Probably would not go again..

    Benihana - Bethesda, MDResponded on April 25, 2022

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
22. B

    Bibi

    Washington DC

    4 reviews

    2.0

    4 reviews

    Dined on April 17, 2022

    overall2food5service4ambience5

    The server and the chef were amazing, the hostesses were rude and uninviting.

    Benihana - Bethesda, MDResponded on April 22, 2022

    Dear Bibi On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
23. OT

    OpenTable Diner

    Wilmington

    1 review

    2.0

    1 review

    Dined on April 16, 2022

    overall2food2service3ambience2

    Given our bill was $500 I don’t believe it was worth it. Definitely not the same as it was 20 years ago.

    Benihana - Bethesda, MDResponded on April 22, 2022

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
24. D

    Dcnative

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on April 16, 2022

    overall5food5service4ambience5

    Great food always .

    Report
25. a

    alias

    1 review

    1.0

    1 review

    Dined on April 16, 2022

    overall1food2service3ambience1

    food is over priced and not even that good, and they charge extra for rice.

    Benihana - Bethesda, MDResponded on April 22, 2022

    Dear alias We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
26. VA

    VANESSA

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Great service, food quality, cleanliness, and location

    Benihana - Bethesda, MDResponded on April 19, 2022

    Dear VANESSA Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
27. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    we all went out to eat for my boyfriend’s grandmother birthday and the staff were very nice. they gave us a warm welcome, seated quicker than usual when we go to benihana and they sung her happy birthday twice! very nice dinner, thanks again! 🤍

    Benihana - Bethesda, MDResponded on April 19, 2022

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
28. LK

    LauraK

    Washington DC

    1 review

    1.0

    1 review

    Dined on April 10, 2022

    overall1food4service1ambience2

    Very slow service. They took over 20 min to get our drinks. Then after the meal they spent 30 min trying to run our credit card only to come back and say their machine was broken and we needed to pay with cash. They refused to comp us in any way for their issues. We will not return.

    Benihana - Bethesda, MDResponded on April 13, 2022

    Dear LauraK On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
29. RB

    RoslynB

    New York Area

    1 review

    4.0

    1 review

    Dined on April 10, 2022

    overall4food3service3ambience4

    The location was convenient, especially for parking, and the food was decent although it was pricey for the amount of food that was provided. Other comparable Japanese steakhouse restaurants serve rice and noodles with their hibachi entrées and also serve hibachi mixed vegetables. This restaurant only served rice, and the mixed vegetables were zucchini and onions.

    Benihana - Bethesda, MDResponded on April 18, 2022

    Dear RoslynB We are happy you enjoyed the experience! Come back soon!

    Report
30. LB

    LillyB

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    I really had a great time the food was great

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Birthday celebration with family and friends.

    Benihana - Bethesda, MDResponded on April 12, 2022

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
32. T

    Tony

    Washington DC

    18 reviews

    5.0

    18 reviews

    Dined on April 2, 2022

    overall5food5service5ambience4

    My family was celebrating my son’s 15th Birthday. We actually had an extra family member show up late but your staff had no issues in accommodating our party. Wait staff patient and polite as usual. Everyone was entertained by the chef and the food was delicious. My family agreed your establishment is where we will celebrate any events.

    Benihana - Bethesda, MDResponded on April 13, 2022

    Dear Tony Thank you for celebrating your special occasion with the Benihana team!

    Report
33. OT

    OpenTable Diner

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on April 1, 2022

    overall3food3service3ambience3

    Fine but not as fun as it used to be. High price for average service

    Benihana - Bethesda, MDResponded on April 6, 2022

    Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
34. DD

    DanD

    1 review

    2.0

    1 review

    Dined on March 30, 2022

    overall2food4service3ambience3

    The chef threw a shaker at my wife, thank god nothing broke, the waiter couldn’t find a cork screw and gave us another already opened bottle of wine. The bathroom had overly weird signs like “please flush toilet” and overall just feels like Benihana is sliding into an abyss. Definitely not the same place we all remember in the old days. Kinda like how PF changs has gone way down hill.

    Benihana - Bethesda, MDResponded on April 6, 2022

    Dear DanD Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
35. MS

    MaryS

    Washington DC

    17 reviews

    3.0

    17 reviews

    Dined on March 30, 2022

    overall3food3service3ambience2

    VERY loud two table birthday party with young children (to include toddlers) screaming and running around out of control while adults were drinking party beverages and not corralling their children…staff at restaurant were trying their best to control children…they are wait staff, not babysitters…

    Benihana - Bethesda, MDResponded on April 6, 2022

    Dear MaryS On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
36. OT

    OpenTable Diner

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on March 30, 2022

    overall5food5service5ambience5

    Great service

    Report
37. MA

    MichaelA

    1 review

    5.0

    1 review

    Dined on March 28, 2022

    overall5food5service5ambience5

    Delicious hot and fresh food prepared by a wonderful Chef Luis

    Report
38. KK

    KKHolidae

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5

    Glad we got there early. Brian was a great chef and provided a delicious meal

    Report
39. CH

    CindyH

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    It was all good. I took my two nieces there to celebrate their birthdays and we were not disappointed. I did feel they might have done a bit more than a scoop of ice cream with a candle for my nieces. Next time when celebrating a birthday I'll bring along cup cakes with a candle. Noise level was high. I couldn't understand what the cook was saying, who of course was wearing a mask.

    Report
40. OT

    OpenTable Diner

    Washington DC

    8 reviews

    4.0

    8 reviews

    Dined on March 26, 2022

    overall4food5service4ambience4

    Service is normally on point and very good but this time a lot of the extras that customers including myself requested was done and we had to remind the waiter and chef that we paid for extra items so they can be rushed cooked and then people that didn’t pay for things like chicken fried rice got it anyway so this time the service was a bit of an issue.

    Benihana - Bethesda, MDResponded on March 30, 2022

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report