Benihana - Beaverton
I thought the restaurant was overbooked for the staff they had last night. Took a long time to finally get the chef to the table
I took my daughter and my partner for their birthday. We really enjoyed the other people at our table.The wait person and the cook were so friendly and made for a lovely time. The food was excellent and my partner is still talking about how his filet mignon was the best ever and cooked just how he likes it.
They did not staff enough chef. Even we have made reservation, we need to wait 10-15 minutes to get our table and another 10+ minutes idle time waiting for chef. This makes me rush and late to my next appointment.
Amy did a wonderful job cooking! Loved our server!
The food was subpar, we were very disappointed. Our chef was great and asked us specifics of our meal, but overall it needed improvement. Our waitress only return once and we had to flag her down to clear our table. Never again!
Our chef Christopher really knew how to host a table. He did wonderful job entertaining us with his knife show, and made great conversation! In addition to this, having a vegetarian in my party, he was very respectful and conscientious about preparing our food in a manner that kept my vegetarian friend comfortable (he could use eggs in rice for entire table, but needed to prepare all other animal and meat products separately).
Our waitress and grill master were top notch! The food was good (not great) and it was expensive. But we only go once or twice a year and our boy loves it.
Life changing. Will be back soon. The chef was amazing and enthusiastic. He always kept us entertained.
Our cook seemed new so he was not as engaging as some others. I feel for the price you get very little actual food. Two zuchinnis and 1 onion between 7 people? Their food cost must be spectacular.
Food was so so. My steak was overcooked. I ordered medium rare mot medium well. They did replace it but after the others in our party had finished eating. They never came back to fill our water.
It took awhile for us to be seated and then almost 80 minutes for our chef to come to the table to prepare the meal. He was fantastic, but the wait was insane. Our reservation was for 6:45 and we didn’t finish our meal until past 9:00.
Dinner was wonderful. Steak was cooked perfectly, and the fried rice was phenomenal.
Great time celebrating birthday
As always, we had an amazing time. Great food and great experience.
Love Benihana and the chef was great, as usual, but on this visit there were a few snafus: 1) the room we were seated in was previously empty and it was downright cold for about the first 10-15 minutes (my wife put her coat back on) - this should have been heated before taking guests there; 2) as the chef was finishing frying the rice he noticed that nobody had provided him with rice bowls. So, he had to step away to get more. Neither of these were major issues that would prevent us from enjoying it again, but the experience was not flawless.
Our reservation was for 3:30 We were seated at 3:50. Waited and waited and waited. Finally an employee came to take our drink order. Waited and waited and waited again. Employee came to take our food order. Finally the employee brought our soup and 15 minutes later brought the salad and proceeded to take our picture. Waited 15 to 20 minutes more for the chef to show up. He was very friendly and put on a great show for us. The food was very good. Those of us who were celebrating birthdays were served ice cream sundaes with a lighted candle on top. By the time we paid the bill and were ready to leave it was 5:45.
I truly appreciate the $30 Birthday Club certificate Benihana sends every year. All in all it was a good experience. Just have never had to wait so long for service at previous visits.
Food is not taste good as used to be. They also change their green tea ice cream. But service are great
We celebrated a birthday and we all had a wonderful time. Great service and great food!
Sign up to get a $30 birthday certificate!
Had a great time. Lexie or Alexi I can’t remember which one was great! She made the visit memorable
Amy our chef in your Beaverton location was fun and entertaining! Nice to see a female cooking!
Love the food and fun. Best place ever!
Always wonderful food with over 200 visits in many cities. Beaverton is our home location. Would love a location on the southeast side of Portland,Oregon
Our chef was new, only had been cooking for 3 weeks, so some things were understandable. He was very quiet and seemed shy about entertaining while he cooked. He was very heavy on the salt and salted literally everything. Unsure what seasonings to put on what foods. And he gave my lobster to someone else so I was stuck waiting while I watched someone else eat my lobster for free.
The waiter was amazing and made up for what the chef was lacking, however, our drinks were left empty.
The food is good - can’t much fresher than cooked right in front of you. It is time some updating/renovation occur. We’ve been to this location over the years and it is showing its age.
John, Thank you for leaving us an in depth review of your experience on today’s visit. Your comments and suggestions will be shared with our team to improve the guest experience.
Super fun time with great staff!
Allen our chef was amazing he cooked the food perfectly and was super friendly! He needs a raise! I’m going to request him every time I go now. The servers were a little slow but other then that it was good!
It was a fun time...food is good, not great. They always overcook the shrimp so that’s a bummer. The chicken fried rice is very good! Servers and the chef are friendly and entertaining.
Kkc, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.
Worst experience I ever had a Benihana. Are cook took extra extra long cooking our food.
On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
Omg it was me and my dates first time the food was excellent my cook was funny. I was soooo full and had a to go bag with plenty of food to eat the next day. The only thing is we were shocked one of are drinks was a whopping 50 bucks lol but it was all good. I will definitely be back again.:)
Fantastic Tae! Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your date.
It was great!
Awesome! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!
Thank you Christopher, for your awesome rating! . We are pleased to hear we were able to create a great memory for you!
We’ve been to this location multiple times and most of what we experienced was consistent with our prior experience and expectations. However, we had a confirmed reservation for 2 people for 8 pm, checked in 10 minutes early, and weren’t seated until 8:40, with no communication of the cause of the delay or acknowledgement that this wasn’t acceptable. This made us late for our next activity of the evening, even though we had our food boxed and rushed out as soon as our cook finished up. It’s hard to feel good about the cost of this meal when the basic expectation of a reservation isn’t met
Sarah, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.
Always have a lovely time and good food there. Can be hard to hear others at the table due to noise but not sure there is anyway to fix that.
Awesome Melissa! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!
All good buy took some time to get meal on the way
Awesome John! Your feedback is appreciated. We will be sure to share your kind words with the team.
7:30 reservation, seated at 8:30. Chef came to the table at 9:30 after we asked management why all the tables that were after us were already eating. By the time the chef got there they were so close to closing the chef had to speed through everything. Would have been better to just sit in the non hibachi dining.
Kevin, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
Absolutely superb, excellent food, and great atmosphere.
Fantastic! Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.
Honestly, I am saddened to leave this review as I truly WANT to give them a great one. However much I enjoy the ambiance and theatrics of this type of cuisine, when my reservation was for 6:15pm and we didn't sign our check until 9:05pm (not exaggerating) I cannot in good conscience recommend this restaurant. Our chef was unprepared (left the grill twice to retrieve forgotten items), messy (rice/sauce everywhere and even missed plates when transferring food to patrons-- glad I wasn't the lady who ordered the lobster and a giant piece landed on the table to which he assured her that it had been "sanitized" so she could still eat the dropped piece), bizarrely over confident yet unable to perform all of the tricks/showmanship others around managed, and obviously unable to focus (stared at ticket printout for long amounts of time multiple times while food was cooking/overcooking, then verbally questioned everyone's order over & over again throughout the process). I know they were short on chefs as our server told us from the beginning when tables around us were eating yet we hadn't been greeted by our chef yet. So much so that they offered each of us a free appetizer to compensate for the long wait. Then, once we did get our chef, he was so unmotivated/confused/chatty that other tables sat after had their checks before we even got our entrees! I repeat, our dinner took almost THREE HOURS, and the food was unmemorable at best although I will say that my scallops were acceptable. As we were leaving, our chef had just started at another table-- I almost wanted to warn them that they wouldn't be leaving until close to midnight. My thoughts are that they aren't short on chefs, they have at least one chef that needs more training. Thankfully my guest and I (along with the joining party of 6) made the best of the VERY long evening and our chef's shortcomings. I have no intention on returning any time soon other than once a year for my birthday and only then with a BOGO coupon.
Food was outstanding and the chef was great - she accommodated all our wishes, was entertaining and very attentive. The waiter was not his usual attentive self - we had to wave our tea cups in the air to get attention to refill them which was only done once. In fact, it was the chef who finally got someone to take care of our beverages. The less than great service has not been our typical experience, but it was on this night.
Thanks Patti for your feedback! We are happy you enjoyed the Benihana experience! Come back soon!
The food is great. The show is also great. The noise level is awful. You can speak with the person next to you and that is about it. It's even hard to hear the chef.
Awesome David! Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.