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About Benihana - Atlanta - Downtown
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Just a 10-minute walk from the Georgia World Congress Center, Benihana is located on the ground floor (Level A) in downtown’s Peachtree Center Mall. There’s easy access from the mall and adjacent Hyatt Regency and Marriott hotels, or enter from Peachtree Center Avenue. There are many popular attractions nearby such as America’s Mart, Centennial Olympic Park, Atlanta Underground and the World of Coca-Cola, all easily accessible to Benihana on foot, by car or Marta Rail. An 18% service charge is added to all guest checks parties of eight or more.
Atlanta, GA 30303
Japanese, Sushi, Steakhouse
Hours of Operation:
Lunch: Monday - Thursday: 11:00 am - 3:00 pm, Friday: 11:00 am - 3:00 pm, Saturday: 12:00 pm - 3:00 pm, Sunday:Closed until dinner time.
Dinner: Monday - Thursday: 3:00 pm - 9:30 pm, Friday - Saturday: 3:00 pm - 10:00 pm, Sunday: 2:00 pm - 9:00 pm
Andrew Young International Blvd
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Benihana - Atlanta - Downtown Ratings and Reviews
Made a reservation for 8pm on a Sunday night. Was seated promptly however, the cook did not arrive at the table till over 1hr later. Mid-way through the meal the front doors were chained together. This is in violation of the fire code.
Police arrived at some point through the meal and were lead to the managers office to review security footage. I think there was a dine and dash.
Food was okay, not particularly great but, good portion. The server did not come back to the table while the cook was there for beverage refills.
Do not park at the parking lot directly across from the restaurant. Lots of broken glass on the ground indicating that cars were broken into.
I would not visit this location again.
I had reservations for Saturday, a party of 3 at 2pm. I drove from Lexington, SC and got there around 2:50pm. When I arrived, there was a sign on the door that said they didn’t have any chefs available, therefore we could not dine in. I did not receive a call, text nor email saying any of this and I’m very upset at the lack of communication, especially since we had drove to Atlanta with a planned lunch.
Unfortunately due to the storm, we were told that they wasn’t going to open until 3. I was wondering why we wasn’t told prior knowing that there were reservations. They let us in and we was about to sit at the bar. The food wasn’t as good as it being cooked in front of us. That was the worse food experience I had from them. Overall, it was okay. Service was okay & atmosphere was okay
This was actually my first visit. I was celebrating my daughter's 16th birthday with her. This was an additional mid- week celebration. The only reason that I did not give this restaurant a 5 Overall is because you have to watch where you sit if you have a younger person with you. Thank goodness my daughter is a teenager. We were seated by a group of young men who were drinking quite a lot. As they got drunker, the conversation got more vulgar.
As for the food, my daughter and I love the hibachi style cooking, and I love the healthy selections, such as the green tea, the veggies, and the steamed rice.
This location was very unprofessional. Saturday 11/25/17 was my birthday 🎂 and I had reservations for 7:30pm that evening and I booked on the open table app which allowed me to only booked for 8 people but when I called this particular location the hostess on the phone told me that if I have extra people added to my party that they would accommodate accordingly. I arrived at 7:45 because I ran into some traffic on the highway I called and told the hostess I was running late and that some of my party was there since 7:20pm. The hostess stated that I had a grace period and I should be find. When I got to the restaurant I was told differently and that they couldn’t seat my party with the fifteen people that I had there and that they only could seat the 8 people. I had gotten overwhelmed and upset 😠 and I fainted in the restaurant. The ambulance 🚑 came and checked me out and the manager still didn’t help to accompany even when I got sick 😷. I felt this whole entire experience was very upsetting and unprofessional. I also had a birthday coupon and they told me they couldn’t honor it and that I could use it during the week. I didn’t understand because I didn’t see where that was stated on the coupon. The manager that night was very rude. I hated my experience at this location being that it was my first time eating at Benihana and that it was my birthday 🎂 .
We were late for our reservation, the address and GPS had us searching on Peachtree however the entrance is actually 1 block over on the 1 way street on the backside of the mall.
While they were looking to close we were still seated and treated well and allow to celebrate my son' birthday. We were last seated for the evening but the server and chef still took great care of us.
Only negative is location and the pan handlers downto
Visited on a Sunday, Restaurant opens at 2pm. Doors opened at 2:07pm. Even though it was 7 mins. It was 7 mins of waiting in the cold. Got seated about 2:15 our chef didn’t come out to cook till 2:45. I feel that since they opened at 2. They should have been ready and not have all the wait times. Food was good as always.
I will never go back to this location our experience was CRAP all the way down to the manager aruging with employee and us as the customers. We did not get the full experience of the restaurant we waited over and hour before the cook was even ready and when he came to the table was still not ready his stand was not right the order was wrong and no tricks while making the food. The restrooms where disgusting no toilet paper and toilet water all over the floor. This location needs to be shut down and under new management smoke coveted the place as looks like the vents are in horrible shape this was the worse benihana's we have ever went to.
This restaurant does not honor reservation times; if you want to make a reservation to go, don't count on it working at peak times. I have been to the Benihana in Downtown Atlanta twice in the past six months. Both times my party had a reservation. Both times my party arrived at or before the reservation time. Both times my party had to wait to be seated. The first time we had to wait for over an hour to be seated with a very uncomfortable wait - those who have been to this restaurant know that it has a very small (5ft x 10ft) section for people waiting to get to the host/hostess stand and those waiting to be sat, and on this occasion there were at least 25 people jammed into this "holding area." We were told the wait would be 10-15 minutes, but it turned out to be an hour or more. The second occurrence was this past week when my party and I arrived 5 minutes early and were subsequently told that it would be a 15-20 minute wait. This time we proceeded to the bar in the back of the restaurant to wait, but after 25 minutes nobody had come for us. One of our party members went to the host stand and inquired about the holdup and was told that it would be another hour before they could seat us. He turned and walked halfway back to the rest of the group before turning back around and asking to see a manager. He explained the situation to the manager and returned to the group at the bar. Finally, the host came over and sat us at the manager's behest, but then there was confusion because the another host was trying to seat another party at this table. Once this was resolved, it took another 30 minutes for them to get our order and even bring out the first course (soup) and then another 45 minutes before the hibachi chef even arrived at the table to prepare the main course of the meal. All in all, it was over 2 hours after our original reservation time that our chef started preparing our main entrees. The food is great, but I won't go to this location again.
I dined alone, so I assumed there was an area to just enjoy a meal and not watch the show. However, my only options were to sit at the bar or watch the show. So I made the best of it and met some great people at the table for the show. The chef was great, food was wonderful. Only complaint is the hostess would take a long time to return since the resteraunt became busy. Would return again soon.
We made a reservation for 8:30 pm. We spend 4 hrs there. We wait almost two hours to get the table. After that we wait 1 hr for the chef. I made that reservation to receive a friends from Fl and have a good time with them in City. The experience was not good. The waiting time was ridiculous. Very bad organization.
We had a reservation at 7pm. We get there and they said it would be a wait, that was fine but then it started to get past 30 minutes so we asked again how long. Maybe another 15 minutes. Long story short we ended up waiting for an HOUR And THIRTY MINUTES after our reservation time. After we got seated it took another hour for the cook to come out. Now I know this place isn’t like a normal restaurant and we have to wait for the guest to get up and leave, so why even have a system where you can book reservations on the weekend if we aren’t going to be sat until 2 hours later? The food was good and our waitress kept us laughing but the manager stayed she would give us something off for the long wait time and when we got our bill she didn’t take anything off. I didn’t care if she did or didn’t but don’t say you are going to do something and then tell the whole table that’s not what you said. This was our first time visiting this location but we know now to go back to the other one instead.
We arrived at the restaurant on time. It was crowed around the entrance. They found the reservation on their computer but they said they were a little short-handed and did not know when we would get seated. They couldn't even give us a time estimate. There was a group waiting next to us. Our reservation was for 7:30. Their reservation was for 7:00 and they were still waiting. What is the point of getting a reservation when the restaurant will not honor it? Why use your app when the restaurant will not honor it? You should remove Benihana from your app. We went somewhere else to eat. I gave everything one star because this survey isn't entered until every category is rated.
We go to this particular Benihana's often. Not sure what was different this time, but we were not happy. Food was ok. Service was not great. Wait was ridiculous for food and drinks. (Yes I had a reservation ). We had reservation for 9 and didn't even get drinks until almost 9:45
We arrived and we were seated promptly. The server was attentive and even though she was juggling 2 other table she still managed to give us great customer service. Food was plentiful and ambience was not overly loud as to be annoying. We had a great dining experience.
I was looking forward to this for about a month. I hate to say I was very disappointed. First off the wait. I booked a reservation to avoid this problem. Get there and people who came in after my party was sat right away. When asked what was the reason they simply said they offer looked my name. Finally getting to the table and while ordering I was told they were out of sushi. Like completely out. How? Idk. As stated I was really looking forward to this dinner and wad really looking forward to the las Vegas sushi and couldn't have it. Next the cook. Didn't not interact with the table. Just cooked the food, made a heart with the rice and that was it. Lastly the birthday song. I was there to celebrate my birthday usually they sing in Japanese and the whole experience is fun. Not this time. He was not going to sing if someone also at the table did not ask. And he only acknowledged that one group. I brought along someone who has never been to the restaurant before and telling them all good things but sadly we were both left disappointed.
We were over the 15 minute grace period for our reservation time, however, it took a significant amount of time from where we parked to locating the restaurant, we came in through the mall on Peachtree, and once we found the restaurant, we weren’t greeted for a long period of time, prob 10 min or so. We were told that it was the rear entrance but we had never been there before so wouldn’t know any different. We were then made to wait over an hour even though our parking ticket aligned with the reservation time. The Manager suggested that we try other local restaurants if we didn’t want to wait. It was my son’s birthday and this is where he wanted to eat. I had called ahead to determine where to park but the actual main entrance is on a different street than the physical address. They need to email directions and parking info and detail on the bookings page of Open Table. Our waitress didn’t bring over birthday treat or take pictures til after she took up the check, I felt as if it was an afterthought, that she remembered we were there for a birthday. Next time I’ll make the drive to the Buckhead location, where i’ve never experienced a problem with parking, customer service, or wait staff. We only came here because my daughter’s dorm is downtown.
We set our reservation for 6:30. We arrived on time. We left at 7:15 with out having been seated. At least half the tables were empty. The people who were seated were waiting a long time with just waters. Was under staffed and seemed unclean to me. I love Benihana's, but not this one. We had a very nice meal at Cuts Steakhouse just 200 feet away, and were seated immediately.
Service was horrible. Waiter left and came back every 30 minutes. My reservation was at 7:30 I was seated at 7:50. I didn’t get my entree until 9:11. After waiting for refills and the ticket and the last course (ice cream) it was after 10:00 when I left.
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