Benihana - Atlanta - Buckhead

3.8
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2293 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is located inside the 285 beltway in the historical city of Buckhead. The restaurant is on Peachtree Street, just three miles south of Lenox Square shopping mall and the legendary Legoland Atlanta. For lovers of the theatre and the arts, Benihana is only three miles from Midtown. Benihana Buckhead features 19 teppanyaki tables where showman chefs perform nightly on the hibachi grill. An 18% service charge is added to all checks for parties eight or more.

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What 2293 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.2
food
3.7
service
3.7
ambience
3.7
value
Noise · Moderate
66% of people would recommend it to a friend
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OpenTable Diner
Atlanta
1 review
Dined 2 days ago
Overall5food5service5ambience5

The social distancing precautions were great.

WG
WilbertG
Las Vegas
2 reviews
Dined 2 days ago
Overall5food5service4ambience4

Great!!!!!

RR
RaymondR
1 review
Dined 5 days ago
Overall5food5service5ambience4

Great service and the food was delicious. Great date night!

L
Liah
1 review
Dined 6 days ago
Overall1food1service3ambience1

I was really disappointed to see that the place looked filthy. When we got to our table two of the plates where dirty. It definitely needs a fresh coat of paint.

OT
OpenTable Diner
1 review
Dined on July 31, 2020
Overall5food5service5ambience5

Bernard the chef was awesome and the waitress. I always get good service at Benihana!

L
Lyrenzia
Atlanta
1 review
Dined on July 30, 2020
Overall5food5service5ambience5

Awesome atmosphere. Great food!!!!

Had so much fun!!!

OT
OpenTable Diner
Atlanta
2 reviews
Dined on July 29, 2020
Overall4food5service4ambience4

Great. Had a wonderful time.

WM
WillandaM
Atlantic Canada
2 reviews
Dined on July 29, 2020
Overall5food5service5ambience5

Very nice! And great food!! Friendly service! Great price

ER
EbonyR
1 review
Dined on July 26, 2020
Overall4food5service5ambience3

The service overall was great. Although we did experience a little wait time, the food and drinks were exceptional. The chef was very interactive, and our server was kind and helpful. She tending to our needs and was consistent with making sure we were okay. However, I do not like that when you make reservations, you still have to wait on another party (when they are running late) until you can be seated. I would definitely recommend this location, and will return again.

KR
KeyR
Atlanta
1 review
Dined on July 26, 2020
Overall1food4service1ambience1

I booked a reservation for 2:00pm and didn’t get seated until after 3. The cook didn’t come out until after 4. We were only given strawberry lemonades for The inconvenience/wait. I could not find any manager in site who has checking on things. It seemed as if every server was avoiding eye contact, it was obvious that we had been sitting for a while. We received no apology or explanation for our extended wait. We left around 5. We were there a whole 3 hours just to have lunch. The server was sweet though, and the food was good. But the flow of the entire restaurant was chaotic.

BT
BarbaraT
Atlanta
1 review
Dined on July 26, 2020
Overall3food5service2ambience2

The food and chef was excellent. But the wait even with reservations was over an hour. Long wait takes away from overal experiance.

Benihana - Atlanta - Buckhead
Responded on July 28, 2020

Barbara, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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NW
NetikaW
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

The manager Matthew was fantastic his customer service is by far the best I’ve ever experienced in any food industry. They were running a behind and had a full house when they opened but he made sure they communicated with customer and got us beverages while we waited..

OT
OpenTable Diner
1 review
Dined on July 22, 2020
Overall5food5service5ambience5

The music was loud, other than that good

KH
KinaH
1 review
Dined on July 21, 2020
Overall5food5service5ambience5

Service overall was amazing. I definitely look forward to going back.

MC
vipMCC11
Atlanta
11 reviews
Dined on July 20, 2020
Overall2food4service2ambience2

We had a reservation at 1:30 pm. We arrived at 1:20 and had to wait about 30 min to be seated. Finally our chef arrived at 2:30, one hour after our reservation time! That is unacceptable. The restaurant looks filthy and the carpet seemed to be in needed of deep cleaning. The chef was great and the food very good. But overall this restaurant is a big disappointment. This restaurante used to be excellent.
We were celebrating our kids birthday and they only got an ice cream (only one of them has whipped cream and a cookie, the other one got only a scoop) and nobody ever came to our table to sign happy birthday. We saw them singing in other tables. And I think it was because we asked why our chef was taking so long.

AW
AudreyanniaW
Miami
1 review
Dined on July 19, 2020
Overall5food5service5ambience5

Great!Experience and great safe practices! Really enjoyed

RD
RachaelD
1 review
Dined on July 18, 2020
Overall1food3service1ambience1

Waitress was terrible, never received silverware. Had to get up and get it ourselves. Was one on my worse dinning experiences ever.

Benihana - Atlanta - Buckhead
Responded on July 22, 2020

Rachael, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
OT
OpenTable Diner
Atlanta
1 review
Dined on July 18, 2020
Overall2food3service2ambience3

Hostesses were not very welcoming and made my group wait to be seated for no apparent reason. Did not see much if any social distancing. A waitress (not our assigned but some random other) stopped to check on us but did not clear dishes or help us and did not wear her mask. The manager stopped by and was welcoming and the chef was good not much interacting though. Overall food good but overpriced and drinks just ok nothing special.

Benihana - Atlanta - Buckhead
Responded on July 22, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
OT
OpenTable Diner
Atlanta
1 review
Dined on July 17, 2020
Overall5food5service5ambience5

Just a family dinne my wife and two kids age 4 & 8 they had an amazing time while the chef performed tricks. Number one family restaurant will be back next week.

JG
JanaeG
1 review
Dined on July 13, 2020
Overall1food3service1ambience1

When we arrive for our reservation at 9:00 we were informed that our table wouldn’t be ready until 10:30. After waiting for a extra hour and 30 minutes when it was time to be seated we waiting another 40 min to get out orders taken. It was my wife’s birthday dinner and it was a horrible experience

OT
OpenTable Diner
Atlanta
7 reviews
Dined on July 13, 2020
Overall5food5service5ambience5

Amazing experience!!

WS
WhitneyS
1 review
Dined on July 12, 2020
Overall1food1service1ambience1

I will never return worst experience ever. Had to wait an hour for an table then my cook and server was rushing us didn’t leave till after 12

AF
AndreaF
1 review
Dined on July 11, 2020
Overall5food5service5ambience5

Everything was awesome. My husband and I had a great time. The food was perfectly cooked and our server was knowledgeable. A nice lunch date!!!

T
Toni
1 review
Dined on July 10, 2020
Overall5food5service5ambience5

Had a little problem with the wait time for the chef but once he got there everything was great. Great job chef Chris.

KJ
KenyattaJ
1 review
Dined on July 10, 2020
Overall5food5service5ambience5

Never any complaints when I come here to eat. Service is always on point. So is the food.

A
Antioneca
Raleigh
2 reviews
Dined on July 9, 2020
Overall2food4service1ambience3

On July 9, 2020 we had reservations for 9:30pm while en route we received a call at 8:48pm to confirm we were still coming. Upon arrival we sat in waiting area per usual until the table was ready. Well low and behold the hostess comes to inform us that they needed us to wait a bit then finally comes to explain what happened. They overbooked because another group brought additional people so we needed to be bumped which we were like okay since they really were not giving us an option. However, this could have been told to us over the phone. Then we were told the General Manager, Charles Barnes would be coming to speak with us and this never happened. Even though he was walking around socializing in the faces of his female guest hand delivering wine to the table. The hostess comes back and says has he come over and we are like no he has not come over nor has he even acknowledged us and has passed us on several occasions. The hostess then comes back with Jalisa Jennings, Manager who comes over and listens to what has happened. She then offers me and my boyfriend a complimentary drink and appetizer. We are finally seated after 10pm then we wait over another hour until a cook is available at this point the table of other guests were frustrated. Charles Barnes proceeds to come to the table our first time hearing him speak. He states he is sorry about our wait and he was going to check on the status of our cook and would be back. He never comes back we then ask for Jalisa after some time passed see above. She gets everything settled and worked with each group to resolve our issue by comping the entire table. She made the entire experience pleasant since it took almost 2 hours post reservation time to actually eat. Charles Barnes SHOULD NOT BE THE GM AT ALL, Jalisa Jennings needs a promotion and should manage the restaurant.

Additionally, they were out of colossal shrimp and vegetables and of course that is a GM task so he is not managing efficiently.

SC
vipSteveC
Atlanta
29 reviews
Dined on July 8, 2020
Overall2food4service1ambience1

This specific Benihana location continues on a downward spiral for service, quality our chef didn't arrive until 6:35 which was totally ridiculous (made worse by our waitress telling us at 6:15 (after the table complained) that the chef was on his way SOON)). To make things worst, my wife and I were seated at two wrap around end seats which ended up with us receiving large amounts of grill smoke DIRECTLY into our faces and clothing for the last 15 minutes of our meal. Fellow diners at our table were in disbelief. When complaining to our chef and, afterwards, to the manager (with red eyes and while coughing); NEITHER tried to address the issue or even apologized. My wife does not EVER want to set foot in this particular Benihana EVER AGAIN and I agree...

RC
RebeccaC
1 review
Dined on July 8, 2020
Overall5food5service4ambience4

Food was great and nice show put on by Chef. I would recommend yet pricey.

V
Victor
Atlanta
1 review
Dined on July 7, 2020
Overall1food4service1ambience2

I cannot believe that this restaurant is filling up the tables with not even an empty seat between guests! The waitress provided the worse service I have ever received at Benihana in over 20 years! She forgot everything we asked for we had to ask multiple times, our plates were dirty and we had to wait to get new ones it was just extremely poor service the worse ever and this is my all-time favorite restaurant

OT
OpenTable Diner
Atlanta
4 reviews
Dined on July 6, 2020
Overall3food5service4ambience5

Time to get food was a bit too long.

DJ
DeevaneJ
1 review
Dined on July 6, 2020
Overall2food2service3ambience1

Even though there’s a pandemic,w and my guest were smushed at a small table 6 other people, and we had to wait over an hour for our chef to come and make our food. I suggest just going anywhere else because it’s not worth it.

LS
LeslieS
1 review
Dined on July 6, 2020
Overall1food1service1ambience1

Worst service ever!! Never again will I go to this location again

C
Ceecee
1 review
Dined on July 5, 2020
Overall3food4service3ambience3

Even though we had a reservation we had to wait over 30 minutes.

OT
OpenTable Diner
1 review
Dined on July 3, 2020
Overall1food1service4ambience4

The food was dropped more on the floor rather than our plates! The food was under seasoned and the cook had an attitude when we tried to ask for anything!

SM
ShanaM
1 review
Dined on July 3, 2020
Overall5food5service5ambience5

Great and fast service. Will definitely return. Well worth the money

OT
OpenTable Diner
Atlanta
1 review
Dined on July 2, 2020
Overall5food5service5ambience5

Birthday Party

OT
OpenTable Diner
Atlanta
1 review
Dined on July 2, 2020
Overall5food5service5ambience3

Loved it had a nice fine cook kept us smiling and soon he’ll be promoted off his good grace

BJ
BrianJ
1 review
Dined on June 30, 2020
Overall1food3service1ambience1

My experience at this place completely turned me against ever eating at this restaurant. My server was very nice and understanding, my chef was great! And food was fine. But management at this location don't give a crap about their customers... They act as if its a run down hole in the wall thats going out of business. They have a black female manager here that needs to be fired. And they don't follow rules of social distancing.. They sit their customers at back to back tables that are less then six feet away while having plenty of open tables to spread guest out safely. Most of the workers here don't wear mask. Its a very unsafe, rude, unprofessional place to eat at. Would not recommend this location!!!