Benihana - Atlanta - Buckhead, GA

3.2
3079 Reviews
$31 to $50
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is located inside the 285 beltway in the historical city of Buckhead. The restaurant is on Peachtree Street, just three miles south of Lenox Square shopping mall and the legendary Legoland Atlanta. For lovers of the theatre and the arts, Benihana is only three miles from Midtown. Benihana Buckhead features 19 teppanyaki tables where showman chefs perform nightly on the hibachi grill. An 18% service charge is added to all checks for parties eight or more.

Support Benihana - Atlanta - Buckhead, GA during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 3079 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.2based on recent ratings
4.0
food
3.1
service
3.2
ambience
3.1
value
Noise · Moderate
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RR
RenaR
1 review
Dined 17 hours ago
Overall2food4service3ambience2

It was an experience different than before, the chef JoJo was very patient and informative

C
Customer
1 review
Dined a day ago
Overall1food5service2ambience1

Customer service horrible. Wait for food over two hours. Cleanliness of restaurant unhealthy.

LM
LatriceM
Atlanta
5 reviews
Dined a day ago
Overall5food5service5ambience5

My Server was Zee, she was absolutely amazing!!! I’ve been coming to this location for over 8 years now and I’ve had some not so good experiences, however everything was on point this time. My daughter and I really enjoyed ourselves, the atmosphere was pleasant the vibe was good.

S
Sonflour
Atlanta
1 review
Dined a day ago
Overall3food5service3ambience3

The waiter was horrible and the wait was horrible. Made reservations and still waited as if we didn’t. My dad ordered a drink and the tables who were sat after us received his before we decided to finally say something after it being 2 hours that he didn’t want the drink anymore. 5 minutes later she came back with an excuse and the rest of the guest at the table begin to become upset as well. Two Luther guest went to get their own to go bags and left. They paid cash because it took forever for her to come back with the receipts and didn’t want to wait any longer. The chief was amazing and he understood our frustration and stated he was sorry and the waitress was wrong. Manager never came to speak with us about the issue. I was highly disappointed.

C
Cherrelle
1 review
Dined 2 days ago
Overall1food1service1ambience1

I ordered a drink .. never got it.
Soup was COLD, salad was served with 3 chuncky pieces of lettuce and was soggy. The cook only used salt and pepper for EVERYTHING nothing else. The table didn’t receive the usual yum yum and ginger sauce. It was an absolute horribly experience. I am from Los Angeles and have never experienced such a distasteful experience at Benihana’s. I am extremely upset that there were no accommodations offered. This location was a mess and lacked the true brand and taste of the Benihana chain.

OT
OpenTable Diner
Atlanta
1 review
Dined 2 days ago
Overall5food5service5ambience5

Delightful as usual!

OT
OpenTable Diner
Atlanta
1 review
Dined 2 days ago
Overall5food5service5ambience5

Our chef Jojo was amazing. He made my daughter's birthday outstanding with the preparation of food.

M
Melanie
1 review
Dined 2 days ago
Overall2food3service1ambience2

Made reservations for 3:30 wasn't seated until 5pm
And waiting for a cook to show up that didn't happen until 6... Neither did my son received a happy birthday song that I ask for during reservations

B
Bubbakush
1 review
Dined 2 days ago
Overall2food2service2ambience2

It take to long to get seated & they cook the rice first by he time you get your meat the rice is cold

OO
OyebowaleO
1 review
Dined 2 days ago
Overall2food2service1ambience2

The experience was nothing special and the food was okay. It's pretty much Chinese food cooked in front of you. Save your money and order takeout.

OT
vipOpenTable Diner
Atlanta
5 reviews
Dined 2 days ago
Overall1food3service1ambience1

Poorly run Benihana. Place was dirty, service was slow. This used to be a good restaurant, but has declined severely. Won’t be back again.

OT
OpenTable Diner
Atlanta
1 review
Dined 4 days ago
Overall4food5service5ambience5

I enjoyed the show performed by Chris & the food was delicious!! Will most definitely be back again!

M
Murf
Atlanta
1 review
Dined 4 days ago
Overall5food5service5ambience5

All of my experiences at Benihana have been great since 1988! Thank you, Benihana!

AT
ATLChick
Atlanta
25 reviews
Dined 7 days ago
Overall2food5service2ambience2

Food was excellent, I cannot complain about that. However the service was lacking. The servers themselves were nice and provided a show but you can tell it was short staffed and crowded. I arrived early at 7:26 pm for a 8 pm reservation and did not get seated until 9 pm. Our meal show got started around 9:30 pm and we finally got our bill after 10:15 pm and payment processed by 10:37 pm. I live near Fayetteville and this was a drive for me during a weekday. I managed to make it home less than an hour later due to decreased traffic but getting up for work was hard the next day. Next time, we will try the other location on a weekend even though it is further away. I thought we would get better service and less people on a Monday nut I guess I was wrong.

Benihana - Atlanta - Buckhead, GA
Responded 4 days ago

Dear ATLChick on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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l
lizard
1 review
Dined on September 12, 2021
Overall2food5service1ambience2

the wait time was insane. made reservations for 8:45 and didn’t start eating until 10:30.

Benihana - Atlanta - Buckhead, GA
Responded 6 days ago

Dear lizard We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
Atlanta
1 review
Dined on September 12, 2021
Overall5food5service5ambience5

Dakota is the best! Nala and Talie are awesome too!!!

SS
SandraS
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Love the food , customer service . I will recommend this place again for sure

Benihana - Atlanta - Buckhead, GA
Responded 5 days ago

Dear SandraS We appreciate you dining with Benihana, thank you for the kind words!

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SC
SabrinaC
1 review
Dined on September 9, 2021
Overall1food5service1ambience1

Management needs to learn proper customer service .

E
Eatoutalot
Atlanta
9 reviews
Dined on September 9, 2021
Overall4food4service4ambience3

First we placed to go orders with our server and was not told we needed to order these at the to go stand. Our meal ended about 10. At this point we were told to pick up our orders at to go. I was rudely interrupted by another server who threw her hand up and said the kitchen was closed and too bad. Without even listening to my questions or giving me an explanation as to why our orders weren’t placed. Over all Leonardo our chef was perfect !! He made our dinner enjoyable. I think the servers need to explain the to go order process at the beginning of service instead of taking our to go orders and nothin was placed.

T
Teejaye
1 review
Dined on September 9, 2021
Overall2food1service3ambience1

Staff was friendly but the quality of the food was not good at all. My rice was crispy???? And I’m not sure if that’s because it was undercooked or over. It didn’t have much flavor or any of the standard things in the rice that most Japanese establishments serve 😂😂😂even the frozen food Benihana rice has peas carrots onions and zucchini’s! So I was highly confused.
But the chef was somewhat entertaining.
Idk, Benihana just isn’t what it used to be!

Benihana - Atlanta - Buckhead, GA
Responded on September 13, 2021

Dear Teejaye We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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VS
VonS
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

We had an amazing time celebrating my brother’s birthday…

OT
OpenTable Diner
Atlanta
3 reviews
Dined on September 9, 2021
Overall5food5service5ambience5

Loved it. Drinks was weak so don’t waste your bread on it

CL
CLeigh
Atlanta
1 review
Dined on September 9, 2021
Overall2food4service1ambience2

Made my reservation and in doing so saw that I was expected there on time or early as they assure seating within 15 minutes of reservation. They even called me that morning to confirm. Was seated over 30 minutes after reservation and chef did not start cooking until an hour after reservation time. This location never has enough servers and/or chefs - and that has been true even before Covid hit! Sadly I have been coming for over 17 years and this restaurant has gone downhill so fast it isn’t funny.

Benihana - Atlanta - Buckhead, GA
Responded 7 days ago

Dear CLeigh On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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SC
ShatoriaC
1 review
Dined on September 8, 2021
Overall5food5service5ambience5

It was me and my family first time and I just say it was everything and more

Y
Yvette
Atlanta
1 review
Dined on September 8, 2021
Overall1food3service1ambience1

Had a 7:00pm reservation. Our drink order was not taken until 8:30pm. Did not have food until 9:30pm. Horrible experience. 2 tables seated after my table were served first. I will NEVER go to the Buckhead location again!!!

OT
vipOpenTable Diner
Atlanta
1 review
Dined on September 8, 2021
Overall1food2service1ambience1

NOT UP TO HEALTH CODES
TERRIBLE WAIT EVEN WITH RESERVATION
HOUR WAIT FOR FOOD AFTER SEATED
NOT GIVEN WHAT WAS ORDERED

OVERALL WOULD NOT RECOMMEND THIS LOCATION!

TB
TiffB
Shreveport
1 review
Dined on September 8, 2021
Overall2food5service1ambience3

I’m not sure why reservations are made. We still waited a half hour to be seated and another hour for the chef to start. Plus people without reservations were seated first because they “knew” an employee. Won’t be back to this one.

OT
OpenTable Diner
Atlanta
1 review
Dined on September 7, 2021
Overall1food3service1ambience1

We arrived on time for our reservation, wasn’t seated until 45 min later and then sat at our table for another 30min before we even got a glass of water. This place went to the dumps. I will never return.

Benihana - Atlanta - Buckhead, GA
Responded on September 10, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Atlanta
1 review
Dined on September 7, 2021
Overall2food5service2ambience3

Waitress would leave table for long periods of times and would forget to refill drinks in appropriate amount of time. Didn’t even receive any soup at first until the manager came by later on or hot tea at end. Our reservation was at 630 and we ended up being at restaurant for 3 hours. Never had an experience like this ever at Benihana’s. Chef Chris was amazing!!! He literally made up for all the madness and slack we experienced/received the first half of our meal.

Benihana - Atlanta - Buckhead, GA
Responded on September 10, 2021

Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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JP
JordanP
1 review
Dined on September 7, 2021
Overall2food2service3ambience2

This was my first time visiting here for my birthday and I was sat down and had really no contact with my server unless I was trying to add more to my bill, also asked to see a manager to use my coupon and he was not very helpful or professional.

Benihana - Atlanta - Buckhead, GA
Responded on September 10, 2021

Dear JordanP On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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WG
WilliamG
Atlanta
1 review
Dined on September 6, 2021
Overall3food4service1ambience2

had to wait 20 mins to get seated then 15 mins on a server and another 15 minutes to get a watered down drink not to mention a 20 min wait to get a chef. I ordered an appetizer was cold when I got it..my wife and I had to get up and move our food numerous times due to the water dripping from the AC vent, the manager had a contraption used to wipe the water off.. but the the chef finally arrived and did a great job, the food was very good.

Benihana - Atlanta - Buckhead, GA
Responded on September 10, 2021

Dear WilliamG On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
OpenTable Diner
New Orleans
2 reviews
Dined on September 6, 2021
Overall1food1service1ambience1

Service was horrible. We had a reservation for 5:30 and didn’t get seated until around 15 minutes later. Once we sat down our order was promptly taken but unfortunately the chef never came out. We waited until 6:30, still no chef. We paid for out drinks and left.

Benihana - Atlanta - Buckhead, GA
Responded 6 days ago

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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L
Ladired
1 review
Dined on September 6, 2021
Overall3food3service2ambience3

Had reservation and waited almost 30 mins to be seated. Didn’t leave until 2.5 hrs after my reservation. Waitress had attitude. They was sold out of everything I wanted and it’s still during lunch time. Food was still good could’ve been better. Covid still high and they had the table full. Every seat at the table was full.

OT
OpenTable Diner
Toronto
2 reviews
Dined on September 5, 2021
Overall5food5service5ambience4

Chris was an amazing chef, he truly made the experience worth every dollar; extremely talented, funny and handsome. Will be recommending this location for the rest of my life!!

SW
SamoneW
1 review
Dined on September 5, 2021
Overall1food2service1ambience1

The services was not good the cheif didnt talk or do any tricks just cooked the food and left

Benihana - Atlanta - Buckhead, GA
Responded on September 9, 2021

Dear SamoneW on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
p
pennyw
Atlanta
1 review
Dined on September 4, 2021
Overall4food5service4ambience3

food and cook was great , table company was unfavorable.

C
Chandra
1 review
Dined on September 4, 2021
Overall2food4service1ambience1

Made a reservation for 5:15pm. Did not get seated until almost 5:40pm. Then, once we were seated, took another 20 minutes before we started getting any kind of food. Then it wasn't until 6:50pm that our chef finally came to cook. Had a tight deadline as some of our party was trying to make a show starting at 7:45pm which is why we reserved an earlier time. Unfortunately, even with the buffer, some of our party ended up having to leave before our chef began cooking because they would not have made it to the show on time. Very disappointed with the slow service. The food once cooked was phenomenal for those who were able to stay, but sadly we all didn't get to experience that, including the person whose birthday in which we were celebrating.

Benihana - Atlanta - Buckhead, GA
Responded on September 9, 2021

Dear Chandra On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
OT
OpenTable Diner
Atlanta
1 review
Dined on September 3, 2021
Overall1food1service1ambience1

Poor service
Reservation was for 9:15 began eating after 11:30. Food was not prepared properly.

OT
OpenTable Diner
Atlanta
1 review
Dined on September 3, 2021
Overall5food5service3ambience1

Everything about JoJo’s presentation (who was our chef) was amazing. Everything outside of that was very classless and outdated. Go for the food, not the ambiance. If you can, Uber eat it and stay home.

OT
OpenTable Diner
Atlanta
1 review
Dined on September 3, 2021
Overall1food4service1ambience2

7:15 pm was out of Lemonade and tea, food was cooking by 8pm before receiving soup and salad

FAQs

You can order delivery directly from Benihana - Atlanta - Buckhead, GA using the Order Online button. Benihana - Atlanta - Buckhead, GA also offers delivery in partnership with Uber Eats. Benihana - Atlanta - Buckhead, GA also offers takeout which you can order by calling the restaurant at (404) 355-8565.

Benihana - Atlanta - Buckhead, GA is rated 3.2 stars by 3079 OpenTable diners.

Benihana - Atlanta - Buckhead, GA does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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